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Hotel Portas De Santa Rita

Ermesinde , Av.ª Engenheiro Duarte Pacheco, 2185 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Portas De Santa Rita is generally well-regarded for its convenient and peaceful location, offering easy access to Porto and Ermesinde and close proximity to the airport. The surroundings are serene, making it a tranquil retreat away from the city's hustle. Ample free parking, including secure basement options, adds to its convenience for those traveling by car, though some drivers may find the steep ramps challenging.

The rooms at the hotel are commonly praised for being clean, spacious and comfortable. Guests appreciate the added comfort of balconies and compliment the hotel on its excellent cleanliness and friendly atmosphere. While some rooms are highlighted as needing renovation to truly meet the expectations of a four-star establishment, the overall satisfaction with room conditions and facilities remains high.

Guests frequently commend the hotel staff for their friendliness, efficiency and exceptional hospitality. The excellent service provided by the reception and the helpful attitudes of all staff members contribute significantly to a positive guest experience. Cleanliness is another strong point with many guests noting the impeccable cleanliness of the rooms and facilities.

The comfort of the beds receives mixed reviews. Many guests found the beds comfortable, often highlighting the quality of the bedding, but there are mentions of some beds being too small or hard, especially single beds. Despite these concerns, the general sentiment leans towards a satisfactory level of comfort.

Breakfast at the hotel has received varied feedback. While some guests appreciate the pleasant and hearty meals, many point out the need for improvement in variety and quality. The breakfast area is described as cramped and the offerings occasionally lacking in traditional Portuguese options and fresh fruit. Inconsistency in quality and value for money is also noted.

Regarding its four-star rating, many guests feel that the hotel does not quite meet the standards expected from such a classification. Criticisms include the lack of 24-hour food availability, occasional cleanliness issues and perceived inadequacies in some services and features. Nonetheless, some guests find the hotel offers good value for money, making it a reasonable choice for budget-conscious travelers.

In summary, Hotel Portas De Santa Rita offers a clean, comfortable and friendly lodging experience with excellent staff and convenient parking, although there are areas where it could improve to fully align with its four-star rating expectations.
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Categories

Hotel Taking Steps Towards Sustainability

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types

Standard Double or Twin Room Air-conditioned room with a satellite TV and private bathroom. Located on the 1st or 2nd floor, these rooms come with a double bed that can be turned into 2 single beds, upon request.

Superior Double Room Spacious room with a satellite TV and private bathroom. Located on the 3rd floor, these rooms come with a double bed that can be turned into 2 single beds, upon request.

Double or Twin Room - Disability Access This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views.

About Hotel Portas De Santa Rita

License: 610

Guest Reviews

7.8

Good

Location

Hotel Portas De Santa Rita offers a well-placed and convenient location that satisfies various travel needs. It boasts exceptional accessibility, allowing easy access to both Porto and Ermesinde while being a comfortable distance from the airport. The hotel's surroundings are notably quiet and serene, providing a peaceful retreat away from the city's hustle and bustle. Guests appreciate the easy parking availability and the hotel being on a main road, which makes it accessible for those traveling by car.

However, the proximity to a main road can result in some noise from passing cars. While the steep incline of the accessibility ramp for parking might be challenging for some drivers, the overall location is praised for being pleasant and calm. For those looking to explore Porto without staying directly in the city center, this hotel serves as an excellent option. It is important to note that the location is fairly remote with not many amenities around it, making it more suitable for guests with access to a vehicle.

Breakfast

Guests at Hotel Portas De Santa Rita have shared a range of opinions about the hotel's breakfast offerings. While some appreciated the pleasant and hearty meals, describing the experience as good and reasonable, many pointed out areas for significant improvement. A common critique is the limited variety with several noting the lack of fresh fruit and traditional Portuguese options. There were also comments about the small and confined breakfast area. The quality of the food received mixed reviews with specific criticisms about the cold scrambled eggs and low-quality ham. Some guests felt the breakfast did not justify the cost, especially since it wasn't included in the room price. There were mentions of the breakfast being better on the second day, indicating some inconsistency. Overall, while a few found the breakfast experience positive, the general consensus suggests that enhancements in variety and quality are necessary to meet expectations.

