Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection

Evian-les-Bains 46.39414500, 6.57703100 , 8 Bis Route De L'horloge (Show on Map)
7.7
Good


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Summary of reviewsZenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection is highly praised for its prime location, offering breathtaking panoramic views of Lake Geneva from its perch on the heights of Evian-les-Bains. The tranquil and scenic setting is appreciated by visitors seeking a peaceful retreat with the convenience of being near downtown Evian, essential amenities and accessible regional attractions. The spacious apartments with functional kitchens and balconies add to the home-like comfort, making it a great choice for extended stays.

The breakfast experience is generally positive with guests enjoying a hearty and varied selection of sweet and savory options, often described as good value for money. However, some noted the offerings could be basic at times with occasional issues in the freshness and variety of food items.

The self-catering facilities are well-received, particularly by families, thanks to the well-equipped kitchens, living rooms and balconies that allow for comfortable in-room dining. However, the lack of on-site dining options and the necessity of a car for visiting nearby restaurants may be a drawback for some.

Guests appreciate the spacious and clean apartments, finding them comfortable and functional, especially with the beautiful lake views from the terraces. While some aspects of the property show signs of age with outdated decor and furnishings, the overall comfort and cleanliness levels are often satisfactory.

Cleanliness receives mixed feedback with many praising the well-maintained apartments and communal areas. Still, some noted issues such as bird droppings on balconies and musty smells, indicating a need for more diligent cleaning.

The staff at Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection are frequently lauded for their friendliness and helpfulness. Guests commend the polite and professional service with special mentions for individuals who went above and beyond to ensure a pleasant stay.

The free WiFi service receives mixed reviews with some guests appreciating its reliability and strength, while others experienced issues with slow speeds and frequent disconnections.

Leisure facilities, particularly the outdoor pool and sauna, are positively reviewed for their cleanliness and pleasant atmosphere, although there are occasional mentions of maintenance issues and early pool closures.

Parking options include both free and paid underground parking, appreciated for their security and convenience. However, the small and narrow spaces, coupled with limited availability, can make parking a challenging experience.

Beds receive mostly positive feedback for their comfort and quality with large, modern mattresses frequently noted. The comfort is somewhat diminished by mixed reviews on the sofa beds and varying opinions on pillow firmness.

Overall, Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection offers a good value for a restful stay with stunning views, despite minor drawbacks in certain facilities and services.
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Dog Friendly Aparthotel
This aparthotel offers a variety of pet-friendly amenities and services and welcomes travelers with dogs. The hotel allows pets in the rooms, along with the availability of free covered parking that ensures pets stay dry. There is an additional fee of €5 per pet, per stay. Both dogs and cats are welcome.

Aparthotel with Free Wi-Fi
The aparthotel provides free Wi-Fi for all guests. The rooms are clean and comfortable for a good night's sleep. The location allows for great views across the lake.

Aparthotel with Parking
The aparthotel offers free outdoor parking. A garage is also available at an extra cost.

Cheap Aparthotel
This aparthotel offers affordable accommodation with the convenience of apartment-style living. It provides amenities like a kitchenette, appealing to budget travelers seeking flexibility.

3-Star Aparthotel
This aparthotel offers panoramic lake views and is located a few steps from the Evian golf course. The apartments are well appointed with all the necessary utensils, and the rooms are clean and comfortable.

Aparthotel with Outdoor Pool
This aparthotel in Evian-les-Bains features a seasonal outdoor swimming pool. Guests can also use a sauna and enjoy views of the lake and mountains from their balcony or terrace.

Aparthotel Taking Steps Towards Sustainability

Aparthotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Accessible Aparthotel

Aparthotel with Heated Pool

Room Types
Two-Bedroom Apartment This apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. A seating area, a desk, a balcony and a coffee machine are provided in this apartment. The unit offers 4 beds.

One Bedroom Apartment This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has a coffee machine, a seating area and a TV. The unit has 2 beds.

Three Bedroom Apartment The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. A seating area with a TV, a desk, a balcony and a private bathroom are featured in this spacious family room. The unit offers 6 beds.

One Bedroom Apartment with Lake View This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a coffee machine, a seating area, a TV and lake views. The unit has 2 beds.

Studio with Lake View Featuring free toiletries, this studio includes a private bathroom with a bath or a shower. The studio has lake views. The unit has 1 bed.

