Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsPalacio Azcárate Hotel in Ezcaray is highly recommended by guests for its exceptional location, remarkable service, and comfortable accommodations. The hotel's prime position in a charming village offers beautiful views of the main church and surrounding mountains, creating a serene and picturesque atmosphere. The elegant architecture reminiscent of an ancient palace adds a unique flair to the overall experience.
Guests frequently praise the superb breakfast offerings, which include fresh orange juice, homemade cakes, and a variety of savory options featuring local products. The artisanal quality and plentiful selection leave visitors highly satisfied. The hotel's rooms are spacious, bright, and meticulously clean, providing a cozy environment with excellent beds for restful sleep. Though there are minor comments on sloping ceilings and slightly outdated bathrooms, the overall room experience is positive, enhanced by views and complimentary mini-bar refreshments.
Cleanliness is a standout feature, with consistently pristine conditions contributing to a tranquil and comfortable stay. The staff is another highlight, noted for their attentiveness, friendliness, and professionalism. Their exceptional service significantly enriches the welcoming atmosphere of the hotel. While there are occasional issues, such as softer pillows and protective bed covers, the general consensus is that Palacio Azcárate Hotel offers a restful sleep experience.
With its impressive amenities and attentive staff, Palacio Azcárate Hotel emerges as a top choice for travelers seeking a reliable and enriching stay in Ezcaray. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
This hotel is located less than 15 minutes from Rioja Alta Golf Club. The area is ideal for combining golf with exploring the local landscape.
Hotel near Ski Resorts
This hotel is located in Ezcaray and offers good access to the Valdezcaray ski resort. The hotel provides comfortable lodging and is well-suited for guests interested in winter sports.
Dog Friendly Hotel
This 3-star hotel welcomes pets and offers garden views. It has a comfortable environment with 38 rooms.
Business Hotel
This hotel offers high-quality accommodations with amenities suitable for business travelers. It may provide a quieter, more intimate setting for smaller meetings or business stays.
Hotel with Parking
This hotel offers parking on site. Free parking is available in low season for direct reservations. It also has a garage available.
Small Hotel
Located in a historic palace, this hotel offers a unique and charming experience. The building's architecture and décor provide an intimate and cozy atmosphere, perfect for guests seeking a memorable stay in Ezcaray.
3-Star Hotel
This 3-star hotel is housed in a restored 18th-century town mansion, retaining its classical decor and antique furniture. It features 38 rooms and offers views of the garden. Guests have rated it highly, praising the staff and the attention to detail.
Historic Hotel
Family Friendly Hotel
Accessible Hotel
Room Types
Twin RoomThis air-conditioned room features flat-screen satellite TV and free Wi-Fi. It has a safe and a minibar, and the private bathroom includes toiletries and a hairdryer.
Superior Twin Room with Extra BedThis air-conditioned room features flat-screen satellite TV and free Wi-Fi. It has a safe and a minibar, and the private bathroom includes toiletries and a hairdryer.
Double or Twin RoomThis spacious air-conditioned room features a sofa, a flat-screen satellite TV and free Wi-Fi. It has a safe and a minibar, and the private bathroom includes toiletries and a hairdryer.
Double Room with Wine Cellar PackageThis package includes:
- Breakfast
- 1 visit per person to a wine cellar
- Bottle of wine in the room
Guest Reviews
9.0
Excellent
Location
Palacio Azcárate Hotel in Ezcaray boasts an enviable location that guests repeatedly highlight as the standout feature of their stay. Nestled in a beautiful and historically rich area, the hotel provides a central position that allows easy access to the town's attractions without placing guests in the hustle of nightlife. The charming village setting offers a picturesque view of the main church and the surrounding mountains, contributing to a serene atmosphere. The hotel's architecture, reminiscent of a well-preserved ancient palace, adds a touch of elegance and uniqueness, enhancing the overall experience. Guests appreciate the superb amenities, including clean and comfortable rooms, excellent service, and a delightful breakfast where freshly squeezed juice and café from the bar are favorites. The hotel also caters well to families with the availability of spacious quadruple rooms and welcomes pets, making it a versatile choice for various types of travelers. The staff's friendliness and commitment to cleanliness further enrich the experience, making Palacio Azcárate Hotel a top recommendation for anyone visiting Ezcaray.
