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Summary of reviewsStay Hotel Évora Centro's central location within the historic center of Évora is widely acclaimed by guests, offering convenient access to key landmarks, Giraldo Square and other attractions—all within walking distance. Despite some challenges accessing the hotel by car due to narrow streets, the prime location provides a peaceful, yet vibrant base for exploring the city.
Breakfast at the hotel receives mixed feedback, though many guests appreciate the variety and quality of the offerings, including fresh products and well-prepared dishes. However, some feel the breakfast is overpriced and lacks certain items. Dinner also has positive remarks with guests enjoying the 24/24 food availability, compensating for the absence of mini-fridges in the rooms.
The rooms are often described as spacious and clean, featuring comfortable beds and modern amenities. However, issues with outdated decor, inadequate soundproofing, poor lighting and occasional maintenance problems are noted. Some discrepancies between advertised and actual room conditions also lead to disappointment for certain guests.
Cleanliness at Stay Hotel Évora Centro garners mixed reviews. While many praise the spotless, fresh and well-stocked rooms, others report issues with dirty carpets, mold, musty odors and inconsistent cleaning services. Despite these concerns, the staff's warm and attentive service contributes to a pleasant overall environment.
The hotel staff is frequently highlighted for their friendliness and professionalism, significantly enhancing guest experiences. The reception team, in particular, receives commendations for their efficiency and politeness, contributing to the welcoming atmosphere.
While some guests benefit from fast, free Wi-Fi, others experience inconsistent connectivity, indicating a need for improved reliability and signal strength.
For families, the hotel provides family rooms and a generally kid-friendly environment, though some guests note minor shortcomings in room arrangements and amenities for children.
The comfort of the beds is often praised, contributing to a restful sleep, despite occasional concerns about the firmness or softness of mattresses and pillows.
As a three-star hotel, Stay Hotel Évora Centro meets expectations well, offering good value for money and a satisfactory overall experience in a central, historical setting.
Business travelers find the hotel conveniently located with suitable amenities, albeit with some difficulty in navigating with luggage.
Accessibility is also mixed with positive feedback on the hotel's location and elevators, but challenges regarding car access, parking and certain room features.
Overall, Stay Hotel Évora Centro is well-regarded for its excellent location, friendly staff and comfortable beds, though some areas such as room maintenance, breakfast value and Wi-Fi reliability could benefit from attention. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Its central location makes it convenient for families to explore the city's attractions.
Business Hotel
While limited information is available, its central location might be convenient for business travelers. It is highly rated by business travelers.
Cheap Hotel
Stay Hotel Évora Centro provides comfortable accommodations at an affordable price. It offers a convenient location for accessing major attractions. It's a practical choice for budget-conscious travelers.
3-Star Hotel
Stay Hotel Évora Centro offers modern accommodations in a central location. It is well-regarded for its cleanliness and service, providing a comfortable experience for guests.
Accessible Hotel
Room Types
Double RoomColourful rooms with bathroom, direct telephone, LCD cable TV, air conditioning and free Wi-Fi. They also include a free bottle of water and tea making facilities.
Twin RoomColourful rooms with bathroom, direct telephone, LCD cable TV, air conditioning and free Wi-Fi. They also include a free bottle of water and tea making facilities.
Single RoomColourful rooms with bathroom, direct telephone, LCD cable TV, air conditioning and free Wi-Fi. They also include a free bottle of water and tea making facilities.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as an inner courtyard view. The unit has 2 beds.
About Stay Hotel Évora Centro
License: 226
Guest Reviews
7.5
Good
Location
Stay Hotel Évora Centro receives high praise for its exceptional and central location within the historic center of Évora. Guests highlight its proximity to key landmarks such as Giraldo Square, main monuments and various tourist attractions, which are all within easy walking distance. Many reviews emphasize that the hotel's placement makes it an ideal base for exploring the city on foot, offering a quiet yet central haven. Despite the occasional difficulty in accessing the hotel by car due to the narrow streets, the convenience of being close to the heart of Évora outweighs this minor drawback. Additionally, guests appreciate the pleasant and peaceful environment that allows for restful nights while still being in the midst of the city's vibrant life. Overall, the hotel's prime location, coupled with a central and convenient setting, makes it a well-regarded choice for visitors seeking to immerse themselves in the rich historical and cultural tapestry of Évora.
Breakfast
Stay Hotel Évora Centro receives mixed reviews for its breakfast offerings, though the overall sentiment trends towards positivity. Many guests commend the breakfast for being good with terms like delicious, abundant and hearty frequently mentioned. Guests highlight the variety available, including fresh, tasty products and well-prepared dishes. The breakfast buffet garners praise for its completeness and quality with specific mentions of items such as freshly squeezed orange juice, creative selections and phenomenal coffee.
