First Hotel City Eskilstuna

Eskilstuna 59.36968000, 16.50712400 , Järnvägsplan 1 (Show on Map)
7.5
Good


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Summary of reviewsFirst Hotel City Eskilstuna shines as a popular choice for travelers due to its prime location directly across from the central train station. Guests consistently praise the hotel's strategic placement, which offers easy access to shops, restaurants, and local attractions, all within walking distance. Despite its central position, the area maintains a peaceful ambiance, providing a quiet retreat. The classic charm of the establishment complements its location, making it an attractive option for both business and leisure travelers.

The breakfast offerings at the hotel receive favorable reviews, with guests expressing satisfaction with the variety and quality. The breakfast is often described as very good or excellent, featuring delicious scrambled eggs and homemade granola, complemented by friendly staff service. While minor improvements are suggested regarding vegan options and noise levels in the breakfast venue, the morning meal stands out as good value for money, conveniently included in the room rate.

Dinner at the hotel includes a complimentary evening buffet, appreciated by visitors for its quality, despite being simple. Guests value this thoughtful gesture, as it enhances the overall experience and is complemented by attentive service from cheerful staff.

Room accommodations are frequently hailed for their cleanliness, spaciousness, and stylish decor, featuring unique elements such as beautiful tiled stoves. Guests find the beds very comfortable, contributing to a restful night's sleep in a cozy and welcoming environment. Although minor areas for improvement regarding room amenities and occasional check-in constraints exist, the overall guest experience remains appealing.

The hotel's commitment to cleanliness is a notable aspect, with visitors applauding the fresh and tidy atmosphere. While some issues such as dust accumulation and ventilation concerns have been highlighted, the general standard of cleanliness is maintained, ensuring a pleasant stay.

The staff at First Hotel City Eskilstuna are often recognized as a key highlight, contributing significantly to the guest experience with their friendliness and professionalism. The reception team, in particular, receives commendation for their top-notch service, consistently going the extra mile to accommodate guest needs, making them feel welcome and valued.

Parking is another area where the hotel provides convenience and security, with guests appreciating the free and secure parking options available primarily in the locked courtyard. Despite mentions of limited spaces, the parking is generally viewed positively, adding to the overall value of the stay.

In summary, First Hotel City Eskilstuna offers a pleasant and inviting experience, supported by a prime location, comfortable accommodations, and exceptional service, all contributing to a rewarding stay in Eskilstuna.
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Categories
Dog Friendly Hotel
This hotel is located close to the city center and offers pet-friendly rooms. It also includes amenities like laundry services and an indoor play area, useful for travelers with pets.

Business Hotel
While the address is listed as Stockholm, if this hotel is indeed in Eskilstuna, its central location near the railway station makes it convenient for business travel.

Hotel with Parking
First Hotel City Eskilstuna offers outdoor guest parking for a nightly fee. Parking is subject to availability and the parking area is secured at night.

Accessible Hotel
First Hotel City Eskilstuna is wheelchair-accessible and has an elevator. A wheelchair-accessible registration desk is available for guest convenience.

3-Star Hotel
Situated in Eskilstuna, this hotel offers easy access to the city's attractions. It provides comfortable rooms and essential amenities for a pleasant stay.

Hotel near Golf Courses

Historic Hotel

Family Friendly Hotel

Hotel with Gym

Room Types
Single Room Includes a flat-screen TV with cable channels, as well as a work desk and private bathroom.

Double Room Includes a flat-screen TV with cable channels, as well as a work desk and private bathroom.

Family Room (2 Adults + 2 Children) Includes a flat-screen TV with cable channels, as well as a private bathroom and sofa bed.

Budget Single Room This single room features a desk, TV and private bathroom.

Budget Twin Room This twin room features a TV, desk and private bathroom.

Guest Reviews
7.5
Good
Location
First Hotel City Eskilstuna boasts a prime location, making it an ideal choice for travelers seeking convenience and accessibility in the heart of Eskilstuna. Situated directly across from the central train station, the hotel offers unparalleled ease of access for those arriving by rail. Guests consistently praise the central positioning, which places them within walking distance to everything the city has to offer, including shops, restaurants, and local attractions. The surrounding area is noted to be peaceful, providing a quiet retreat despite its bustling vicinity. Furthermore, the proximity to public transportation links makes it effortless to explore further afield. Visitors also appreciate the hotel's charming, classic atmosphere that complements its strategic location. Whether traveling for business or leisure, the location of First Hotel City Eskilstuna is frequently highlighted as a significant advantage, enhancing the overall guest experience.

Breakfast
Guests at First Hotel City Eskilstuna generally express satisfaction with the breakfast offerings. The morning meal is often described as good, very good, or even excellent, indicating a reliable and pleasing experience for many visitors. The variety of breakfast options is praised, with comments highlighting fresh ingredients, diverse offerings, and specific mentions of delicious scrambled eggs and homemade granola. The portions are deemed sufficient and filling, ensuring guests start their day on a satisfying note.

However, a few reviews note areas for improvement, such as the need for better vegan options, and occasionally a small buffet that might not cater to all dietary preferences, like gluten-free choices. Despite these minor shortcomings, the breakfast is frequently accompanied by good service from the friendly and attentive staff, contributing positively to the overall dining experience.

The breakfast venue sometimes suffers from noise issues, which can detract from the ambiance. Nonetheless, guests find the breakfast to be good value for money, conveniently included in the room rate, and complemented by pleasant staff, a beneficial location, and comfortable accommodations. The establishment prudently adjusted its service during the COVID pandemic, further reflecting its commitment to guest satisfaction.

