This hotel is wheelchair accessible with ramps and lifts throughout the complex, including accessible changing facilities. It features a large disabled toilet by reception with enough space for a carer and can provide rooms on the bottom floor.
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Summary of reviews related to the 'Accessible' categoryThe TLH Carlton Hotel And Spa is considered disabled friendly, but some guests mentioned that there were too many steps, narrow stairways and the lift was not reliable or in good condition. The hotel needs a serious makeover and better-trained staff. Some guests also mentioned that it's not great for wheelchair or pushchair users. However, there were a few positive comments about the hotel's ability to accommodate certain disabilities, such as assisting with accessing the spa. Access to the beach was limited with nowhere to sit and the lack of air conditioning was disappointing. On the upside, the hotel's location is accessible by public transport and is good value for money. If you have mobility issues, it's recommended to stay on lower floors and use the nearby land train to avoid the walk back uphill and stairs. Overall, the TLH Carlton Hotel And Spa is a budget-friendly option that could benefit from a refurbishment. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe TLH Derwent Hotel, located within the TLH Leisure Resort, offers good disabled access for guests. The hotel has made efforts to provide accessible facilities, although some guests have noted tight hallways and poor disabled facilities. It is worth noting that the hotel is housed in an old building, so there may be limited options for improving accessibility. Despite this, the property is well maintained and accessibility is provided for. A ramp in addition to steps to the reception area would have been preferred by some guests with limited mobility. Guests with disabilities should be aware that there are no safety hand rails in the showers. Overall, the TLH Derwent Hotel is easy accessible, but some improvements could be made to better accommodate guests with disabilities. Show more
This hotel provides a working internal lift with access to all hotel rooms and offers two disability spots for parking. It is listed with accessible amenities, ensuring a comfortable stay for guests with mobility needs.
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Summary of reviews related to the 'Accessible' categoryThe TLH Victoria Hotel in Torquay offers a comfortable stay for guests with disabilities with accessible amenities such as a working internal lift and two disability spots. However, some guests noted that the hotel can be challenging for those using pushchairs or wheelchairs due to its numerous stairs and a shortage of fixed ramps and wider lifts. Despite this, the hotel's location provides good access to the town and sea, making it a convenient option for those seeking to explore the area. Some guests recommended that the hotel could benefit from more accurate signage to assist with navigation. While the hotel is not suitable for all disabilities, it offers a comfortable stay for those who are able to manage its limitations. Show more
This hotel offers rooms and facilities for disabled guests, including wheelchair access, a lift, and a toilet and bathroom for disabled users. It provides access to a luxury spa and leisure complex.
This hotel provides designated disabled parking bays and a level entrance with an alternative step-free route via the restaurant. It features three ground floor bedrooms with large walk-in showers, some including standalone baths, and a disabled WC on the ground floor.
This hotel offers wonderfully designed accessible rooms available for booking online. Each floor includes an accessible room, with the top floors potentially offering sea views. The hotel has step-free access via a slope and a lift directly from the foyer to near the harbour for level access to the seafront.
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