However, there are some criticisms. Several reviewers note that the breakfast can be quite expensive, particularly when considering it is not included in the daily rate. Some felt that the quality and variety did not match up to the high price, describing the choices as limited and basic with certain expected items like scrambled eggs missing.
Moreover, the service and presentation earn mixed reactions. While some appreciate the friendly staff and well-organized setup, others point out issues such as drinks not being hot and in instances, the use of prepackaged food leading to a less satisfying experience.
In summary, the breakfast at Stay Hotel Évora Centro is generally well-received for its quality and breadth of options, but the value for money and variety could benefit from improvement, especially given the additional cost.
Dinner
Stay Hotel Évora Centro receives high marks for its dining options, particularly breakfast. Guests consistently praise the breakfast offerings, highlighting the excellent quality and extensive variety available at the buffet. The breakfast at the hotel's restaurant stands out as a key highlight with multiple mentions of it being really good and excellent. Despite the absence of a mini-fridge for storing drinks or leftovers in the rooms, the hotel's provision of 24/24 food availability ensures that guests have access to dining options at any time. Overall, Stay Hotel Évora Centro delivers a satisfying breakfast experience for its guests.
Rooms
The reviews of Stay Hotel Évora Centro highlight several consistent themes regarding the rooms. Positively, guests often found the rooms to be quite spacious and clean with comfortable beds that contributed to a restful sleep. Many noted the well-equipped and modern amenities within some rooms, which they found pleasant and cozy. Room size varied considerably with some guests enjoying large, well-maintained rooms that were ideal for families or groups, as well as smaller, more intimate accommodations.
However, the reviews also reveal numerous areas needing improvement. Common complaints include the outdated state of many rooms, inadequate soundproofing, poor lighting and occasional musty odors. Several guests mentioned the rooms did not match the photographs shown online, leading to disappointment. Maintenance issues, such as dirty carpets, stained walls and clogged drains in bathrooms, were also frequently mentioned. Some guests reported that their rooms were too small for the price charged with limited electrical outlets and insufficient cleaning services.
Overall, while some guests had a comfortable and pleasant stay in well-sized, clean rooms, persistent issues with room quality and maintenance, alongside discrepancies between advertised and actual room conditions, pose notable drawbacks.
Beds
At Stay Hotel Évora Centro, guests frequently highlight the exceptional comfort of the beds as a standout feature of their stay. Many reviews emphasize the beds' comfort, noting that they are conducive to a good night's sleep with phrases like very comfortable bed and comfy mattress appearing repeatedly. The bedding is well-maintained and often described as clean and welcoming.
However, some feedback points to areas for improvement. A few guests mentioned issues with the pillows being too hard or the beds feeling too lightweight and not thick enough. The critiques also include remarks about beds occasionally being too soft or narrow and there are mentions of sponge beds and mattresses that were either too firm or too soft.
Despite the occasional negative comment, the consistent praise for the hotel's comfortable beds and clean bedding suggests that most guests leave well-rested and satisfied with their sleeping experience at Stay Hotel Évora Centro. The hotel's attention to providing comfortable bedding and spacious rooms significantly enhances the stay for many visitors.
Cleanliness
Stay Hotel Évora Centro has received mixed feedback regarding its cleanliness. While many guests have praised the hotel for its clean, well-presentable rooms and described their accommodations as very clean, comfortable and spacious, others noted areas that require significant improvement. Positive comments highlighted excellent cleanliness, notably in the form of spotless, well-stocked bathrooms, fresh linens and rooms always smelling clean and feeling fresh. The staff has also been described as very welcoming and friendly, enhancing the overall clean and pleasant environment.
However, several reviews indicated recurring cleanliness issues, particularly with room cleaning and maintenance. Guests frequently reported dirty carpets, bathrooms with mold and rooms not being cleaned thoroughly during their stays. Complaints also mentioned outdated bathroom fixtures with rust, slippery bathroom floors and poor lighting. Some rooms were found to have strong odors, including mustiness and sewer smells and several guests reported issues with dust and mold. The cleaning staff’s performance was sometimes described as unsatisfactory and inconsistent with specific references to trash not being emptied, carpets never vacuumed and dirty headboards.
On the whole, while Stay Hotel Évora Centro offers a clean and comfortable space for many, there is a clear need for better attention to detail in room maintenance and cleanliness to address the concerns raised by some guests.
Staff
'Stay Hotel Évora Centro' has garnered praise for its remarkably friendly and professional staff, making a significant impact on guests' experiences. The employees are frequently described as not just friendly but also attentive, kind and exceptionally helpful. The reception staff, in particular, are commended for their welcoming demeanor and efficiency. Guests consistently mention the politeness and courteous nature of the team, highlighting their proactive and resourceful service.
