Holiday Inn Express Hotel & Suites Eugene Downtown - University by IHG
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Summary of reviewsThe Holiday Inn Express Hotel & Suites Eugene Downtown - University by IHG is highly regarded for its prime location, which offers both convenience and accessibility. Nestled across from the University of Oregon stadium and near vibrant dining options, guests find it ideal for university activities or exploring Eugene. The hotel also benefits from easy freeway access, making downtown navigation straightforward.
Guests are particularly impressed by the comprehensive breakfast offerings. The complimentary breakfast is praised for its wide variety of options, including gluten-free choices, and is often likened to a full-service meal due to its quality and abundance. With friendly and helpful breakfast staff, this feature is considered a standout, adding significant value to the guest experience.
The hotel rooms are spacious, modern, and notably clean, with visitors appreciating the large room sizes and comfortable beds. Amenities such as refrigerators and microwaves enhance convenience, and the friendly staff contribute to a welcoming atmosphere. While there are minor mentions of slightly dated design and isolated plumbing issues, overall, the rooms are highly regarded for cleanliness and comfort.
Cleanliness is a notable strength of the establishment, with both the hotel and rooms consistently described as well-maintained and clean. The inviting atmosphere is enhanced by an efficient staff and a clean, bright lobby. Despite occasional lapses, such as delayed housekeeping, cleanliness remains a strong point.
The staff are frequently praised for their exceptional service, characterized by friendliness, attentiveness, and a welcoming attitude. The front desk team, in particular, receives accolades for their helpfulness and pleasant demeanor. While there are rare mentions of less favorable interactions, the overall sentiment is of excellent service that greatly enhances the guest experience.
Finally, the comfort of the beds is consistently appreciated. Descriptions of comfortable, soft, and restful beds suggest a high-quality bedding experience that contributes positively to a stay here, further establishing the hotel as a reliable choice for visitors.
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Guests are particularly impressed by the comprehensive breakfast offerings. The complimentary breakfast is praised for its wide variety of options, including gluten-free choices, and is often likened to a full-service meal due to its quality and abundance. With friendly and helpful breakfast staff, this feature is considered a standout, adding significant value to the guest experience.
The hotel rooms are spacious, modern, and notably clean, with visitors appreciating the large room sizes and comfortable beds. Amenities such as refrigerators and microwaves enhance convenience, and the friendly staff contribute to a welcoming atmosphere. While there are minor mentions of slightly dated design and isolated plumbing issues, overall, the rooms are highly regarded for cleanliness and comfort.
Cleanliness is a notable strength of the establishment, with both the hotel and rooms consistently described as well-maintained and clean. The inviting atmosphere is enhanced by an efficient staff and a clean, bright lobby. Despite occasional lapses, such as delayed housekeeping, cleanliness remains a strong point.
The staff are frequently praised for their exceptional service, characterized by friendliness, attentiveness, and a welcoming attitude. The front desk team, in particular, receives accolades for their helpfulness and pleasant demeanor. While there are rare mentions of less favorable interactions, the overall sentiment is of excellent service that greatly enhances the guest experience.
Finally, the comfort of the beds is consistently appreciated. Descriptions of comfortable, soft, and restful beds suggest a high-quality bedding experience that contributes positively to a stay here, further establishing the hotel as a reliable choice for visitors.
Hotel with Swimming Pool
This hotel offers an indoor pool and a hot tub. It is conveniently located near the University of Oregon.
Indoor Pool
Business Hotel
Holiday Inn Express Eugene-Springfield offers premium conference services and business-friendly amenities. It is centrally located to entertainment and social opportunities. The hotel is suitable for multiple industries.
Hotel with Indoor Pool
This Holiday Inn Express has a heated indoor pool and spa. There are also lounge chairs and tables with chairs. One side of the room has floor to ceiling windows looking out onto a patio.
