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Summary of reviewsElbsandstein Apartments Altstadt is highly regarded for its prime location in the historic old town of Erfurt. The apartments are nestled in a serene and picturesque area that offers the perfect balance of tranquility and accessibility. Guests frequently commend this central location as it allows easy exploration of the city's attractions with many key sites just a short walk or tram ride away. The calm surroundings and convenient public transport access make these apartments a favored choice for visitors, providing both peace and proximity to the bustling city center.
The apartments themselves are noted for their spacious and comfortable living spaces. Newly furnished bedrooms and modern amenities contribute to a pleasant stay. Despite a few issues like non-functional TVs and dark furnishings, the overall ambiance is considered peaceful with quiet backyard settings and convenient parking options enhancing the appeal.
Cleanliness is a mixed bag with significant discrepancies in guest experiences. While some found their units clean, comfortable and well-equipped, others reported extensive cleanliness issues, ranging from superficial efforts to severe problems like mold in bathrooms and a persistent smoke smell. The need for thorough cleaning and urgent maintenance is a common suggestion to improve the overall guest experience.
The staff at Elbsandstein Apartments Altstadt receive consistent praise for their friendliness and helpfulness. Guests appreciated the seamless and efficient service, notably mentioning the facility owner, Alex, for his problem-solving skills and courteous demeanor. The ease of communication, simple key retrieval process and flexible, attentive staff contribute to a warm and welcoming atmosphere, making the service one of the standout features of the apartments.
However, the Wi-Fi service requires significant improvement. Guests frequently expressed frustration over connectivity issues with difficulties in finding the correct password, weak signals or non-existent internet service disrupting their stay. Enhanced Wi-Fi access would likely elevate guest satisfaction.
The bedding largely received positive feedback for its comfort and size, especially the box spring and king-sized beds. Yet, there were reports of overly soft and worn-out mattresses, along with dirty or stained linens, which impacted some guests' sleep quality. Despite these concerns, the landlord's responsiveness and willingness to address issues were appreciated.
Despite some areas needing attention, the combination of a stellar location, spacious accommodations and exceptional staff service makes Elbsandstein Apartments Altstadt a recommended choice for visitors seeking to experience the historic charm and convenience of Erfurt. Show more
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Apartment near Nightlife Spots
Situated on Webergasse, these apartments are close to the city center, offering easy access to various nightlife options. Its central location makes it a convenient choice for exploring Erfurt's bars and clubs.
Dog Friendly Apartment
Cheap Apartment
3-Star Apartment
Room Types
One-Bedroom ApartmentThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a toaster. The apartment features a flat-screen TV with satellite channels, soundproof walls, a coffee machine, a seating area as well as garden views. The unit has 2 beds.
Studio ApartmentThe apartment provides a wardrobe, as well as a private bathroom boasting a shower. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, kitchenware and a toaster. The apartment offers soundproof walls, a coffee machine, a dining area, a flat-screen TV with satellite channels, as well as city views. The unit has 1 bed.
Two-Bedroom Apartment - WaldenstraßeThis soundproofed apartment features a well-equipped kitchen with a coffee maker, refrigerator, and stove.
Guest Reviews
6.4
Rated
Location
Elbsandstein Apartments Altstadt boasts an enviable location in the historic old town of Erfurt. Nestled in a calm and picturesque area, the apartments offer the perfect blend of tranquility and accessibility. Guests frequently highlight the prime central location, which allows for easy exploration of the city center. Many of the city's key attractions, including the Cathedral Square and the citadel, are just a few minutes away on foot or by tram, making it incredibly convenient for visitors.
Public transport access is uncomplicated and efficient, further enhancing the appeal of the area. The apartments are in a quiet yet central location, providing peace without sacrificing proximity to the bustling heart of Erfurt. The surroundings are both beautiful and practical, offering short walking distances to numerous destinations within the city center. Guests appreciate the spacious and well-furnished accommodations that complement the prime location.
Whether for short stays or extended visits, the central and quiet setting of Elbsandstein Apartments Altstadt, combined with large living spaces and modern comforts, makes it an ideal choice for visitors looking to experience the charm and convenience of Erfurt's historic core.
