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Summary of reviewsNestled in the heart of Ferntree Gully, Nightcap at Ferntree Gully Hotel Motel provides a commendable choice for travelers seeking comfort, convenience, and friendly service. The hotel is consistently praised for its strategic location, offering easy access to amenities and attractions, such as the Dandenong Ranges and Puffing Billy train journey. Guests appreciate the proximity to shops, supermarkets, and laundry facilities, enhancing their stay, alongside the convenience of secure parking and effortless public transportation access.
The spacious and modern rooms emphasize cleanliness and comfort, with guests frequently noting high-quality bedding and recently refurbished amenities. This attention to detail contributes to a restful and cozy atmosphere. The staff are highlighted for their friendliness and professionalism, creating a welcoming environment that enhances the stay, with many instances of going above and beyond to cater to guests' needs.
Dining at the attached restaurant receives positive feedback, with an all-you-can-eat buffet and discounted meals offering excellent value. Although breakfast facilities on-site are limited, the hotel provides complimentary continental breakfast packs, ensuring guests have a satisfying start to their day.
While free WiFi is appreciated, some guests report issues with connectivity. However, the overall cleanliness, comfort, and value-for-money make Nightcap at Ferntree Gully Hotel Motel a favored choice for travelers. Despite its three-star rating, the hotel delivers a pleasant experience, leaving many guests eager to return for another stay. Show more
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Categories
Family Friendly Hotel
Accessible Hotel
3-Star Hotel
Room Types
Studio Queen Room with SofaThis air-conditioned room features a TV and a fridge. It offers tea and coffee making facilities. It has a bathroom with a shower, and towels and linen are provided.
Studio Queen and Single This air-conditioned room features a TV and a fridge. It offers tea and coffee making facilities. It has a bathroom with a shower, and towels and linen are provided.
Two-Bedroom ApartmentThis spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 3 beds.
Apartment - Ground FloorThis apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, an oven and a microwave. This apartment is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe, as well as a sofa. The unit has 4 beds.
Guest Reviews
8.3
Very Good
Location
Nestled in a prime location, the Nightcap at Ferntree Gully Hotel Motel has consistently drawn praise for its proximity to various amenities and attractions. Guests find it to be an excellent base for exploring the Dandenong Ranges and experiencing the renowned Puffing Billy train journey. The convenience of nearby shops, supermarkets, and laundry facilities enhances the stay for many visitors. For those seeking dining options, the hotel's bistro and buffet offer a variety that satisfies diverse tastes.
Many reviewers highlight the ease of access to public transport and major freeways, making travel in and out of the area straightforward. Secure parking adds a layer of convenience, particularly for those venturing out on day trips. The peaceful setting ensures a restful atmosphere, and the rooms are described as clean, spacious, and comfortable, with modern amenities.
Overall, the motel's strategic location, combined with friendly staff and quality accommodations, makes it an appealing choice for both leisure travelers and those visiting family or attending events nearby. Whether exploring the lush surroundings or simply enjoying the quiet ambience, guests appreciate the blend of convenience and comfort offered at this well-positioned establishment.
Breakfast
Nestled in the heart of Ferntree Gully, the Nightcap Hotel Motel offers guests a delightful stay with a few breakfast surprises. Though formal breakfast facilities on-site are lacking, guests are greeted with delightful breakfast options upon check-in. The hotel thoughtfully provides complimentary continental breakfast packs, featuring convenient breakfast snacks and drinks, making the mornings easy and effortless. Guests have also enjoyed receiving unexpected breakfast packages at no extra cost, which adds a pleasant touch to their stay. For those seeking a heartier meal, the hotel's Feast restaurant comes highly recommended with its all-you-can-eat buffet, enriched by appreciated discounts for guests. While the absence of a breakfast area may initially surprise, the hotel's efforts to offer morning essentials ensure a comfortable and satisfying start to the day.
Dinner
The dining experience at Nightcap at Ferntree Gully Hotel Motel receives praise from guests who appreciate the convenience and quality of the meals offered. The adjoining restaurant is highlighted for its all-you-can-eat buffet and smorgasbord meals, which are often described as excellent, with a particularly outstanding value at just $20 for a three-course meal. Guests frequently commend the benefit of receiving a 10% discount on meals, accompanied by a free drink per voucher, enhancing the overall dining value. The proximity to the hotel adds ease for visitors, offering quick access to great food options, whether dining in the restaurant or opting for room service. Returning visitors note the consistent quality of the well-priced meals, making it a dining highlight of their stay. Overall, the buffet meals at the connected hotel receive positive feedback for their taste and affordability.
Rooms
Nestled in a prime location, Nightcap at Ferntree Gully Hotel Motel offers guests spacious and modern rooms that consistently impress with their cleanliness and comfort. From generous-sized rooms to newly refurbished apartments, the accommodations are praised for their contemporary look and ample amenities. Each room showcases thoughtful touches such as lovely artwork and plenty of bench space for guests' belongings, enhancing the serene and welcoming ambiance.