Breakfast
Palacio Azcárate Hotel is known for its consistently praised breakfast offerings, making it a standout feature of any stay. Guests frequently highlight the breakfast as very good, varied, and plentiful, with positive mentions of its high-quality and artisanal nature. Options such as fresh orange juice, homemade cakes, and made-to-order eggs delight visitors and contribute to the sense of a complete breakfast experience. The wide variety of savory options, including local products, leaves guests highly satisfied. While there are occasional remarks on the freshness of pastries and cakes, the overall consensus is that the breakfast service is excellent, combining great quality with abundant selections. The combination of breakfast and the hotel's location creates an exceptionally memorable experience for most visitors.
Rooms
Palacio Azcárate Hotel offers guests a truly comfortable stay with its spacious and well-appointed rooms. Many reviews highlight how bright and clean the rooms are, providing ample space and an inviting atmosphere for relaxation. Guests frequently commend the excellent comfort of the beds, contributing to a restful night's sleep. The rooms come equipped with essential amenities, maintaining a cozy and organized environment.
Some rooms feature sloping ceilings, which might be a consideration for taller guests. While most rooms are praised for their decor and upkeep, bathrooms are occasionally noted as being slightly outdated, with varying temperature control. However, these minor issues are often overshadowed by the positive aspects such as views of the church and the inclusion of complimentary non-alcoholic refreshments in the mini-bar.
Overall, the hotel upholds its four-star standard with well-maintained facilities that ensure a tranquil and pleasant stay, making it a comfortable accommodation choice for travelers.
Beds
The beds at Palacio Azcárate Hotel generally receive high praise for their comfort. Many guests highlight the very comfortable and even super comfortable nature of the beds, with a sizeable number also appreciating the spaciousness of the beds and rooms. Additionally, while the pillows might initially seem overly soft to some, the hotel offers a complimentary pillow menu to cater to individual preferences. However, a few guests have noted issues, such as beds being hard or having discomfort due to protective plastic covers underneath the sheets. Despite these occasional concerns, the overall feedback shows that Palacio Azcárate Hotel primarily provides a restful sleep experience with its well-received bed accommodations.
Cleanliness
Palacio Azcárate Hotel consistently impresses guests with its commitment to cleanliness and maintenance. The hotel is described as exceptionally clean, with specific mentions of pristine rooms and spotless bathrooms. Guests appreciate the spaciousness of the bathrooms, adding to the overall comfort of their stay. The facilities not only meet but often exceed the expectations for the hotel's official category, contributing to a pleasant experience. The accommodations are comfortable and well-maintained, providing a quiet and restful atmosphere. Aside from cleanliness, the friendly and attentive staff enhance the welcoming environment. The hotel manages to create a setting that is consistently tidy and well cared for, making it an ideal choice for travelers seeking reliability in hygiene and comfort.
Staff
Palacio Azcárate Hotel consistently impresses guests with its outstanding staff service. The reviews highlight the staff's exceptional attention and charm, emphasizing their attentiveness and kindness. Guests repeatedly praise the very friendly and helpful nature of the team, noting their professionalism and willingness to assist at all times. Particular mention is made of individual staff members, such as the competent and personable Zenaida at reception, who adds a personal touch to the experience. While there may be occasional staffing challenges during breakfast, the overwhelming impression is of a dedicated team committed to excellent customer service. The staff's warmth and friendliness significantly enhance the beautiful atmosphere of the hotel, making for a welcoming and pleasant stay.
No, Palacio Azcárate Hotel doesn't have any pool.
No, a spa isn't available at Palacio Azcárate Hotel.
Yes, Palacio Azcárate Hotel welcomes dogs.
Yes, parking facilities are available at Palacio Azcárate Hotel.