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Summary of reviewsHotel la Finca receives widely favorable reviews, particularly for its excellent, central location that allows easy access to several local attractions such as vineyards and Bernal Peak. Guests appreciate the convenience of being close to the city center and find it perfect for their travel needs, despite minor inconveniences like occasional odors from a nearby feed mill or difficulties in locating the hotel due to map inaccuracies.
The rooms at Hotel la Finca are often praised for their spaciousness and elegance. Guests highlight the large, clean and well-furnished rooms with comfortable beds and sizable bathrooms, some featuring luxurious amenities like hot tubs. Although there are occasional complaints about small TVs, limited channels, lack of advertised air conditioning and sporadic uncleanliness including mosquito issues, the general sentiment towards room comfort and cleanliness remains positive.
Cleanliness overall is a strong point for Hotel la Finca with many guests commending the well-maintained and tidy living areas and bathrooms. While the facilities are generally kept in good condition, some improvements are needed, particularly regarding the pool's cleanliness, which has received frequent complaints about stagnant and trash-filled water.
The staff at Hotel la Finca are generally recognized for their friendliness and willingness to assist, contributing to a welcoming atmosphere. Most reviewers note the positive attitude of the receptionist and overall attentive service, though some mention inconsistencies in service quality and occasional lack of operational knowledge among some staff members.
Wi-Fi service at the hotel is accessible but inconsistent with many guests noting that the signal often does not reach their rooms and requires them to connect from the reception area. This might be a consideration for travelers needing reliable internet access.
While the pool area is a significant pain point for many, detracting from an otherwise pleasant stay, the hotel's strong points in location, room comfort, cleanliness and friendly staff make Hotel la Finca a generally favorable accommodation choice.
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