Rooms
Elbsandstein Apartments Altstadt offers a spacious and well-equipped living space, ensuring a comfortable stay. The apartments are notably large and clean with ample space and good amenities, presenting a tidy environment for guests. The location is also commendable, situated quietly in the backyard, providing a peaceful ambiance and convenient parking options nearby. The bedrooms are newly furnished and comfortable, though certain aspects such as the non-functional TV and dark furnishings may detract from the overall experience.
While the bathrooms are equipped with showers and provide the essentials, some issues like mold spots, poor drainage and non-functional curtains indicate a need for urgent cleaning and maintenance. Despite these minor drawbacks, the apartments are generally described as nice, spacious and suitable for a pleasant stay, albeit with room for improvements in specific areas to enhance guest comfort.
Beds
Elbsandstein Apartments Altstadt offers a mix of experiences when it comes to their beds. Many guests found the beds to be large, comfortable and modern with several specifically praising the box spring beds for their comfort and cleanliness. The king-sized bed and double beds often received positive remarks for their ample size and coziness. However, some guests faced issues with overly soft and worn-out mattresses that led to discomfort and back pain. There were also mentions of dirty and stained pillows, blankets and bed linens, which detracted from the overall sleeping experience for some. The sofa bed was noted to be less comfortable and in need of an upgrade. Despite these concerns, the responsive and accommodating nature of the landlord was appreciated by visitors.
Cleanliness
Elbsandstein Apartments Altstadt is noted for its centrally-located accommodations, offering guests easy access to the vibrant surroundings. However, opinions on cleanliness vary widely. Some guests were satisfied, finding their apartments clean, comfortable and well-equipped with modern furnishings and essentials readily available. Unfortunately, many reviews indicate significant cleanliness issues. Descriptions range from superficial cleaning efforts to more severe problems like extensive mold in the bathrooms, dirty kitchen utensils, accumulations of dust, cobwebs and a persistent smell of smoke in various units. Maintenance and renovation needs are frequently mentioned with bathrooms being particularly problematic. Linens, curtains and beddings often fell short of acceptable standards, contributing to an overall worn-out and unclean impression for many guests. While a few found their stays comfortable despite these issues, extensive renovations and improved cleaning protocols seem necessary to elevate the overall guest experience.
Staff
Elbsandstein Apartments Altstadt consistently receives high praise for its dedicated and friendly staff. Guests frequently highlight the facility owner, Alex, for his problem-solving skills and gentlemanly demeanor. The staff's exceptional friendliness and helpfulness leave a lasting impression with many reviewers noting uncomplicated and seamless service from start to finish.
Communication is a strong suit at Elbsandstein Apartments Altstadt with many guests appreciating the prompt and professional interactions. The process of obtaining the key is particularly commended for its simplicity and ease, often facilitated by the use of a key box. The landlord and other staff members are repeatedly described as accommodating, attentive and flexible, ensuring that guest needs are promptly met. Russian-speaking staff members further enhance the accessibility and comfort for a diverse range of visitors.
Reviewers also point out the ease of initial contact, often through phone interactions that are praised for their friendliness and clarity. Overall, the dedication to excellent service and the warm, personal touch from the Elbsandstein Apartments Altstadt team make it a standout choice for travelers seeking reliable and welcoming accommodations.
Wi-Fi
Among the various guest experiences at Elbsandstein Apartments Altstadt, a pronounced and recurring issue was the Wi-Fi service. Multiple guests faced challenges in connecting to the Wi-Fi with some noting that the password was difficult to find or even incorrect. Many reported that the Wi-Fi signal was weak or non-existent, making the internet almost inaccessible. There were also mentions of the WLAN network not connecting and on some occasions, guests had to make several calls to the landlord to obtain the correct Wi-Fi code. For some, the internet service advertised as free was either not functioning or significantly slower than mobile internet, hindering their ability to use services such as television. Overall, it seems the Wi-Fi service at Elbsandstein Apartments Altstadt needs significant improvement to meet guest expectations.
No, Elbsandstein Apartments Altstadt doesn't have any pool.
No, a spa isn't available at Elbsandstein Apartments Altstadt.