Maristel Hotel & Spa - Adults Only
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Summary of reviewsMaristel Hotel & Spa - Adults Only, nestled in the tranquil heart of the Tramuntana Mountains in Mallorca, offers a serene retreat with stunning sea and mountain views. The charming village of Estellencs contributes to its peaceful setting, ideal for nature enthusiasts and hikers with its close proximity to the GR221 trail and several other hiking paths. Despite its somewhat remote location, the hotel maintains good accessibility to Palma via a convenient bus link.
Guests frequently praise the hotel's breakfast experience, highlighting a varied and high-quality buffet that caters to various dietary needs, served on a lovely terrace with sea views. The breakfast, known for its delicious bread and freshly squeezed orange juice, is a delightful and abundant start to the day. Dinner also garners positive reviews for its superb quality, although some note that the menu can be limited and a bit repetitive over longer stays.
Rooms are described as spacious and clean with many offering beautiful sea views. Although some decor updates and renovations may be needed, the overall comfort, functionality and cleanliness contribute to a pleasant stay. The staff at the hotel are frequently commended for their friendliness, efficiency and professionalism, significantly enhancing the guest experience.
The spa is generally well-received for being a relaxing and well-maintained space, despite some minor issues with specific facilities and cleanliness. The pool area, featuring both indoor and outdoor options, is another highlight, appreciated for its beautiful views, cleanliness and ample sun loungers. The comfortable beds further add to the overall positive lodging experience, ensuring restful sleep for guests.
However, some areas suggest room for improvement, particularly in maintaining the four-star standard. Issues such as room cleanliness and limited parking facilities are noted and some guests feel that the hotel does not fully meet four-star expectations.
Despite these points, Maristel Hotel & Spa - Adults Only is largely seen as a superb choice for those seeking a peaceful and scenic retreat with excellent dining, friendly service and comfortable accommodations.
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Guests frequently praise the hotel's breakfast experience, highlighting a varied and high-quality buffet that caters to various dietary needs, served on a lovely terrace with sea views. The breakfast, known for its delicious bread and freshly squeezed orange juice, is a delightful and abundant start to the day. Dinner also garners positive reviews for its superb quality, although some note that the menu can be limited and a bit repetitive over longer stays.
Rooms are described as spacious and clean with many offering beautiful sea views. Although some decor updates and renovations may be needed, the overall comfort, functionality and cleanliness contribute to a pleasant stay. The staff at the hotel are frequently commended for their friendliness, efficiency and professionalism, significantly enhancing the guest experience.
The spa is generally well-received for being a relaxing and well-maintained space, despite some minor issues with specific facilities and cleanliness. The pool area, featuring both indoor and outdoor options, is another highlight, appreciated for its beautiful views, cleanliness and ample sun loungers. The comfortable beds further add to the overall positive lodging experience, ensuring restful sleep for guests.
However, some areas suggest room for improvement, particularly in maintaining the four-star standard. Issues such as room cleanliness and limited parking facilities are noted and some guests feel that the hotel does not fully meet four-star expectations.
Despite these points, Maristel Hotel & Spa - Adults Only is largely seen as a superb choice for those seeking a peaceful and scenic retreat with excellent dining, friendly service and comfortable accommodations.
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Accessible Hotel
To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms? Yes, to certain rooms
Please specify: we have four rooms that are not accesible ,All the others rooms are accessible at road level or with a lift
Please specify: we have four rooms that are not accesible ,All the others rooms are accessible at road level or with a lift
Are there any facilities that guests who use a wheelchair cannot reach? Yes
Please specify: The outside pool.
Show more...Please specify: The outside pool.
Hotel for Adults Only
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
About Maristel Hotel & Spa - Adults Only
License: H/502
Guest Reviews
Location
Guests frequently highlight the stunning vistas from rooms and the pool, the peaceful and quiet atmosphere and the picturesque setting. The location provides a perfect retreat for relaxation, surrounded by beautiful nature, charming village charm and a convenient central position within Estellencs. The hotel's scenic spot also offers fantastic views of the bay and hillside, making it a dream destination for those looking to unwind in a tranquil environment with excellent hiking opportunities.
Breakfast
Service at the breakfast is noted to be friendly and attentive, adding to the overall pleasant dining experience. Guests also appreciate the ample and plentiful food available, ensuring that everyone finds something to their taste. Though a few reviewers mention that certain aspects like vegan options could be improved and that the breakfast could have more variety, the consensus is that the breakfast at Maristel Hotel & Spa is superb, rich and leaves little to be desired. Overall, the breakfast here is a highlight of the stay, making mornings at the hotel a delightful start to the day.
Dinner
The food at the bistro is recognized for its excellent quality and those on half board have enjoyed the buffet dinners, often highlighting the spectacular desserts. With options catering to various dietary needs, including Coeliacs and vegans, the hotel restaurant ensures that most guests are well accommodated.
Despite the many positives, there are a few areas for improvement noted by some guests. The dinner menu is mentioned as limited and somewhat repetitive, which could be a letdown for those with specific dietary restrictions or those staying for an extended period. Additionally, some guests feel the dinner experience is overpriced compared to the quality and there are mentions of occasional cold dishes at the buffet. The restaurant's ambience, however, is often noted as pleasant with many diners enjoying meals on the terrace with beautiful sunset views.
