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Summary of reviewsTru by Hilton Fayetteville I-95 is highly praised for its strategic location just off the I-95 highway, making it a convenient midpoint for travelers. Guests appreciate the easy access to the interstate and the variety of nearby dining options. The hotel offers a tranquil environment that is slightly removed from the busier parts of town, ensuring a quiet and restful stay.
The hotel's staff consistently receive accolades for their friendliness and helpfulness, significantly enhancing the overall guest experience. Cleanliness and comfort are also key highlights with many guests noting the well-maintained rooms and comfortable beds. The breakfast experience is generally positive, providing an ample and satisfying selection of hot and cold options, along with friendly service.
While the hotel lacks on-site dinner options and amenities like a microwave in the rooms, guests can easily access nearby fast-food restaurants. The rooms, though occasionally described as small, are modern, clean and comfortable, featuring a minimalist design and well-organized space.
The hotel is commended for its exceptional cleanliness with spotless rooms and common areas and a contemporary design that is both uncluttered and inviting. The staff are frequently noted for their warm and welcoming demeanor, contributing to the hotel's inviting atmosphere.
The free Wi-Fi is generally reliable, though some guests report occasional connectivity issues. The gym is well-maintained and equipped with modern facilities, despite being on the smaller side. Parking is mostly convenient with ample space, though it can be challenging during busier times.
Families find Tru by Hilton Fayetteville I-95 to be a suitable choice, thanks to its clean and comfortable environment, kid-friendly amenities and engaging social spaces like the pool table in the lobby. The hotel serves as an ideal pit stop for long-distance travelers, offering a relaxing and enjoyable stay for both adults and children.
The hotel's beds are frequently described as exceptionally comfortable, contributing to a good night's sleep for most guests. While Tru by Hilton Fayetteville I-95 positions itself comfortably within the three-star category, it offers good value for its price and is a reliable choice for both leisure and business travelers. Business travelers, in particular, appreciate the functional rooms and convenient location, though the absence of a business center is a minor drawback.
Pet owners will find the hotel accommodating with dedicated pet areas and a pet-friendly policy ensuring a comfortable stay for their furry friends. Overall, Tru by Hilton Fayetteville I-95 stands out as a clean, convenient and friendly option for travelers along the I-95 corridor. Show more
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Categories
Family Friendly Hotel
This hotel offers modern accommodations and a complimentary breakfast, appealing to families. Its vibrant design and functional amenities enhance the stay.
Dog Friendly Hotel
This hotel is pet-friendly. Tru by Hilton Fayetteville I-95 NC allows 2 pets up to 75 lbs for an additional fee of $75 for stays of 1 to 4 nights and $125 for longer stays.
Business Hotel
Tru by Hilton offers modern, streamlined accommodations with free Wi-Fi. It provides a simple and efficient stay for business travelers focused on connectivity and convenience.
Hotel with Gym
Equipped with a fitness center, catering to guests' workout needs. Known for its modern design and efficient service.
3-Star Hotel
This hotel offers modern and efficient rooms with a focus on value. It features a complimentary breakfast, a fitness center, and a vibrant social space.
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Room Types
King RoomThis double room features air conditioning, heating and a TV with cable channels. The unit offers 1 bed.
King Room with Accessible Tub - Mobility AccessThis double room features air conditioning, heating and a TV with cable channels. The unit offers 1 bed.
King Room - Hearing AccessThis double room features air conditioning, heating and a TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen BedsThis quadruple room has air conditioning, heating and a TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Mobility AccessThis quadruple room features air conditioning, heating and a TV with cable channels. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing AccessThis quadruple room has air conditioning, heating and a TV with cable channels. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
Tru by Hilton Fayetteville I-95 offers an unbeatable location for travelers, perfectly situated just off the I-95 highway. This makes it an ideal midway stop for those journeying along this major route. Guests appreciate the easy access to the interstate, noting that it's simple to find and navigate to and from. The hotel is also close to various dining options, adding to the convenience of the stay.
The proximity to Fayetteville’s attractions, albeit slightly distant, is balanced by the quiet, tranquil environment away from the busier parts of town. The location allows for a peaceful rest with little to no traffic noise, enhancing its appeal as a convenient and comfortable overnight stop.
The hotel staff receives high praise for their friendliness and helpfulness, enhancing the overall positive experience. Cleanliness and comfort are other highlights with guests mentioning the comfort of the beds and well-maintained rooms. The location, accessibility and quality of service make Tru by Hilton Fayetteville I-95 a highly recommended stop for travelers on the I-95 corridor.
Breakfast
The breakfast experience at Tru by Hilton Fayetteville I-95 generally receives positive feedback from guests with many highlighting the cleanliness and modernity of the space. Guests appreciate the ample and satisfying breakfast offerings which include a varied selection of hot and cold options. Complimentary breakfast is often noted as a good start to the day with many guests finding it beneficial. Positive remarks include mentions of delicious coffee available around the clock and the efficient, friendly service from the breakfast staff.