Hotel for Honeymoon
Accessible Hotel
Hotel with Gym
Guest Reviews
Nestled in a prime spot, the Holiday Inn Express Hotel & Suites Eugene Downtown - University by IHG stands out for its exceptional location. Perfectly situated across the street from the University of Oregon stadium, it proves ideal for visitors who want to explore the campus or are visiting students. With the convenience of being just a short walk away from the University of Oregon and the vibrant dining options nearby, guests find it easy to enjoy the local attractions. The hotel's close proximity to the freeway makes navigating downtown Eugene a breeze, enhancing its appeal. In addition to its strategic location, the hotel maintains a standard of cleanliness with its well-appointed facilities, further elevating the guest experience. Whether guests are in town for university-related activities or exploring the charming city, this hotel’s location delivers both convenience and accessibility.
The Holiday Inn Express Hotel & Suites Eugene Downtown - University by IHG offers a remarkable breakfast experience that consistently impresses guests. The complimentary breakfast provides a wide variety of options, catering to diverse dietary needs, including gluten-free choices. Guests frequently highlight the abundance of food available, ensuring there's something for everyone. The quality of the breakfast is often praised, with many describing it as delicious and exceeding expectations, likening it to a full-service meal. The breakfast staff are noted for their friendliness and helpfulness, contributing to a positive start to the day. Despite a few isolated comments about the food temperature or wait times, the breakfast is largely regarded as a standout feature of the hotel, offering good value and surpassing typical offerings at similar establishments. Additionally, the hotel's overall cleanliness and proximity to the University of Oregon make it a favored choice for return visits.
At the Holiday Inn Express Hotel & Suites Eugene Downtown - University by IHG, guests are consistently impressed by the spacious, modern, and immaculately clean rooms. Many have noted the large room sizes and comfortable beds, perfect for a restful stay. The rooms are well-equipped, featuring amenities like refrigerators, microwaves, and essential utensils, enhancing convenience for visitors. The hotel is praised for its thoughtful layout, providing ample space for families and accommodating all guests comfortably. Additionally, the friendly staff and their excellent customer service have left a positive mark on visitors. Its favorable location near the University of Oregon adds to the convenience for those visiting the area. Although a few have mentioned some aspects such as slight datedness in style and a minor plumbing issue, the overall consensus is of a well-maintained and welcoming environment. With a highly appreciated breakfast and a general sense of cleanliness and comfort, it's a preferred choice for travelers seeking a reliable stay.
The Holiday Inn Express Hotel & Suites Eugene Downtown - University by IHG consistently receives positive feedback from guests regarding the comfort of their beds. Descriptions such as very comfortable, soft, and comfy repeatedly appear in the reviews, suggesting a restful night's sleep. Guests generally agree that the bedding quality contributes to a pleasant stay, enhancing the overall hotel experience. Although there is a single mention of the bed being uncomfortable for a particular reason, the overwhelming consensus highlights comfort as a defining feature of the accommodations.
The reviews for the Holiday Inn Express Hotel & Suites Eugene Downtown - University by IHG largely reflect a positive experience, especially regarding cleanliness. Guests frequently note that both the hotel and the rooms are very clean and well-maintained. The establishment is described as clean, bright, and well-appointed, with efficient and friendly staff contributing to the overall inviting atmosphere. The lobby is especially highlighted for its beauty and cleanliness. Spacious and clean rooms are a recurring theme, offering a comfortable stay with clean bathrooms and amenities like the pool and hot tub also receiving praise for their cleanliness. However, there are occasional lapses with room cleaning services, such as delayed housekeeping and isolated issues with bathroom cleanliness. Despite these minor setbacks, most guests seem satisfied with the hotel's cleanliness and maintain a generally positive impression.
Holiday Inn Express Hotel & Suites Eugene Downtown - University by IHG is consistently praised for its exceptional staff, who are frequently described as super friendly, accommodating, and welcoming. Guests often highlight the front desk team for their pleasant and helpful demeanor. Moreover, the staff is noted for being present and attentive, always ready to assist with any needs that arise. The hotel's service is complemented by great customer service from morning till night, with team members described as polite and kind. While there are some mentions of less favorable interactions, the overwhelming sentiment is of a friendly and well-staffed environment that greatly enhances the guest experience.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Yes, Holiday Inn Express Hotel & Suites Eugene Downtown - University by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Eugene Downtown - University by IHG.
No, Holiday Inn Express Hotel & Suites Eugene Downtown - University by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Eugene Downtown - University by IHG.
Yes, Holiday Inn Express Hotel & Suites Eugene Downtown - University by IHG has a gym.
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