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Summary of reviewsGarner Hotel Essen - Handelshof by IHG enjoys a prime location in the heart of Essen, right across from the main train station, making it an excellent choice for both leisure and business travelers. The hotel's central positioning provides easy access to Essen's key attractions, shops and public transport, all within walking distance, yet manages to maintain a tranquil and peaceful atmosphere. The friendly and helpful staff further enhance the positive experience of guests.
The breakfast offerings at Garner Hotel Essen - Handelshof by IHG receive high praise for their variety and quality. Guests frequently describe the breakfast buffet as extensive and rich with a broad selection of sweet and savory items. The setting is pleasant and the breakfast staff are mentioned as friendly and helpful. Despite some crowding and slow replenishment issues, the overall sentiment is overwhelmingly positive, making breakfast a standout feature of the stay.
Dining at the hotel's Jimmy's Bar is also well-received, offering a cozy atmosphere and a variety of options like tarte flambée and pizza, available even late into the night. The bartenders receive commendations for their friendliness, contributing to a pleasant dining experience, although the dinner options are somewhat limited.
Rooms at Garner Hotel Essen - Handelshof by IHG are spacious, clean and well-maintained, offering a combination of modernity and comfort. Guests appreciate the high ceilings, large windows and tasteful interiors. The rooms are soundproof, ensuring a quiet night's sleep despite the central location. The comfortable beds, efficient air conditioning and well-equipped bathrooms add to the overall comfort. Any minor issues with temperature control are promptly addressed by the attentive staff.
Cleanliness is another hallmark of the hotel with guests repeatedly noting the high standards of hygiene maintained throughout. The rooms and common areas are consistently clean and well-kept, enhancing the overall guest experience.
The staff at Garner Hotel Essen - Handelshof by IHG are frequently highlighted for their friendliness and professionalism. Both the reception and restaurant teams are commended for their efficiency and courteous service, making guests feel welcomed and well-cared for throughout their stay.
While the free WiFi provided at the hotel receives mixed reviews, many guests found it to be reliable and strong, suitable for general use. However, there were instances where the connection was weak or nonexistent in certain areas.
For families, the hotel offers suitable accommodations, including spacious family rooms and helpful amenities like minifridges and luggage storage. Although the hotel doesn't specifically mention kid-friendly activities, its proximity to public transport makes it convenient for family outings.
The hotel's central location also makes it a good base for exploring Essen's nightlife, although noise from the surrounding area, particularly on weekends, can be a concern for some guests. Jimmy's Bar provides a quieter alternative for evening relaxation.
Overall, Garner Hotel Essen - Handelshof by IHG offers a comfortable and convenient stay with excellent service, despite some minor areas for improvement. The hotel delivers spacious, clean and well-appointed rooms, a high-quality breakfast and friendly, attentive staff, making it a reliable choice for travelers visiting Essen. Show more
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Categories
Hotel for Honeymoon
A centrally located hotel that has been reported to feature spa facilities, offering couples an opportunity for relaxation without needing to travel far from the city center.
Dog Friendly Hotel
This hotel offers spacious rooms. It is located near Philharmonie Essen. The hotel provides comfortable accommodations for guests with pets.
Historic Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
4-Star Hotel
Room Types
Standard Queen RoomThe double room includes a private bathroom equipped with a shower. This double room provides a TV. The unit offers 1 bed.
Single RoomThe double room includes a private bathroom fitted with a shower. This double room features a TV. The unit has 1 bed.
Premium Queen RoomThe double room includes a private bathroom fitted with a shower. This double room features a TV. The unit has 1 bed.
Premium Twin RoomThe twin room includes a private bathroom fitted with a shower. This twin room offers a TV. The unit has 2 beds.
Standard RoomThe double room includes a private bathroom fitted with a shower. This double room features a TV.
Standard Room with Two Single BedsThe twin room includes a private bathroom equipped with a shower. This twin room offers a TV. The unit offers 2 beds.
Premium Triple RoomThe triple room includes a private bathroom fitted with a shower. This triple room features a TV. The unit has 3 beds.
Queen SuiteThe suite includes a private bathroom fitted with a shower. This suite offers a TV. The unit has 1 bed.