While the majority are pleased with the breakfast, some guests mention areas for improvement. There are occasional comments about the selection being limited or lacking variety with specific criticisms about certain items like Cheerios being stale or breakfast meats not being thoroughly cooked. A few guests express disappointment with options for specific dietary preferences, like vegan offerings. Despite these critiques, the general consensus is that the breakfast is decent and on par with other hotel breakfasts, often described as typical yet adequate.
Overall, Tru by Hilton Fayetteville I-95 seems to offer a breakfast experience that meets the expectation of most guests, leaving them ready to start their day on a satisfying note.
Dinner
Tru by Hilton Fayetteville I-95 offers a convenient and comfortable stay, but dinner options could be enhanced. While there's an inviting pool table and hangout area, the property lacks a bar or restaurant on-site and there's no microwave in the rooms for warming up meals. Guests often resort to nearby fast-food joints such as Burger King, Taco Bell and McDonald's or order takeout from establishments like Ruby Tuesday. The scarcity of sit-down restaurants in the vicinity is noticeable with only two in the area, one of which was closed. Given the current health restrictions, some food options are limited, leaving guests desiring a more robust selection, including the option for in-house dining.
Rooms
The rooms at Tru by Hilton Fayetteville I-95 offer a modern and clean environment with many guests praising the cleanliness and comfort of their accommodations. The hotel rooms are noted for their minimalist design and modern look, contributing to an overall pleasant stay. Positive feedback often highlights the spaciousness of some rooms with large TVs and sleek bathroom features adding to guests' satisfaction.
However, several reviews point out that the rooms can be quite small—some even describing them as tiny or too cluttered, especially considering the furniture and lack of closet space. Despite the compact nature of many rooms, guests generally find them to be comfortable and well-organized. The beds are frequently mentioned as comfortable, although the small size of the rooms can limit walking space and storage.
The hotel ensures that rooms are very clean upon arrival and many visitors appreciate the thoughtfulness and practicality of the room setup. Complaints about functional aspects like noisy AC units, missing microwaves and lack of coffee makers are offset by the positive recognition of the room's cleanliness and décor.
Overall, while the hotel may have limitations in room size and certain amenities, it compensates with cleanliness, modernity and comfort, making it a suitable choice for travelers who value simplicity and efficiency.
Beds
At Tru by Hilton Fayetteville I-95, guests frequently praise the hotel for its exceptionally comfortable beds. Many reviewers describe the beds with phrases like super comfortable, very comfortable and incredibly comfy, indicating a generally positive experience with the sleeping arrangements. Some have even remarked on the cleanliness of the beds, adding to the overall appeal.
Nevertheless, there are a few remarks highlighting a firmer or softer firmness preference not being met and occasional issues such as lumpy or hard mattresses. A couple of reviews mention concerns like bed frames sticking out and the absence of sufficient walking space around the bed. Despite these minor inconsistencies, the dominant sentiment leans strongly towards comfort with many guests emphasizing the quality of their sleep due to the comfort of the beds.
Cleanliness
Nestled just off I-95, Tru by Hilton Fayetteville stands out as an exceptionally clean and modern hotel. The majority of guest reviews commend the hotel's immaculate condition, highlighting spotless rooms and well-maintained common areas. Guests frequently describe the property as very clean and freshly renovated with a minimalist and contemporary design that feels both uncluttered and inviting.
The hotel’s cleanliness extends to its in-room amenities, including modern, pet-friendly rooms with non-carpeted floors and sanitized bathrooms. Many visitors appreciate the clean simplicity and modern look, noting that the entire facility—from the kitchen to the lobby—was kept in pristine condition. Friendly and attentive housekeeping staff ensure rooms are cleaned properly and maintained consistently.
While most comments about cleanliness are positive, a few guests mentioned issues with the floors not being thoroughly mopped and occasional stray hairs in the bathrooms. Despite these minor concerns, the overall impression is overwhelmingly favorable, making Tru by Hilton Fayetteville a top choice for travelers seeking a fresh and clean stay.
Staff
At 'Tru by Hilton Fayetteville I-95', the staff consistently receive praise for their exceptional friendliness, professionalism and helpfulness. Numerous guests highlight the warm and welcoming nature of the team, describing them as polite, courteous and efficient. The staff, including front desk personnel and maintenance crew, are noted for being approachable and proactive in assisting guests with their needs. Special mentions of individuals like Candace and Ms. Mia underscore the personalized and attentive service provided. While there are occasional critiques, the overwhelming majority of reviews emphasize a positive experience with the staff, contributing significantly to the hotel's inviting atmosphere.
Wi-Fi
Tru by Hilton Fayetteville I-95 generally offers a positive Wi-Fi experience for its guests with many mentioning the great quality and overall good experience. The convenience of free Wi-Fi is a notable aspect that several guests appreciated. However, some challenges were reported, including occasional difficulties setting up the Wi-Fi and instances where the connection was poor or slow. There were also mentions of Wi-Fi not working in certain areas, necessitating movement to the lobby for better connectivity. Despite these issues, the majority of feedback highlights that the Wi-Fi is good, making it a reliable option for most visitors.