Overall, First Hotel City Eskilstuna provides its visitors with a solid Swedish-style breakfast, accommodating guests' needs through a mix of traditional hot and cold dishes, contributing to an enjoyable stay in Eskilstuna.

Dinner
First Hotel City Eskilstuna provides a thoughtful touch for its guests with a complimentary evening dinner buffet, making it an appealing option for travelers. The buffet is a generous gesture, allowing guests to enjoy dinner without extra cost, provided they purchase a drink. While the offerings are described as simple and somewhat sparse, they consistently garner positive remarks for their quality. The hotel's restaurant and breakfast are praised for their very good services, with staff delivering cheerful and attentive service. Despite occasional confusion regarding the dinner buffet, it is generally well-received and appreciated, adding a convenient and valued experience during the stay.

Rooms
Located in the charming city of Eskilstuna, First Hotel City Eskilstuna impresses guests with its cozy and well-maintained accommodations. The rooms are consistently praised for being clean and fresh, offering comfort with their spacious layouts and high ceilings. Many guests appreciate the stylish decor, featuring unique elements like beautiful tiled stoves, adding a touch of elegance to their stay. The beds are frequently described as very comfortable, ensuring a restful night's sleep.

Guests also note the friendly staff, which enhances the overall positive atmosphere of the hotel. Additionally, the location is ideal, providing convenience for visitors. Breakfast at the hotel receives commendations as well, contributing to a satisfying start to the day.

While there may be minor drawbacks, such as the absence of in-room amenities like kettles and tea, the overall experience remains appealing for travelers seeking a cozy and welcoming place to stay in Eskilstuna. Despite some initial check-in constraints and isolated comments about room odor, the hotel's qualities shine through, offering a pleasant retreat with excellent service.

Beds
First Hotel City Eskilstuna generally receives positive feedback regarding its beds, with guests frequently highlighting their comfort. Many reviewers find the beds to be very comfortable and appreciate the overall quality of the mattresses, duvets, and pillows provided. Additionally, spacious rooms add to the restful experience, allowing guests to enjoy not only a good night's sleep but also luxurious towels and amenities. However, some guests mention specific issues such as beds sliding apart or being a bit too soft for their liking, and in rare cases, causing discomfort. Despite these occasional critiques, the prevailing sentiment remains one of satisfaction. The hotel complements its comfortable accommodations with good breakfasts and friendly staff, enhancing the overall guest experience.

Cleanliness
Nestled in the heart of Eskilstuna, First Hotel City welcomes guests with a pristine sense of cleanliness and tidiness that stands out in their accommodations. Many visitors applaud the hotel’s dedication to maintaining a fresh and spotless ambiance, especially in the rooms which are often described as large, fresh, and well maintained. The hotel consistently receives praise for its clean and pleasant environment, which elevates the guest experience. Towels and sheets are noted for their cleanliness, although occasionally marred by a slight musty scent, hinting at the importance of achieving complete dryness.

However, impressions are quite mixed and some guests have encountered areas that require closer attention. There are instances of dust accumulation on surfaces like moldings and headboards, and certain upholstered items show the need for a thorough wash. The cleanliness of some bathrooms has come under scrutiny due to remnants of toiletries and odors, urging for more rigorous cleaning routines. Guests have also noted occasional issues with room smells, potentially pointing to ventilation concerns.

Despite the occasional drawback, First Hotel City generally upholds a good standard of cleanliness and is appreciated for its tidy and orderly environment. The overall maintenance and cleanliness of the rooms contribute to an inviting and relaxing stay, even as some areas invite further improvements to meet the expectations set by its esteemed reputation.

Staff
Travelers to the First Hotel City Eskilstuna can expect an encounter with consistently friendly and helpful staff, who appear to be a highlight of many guests' experience. Warmth and professionalism define the team, with numerous mentions of friendly interactions that enhance the stay. Whether checking in or asking for assistance, the staff at this hotel exhibits genuine enthusiasm and a readiness to go the extra mile. They are quick to lend a hand and brighten the day, creating a welcoming atmosphere. Guests appreciate the staff's willingness and ability to solve problems and accommodate requests, including checking in a bit earlier for added convenience.

The reception team receives special commendation for their kindness and top-notch service, demonstrating exceptional care and attentiveness. The staff is described as chatty, informative, and generous with their hospitality, reaffirming the hotel's reputation for going above and beyond. While a couple of reviews mention less-than-optimal solution-oriented approaches, the overwhelming majority highlights the staff's efforts to create a pleasant stay. Whether it's replenishing supplies promptly or ensuring guests have what they need, the focus remains on service and satisfaction.

Located conveniently near public transport and key destinations, the hotel turns out to be not only a great base but also a place where service ranks high, complemented by nice rooms and a satisfying breakfast. Overall, First Hotel City Eskilstuna offers a cozy and reasonably priced home-away-from-home experience, supported by super-friendly staff committed to making every guest feel welcome.

Parking
First Hotel City Eskilstuna offers convenient and secure parking options for its guests, primarily in the courtyard of the hotel. Many visitors appreciate the free parking, which adds significant value to their stay. The parking area is described as good, with enough spaces available most of the time. Guests benefit from the locked courtyard parking, providing a sense of security for their vehicles overnight. Despite some mentions of limited spaces and tight maneuverability at the rear of the building, generally, the parking situation is positively viewed with off-street parking contributing to a pleasant experience for many travelers. The friendly service further enhances the parking experience, ensuring guests feel welcomed and supported during their stay.


No, First Hotel City Eskilstuna doesn't have any pool.

No, a spa isn't available at First Hotel City Eskilstuna.

Yes, First Hotel City Eskilstuna welcomes dogs.

Yes, parking facilities are available at First Hotel City Eskilstuna.

Yes, First Hotel City Eskilstuna has a gym.

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