InfoSummary of reviewsUp Pateira Hotel offers a remarkable experience in a serene setting by the largest natural lagoon in the Iberian Peninsula, providing guests with breathtaking, panoramic views of Pateira Lagoon. The tranquil and secluded location is ideal for those seeking peace and a close connection with nature. Adventurers and water sports enthusiasts particularly appreciate the hotel's setting, finding it perfect for various activities. Families enjoy the indoor and outdoor pools and the overall family-friendly atmosphere with the friendly and attentive staff enhancing the experience and creating a welcoming ambiance.
The breakfast experience is generally positive with guests noting the good, varied and plentiful options, often enhanced by scenic views over the lake or river. However, there are consistent remarks about the limited variety with some guests expressing a desire for more diverse offerings.
Dinner at the hotel is highly praised for its well-prepared and delicious dishes, excellent preparation and taste. The restaurant's quality is highlighted, along with its reasonably priced menu that offers good value. The attentive and professional service, particularly from staff member Rui, is frequently mentioned, adding to the positive dining experience.
Rooms at Up Pateira Hotel are spacious and clean, appreciated for their size and cleanliness with positive remarks about the comfortable beds and pillows. However, the infrastructure shows signs of aging with outdated furniture and decor and some guests mention the need for better maintenance and renovation.
Cleanliness receives high praise with many guests commending the meticulous standards and the attentiveness of the cleaning staff. Despite the old building, it is well-maintained and clean. However, some areas for improvement are noted, such as dust on mirrors and wardrobe doors and hygienic issues with carpets in rooms.
The staff consistently stands out for their exceptional service and friendliness, creating a very welcoming atmosphere and ensuring that all needs are met. Their availability and willingness to provide assistance significantly enhance the overall guest experience.
The Wi-Fi experience has mixed feedback with some guests experiencing weak and unstable signals, particularly in the rooms, though this did not greatly affect their overall positive experiences.
Both the indoor and outdoor pools are enjoyed by guests with the indoor pool noted for its relaxing atmosphere and clean surroundings, despite occasional temperature control issues. The requirement for advance booking helps maintain a peaceful environment by limiting crowds.
Parking is convenient with free parking, a covered garage and outdoor spots available. While some issues regarding cleanliness and organization in nearby areas are noted, the overall parking experience is positive, aided by the option to charge electric cars.
Guest feedback on the beds is mixed with some finding them extremely comfortable and others noting issues with deformed and spring-based mattresses. Addressing these inconsistencies could further improve guest satisfaction.
Overall, Up Pateira Hotel stands out as a haven of tranquility with its stunning views, excellent dining options, friendly staff and enjoyable pool facilities, making it a prime choice for a rejuvenating retreat immersed in natural beauty. Show more