The staff's friendliness extends to all areas of the hotel, including the cleaning team, which is noted for their warm smiles. This pervasive hospitality is often coupled with high levels of professionalism and an exceptional level of service, making guests feel cared for throughout their stay. The attentiveness of the employees stands out with specific recognition for individuals like Margarida, who are noted for their conscientious service.
Overall, guests are impressed by the hotel's excellent customer service with many citing the staff's efforts as a key highlight of their stay. The consistent positive remarks about the team's friendly and helpful nature, paired with their professional conduct, contribute greatly to the hotel's welcoming atmosphere and guest satisfaction.
Wi-Fi
Stay Hotel Évora Centro receives a bit of mixed feedback on its Wi-Fi services. On the positive side, some guests have pointed out that there is good, fast and free Wi-Fi available. For several visitors, there were no complaints about their internet connectivity. However, many reviews highlight weaknesses as well. A frequent issue mentioned is the weak Wi-Fi signal in various rooms with several guests experiencing fluctuating connections or unable to connect at all. Some noted that the Wi-Fi didn't work in specific rooms or on certain floors, making it difficult to rely on the service for steady use. While there are reports of great-quality internet in some cases, the overall consensus suggests that the hotel may need to improve its Wi-Fi reliability and strength to ensure all guests have consistent and satisfactory access.
Family
Stay Hotel Évora Centro offers a mix of experiences for families traveling with children. The hotel provides family rooms and has a kid-friendly environment which is appreciated by many guests. The staff is generally accommodating towards children, making efforts to ensure suitable arrangements, including providing cribs and babysitting facilities.
However, some guests have noted certain limitations. For instance, the cribs provided sometimes come with minimal bedding and there seems to be a lack of additional bath towels for children. There were also instances where room arrangements did not meet the expectations of adjacent placements for families.
The hotel's central location and spacious rooms, including those with disabled bathrooms, have been highlighted positively. Yet, the children's terrace did not leave a lasting impression as it felt somewhat incomplete. While the hotel has potential, some areas, particularly those pertaining to the specific needs of young children and babies, may require further attention to be fully family-friendly.
3 Star
Stay Hotel Évora Centro is described as a three-star hotel that largely meets expectations associated with its rating. Guests frequently mention that the hotel offers good value for money and has a reasonable price-quality ratio. It is noted for being remodeled, which adds to its overall appeal. The hotel's location within the historic city walls of Évora is a point of interest, though it may involve some difficulty navigating with a vehicle.
While many reviews affirm that the hotel matches typical three-star standards, some experiences did not entirely meet expectations, suggesting variability in service and facilities. Nonetheless, for those seeking accommodations that align with a three-star rating, Stay Hotel Évora Centro provides a satisfactory option in a central and historically rich setting.
Business
Stay Hotel Évora Centro is ideally located centrally within the walled city, making it a convenient choice for those with city business meetings. The hotel's positioning is perfect for business travelers. It provides good value for money and many guests express intentions to return for future business trips.
The hotel's internet connection is reliable and well-suited for work. It also offers well-equipped conference rooms and additional business facilities directly available in the rooms, including tea and coffee. Guests find the amenities very good and functional for their business needs.
However, there is a mention of difficult access with luggage that could be considered when planning a stay. Overall, Stay Hotel Évora Centro delivers a consistent and dependable experience for business travelers.
Accessible
Stay Hotel Évora Centro offers a balance of accessibility with both positive and negative aspects noted by guests. The hotel is very well located, just 300 meters from the main square and close to everything, making it easy to explore the local area on foot. For guests with limited mobility, the building features an elevator, which is helpful for transporting luggage and ensuring ease of movement.
However, some accessibility challenges were reported. Several reviews highlighted difficulties with car access; narrow streets and ongoing local construction make navigating to the hotel tricky. Parking is another concern with difficulties in both finding and accessing parking spaces close to the hotel. This is compounded by the absence of an on-site elevator in certain parts of the hotel, making it harder for those with mobility issues.
Inside the hotel, mixed feedback was provided. Some rooms are wheelchair accessible, though issues like humidity and steps within the room can pose challenges. Guests also noted that several rooms had few outlets for charging devices and difficult access to bathroom facilities such as tub showers.
In conclusion, while Stay Hotel Évora Centro is centrally located and offers some accessible features, guests with disabilities might face challenges related to vehicle access and internal navigation within the hotel.
No, Stay Hotel Évora Centro doesn't have any pool.
No, a spa isn't available at Stay Hotel Évora Centro.
No, Stay Hotel Évora Centro doesn't allow dogs.
No, parking facilities aren't available at Stay Hotel Évora Centro.