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Summary of reviewsTravelodge by Wyndham Essington / Philadelphia Airport benefits from a favorable location near the Philadelphia Airport and Highway 95, which offers easy access to both the airport and city transportation, making it convenient for travelers. The location is further appreciated for its proximity to various dining and shopping options, thereby enhancing its practicality and appeal for budget-conscious travelers.
However, guest experiences regarding room conditions are quite mixed. While some guests highlighted the presence of large TVs and instances of clean rooms, many others were dissatisfied with the overall cleanliness and maintenance. Common complaints include mildew, cigarette odors, unclean bedding and significant maintenance issues such as broken doors, peeling paint and malfunctioning appliances. The presence of pests like roaches and bedbugs was also frequently mentioned, pointing to an overall neglect in hygiene and upkeep.
Cleanliness is another major concern with many reports of stained and dirty bed sheets, floors and bathrooms. Unpleasant odors and pest infestations have also been noted, adding to the negative reviews about the state of rooms and facilities. The hotel has received considerable negative feedback about the lack of clean towels, inconsistent housekeeping and broken amenities, signaling a need for significant improvement in cleaning and maintenance standards.
The staff at the hotel have received mixed reviews. On a positive note, some guests found the staff friendly, kind and accommodating, particularly appreciating the helpfulness of individuals like Nicole and the night manager. Unfortunately, there are also reports of unprofessional behavior and poor service from some staff members, including instances of rudeness and non-responsiveness, which have marred some guests' experiences.
The free Wi-Fi is a notable amenity with positive feedback on its high-speed connectivity, though some guests experienced difficulties accessing the network and reported weak signals in certain areas. This inconsistency suggests that while the high-speed network is appreciated, improvements are needed to ensure reliable connectivity.
When it comes to beds, guests have had varied experiences. Some found the beds comfortable and clean, while many others reported issues such as hard mattresses, thin or stained bedding and in some cases, bedbugs and cigarette burns. These issues reflect inconsistent standards in bedding comfort and cleanliness.
On a positive note, the hotel is praised for its accessibility features, which are particularly beneficial for travelers with mobility issues. Easy access to rooms and restrooms, along with the availability of first-floor rooms, makes it a suitable choice for those needing such amenities.
In summary, while Travelodge by Wyndham Essington / Philadelphia Airport offers a convenient location and accessibility features that appeal to travelers, significant improvements in room maintenance, cleanliness, staff training and Wi-Fi reliability are necessary to enhance the overall guest experience. Show more
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Hotel with Free Wi-Fi
Accessible Hotel
Room Types
Deluxe Double Room with Two Double Beds - Mobility Access/Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room features air conditioning, a private entrance, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, a wardrobe and heating. The unit has 2 beds.
King Room - Non-SmokingThe double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.
King Room - Mobility Access/Non-SmokingThe double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a hairdryer. This double room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
4.7
Rated
Location
Strategically positioned near the Philadelphia Airport and right off Highway 95, 'Travelodge by Wyndham Essington / Philadelphia Airport' boasts a favorable location, offering easy access to both airport facilities and public transportation, which simplifies travel to and from the city. Guests find convenience in its proximity to major highways, making it an accessible stop for travelers. The surrounding area provides a variety of dining and shopping options, adding to the practicality of staying here. Many appreciate the quiet and pleasant neighborhood, noting that the hotel serves its purpose well for those needing to be close to the airport. In terms of value, the location combined with reasonable rates makes it a reliable choice for budget-conscious travelers. While there are some mixed sentiments about the immediate vicinity, the majority highlight the location's overall benefit for ease of access and convenience.
Rooms
Travelodge by Wyndham Essington / Philadelphia Airport has received mixed reviews from guests regarding the condition of its rooms. A recurring positive note is the presence of large TVs that guests appreciate. Some have also mentioned encounters with clean rooms, although they often paired this with strong smells of cleaning products.
However, the majority of feedback highlights significant issues. Many guests found their rooms dirty with specific mentions of mildew, cigarette smoke and unclean odors. Issues with maintenance were common, including broken doors, faulty or missing fixtures, peeling paint and damaged furniture. In terms of hygiene, there were numerous complaints about stained bedding, burn marks and pest infestations, including roaches and bedbugs. Problems with basic amenities were frequent, such as the lack of microwaves, towels and blankets. Guests reported malfunctioning appliances, including TVs, fridges and air conditioners, contributing to an overall sense of neglect.
