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Summary of reviewsHotel Vanha Rauma enjoys an exceptional location in the heart of Old Rauma, renowned for its well-preserved wooden houses and charming streets. The central setting provides guests with easy access to attractions such as the historic Fish Market, old church ruins and various local events, all while maintaining a peaceful and serene environment. The picturesque surroundings and welcoming atmosphere further enhance the hotel's appeal.
The breakfast experience is highly praised, offering a diverse, delicious and fresh selection that rivals larger hotel chains. Despite occasional critiques about limited variety or seating, the general sentiment is positive with guests appreciating the well-cared-for buffet and cozy setting. Custom dietary requests are also well accommodated by the attentive staff.
Dining at Restaurant Kalatori receives high accolades for its excellent cuisine, including high-quality seafood and vegetarian options. The cozy and inviting atmosphere, coupled with professional and friendly service, makes it a recommended dining destination. However, the menu can be limited and busy nights may result in longer wait times, suggesting the need for advance reservations.
Rooms at Hotel Vanha Rauma are a mix of experiences. Many guests appreciate the spaciousness, cleanliness and cozy atmosphere of certain accommodations, particularly the family rooms. Positive mentions include comfortable beds and functional amenities. However, issues such as inconsistent air conditioning, outdated decor and occasional unpleasant odors indicate areas needing improvement. Despite these drawbacks, the hotel's unique character and excellent location add to its charm.
Cleanliness reviews are mixed with some guests noting tidy rooms and fast housekeeping responses, while others highlight significant areas for improvement, such as dust accumulation and poorly maintained bathrooms. The general clean environment is overshadowed by lapses in detailed cleanliness, suggesting a need for more consistent housekeeping standards.
The staff at Hotel Vanha Rauma consistently receive high praise for their exceptional service and friendliness. Guests appreciate the helpful, polite and attentive nature of the team, which significantly enhances the welcoming atmosphere. The staff's willingness to accommodate guests' needs, including adapting to communication preferences, showcases the hotel's commitment to inclusivity and personalized service.
Families find Hotel Vanha Rauma accommodating with spacious family rooms and a convenient playground near the breakfast area. The family-friendly atmosphere and thoughtful amenities ensure an enjoyable stay for both children and parents. However, it's advisable to reserve dinner in advance and the breakfast options may be limited for vegetarians.
The comfort of the beds is frequently praised, contributing to a restful night's sleep. However, there are inconsistencies in bed quality with some guests finding mattresses either too soft or stiff and instances of aging beds being pointed out.
Regarding accessibility, the hotel offers essential amenities such as a freight elevator and facilities accessible by bicycles and strollers. However, the absence of a dedicated guest elevator and the lack of proper maintenance on the existing elevator present challenges for guests with significant mobility issues.
In summary, Hotel Vanha Rauma stands out for its prime location, welcoming atmosphere, delightful breakfast and exceptional staff. While there are areas for improvement in room quality, cleanliness and accessibility, it remains a charming and practical choice for those looking to explore the historic beauty of Rauma.
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