Premium Family Twin Room with Sofa BedThe family room includes a private bathroom equipped with a shower. This family room provides a TV. The unit offers 3 beds.
Standard Room with Two Single Beds - AccessibleThe twin room includes a private bathroom fitted with a shower. This twin room features a TV. The unit has 2 beds.
Premium RoomThe double room includes a private bathroom fitted with a shower. This double room offers a TV.
Guest Reviews
8.2
Very Good
Location
Garner Hotel Essen - Handelshof by IHG boasts an enviable location in the heart of Essen, making it an ideal choice for both leisure and business travelers. Situated directly across from the main train station, the hotel offers unparalleled convenience for those arriving by train. Guests repeatedly highlight the perfect, central positioning of the establishment, which places Essen’s key attractions, shops and public transport facilities within easy walking distance.
The central location is noted for its proximity to the bustling city center, cultural districts and shopping streets, including the pedestrian zone just around the corner. Despite its vibrant surroundings, the hotel manages to maintain a quiet and peaceful atmosphere, ensuring a restful stay. Guests have also praised the friendly and helpful staff, contributing to an overall positive experience.
Whether visiting for a short city trip, business meeting or the popular Christmas market, Garner Hotel Essen - Handelshof by IHG stands out for its prime location, offering easy access to everything the city has to offer.
Breakfast
Garner Hotel Essen - Handelshof by IHG receives overwhelmingly positive feedback on its breakfast offerings from guest reviews. Many guests praise the breakfast as very good, excellent or even amazing, highlighting the variety and quality of the items available. The breakfast buffet is frequently described as extensive, rich and diverse, offering a wide selection of both sweet and savory foods, including various rolls, breads, cheeses, cold cuts, eggs, waffles and fresh fruits.
Guests appreciate the friendly and helpful staff in the breakfast room and the setting is often mentioned as pleasant and inviting. Despite occasional mentions of crowding or slow replenishment, the overall sentiment remains highly favorable. Several guests note the value for money, although some consider the breakfast to be on the pricier side.
The location of the hotel, coupled with the quality of the breakfast, makes it a top choice for travelers. Guests particularly enjoyed the fresh and delicious options, the wide array of teas and the availability of gluten-free choices at no extra charge. Complaints are minimal with only a few comments about the breakfast being too expensive or limited in selection. Overall, the breakfast at Garner Hotel Essen - Handelshof by IHG is an exceptional aspect that leaves a lasting positive impression on its guests.
Dinner
Garner Hotel Essen - Handelshof by IHG offers a welcoming dining experience with its cozy on-site bar, which serves delicious tarte flambée, pizza and a variety of beers. The bar, known as "Jimmy's Bar," has received high praise for its friendly bartenders and the convenience of serving food even after midnight. Guests have commended the restaurant's service, specifically highlighting Anita for her consistent sweetness. Despite the lack of extensive lunch and dinner options, the bar consistently receives positive feedback for its atmosphere and service.
Rooms
The Garner Hotel Essen - Handelshof by IHG offers guests rooms that are consistently praised for their spaciousness and cleanliness. Many guests highlighted the large size of the rooms with high ceilings and beautiful, large windows that contribute to the airy and bright atmosphere. The modern and tastefully decorated interiors provide a comfortable stay, complemented by well-maintained facilities and functional amenities, including modern bathrooms and well-equipped rooms featuring minibars, safes and ample storage space.
Quietness is another strong point with multiple reviews noting the rooms' soundproof qualities, making for a peaceful night's sleep despite the central location directly across from the main train station. The hotel rooms are also kept impeccably clean with some guests mentioning regular cleaning services and visibly well-maintained spaces.
Comfortable beds and efficient air conditioning are additional perks, although a few reviews mentioned issues with temperature control in certain rooms. However, these were typically resolved quickly by the attentive staff. Guests found the reception professional and the service friendly, contributing to a pleasant overall stay.
Room sizes varied, but even single rooms were reported to be relatively spacious and comfortable, ideal for business travelers. The hotel’s décor is modern and stylish and some rooms offer delightful extras like bathtubs and interesting interior details.
In summary, Garner Hotel Essen - Handelshof by IHG delivers on spacious, clean and comfortable accommodations, making it a reliable choice for travelers seeking a quiet, centrally located place to stay in Essen.
