Info
Summary of reviewsThe LAM Hotel Estarreja is highly praised for its tranquil and serene environment, making it an ideal retreat for those seeking relaxation away from the bustle of daily life. Set on a quiet hilltop within a peaceful urbanization, the hotel's location is favorable for both business and leisure travelers. It offers convenient access to local events and towns such as Aveiro, Águeda and Ovar, making it a strategic base for regional exploration, though having a vehicle might be necessary for certain trips. Scenic views from some rooms add to the guests' overall enjoyment.
The breakfast at the hotel has garnered mixed reviews, ranging from excellent with a variety of tasty offerings to criticisms about limited options and poor quality. The attentive staff during breakfast service is a noted highlight, even though the breakfast experience could benefit from increased variety and improved service consistency to fully meet the standards expected of a four-star hotel.
Dinner experiences are similarly varied. Some guests appreciate the unexpected excellence of the food and the romantic ambiance with affordable prices, while others find the offerings lacking in variety and quality, falling short of a four-star dining expectation. Cold, tasteless dishes and a buffet that resembles a low-quality canteen have been points of contention.
Guestrooms receive high praise for their spaciousness, cleanliness and comfort. Modern amenities, comfortable beds and the spacious family rooms create a positive stay experience despite occasional minor issues. The cleanliness of the rooms and indoor facilities is well-regarded, though improvements are needed in the maintenance of the hotel's exterior and common areas.
The hotel's staff is often commended for their friendliness and attentiveness, contributing significantly to the positive guest experience, despite occasional isolated incidents of unfriendliness and issues with organization and communication.
The Wi-Fi service is generally reliable in public areas, though some guests wish it extended to the rooms. The spa facilities offer enjoyable treatments and amenities such as a sauna and Turkish bath, but there are recurring issues with maintenance and accessibility. The gym, though equipped and appreciated, could benefit from updates to its equipment.
Pool facilities offer both indoor and outdoor options, enhancing the hotel's appeal. However, maintenance and cleanliness need attention to fully leverage the pools' potential with several guests reporting issues with dirty water and closed facilities.
The hotel stands out as a family-friendly destination with spacious rooms, child-friendly amenities and activities such as a children's pool and mini golf. Despite minor drawbacks, it is highly regarded for its family-focused atmosphere and service.
Guests frequently comment positively on the comfort of the beds, describing them as very comfortable with high-quality mattresses and pillows, contributing to restful sleep.
Overall, while the LAM Hotel Estarreja offers a variety of appealing features and amenities, certain areas require improvement to sustain the four-star standard. The hotel's serene location, comfortable rooms and friendly staff remain standout points for guests seeking a peaceful and family-friendly stay.
Show moreRead review summaries for all categories
Categories
