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Summary of reviewsRed Roof Inn Hartford- New Britain offers a strategically advantageous location for travelers, providing easy access to highways and local attractions. The central positioning within the city allows guests to enjoy nearby dining, shopping, and financial services, rendering it a favorable option for those seeking convenience and affordability.
The guest rooms present a mix of experiences, primarily noted for their comfort due to recent renovations. Spacious rooms with comfortable beds and good showers often enhance the stay. However, room amenities might be limited, and there's an inconsistency in cleanliness standards that could affect guest satisfaction. Although the establishment strives for cleanliness, some areas fall short, with issues like odors and cleanliness concerns in common areas.
Staff at the hotel generally receive praise for their friendliness and helpfulness, contributing to a welcoming atmosphere despite occasional service inconsistencies. The team is often noted for their courteous assistance, enhancing the guest experience.
The quality of the beds has mixed feedback, with reports of discomfort due to hard mattresses and inadequate pillows. Additionally, cleanliness issues such as stained linen may detract from comfort levels. Improvements in bed quality and consistent maintenance may enhance the overall guest experience at this inn.
Overall, Red Roof Inn Hartford- New Britain proves to be a convenient and cost-effective choice for those prioritizing location and friendly service, with potential areas of improvement in cleanliness and room essentials.
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