Estérel Resort
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Summary of reviewsEstérel Resort, situated in a stunning natural setting with breathtaking views of a tranquil lake, offers an ideal getaway for relaxation and adventure. Just a short drive from Montreal and near the charming town of Saint Sauveur, it provides a picturesque escape surrounded by lush forests. Guests laud the beautiful lake views from rooms, balconies and outdoor facilities, adding to the serene atmosphere. The resort’s clean and spacious environment, combined with excellent amenities and access to nature, makes it a rejuvenating retreat.
The breakfast experience at Estérel Resort is highly praised for its quality and variety, including a standout Sunday brunch. The dining ambiance is enhanced by a dining room with large windows. While most guests find the breakfast to be a highlight, a few mentions of slow service and high costs do arise.
Dinner at the resort is generally appreciated for its quality and service with particular praise for establishments like Chais58 and Le Rok. However, high dining costs and occasional inconsistencies in quality and service have been noted. Despite these drawbacks, the attentive staff and memorable dining ambiance, especially the lake views, receive positive feedback.
Rooms at Estérel Resort are modern, spacious and well-equipped with amenities like fireplaces, kitchenettes and comfortable beds. The cleanliness and upkeep of the rooms are frequently praised, adding to the luxurious feel. While most rooms meet guests’ expectations, some inconsistencies in cleanliness and maintenance have been noted.
Guests have mixed feedback about the resort’s cleanliness. Many commend the spotless condition of areas like the outdoor baths, pools and spas. However, inconsistencies in housekeeping and public space cleanliness, such as spider webs in the restaurant and improperly cleaned pools, are noted by some visitors.
The staff at Estérel Resort is widely praised for their friendliness, attentiveness and professionalism, contributing to a welcoming atmosphere. While occasional lapses in service quality are mentioned, the positive interactions with staff significantly enhance the overall guest experience.
The Wi-Fi service at the resort receives mixed reviews with some describing it as poor, slow and unreliable, leading to frustration for guests needing a stable connection. Additionally, the check-in process has been noted as lengthy and sometimes problematic.
The spa offers a variety of experiences with many guests enjoying the clean facilities, thermal areas and quality treatments. Despite issues with maintenance and cleanliness in some areas, the overall ambiance of the spa is inviting and contributes significantly to relaxation. Access to the spa and accompanying facilities like saunas and thermal baths are appreciated, albeit requiring periodic updates.
The gym facilities at Estérel Resort are described as adequate and functional with basic equipment meeting most fitness needs. Some equipment is noted as broken, suggesting the gym could benefit from an upgrade.
The heated outdoor pools and thermal baths are generally appreciated, though concerns about cleanliness and overcrowding are noted. The pool and spa facilities are popular, contributing to the overall positive experience for many visitors.
For winter activities, Estérel Resort is ideally located near several ski resorts and offers a range of outdoor options, including skiing, snowshoeing and skating on the lake. These activities enhance the appeal of the resort as a winter retreat.
Overall, Estérel Resort receives high praise for its comfortable accommodations, particularly the quality of its beds, which are described as super cozy and perfect for a restful night’s sleep.
Categories
The breakfast experience at Estérel Resort is highly praised for its quality and variety, including a standout Sunday brunch. The dining ambiance is enhanced by a dining room with large windows. While most guests find the breakfast to be a highlight, a few mentions of slow service and high costs do arise.
Dinner at the resort is generally appreciated for its quality and service with particular praise for establishments like Chais58 and Le Rok. However, high dining costs and occasional inconsistencies in quality and service have been noted. Despite these drawbacks, the attentive staff and memorable dining ambiance, especially the lake views, receive positive feedback.
Rooms at Estérel Resort are modern, spacious and well-equipped with amenities like fireplaces, kitchenettes and comfortable beds. The cleanliness and upkeep of the rooms are frequently praised, adding to the luxurious feel. While most rooms meet guests’ expectations, some inconsistencies in cleanliness and maintenance have been noted.
Guests have mixed feedback about the resort’s cleanliness. Many commend the spotless condition of areas like the outdoor baths, pools and spas. However, inconsistencies in housekeeping and public space cleanliness, such as spider webs in the restaurant and improperly cleaned pools, are noted by some visitors.
The staff at Estérel Resort is widely praised for their friendliness, attentiveness and professionalism, contributing to a welcoming atmosphere. While occasional lapses in service quality are mentioned, the positive interactions with staff significantly enhance the overall guest experience.
The Wi-Fi service at the resort receives mixed reviews with some describing it as poor, slow and unreliable, leading to frustration for guests needing a stable connection. Additionally, the check-in process has been noted as lengthy and sometimes problematic.
The spa offers a variety of experiences with many guests enjoying the clean facilities, thermal areas and quality treatments. Despite issues with maintenance and cleanliness in some areas, the overall ambiance of the spa is inviting and contributes significantly to relaxation. Access to the spa and accompanying facilities like saunas and thermal baths are appreciated, albeit requiring periodic updates.