Rooms

Hotel Portas De Santa Rita offers a pleasant stay with generally well-received rooms. Guests frequently mention that the rooms are nice, spacious and clean with some highlighting the added comfort of a balcony. Many reviews also note the presence of private parking as a convenient feature. The bathrooms, often described as spacious and tailored for accessibility, contribute positively to the overall experience.

However, there are some mentions that not all rooms meet guests' expectations of a 4-star rating with occasional comments on the need for renovation and reflections on certain room sizes being smaller, particularly highlighting very small single beds. Despite this, the overall cleanliness and arrangement of the rooms receive commendation and comfort is consistently praised. Noise from the windows was occasionally mentioned but did not overshadow the general satisfaction with room conditions.

In summary, Hotel Portas De Santa Rita presents a clean, comfortable and mostly spacious lodging option with a few areas for potential improvement to align fully with guest expectations of a 4-star establishment.

Beds

Hotel Portas De Santa Rita has received a variety of comments regarding the comfort and size of its beds. Many guests found the beds to be comfortable and even very comfortable, often highlighting the comfort of the bedding. The beds are described as big by some, emphasizing a positive sleeping experience. However, there are a few mentions of some beds being small or close to floor level, which might not suit everyone's preferences. A few guests noted issues with hard mattresses and some single beds being a bit too small. Despite these mixed reviews, the overall sentiment leans towards a generally satisfactory level of comfort.

Cleanliness

Hotel Portas De Santa Rita is consistently praised for its cleanliness and friendly atmosphere. Guests commonly describe the hotel as very clean with many emphasizing the impeccable cleanliness of the rooms and facilities. The hotel is also noted for being well-organized and maintaining good hygiene standards. Reviews frequently highlight the comfortable and beautiful ambiance, contributing to an overall pleasant stay. While the majority of feedback points to exemplary cleanliness, there are occasional mentions of areas needing more attention, such as minor stains in the corridor and a few reports of inadequate room cleaning. Despite these isolated concerns, the dedication to cleanliness and the welcoming staff leave a positive impression on most visitors.

Staff

The reviews of 'Hotel Portas De Santa Rita' consistently highlight the hotel's exceptional staff. Known for their friendliness and efficiency, the personnel are frequently described as very nice, helpful and attentive. Guests have praised the warm and kind atmosphere created by the staff, particularly noting the excellent service provided at reception. The dedication and friendliness of everyone, from the young girl at the front desk to the entire team, stand out as a major asset. The staff's exceptional hospitality and willingness to assist contribute significantly to a positive guest experience.

Parking

Hotel Portas De Santa Rita offers a variety of parking options, including free outdoor parking and secure private parking in the basement. While the hotel provides ample parking space, the covered garage tends to be tight and less accessible. The access ramp to the parking lot is notably steep, making it more suitable for confident drivers. Despite these challenges, the presence of free and secure parking remains a convenient feature for guests.

4 Star

Hotel Portas De Santa Rita seems to have a perplexing four-star rating with numerous guests expressing that it falls short of the expectations typically associated with such a distinguished classification. Many reviewers found it comparable to or even less than, many three-star accommodations and some suggested it might deserve a two-star rating instead. Specific criticisms included the lack of 24-hour food availability and cleanliness issues like stained headboards and noisy bedside lamps. Additionally, guests mentioned that the hotel is quite expensive for the level of service and quality provided, indicating that it does not justify its pricing structure within the four-star category. Nonetheless, a positive note is that some did find the hotel offered very good value for money, suggesting that while it may fall short of a true four-star experience, it might still be a reasonable choice for budget-conscious travelers.

No, Hotel Portas De Santa Rita doesn't have any pool.

No, a spa isn't available at Hotel Portas De Santa Rita.

No, Hotel Portas De Santa Rita doesn't allow dogs.

Yes, parking facilities are available at Hotel Portas De Santa Rita.

No, Hotel Portas De Santa Rita doesn't have a gym.

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