Studio Featuring free toiletries, this studio includes a private bathroom with a bath or a shower.

Two Bedroom Apartment with Lake View The spacious family room provides a coffee machine, a seating area, a balcony with lake views as well as a private bathroom featuring a bath or a shower. The unit offers 4 beds.

Guest Reviews
7.7
Good
Location
'Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection' boasts a prime location that consistently impresses guests with its breathtaking views of Lake Geneva. The hotel is perched on the heights of Evian-les-Bains, offering stunning panoramic lake views from many of its rooms and balconies. Visitors appreciate the peaceful and quiet environment, making it a perfect retreat from the hustle and bustle.

The location is not only scenic but also practical for those looking to explore the region. It's close to the city center with about a 15-20 minute walk to downtown Evian and near essential amenities such as supermarkets like Lidl and Carrefour. For those interested in golfing, the residence is in proximity to the Evian Golf Club, adding another layer of convenience for sporting enthusiasts.

Accessibility is another strong point with the hotel being well-connected to major highways, making day trips to nearby attractions or exploring the Chablais region easy. The hotel's elevation, while offering stunning views, does mean a steep climb back from the lake or city center, which might be challenging for guests with limited mobility. However, the funicular, located about 15 minutes away on foot, provides an alternative mode of transportation.

Guests frequently mention the tranquility of the location, which combined with friendly staff, contributes to a very relaxing stay. For those planning longer visits, the spacious apartments with functional kitchens offer a home-like comfort.

Overall, the combination of a superb, tranquil location with magnificent lake views, coupled with the convenience of nearby amenities and easy regional access, makes 'Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection' a highly recommended option for visitors to Evian-les-Bains.

Breakfast
Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection generally offers a good breakfast experience with a few notable strengths and areas for improvement. Many guests have found the breakfast to be pleasant, describing it as hearty, varied and well-stocked with both sweet and savory options. Some reviews praise the quality of the products and the extensive selection available. Additionally, the breakfast service is frequently highlighted as very good value for money, particularly for those who appreciate a generous meal that can be enjoyed until late in the morning.

However, the feedback isn't universally glowing. Some guests noted that the breakfast can sometimes seem basic or not particularly varied with specific mentions of a lack of fresh fruits and vegetables. The cost was occasionally a point of contention with a few reviewers feeling that the breakfast was expensive relative to the options provided. There were also sporadic issues reported with the freshness of certain items like bread and pastries.

Despite these occasional drawbacks, the majority of guests seem satisfied with the breakfast offering at Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection, especially praising the buffet style and the pleasant setting, which includes views of the lake and the possibility of enjoying breakfast on a terrace. Thus, while there might be some room for improvement, the breakfast experience generally aligns well with guests’ expectations.

Dinner
Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection provides guests with a tranquil escape featuring lovely apartments equipped with kitchens, living rooms and balconies, allowing visitors to prepare their own meals and dine in comfort. This self-catering option is particularly appealing for families or those who enjoy cooking their own food. The amenities include everything needed for cooking, dishwasher use and trash disposal, ensuring a convenient stay.

However, guests should be aware that the hotel is situated far from the main restaurants, necessitating a car for transportation to dine out. There are no gastronomic options within walking distance and no on-site bar, which might be inconvenient for those seeking to enjoy drinks or meals without leaving the premises. Additionally, the express cleaning service might not always meet expectations, as some guests reported it was not up to standard.

While the pool closes early and the sauna requires a check-in at the reception, the overall experience is positive for those looking to enjoy the peace and facilities offered by the apartment itself. Guests found the cooking amenities particularly useful, allowing for a flexible and home-like dining experience during their stay.

Rooms
The Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection has garnered positive feedback from guests, particularly for its spacious and well-furnished apartments. Many reviewers appreciated the generous size and cleanliness of the accommodations, describing them as comfortable, functional and well-equipped. Families, in particular, found the apartments suitable due to their ample space and practical amenities, including large living areas, multiple bathrooms and kitchenettes.

The scenic location near Lake Geneva is frequently praised with many apartments offering beautiful lake views from spacious terraces. The tranquility and calm setting add to the overall appeal, making it a suitable choice for a peaceful stay.