Overall, while there are some areas that could benefit from tweaks and improvements, the dining experience at Maristel Hotel & Spa - Adults Only generally garners positive feedback for its delicious and high-quality offerings, making it a noteworthy part of a stay at this adults-only retreat.
Rooms
While the hotel's rooms are overall well-maintained, they do exhibit some signs of aging. Multiple reviews mention that certain rooms appear outdated with worn-out furniture and finishes needing renovation. A few guests were disappointed by discrepancies between the pictures and the actual room condition. Noise issues were also noted due to thin walls and hallway activity.
Despite these minor drawbacks, the rooms are well-regarded for their functional setup and cleanliness. Rooms are regularly tidied up to a high standard, contributing to a comfortable stay. The mix of modern and older elements in the rooms adds a unique character to the hotel. Overall, Maristel Hotel & Spa offers a tidy, spacious and comfortable lodging experience with captivating views and a pleasant atmosphere.
Beds
While the overwhelming majority of reviews were positive, a few guests mentioned some issues such as beds not being separated as requested or consisting of two single beds pushed together. There were isolated remarks about mattresses sagging or the bed being worn out. Additionally, some found bedding and pillows less than ideal, noting pillows were sometimes too soft and low and a few guests found the bed linens not clean on occasion. Despite these minor setbacks, the general sentiment reflects an excellent sleeping experience with many guests reporting the best sleep they’ve had in a long time. The hotel’s attention to maintaining clean and comfortable bedding and the daily changing of bedclothes were highlighted as standout features contributing to the overall positive experience.
Cleanliness
However, some guests point out areas for improvement. Issues such as the cleanliness of the indoor pool edges, the need for bathroom updates and occasional lapses in room cleaning are noted. There are mentions of specific clean-related drawbacks like dust on sunbeds, neglected sand after multiple days and inconsistent cleaning standards that detract from the hotel's overall image.
While the pool area and spa are generally perceived as clean, certain areas, including some rooms and the pool, have been described as dirty or in need of better maintenance. Despite these negative comments, the positive feedback on cleanliness, friendly staff and well-maintained facilities suggests an overall clean environment with room for improvement in specific areas.
Staff
Many reviews commend the staff for being extraordinarily friendly, always ready to assist with any inquiries or offer advice. This attentive service extends to all areas of the hotel, including the bar and restaurant, where the staff's efforts contribute significantly to a positive dining experience. The service at breakfast and the quality of assistance from the waiters have been positively acknowledged despite some isolated concerns about attentiveness and service speed.
Personal attention and the professional demeanor of the staff are standout features that many guests appreciate. The staff's ability to maintain a high level of service consistently enhances the overall guest experience, making them feel welcome and valued.
In summary, the team at Maristel Hotel & Spa is a major highlight, recognized for their friendliness, helpfulness and exceptional service, making the stay at the hotel truly enjoyable.
Spa
However, there are a few consistent criticisms. Some visitors noted certain spa facilities were not working properly with specific mentions of spa pool jets and sauna issues. There were also comments regarding the spa needing some renovation and occasional cleanliness concerns. Despite this, the majority of feedback points to the spa being a great place to relax after a long journey, offering enough options and a generally nice ambiance. The inclusion of the spa in the hotel's price was appreciated by guests, although there were some who felt the spa did not meet their expectations fully.
Overall, while there are areas that could benefit from improvement, the spa at Maristel Hotel & Spa - Adults Only is largely seen as a wonderful, relaxing space that enhances the overall stay at the hotel.
Pool
The outdoor pool, available at no extra charge, offers a picturesque view of the mountains and sea, adding to its charm. Guests also valued the heated pool, praising its warmth and the perfect setting for relaxation. The pool area is complemented by nice poolside amenities, including a poolside bar and dining terrace, which contributed to an enjoyable experience.
Despite minor critiques about the need for some maintenance and cleaning in areas, the overall sentiment remains overwhelmingly positive. The combination of a quiet, delightful pool environment with beautiful views and well-kept facilities has made the pool at Maristel Hotel & Spa a highlight for many of its visitors.
4 Star
Despite the hotel being marketed as a four-star accommodation, many guests feel the price-performance ratio falls short. While the staff's attempts to provide good service are noted, the overall expectation of a four-star experience is not met, leading many to categorize their stay as a three-star experience at best. The consensus is clear: although the potential is there, significant enhancements are necessary for the Maristel Hotel & Spa to truly live up to its four-star rating.
Accessible
Heated Pool
Outdoor Pool
Indoor Pool
Luxury
Although the hotel provides a simple yet luxurious experience and generally maintains a clean and comfortable environment, it does have its downsides. Some guests have found it far from the ideal luxury and felt that the hotel is somewhat outdated. Additionally, there are remarks suggesting that the hotel does not always meet the 4-star standard it claims, especially when considering its high prices. Despite these criticisms, Maristel Hotel & Spa manages to deliver an appealing combination of rustic luxury to many of its visitors.
Romantic
Yes, Maristel Hotel & Spa - Adults Only has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Maristel Hotel & Spa - Adults Only.
No, Maristel Hotel & Spa - Adults Only doesn't allow dogs.
No, parking facilities aren't available at Maristel Hotel & Spa - Adults Only.
No, Maristel Hotel & Spa - Adults Only doesn't have a gym.
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