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Summary of reviewsBest Western Dartmouth-New Bedford receives positive reviews across several key aspects, contributing to a generally favorable impression from its guests. The hotel's location is highlighted for its convenience, offering easy access to Cape Cod, the islands, and local events. It provides a quiet, peaceful atmosphere with practical access to roads, making it suitable for both leisure and business travelers. Despite the favorable positioning, some guests have raised concerns about the appearance of the surrounding area.
The breakfast experience is appreciated for offering a variety of choices deemed excellent by many guests, with several praising the ample selection and delicious offerings. Although timing issues and occasional missing items are mentioned, the overall breakfast service is generally well-received, contributing positively to the stay.
Rooms are praised for their spaciousness and cleanliness, ensuring comfort, especially with their cozy beds. However, there are occasional remarks about outdated décor and some maintenance needs. Despite this, the friendly and attentive staff enhance the guest experience significantly, receiving high marks for their professionalism and supportive service.
Cleanliness is largely commended, specifically in rooms and bathrooms, which are described as clean and spacious. While the hotel maintains a clean standard, some areas such as carpets, elevators, and hallways need improvement. Nonetheless, the cleanliness in key areas contributes positively to guest satisfaction.
Finally, the staff’s dedication to providing exceptional service stands out as a defining feature of this hotel. Their welcoming and warm demeanor is consistently noted, with the night staff receiving special commendation for their responsiveness. The commitment to hospitality by the staff plays a crucial role in ensuring a positive experience, thereby enhancing overall guest satisfaction at Best Western Dartmouth-New Bedford.
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