However, there are areas where the property shows its age. Some guests noted that the decor and furnishings are outdated and in need of refurbishment, mentioning worn-out furniture, old carpets and dated kitchen equipment. Issues such as poor lighting, musty smells and inadequate soundproofing were also reported, suggesting a need for modernization to meet contemporary standards.

Despite these downsides, the overall impression remains positive with many guests enjoying their stay due to the large, comfortable spaces and the excellent lake views. The well-maintained cleanliness and the thoughtfulness in equipping the apartments for functional living contribute to making Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection a pleasant choice for travelers seeking a spacious and practical accommodation with a touch of rustic charm.

Beds
Guest reviews for Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection frequently highlight the comfort and quality of the beds and bedding. Many visitors found the beds to be very comfortable with some describing them as large with good, modern mattresses. Comfortable bedding appears to be a consistent theme with reports of good quality and firmness. However, opinions vary about the sofa beds with numerous complaints about their comfort. While the main beds receive praise for their comfort, the sofa beds in particular are often described as uncomfortable and in need of replacement. Additionally, some guests found the pillows to be hard and a few mentioned the beds being either too hard or saggy. Despite these mixed reviews on certain aspects, the overall sentiment towards the bed comfort at this hotel is predominantly positive, especially for the regular beds.

Cleanliness
Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection, situated with mesmerizing views of the lake, receives mixed reviews regarding its cleanliness. Many guests praised the apartments for being clean, well-maintained and offering spotless sheets and bedding. The communal areas, pools and bathrooms generally received positive remarks for their cleanliness, creating a comfortable and pleasant atmosphere. The friendly and welcoming staff further enhanced guests' stays, ensuring a well-organized experience.

However, some areas need improvement. A number of reviewers noted issues such as bird droppings on balconies, dusty corners and poorly vacuumed floors. Dirty carpets and musty smells were recurring concerns, often pointing to a need for deeper and more vigilant cleaning. Some guests also encountered sticky linoleum, old furniture, cobwebs and outdated décor, which detracted from their overall experience.

While the cleanliness of the apartments often met satisfactory levels, certain parts of the premises, like balconies and specific appliances, required better attention. The impression of cleanliness could vary significantly from one stay to another, suggesting inconsistencies in housekeeping standards.

Despite these issues, many guests found their accommodations clean, comfortable and spacious, appreciating features like free parking, equipped kitchens and calm surroundings. While the residence shows signs of aging and could benefit from some updates and thorough cleaning, its beautiful location and overall cleanliness still provide a promising stay for many visitors.

Staff
The reviews of Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection overwhelmingly praise the staff for their exceptional friendliness and helpfulness. Guests frequently highlight the warm and welcoming reception they received upon arrival, noting that the team is consistently polite, courteous and professional. Numerous comments underscore the staff's attentiveness and responsiveness, particularly praising individuals like Monsieur José and Sabrina for their outstanding service.

Both the reception and room service staff are commended for their pleasant demeanor and efficiency in addressing guests' needs swiftly. The positive interactions extend beyond just the check-in process, as the morning shift and dining room staff also earn high marks for their exceptional service. Some guests were particularly impressed by the proactive approach of the team in resolving any issues and providing helpful advice.

Overall, the guest feedback points to a consistently positive experience characterized by high levels of service and a welcoming atmosphere, underpinned by a staff that is both kind and accommodating.

Wi-Fi
The WiFi at Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection receives mixed feedback from guests. On the positive side, many people have praised the strong, reliable and excellent WiFi connection, noting that it works well and is adequate for their needs. Several guests found the WiFi to be solid, functional and without issues, making it a highlight of their stay.

However, not all experiences were positive. Some guests reported significant problems, including slow internet speeds, frequent disconnections and limited or non-existent connectivity. Several found the WiFi unreliable with occasional abrupt cuts and difficulties in accessing the network. Issues with the television’s internet signal also meant streaming channels were not always available. There were also mentions of the WiFi code changing daily, adding an inconvenient layer for extended stays.

Overall, while many visitors found the internet service satisfactory and usable, potential guests should be prepared for occasional connectivity challenges.

Pool
Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection offers a variety of leisure facilities, most notably its outdoor pool and sauna, which have garnered positive feedback from guests. The pool is frequently described as very clean, pleasant and heated, making it ideal for a refreshing swim or relaxing soak. The calm and secure setting of the pool area, enhanced by beautiful lake views, contributes to a tranquil atmosphere.