Gym
Guests of Tru by Hilton Fayetteville I-95 frequently remark on the quality and appeal of the hotel's gym. Many highlight the gym's cleanliness and the presence of the latest equipment. Comments praise the overall niceness and adequacy of the fitness room, indicating that it is a suitable space for maintaining a workout routine. While there are mentions of the gym being on the smaller side, visitors generally find it to be a positive and well-maintained facility.
Parking
The parking situation at Tru by Hilton Fayetteville I-95 appears to be a mix of positives and negatives. Guests appreciate the illuminated and free parking, which is close to the hotel and convenient for many. Some reviews highlight the presence of ample and front parking, making it easy for most visitors to find a spot. Another point in favor is the big parking lot that some reviewers found sufficient.
However, there are recurrent mentions of parking challenges. Some guests describe the parking as limited and shared, leading to difficulties in finding spots, particularly for larger vehicles like RVs. There are also mentions of the parking spaces being insufficient and the lot being full at times, which indicates occasional congestion. Despite these issues, the parking is located in a safe area, though accessibility could be improved. Overall, while the hotel offers some convenient and free parking options, it may fall short during busier periods or for guests with specific needs.
Family
Tru by Hilton Fayetteville I-95 emerges as a commendable choice for families, drawing positive feedback for its kid-friendly amenities and thoughtful accommodations. The hotel stands out with its clean, comfy and modern environment, creating a homely atmosphere that resonates with both adults and children. Parents have particularly appreciated the pool table and hang-out area in the lobby, which offered a fun diversion for kids. Additionally, the lobby, described as a cool space, hosts a variety of activities that cater to both adults and younger visitors, making it a lively social hub.
Breakfast at Tru by Hilton Fayetteville I-95 meets the needs of families well, offering a big selection to satisfy diverse tastes, ensuring a satisfying start to the day. The staff's helpfulness, especially towards children, adds a layer of ease for traveling families and accommodations such as cribs for babies and attention to toddlers further enhance its family-friendly appeal.
Strategically located with easy access to I-95, the hotel serves as an ideal pit stop for long-distance travelers, whether heading to Florida, South or Pennsylvania. Reviews consistently highlight the property's suitability for high school trip stopovers and family trips with mentions of enjoyable basketball games and the rare luxury of a pool table.
For those with young children, the private pool area and overall child-friendly focus contribute to a relaxing and enjoyable stay, reinforcing Tru by Hilton Fayetteville I-95 as a reliable choice for family accommodations on the road.
3 Star
Tru by Hilton Fayetteville I-95 offers a reasonably good value for its price, positioning itself comfortably within the three-star hotel category. Guests generally found it to be a comfortable place to stay with a few even dubbing it their new favorite brand. However, the experience is often described as mixed overall with some finding it comparable to other hotels in its range, while others felt it was too expensive for the value provided. The hotel's design and facilities might not appeal to those over 50 who seek a more traditional hotel experience. There were also mentions of the room design being less than ideal and the overall experience described as average. Despite these critiques, it still stands as a good option for a three-star stay, especially for those attending company events or looking for a budget-friendly choice.
Business
Tru by Hilton Fayetteville I-95 is generally well-received by business travelers with many highlighting its suitability for short business trips. The hotel’s functional rooms provide ample space for working and a satisfactory level of comfort for a night's stay. Its location is convenient, being close to necessary destinations. However, some concerns were noted, such as the absence of a business center and limited amenities for disabled travelers. Despite these drawbacks, the hotel offers a practical environment with private work areas, making it a reliable choice for business-related stays.
Dog Friendly
Located conveniently off I-95, Tru by Hilton Fayetteville caters well to pet owners with amenities and services tailored for those traveling with their furry friends. This property is widely acknowledged for its pet-friendly policy, allowing guests to bring along dogs and other animals. The dedicated pet area and friendly dog zone make it a comfortable stay for both pets and their owners.
Guests can expect thoughtful touches such as good dog cookies available during check-in, enhancing the welcome for four-legged companions. However, it is important to note that the hotel imposes a $75 pet fee, which some guests have found surprisingly high and not well-communicated. Despite this, the overall sentiment towards the hotel’s pet services is positive with many appreciating its super pet-friendly atmosphere.
Though some feedback highlights occasional disturbances from dogs barking day and night, the clean and friendly environment makes it a popular choice for pet owners. While there were some mentions of no pet fees in specific instances, it appears this may not be consistent across all bookings. Understanding the pet policy beforehand can help in avoiding any unexpected charges.
No, Tru by Hilton Fayetteville I-95 doesn't have any pool.
No, a spa isn't available at Tru by Hilton Fayetteville I-95.
Yes, Tru by Hilton Fayetteville I-95 welcomes dogs.
No, parking facilities aren't available at Tru by Hilton Fayetteville I-95.