Beds
Garner Hotel Essen - Handelshof by IHG offers an experience that consistently highlights the comfort and quality of its bedding, a notable aspect valued by its guests. With numerous reviews praising the beds, it's clear that the hotel prioritizes providing a good night's sleep. The beds are frequently described as "very comfortable," "super comfortable," and "exceptionally good," ensuring guests feel rested and relaxed.
The bedding itself receives positive mentions with words like "comfy," "cozy," and "warm" often used, enhancing the overall sleep experience. While there are occasional remarks about the beds being slightly softer or firmer than personal preference, the overwhelming sentiment indicates satisfaction with the quality and comfort provided.
Rooms, particularly Room 207, are noted for their spaciousness, brightness and cleanliness, which pairs well with the comfortable beds to create an inviting and pleasant environment. This combination of a good bed and a well-maintained room setting contributes significantly to the overall appeal of staying at Garner Hotel Essen - Handelshof by IHG.
Small observations, such as the use of two single duvets on double beds and some instances of smaller pillows, are mentioned but do not detract from the overall positive feedback on the bed comfort.
In summary, the beds at Garner Hotel Essen - Handelshof by IHG stand out as a key perk, ensuring guests a comfortable and restful stay, backed by a clean and spacious room atmosphere.
Cleanliness
Garner Hotel Essen - Handelshof by IHG stands out for its exceptional cleanliness and modern amenities. Guests frequently mentioned the high standards of hygiene, noting that rooms and bathrooms were consistently clean, well-kept and even spotless. The hotel's commitment to cleanliness extends to all areas, including common spaces and breakfast areas, although there were a few scattered complaints about dust and overlooked spots.
The rooms are described as very comfortable and adequately furnished with modern facilities enhancing the overall guest experience. The central location of the hotel is another point of praise, making it a convenient spot for exploring the city. Despite a few minor issues with cleanliness in specific areas, the overwhelming majority of reviews highlight the hotel's pristine condition, friendly staff and comfortable bedding. Overall, Garner Hotel Essen - Handelshof by IHG delivers a reliable and clean stay, making it a recommended choice for visitors seeking a hygienic and well-organized accommodation.
Staff
When considering a stay at Garner Hotel Essen - Handelshof by IHG, one of the standout features is undoubtedly the remarkable staff. Guests frequently praise the team as extremely friendly, attentive and always ready to lend a helping hand. Whether at reception, during breakfast or throughout the hotel, the staff’s courteous and accommodating nature is consistently highlighted.
The reception staff, in particular, is noted for their professionalism and efficiency, ensuring smooth check-in and check-out processes. Interaction with the reservation team over the phone, however, has seen some difficulties, suggesting room for improvement in remote communication. Despite isolated feedback about less helpful interactions, the overall sentiment remains positive with the on-site staff receiving high marks for their warm and pleasant demeanor.
Guests appreciate the personalized service, such as the attentive night attendant and the day shift staff's personal farewells. The restaurant and breakfast teams are also commended for their friendliness and motivation. Staff members are often described as going the extra mile, ensuring guests feel welcomed and well-cared for.
In summary, the staff at Garner Hotel Essen - Handelshof by IHG is a major highlight, contributing significantly to a positive guest experience through their friendly, helpful and efficient service.
Wi-Fi
Guests at the Garner Hotel Essen - Handelshof by IHG have had mixed experiences with the hotel's WiFi services. On the positive side, many reviewers appreciated the free WiFi, noting that it worked very well in their rooms and throughout the building, providing a strong and consistent signal. Some even described the connection as perfect, reliable and suitable for general use.
However, significant issues were also mentioned. Several guests found the WiFi connection to be weak, unreliable or non-existent in certain areas of the hotel. This was particularly problematic in the courtyard and some rooms where the signal was either poor or completely unavailable. Business travelers expressed frustration with the internet not being fast enough for activities such as video conferencing and highlighted security concerns with the connection.
In summary, while there are instances of excellent WiFi performance at the Garner Hotel Essen - Handelshof by IHG, it appears to be inconsistent, potentially posing difficulties for guests requiring a robust and steady connection throughout their stay.