Visitors frequently highlight the high-quality bedding and mattresses, noting them as some of the most comfortable they've encountered. This attention to detail extends beyond just the sleeping arrangements; rooms offer well-appointed spaces that cater to various needs, whether you're visiting family or attending events in the area. The bathrooms stand out for their excellent conditions, often recently refurbished, further contributing to the overall pleasant experience.
Complementary aspects of the stay include the quiet and cozy atmosphere, ideal for relaxation, along with attentive service from the friendly staff. The combination of cleanliness, comfort, and convenience makes Nightcap at Ferntree Gully Hotel Motel a commendable choice for travelers seeking a peaceful and enjoyable visit.
Beds
Staying at the Nightcap at Ferntree Gully Hotel Motel promises a restful night’s sleep, thanks to its widely praised beds. Many guests describe the beds as super soft, with comfort that seems to envelop one like a cozy embrace. Bedding and sheets are noted for their good quality, adding to the overall sleep experience. Visitors consistently highlight the beds as among the most comfortable they have ever slept in, with clean rooms and impressive pillows that further enhance the stay. While some found the beds a bit too soft for their preference, the general consensus leans towards satisfaction with the plush comfort provided. The majority of guests commend the cleanliness and overall tranquility of the rooms, making it a great choice for travelers seeking a peaceful retreat.
Cleanliness
The Nightcap at Ferntree Gully Hotel Motel has consistently impressed guests with its exceptional cleanliness and comfort, garnering praise for the immaculate upkeep of its rooms. Many visitors have highlighted the rooms as being not only clean and tidy but also featuring modern amenities and fresh decor. The beds have been frequently described as comfortable, contributing to a restful stay. Despite occasional reports of fluctuating shower temperatures and minor maintenance issues, guests generally felt the rooms were cozy and well-maintained.
The motel's environment is described as unexpectedly quiet, providing a peaceful retreat despite its proximity to shops and eateries. Guests appreciate the spaciousness and secure parking facilities, which enhance the overall experience. The hotel's location has been noted as convenient for those visiting family or exploring nearby attractions, with easy access to restaurants and cafes.
While some guests encountered isolated issues with room maintenance, the overall consensus underscores a clean and modern atmosphere that leaves a favorable impression. The positive feedback on cleanliness, comfort, and value aligns with guests' willingness to return for another stay, demonstrating a consistent level of satisfaction with the hotel’s services and amenities.
Staff
At Nightcap at Ferntree Gully Hotel Motel, guests consistently highlight the friendliness and helpfulness of the staff as a standout feature of their stay. From the moment guests check in, they are welcomed warmly by a team that is consistently described as friendly, accommodating, and professional. The reception staff, in particular, receive praise for their excellent customer service and efficiency, ensuring that guests' needs are met promptly and with a smile.
Many guests appreciate the staff's ability to go above and beyond, with instances such as Tracy, the manageress, providing a microwave oven for a guest's room, illustrating their attentiveness and commitment to comfort. The bar staff and those at private functions are also noted for their engaging and hospitable demeanor, contributing positively to guests’ experiences during various events.
Overall, the staff at Ferntree Gully Hotel Motel are recognized for creating a welcoming atmosphere that enhances guests' stays, making them feel valued and well-cared-for. Whether handling room service, addressing issues swiftly, or providing guidance and recommendations, the team ensures a pleasant and enjoyable visit that leaves many guests eager to return.
Wi-Fi
The reviews of the WiFi at Nightcap at Ferntree Gully Hotel Motel present a mixed picture. On the positive side, guests appreciated the availability of free WiFi, which was considered a substantial bonus during their stay. However, many visitors encountered difficulties with the connection. The WiFi signal was often described as weak and unreliable, with frequent disruptions impacting tasks such as streaming Netflix. Some guests reported an inability to access the WiFi from their rooms. Overall, while the provision of complimentary Internet access is valued, the consistency and strength of the connection could benefit from improvement.
3 Star
Nightcap at Ferntree Gully Hotel Motel offers a solid choice for travelers seeking good value accommodations. Many guests highlight the cleanliness and comfort, noting the super comfy beds as a standout feature. Despite its three-star rating, the overall experience is deemed very nice, and many visitors express their intention to return. The hotel excels in providing good price-performance, being praised for delivering excellent value for money.
The all-you-can-eat buffet at the Feast restaurant receives rave reviews, particularly due to the quality and quantity of food, along with appreciated 20% discount vouchers. While the hotel may not be the newest, it serves as a perfectly adequate option for short stays. Some guests mention challenges, such as difficulty locating the sports bar for check-in and occasional sleep disturbances; however, the positive aspects generally outweigh these minor inconveniences.
No, Nightcap at Ferntree Gully Hotel Motel doesn't have any pool.
No, a spa isn't available at Nightcap at Ferntree Gully Hotel Motel.
No, Nightcap at Ferntree Gully Hotel Motel doesn't allow dogs.
No, parking facilities aren't available at Nightcap at Ferntree Gully Hotel Motel.
No, Nightcap at Ferntree Gully Hotel Motel doesn't have a gym.