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Summary of reviews'فندق فيفاء الفاخر' is nestled amidst breathtaking mountains, offering guests a spectacular location characterized by lush green landscapes and expansive vistas, particularly from the sixth-floor terrace. The hotel's strategic position not only provides natural beauty but also convenience with essential services and facilities accessible within a three-minute walk. Guests frequently praise the picturesque setting, which is complemented by the warm and friendly hospitality of the staff.
The reception staff, in particular, receive commendations for their helpfulness and courteous service, which greatly enhances the overall experience. The on-site café also garners positive feedback for its professional and polite barista.
However, guests express mixed feelings regarding the breakfast offering with some difficulties noted in both availability and quality. While some find the breakfast to be delicious when available, inconsistencies remain a point of concern.
The state of the rooms elicits varied reactions; many appreciate the beautiful views and courteous service, but issues such as compact room sizes, dated furniture and poorly maintained bathrooms are frequently mentioned. Problems with air conditioning, inadequate airflow from small windows and cleanliness issues like old, damp carpets and insect problems detract from the comfort. High room rates and the upkeep of the terrace also spark debates about value for money.
Despite the hotel shining in aspects like location and staff hospitality, it faces challenges in maintaining room quality and general cleanliness. Consequently, travelers prioritizing scenic beauty and friendly service may find 'فندق فيفاء الفاخر' appealing, though some aspects of their stay could benefit from improvements.
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