5-Star HotelAs a part of the Sheraton brand, this 5-star hotel offers a high standard of service and amenities. It features well-appointed rooms, dining options, and facilities suitable for both business and leisure travelers.
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Summary of reviews related to the '5 Star' categorySheraton Poznan Hotel offers a mixed experience with its five-star rating under scrutiny from guests. Positive notes highlight the high standard of cleanliness and professionalism, with some guests praising the hotel as reflecting real five-star value. The breakfast is often described as world-class, offering delicious options that leave a favorable impression. Guests also appreciate the good service, large rooms, and comfortable beds that contribute to an overall satisfactory stay.
However, there are recurring mentions of unmet expectations for a five-star establishment. Some guests feel that the amenities, such as the pool and sauna, fall short of the luxury typically associated with such a rating. The breakfast selection, although praised by some, is noted by others as being modest and could benefit from more variety. A few reviews also mention a lack of soundproofing, impacting the tranquility of the stay. Overall, while the hotel does receive commendation for certain aspects, many guests feel it does not consistently live up to the five-star standard it advertises.
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