The gym facilities at Estérel Resort are described as adequate and functional with basic equipment meeting most fitness needs. Some equipment is noted as broken, suggesting the gym could benefit from an upgrade.
The heated outdoor pools and thermal baths are generally appreciated, though concerns about cleanliness and overcrowding are noted. The pool and spa facilities are popular, contributing to the overall positive experience for many visitors.
For winter activities, Estérel Resort is ideally located near several ski resorts and offers a range of outdoor options, including skiing, snowshoeing and skating on the lake. These activities enhance the appeal of the resort as a winter retreat.
Overall, Estérel Resort receives high praise for its comfortable accommodations, particularly the quality of its beds, which are described as super cozy and perfect for a restful night’s sleep.
Romantic Hotel
Located in the Laurentians, Estérel Resort provides a beautiful lakeside setting and various activities. Its scenic location and recreational options make it suitable for a romantic getaway.
Hotel with Swimming Pool
This hotel is known to have pool facilities, making it a strong contender for a top position. It is a full-service resort with a focus on providing a comprehensive experience.
Heated Pool Outdoor Pool
4-Star Hotel
Estérel Resort is known for its comprehensive amenities and services. As a full-service hotel, it likely offers a range of facilities suitable for a comfortable and high-quality stay.
Hotel with Outdoor Pool
Estérel Resort's Lido Thermal includes two outdoor heated pools accessible year-round as part of its Nordic Spa experience. The spa also features several hot tubs, polar baths, saunas, and a steam room, offering a four-season thermal experience by Lake Dupuis.
Luxury Hotel
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
About Estérel Resort
License: 261030
Guest Reviews
Location
Guests consistently laud the stunning lake views from their rooms, balconies and even the outdoor facilities, enhancing their experience with serene and peaceful vistas. The lakefront location provides ample opportunities to engage in various activities directly on the water, complemented by access to a private beach and invigorating spa facilities overlooking the lake.
The modern and beautifully maintained rooms add to the overall appeal with many accommodations offering direct views of the magnificent lake. Whether it’s for a quick two-day stay or an extended retreat, the resort’s clean and spacious environment, coupled with its excellent amenities and proximity to nature, makes it a rejuvenating escape.
Outdoor enthusiasts can enjoy a variety of recreational activities on-site, including nature walks and snowshoeing in the winter with easy access to the surrounding trails and snowmobile paths. The proximity to local attractions and the peaceful setting provide guests with a perfect balance of relaxation and adventure.
Overall, Estérel Resort is celebrated for its prime geographical location, superior services and the incredible beauty of its surroundings, making it a highly recommended destination for recharging and enjoying the tranquil beauty of the Laurentians.
Breakfast
While most feedback is overwhelmingly positive, appreciating the hearty and delicious meals, not all experiences were flawless. A few guests felt that the breakfast service was slow or that the staff were not very friendly. Additionally, some mentioned that the breakfast can be costly and certain specific requests were not met to their satisfaction. Despite these occasional drawbacks, the majority of guests agree that the breakfast at Estérel Resort is a highlight of their stay, often exceeding their expectations.
Dinner
However, a recurring issue is the high cost associated with dining at the resort. Many guests find the prices at the resort's restaurants to be excessive, not always reflecting the quality or value expected. For example, dinner at Le Rok, though praised for its unique dining concept, is seen as disproportionately expensive. Similarly, meals at Chais58 have received mixed reviews with some guests delighted by the taste and service, while others express disappointment over both the flavor and the high pricing.
Despite the occasional slow service and logistical challenges with restaurant reservations, numerous positive experiences highlight the attentive staff and the memorable dining ambiance, particularly the lake views. The pool bar also garners praise for its food, even though it's deemed pricey.
In summary, while Estérel Resort offers a range of enjoyable dining options with generally good food and excellent service, the high costs and sometimes inconsistent quality can detract from the overall dining experience. Guests are advised to be prepared for the expense and to make reservations in advance to ensure a seamless culinary experience.
Rooms
Cleanliness and upkeep are frequently praised with many describing the rooms as immaculate, beautifully clean and well-appointed. The views, particularly those overlooking Lake Dupuis, are a favorite feature, adding to the rooms' appeal and contributing to a relaxing atmosphere. The integration of modern amenities such as Nespresso machines and well-designed bathrooms with large bathtubs is also appreciated.
However, there are a few dissenting opinions regarding cleanliness and maintenance with some guests noting that their rooms were dirty or not properly prepared. Additionally, while many rooms were commended for being exactly as pictured, a few guests felt they did not match the website’s portrayal.
Overall, the feedback suggests that Estérel Resort offers a high level of comfort and luxury with its room offerings, though consistency in upkeep and cleanliness could be improved.