Family
Garner Hotel Essen - Handelshof by IHG appears to cater well to families with young children, providing a very nice family suite and child-friendly reception. The accommodations are suitable for small children, offering spacious rooms that can comfortably host up to three people. There are also family rooms with connecting doors, making it easier for families to stay close together, although noise from adjacent rooms can sometimes be an issue.
The hotel staff are helpful, exemplified by their assistance in heating a baby's breakfast in the morning. There is a minifridge in the rooms, which is convenient for keeping drinks and food fresh, an essential feature for families traveling with young children. Additionally, the hotel provides luggage storage before and after check-in, which is a significant advantage for families juggling multiple bags and strollers.
Although not many specific kid-friendly activities are mentioned, the hotel's proximity to a train station and metro provides convenient transportation options for family outings. Despite occasional noise from renovations and some minor inconveniences like the lack of a clock or alarm clock in the room, the overall environment is described as family-friendly and conducive to short trips with children.
Nightlife
Garner Hotel Essen - Handelshof by IHG boasts a prime location that serves as a good starting point for exploring the city's vibrant nightlife. Situated next to the pedestrian zone and directly across from the main train station, guests find it easy to move around the city. The central position places them near the heart of night-time activities, making it convenient to access numerous bars, cafes and restaurants.
While the friendly staff and working air conditioning are definite perks, noise can be a significant issue, particularly on weekends. The area sees many partygoers, including lively groups and screeching bachelorette parties, which can lead to disturbances. Drunk people often create noise that lasts well into the early hours of the morning. This rowdiness, coupled with occasional traffic noise and construction announcements, means that those sensitive to sound might struggle to find peace at night.
Jimmy's Bar within the hotel provides a more controlled environment for evening enjoyment, offering a break from the hustle and bustle outside. On the flip side, there were mentions of the hotel not providing complimentary water for guests, which might inconvenience some.
The hotel's location at the beginning of the Christmas market and the main street is another highlight, allowing guests to indulge in festive and seasonal activities right at their doorstep. However, for those looking to continue their celebrations, the night might feel cut short. Overall, the Garner Hotel Essen - Handelshof by IHG is ideal for those wanting quick access to Essen's nightlife, though potential noise disturbances should be kept in mind.
4 Star
Garner Hotel Essen - Handelshof by IHG is a hotel with a blend of traditional charm and some modern amenities, but it doesn't consistently live up to its advertised four-star rating. Guests have found the price-performance ratio lacking and the facilities and services falling short of expectations for a hotel of this supposed caliber. Although the breakfast buffet aligns with four-star standards and the city view from some rooms is beautiful, many guests feel that the overall quality is closer to a two or three-star experience. Issues highlighted include the absence of air conditioning, limited room facilities and elements like artificial flowers that detract from the expected ambiance. The hotel staff is noted for their humility and the location is convenient for shopping, yet guests still emphasize the need for improvements to meet the four-star promise.
Historic
Tucked within the heart of Essen, Garner Hotel Essen - Handelshof by IHG stands as a testament to the city’s rich historical tapestry. The venerable and appealing structure of the hotel mesmerizes visitors with its old charm, exuding a sense of timeless elegance from the exterior. This historic site, located in an antique building where hospitality made its mark as early as the early 20th century, offers guests a unique experience.
Overlooking landmarks like the Essener Hof and the House of Technology, the grandeur of this historic building leaves a lasting impression. The trade courtyard with a history surpassing 100 years, proudly maintains its own distinctive style, bridging past and present comfortably. Conveniently situated close to a historic Christmas market, the hotel's setting further enhances its allure, making it an integral part of Essen's cultural narrative.
Garner Hotel Essen - Handelshof by IHG isn’t just a place to stay but a journey into the past, offering guests an opportunity to revel in the architectural splendor and the historical significance that the site holds.
No, Garner Hotel Essen - Handelshof by IHG doesn't have any pool.
No, a spa isn't available at Garner Hotel Essen - Handelshof by IHG.
Yes, Garner Hotel Essen - Handelshof by IHG welcomes dogs.
No, parking facilities aren't available at Garner Hotel Essen - Handelshof by IHG.
No, Garner Hotel Essen - Handelshof by IHG doesn't have a gym.