Guests appreciate the availability of both the pool and sauna, noting them as valuable amenities for a satisfying stay. Families, in particular, find the pool accommodating with the baby pool being perfect for young children. The well-maintained and functional pool area is praised for its cleanliness and pleasant temperature.

However, there were occasional closures that disappointed some guests and a few mentioned maintenance issues or insufficient loungers around the pool. Despite these points, the overall impression of the pool is highly positive with many guests enjoying the relaxing and scenic environment it provides.

Parking
The parking situation at Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection offers a mix of positives and challenges. Guests appreciate the availability of both free and paid options with convenient underground parking available for a nominal fee of 3 euros per day. This secure and accessible parking provides a sense of safety for vehicles and motorcycles alike.

Despite the convenience of the underground parking, its small and narrow spaces can make maneuvering difficult and it often fills up quickly. Outdoor parking is limited and can occasionally be fully occupied by non-guests, such as worker vans. This scarcity sometimes forces guests to seek parking elsewhere or rent a space.

The convenience of having multiple parking options onsite is well-regarded when spaces are available, though some guests have noted that finding a spot can be a trying experience, particularly during peak times. For those willing to navigate the challenges, the effort is often considered worth it.

In summary, while the hotel provides various parking solutions with secure underground and outdoor options, space is at a premium and securing a spot can require persistence.

3 Star
Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection presents itself as a three-star hotel residence, but many guests feel its caliber falls short of that standard. While some reviewers appreciated the good price-quality ratio, others noted that the facilities and services were more appropriate for a two-star rating. Guests frequently described the hotel as functional with three-star amenities that are adequate yet aging. The interior of the rooms was often mentioned as dated and worn out. Although the accommodation was considered comfortable, several reviews pointed out a lack of daily cleaning and cited high prices for the quality provided. Despite these criticisms, some guests found their stay satisfactory, albeit with lower expectations for the star rating. Overall, the hotel is seen as a cost-effective option, though it might not fully meet traditional three-star standards.

Accessible
Zenitude Hôtel-Résidences Les Terrasses du Lac benefits from an accessible location, conveniently close to the center of Evian and the train station, making it easy to reach for travelers. The hotel offers accessible parking and functional elevators, catering to guests with mobility needs. However, there is a lack of specific information regarding accessibility for disabled guests and some reviews mentioned difficulties with access and a shortage of amenities like utensils. Additionally, there were no remarks on accessibility for breakfast and stroller access. Overall, while it is accessible in several key aspects, the hotel may require further improvements to fully accommodate all disabled guests.

Heated Pool
At Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection, the heated pool garners mixed impressions from guests. While many reviewers appreciate the fact that the pool is heated, others report inconsistencies in its temperature with some finding it too cold or suspecting it wasn’t heated at all. However, a number of guests have noted satisfactory temperatures and cleanliness, particularly highlighting its adequacy during the summer months. It appears that while the concept of a heated pool is generally welcomed, the actual experience may vary.

Outdoor Pool
Guests generally appreciated the outdoor pool at Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection, highlighting it as a positive feature. The pool was often described as nice, clean and calming with a pleasant temperature most of the time. Many guests found it enjoyable and suitable for family use. Access to additional facilities like the sauna was also noted favorably. However, some guests mentioned that the pool is small and not very deep with occasional low temperatures and maintenance issues. Despite its size, the outdoor pool and the adjoining terrace offered a pleasant environment for relaxation.

Dog Friendly
Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection offers a variety of pet-friendly amenities and services that make it a welcoming destination for travelers with dogs. The hotel allows pets in the rooms, which guests appreciate, along with the availability of free covered parking that ensures pets stay dry. Most reviews highlight the hotel's functional and acceptable dog policies, pointing out that pets are generally welcome.

However, several reviews note that dogs are not allowed in certain areas, such as the breakfast room and some rooms may have strong dog odors or dog hair left from previous guests. There have also been instances of dogs causing noise disturbances, such as barking or walking around at night. Despite these issues, the overall atmosphere is friendly and accommodating for pet owners. The hotel's dog-friendly amenities, combined with its policies, provide a satisfactory experience for those traveling with their furry companions.


Yes, Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection.

Yes, Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection welcomes dogs.

Yes, parking facilities are available at Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection.

No, Zenitude Aparthotel Evian Les Terrasses du Lac, Ascend Collection doesn't have a gym.

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