The overall sentiment suggests that while there are occasional bright spots, significant improvements in cleanliness, maintenance and customer service are needed to meet guest expectations reliably.
Beds
Travelodge by Wyndham Essington / Philadelphia Airport offers a mixed experience when it comes to the comfort and cleanliness of their beds. Reviews reveal that there are both positive and negative experiences. Guests have mentioned that some beds are comfortable, cozy and even feature big comfortable sizes. A select few have noted cleanliness in their bed area with mentions of clean beds. However, there are significant concerns as well. Many guests pointed out issues such as hard and uncomfortable mattresses, thin bedding and stains on both sheets and mattresses. Instances of bed bugs and cigarette burns on bed linens have also been reported, raising hygiene concerns. Additionally, some rooms lack adequate pillows and blankets and there are reports of beds being either too high or damaged. Overall, the experiences with the beds at this hotel seem to be inconsistent, fluctuating between comfort and serious issues that need addressing.
Cleanliness
The cleanliness of the Travelodge by Wyndham Essington/Philadelphia Airport does not meet expectations according to guest reviews. Many guests have reported issues with stained and dirty bed sheets, floors and bathrooms. Unpleasant odors of mildew, cigarette smoke and drugs have been noted. There are frequent mentions of roaches, ants and other pests present in the rooms. Reports indicate that rooms often have trash left behind, dust accumulation and overall unmaintained and damaged facilities. Various structural issues such as broken door locks, damaged tiles and malfunctioning TVs were also highlighted. Additionally, some guests experienced difficulties with room temperature control, lack of clean towels and inconsistent housekeeping services. The hotel has significant room for improvement in both cleanliness and maintenance to ensure a more pleasant stay for its guests.
Staff
Travelodge by Wyndham Essington / Philadelphia Airport has received mixed reviews regarding its staff. On the positive side, many guests found the staff to be friendly, kind and accommodating. Specific mentions highlighted the professionalism and helpfulness of the front desk, housekeeping and maintenance teams. Guests appreciated the efforts of staff members like Nicole and the night manager who went out of their way to be understanding and offer assistance with room-related issues.
However, there were several reports of unprofessionalism and poor customer service. Instances of rudeness, disrespect and lack of training among some staff members have also been noted. Some guests experienced issues such as uninviting night staff, non-responsive management and unavailability of basic services like changing sheets or towels. Unfortunately, these negative experiences have overshadowed some of the good impressions left by more courteous and proactive staff members.
While the hotel benefits from a good location and pleasant facilities, potential visitors should be aware of the variable quality of service based on these reviews.
Wi-Fi
Travelodge by Wyndham Essington / Philadelphia Airport offers free Wi-Fi which is frequently highlighted by guests. Many guests stated that the Wi-Fi operates at a high-speed network, often referring to it as the highest and best proxy available. However, the hotel's Wi-Fi experience appears inconsistent with some reviewers mentioning difficulty in accessing the network and reporting weak signals at times.
While positive comments praise the high-speed connectivity as the best and highest proxy, negative feedback draws attention to issues such as the Wi-Fi not working properly at times, difficulty with network routers and a weak signal in some areas. Despite these issues, the effort to provide internet connectivity is apparent and the high-speed network access is appreciated by many.
In summary, the Wi-Fi at Travelodge by Wyndham Essington / Philadelphia Airport receives a mix of praise for its high-speed capabilities and criticism for intermittent signal weaknesses.
Accessible
Travelodge by Wyndham Essington / Philadelphia Airport receives positive remarks for its accessibility features. Guests appreciate the easy access to rooms and restrooms, which cater well to those with mobility issues, including users of mobility scooters. The location is convenient, providing straightforward access to nearby shops and dining options. Moreover, the availability of first-floor rooms enhances the ease of access as guests do not have to navigate the building upon arrival. However, there was a minor issue with a towel rack in one of the rooms. Overall, the hotel is praised for its accessible amenities, making it a suitable choice for travelers with disabilities.
No, Travelodge by Wyndham Essington / Philadelphia Airport doesn't have any pool.
No, a spa isn't available at Travelodge by Wyndham Essington / Philadelphia Airport.
No, Travelodge by Wyndham Essington / Philadelphia Airport doesn't allow dogs.
No, parking facilities aren't available at Travelodge by Wyndham Essington / Philadelphia Airport.
No, Travelodge by Wyndham Essington / Philadelphia Airport doesn't have a gym.