Beds
However, not all feedback is glowing. A number of guests found the beds, including sofa beds, to be less comfortable. Some described the beds as too firm or even as hard as a rock, which may not suit everyone’s taste. The pillows also received mixed reviews with some finding them too big and soft. Issues such as uncomfortable sofa beds, back pain from the mattresses and minor cleanliness concerns like the presence of hair were noted.
Overall, while the resort excels in offering comfortable and well-renovated rooms with stunning views and added amenities like fireplaces, the individual comfort of the beds can vary. Thus, while many guests have a delightful and restful stay, others might find the bedding arrangements less satisfactory.
Cleanliness
However, some reviews indicate areas of concern, such as inconsistencies in housekeeping services and the cleanliness of certain public spaces. Issues like spider webs in the restaurant, stained carpets in hallways and improperly cleaned pools have been mentioned by some visitors. Moreover, instances of trash not being regularly collected and the cleanliness of outdoor spaces being compromised by wildlife have also been noted.
Overall, while many travelers appreciate the resort's beautiful and clean environment, there are certain aspects of cleanliness and maintenance that could benefit from more attention to meet all guests' expectations fully.
Staff
However, a few reviews noted some inconsistencies in staff behavior, mentioning instances of rudeness and passive-aggressiveness. Additionally, some guests faced issues such as slow service in the restaurants and occasional poor customer service. Despite these setbacks, the positive interactions seem to dominate with many guests emphasizing the exemplary conduct and friendliness of the personnel, making the hotel experience more enjoyable.
In summary, while there are occasional lapses in service quality, the staff at Estérel Resort is widely praised for their hospitality, attentiveness and professionalism, significantly enhancing the overall guest experience.
Wi-Fi
Spa
The outdoor baths and pools at the spa provided guests with a peaceful setting and were enjoyed by many, although they were also noted to require some maintenance and renovations. The facilities themselves were described as great and well-stocked, but some visitors pointed out issues such as missing tiles and a lack of cleanliness in certain areas. Additionally, the need for more towels was mentioned.
Despite a few concerns about the maintenance, the overall ambiance of the spa was inviting and contributed significantly to the guests’ relaxation. The surrounding environment, complete with quiet areas and beautiful natural scenery, enhanced the overall spa experience. For those looking to indulge in varied amenities, the Estérel Resort's spa and accompanying facilities, such as saunas and thermal baths, are commendable features, albeit requiring periodic updates to meet the highest standards of guest satisfaction.
Gym
Pool
However, several issues were noted regarding cleanliness with some pools being described as dirty, cloudy or outdated. The outdoor pool, in particular, was said to be cold and in need of repair. Guests mentioned that the pool area can become crowded and noisy, especially given the limited space and the number of pools available for the size of the hotel. There were also complaints about the availability of chairs and loungers, making it difficult to find a place to relax by the pool.
Additionally, guests found the food and beverage options by the pool overpriced with limited choices available. The pool bar sometimes closed earlier than expected, leaving guests without service in the late afternoon. Despite these concerns, the overall experience of the pools and hot tubs, particularly in terms of the outdoor spa and heated options, was positive for many visitors.
Ski
4 Star
Guests appreciate the amenities typical of a four-star hotel, enhancing the experience with features like a well-maintained spa. The service at Estérel Resort aligns with the professionalism anticipated from such establishments.
However, certain aspects may require attention. For instance, there is an additional fee for room cleaning and towel changes, which some guests found disappointing. The overall experience, while very good for many, had moments that didn't match the expectations of a four-star rating. Despite these occasional shortfalls, the resort maintains its reputation as a great place to stay within its class.
Business
The hotel’s central location adds to its convenience for those traveling for work. Available valet service simplifies arrivals and departures, while strong wifi service meets the needs of business guests. Additionally, the resort offers excellent business meeting rooms and conference facilities that are well-suited for professional gatherings.
However, some feedback indicates a need for more power outlets to accommodate laptops and other business equipment, suggesting room for improvement in catering to business travelers’ technical needs. Despite this minor drawback, Estérel Resort is considered a good choice for business travel, providing a comfortable and service-oriented environment.
Accessible
Heated Pool
Outdoor Pool
However, some guests have noted that a pool option was closed during their stay and the heated pools were not as warm as expected. The outdoor pool sometimes being too cold and the general noisiness of the pool area, especially with many kids after 9pm, were other points of concern. Despite these minor inconveniences, the availability of pools and the combination of the pool area with spa services have been positively highlighted, making the place exceptional overall.
Honeymoon
Luxury
Estérel Resort boasts an excellent range of facilities that elevate the luxurious experience, including a top-tier spa, gym, golf course and numerous luxury activities. The culinary offerings are also noteworthy with delicious food served alongside mesmerizing views of the lake. Although there are occasional discrepancies in the level of luxury experienced by some guests, the general consensus celebrates Estérel Resort as a superb location for an opulent escape.
Yes, Estérel Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Estérel Resort.
No, Estérel Resort doesn't allow dogs.
No, parking facilities aren't available at Estérel Resort.
Yes, Estérel Resort has a gym.
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