The Crowne Plaza Hotel Philadelphia - King of Prussia by IHG, is predominantly celebrated for its prime location and overall service quality. Positioned just a short walk from the King of Prussia Mall, one of the largest shopping centers in the region, the hotel's location offers unrivaled convenience for shopping and dining enthusiasts. Guests particularly appreciate the ease of access to numerous restaurants and stores, enhancing their stay with diverse culinary and shopping experiences. The proximity to a connected parking lot, which includes a Costco, adds another layer of convenience, making this hotel a top choice for both leisure and business travelers.
The breakfast experience at the hotel yields mixed reviews. While many visitors praise the enjoyable and filling selection, the price on weekends and occasional lack of variety have been noted as points for improvement. Despite some criticisms, the hotel's breakfast staff receives commendation for their friendliness and helpfulness. For those who opt out of the breakfast service, the availability of free coffee stands as a positive alternative.
Guest reviews on the rooms reveal both strengths and areas for enhancement. Many praise the rooms for being spacious, modern and super clean with comfortable beds and well-maintained bathrooms frequently highlighted. However, certain guests noted the absence of essential amenities like refrigerators and microwaves and some reported cleanliness issues, including coffee stains and unserviced requests. The overall welcoming nature and exceptional service of the staff often compensate for these drawbacks.
Cleanliness throughout the property receives mixed feedback. While many guests find the rooms and property to be clean and updated, the common areas and hallways attract more criticism. Issues such as dirty carpets, mold in bathroom corners and used linens in visible areas indicate a need for more rigorous cleaning standards in shared spaces.
The hotel's staff is frequently praised for their friendliness, helpfulness and courteous demeanor, significantly enhancing the overall guest experience. Many highlight the positive check-in process and the exceptional service provided by the staff. Despite a few instances of perceived rudeness and strict policies, the majority of reviews reflect a high level of satisfaction with the staff's attentiveness.
Lastly, the comfort of the beds is a consistent highlight among guests. Many describe the mattresses as good, supportive and conducive to restful sleep. Although there are occasional concerns regarding bed alignment and stained sheets, most guests affirm that the beds provide a cozy and relaxing stay experience.
In summary, the Crowne Plaza Hotel Philadelphia - King of Prussia by IHG, stands out for its exceptional location and customer service with comfortable accommodations and a generally pleasant stay, despite minor areas needing improvement in amenities and cleanliness.
The DoubleTree by Hilton Hotel Reading garners high praise from guests for its multitude of exceptional features and overall positive experience. The hotel's prime location across from the Santander Arena makes it an excellent choice for attending concerts and events and guests value its centrality and proximity to various local attractions. The staff, known for their friendliness and attentiveness, enhance the stay considerably, ensuring that every interaction is pleasant and accommodating.
The breakfast at DoubleTree by Hilton Hotel Reading is frequently lauded as exceptional with guests enjoying a wide variety of fresh, delicious options that leave a lasting impression. Dinner at the on-site restaurant, Cheers, also receives high marks for its quality and service. The diverse menu and the professionalism of the dinner team and bartenders make dining at the hotel a standout experience, even for simple dishes like cheesesteaks and wings.
Guests speak highly of the rooms, describing them as clean, spacious, modern and comfortable with luxurious bathrooms and effective soundproofing. The hotel's meticulous cleanliness extends throughout the property, including public areas which are maintained to a high standard, ensuring guests enjoy a spotless and inviting atmosphere.
The pool area, though occasionally noted for cooler water temperatures and unsupervised children, provides a relaxing space for guests with its well-maintained facilities. The parking garage adds convenience to the stay, offering free, designated spaces for hotel guests, despite some minor issues with space size and signage.
Overall, the combination of an excellent location, superb staff, high-quality dining, comfortable accommodations and exceptional cleanliness makes DoubleTree by Hilton Hotel Reading a highly recommended destination for visitors to the area. The positive reviews consistently highlight the hotel's ability to provide a memorable and pleasant stay.
Categories
Pool
Heated Pool
Indoor Pool
Pool Lap Lanes
Dog Friendly
Parking
EV charging stations
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Exton