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Relais & Spa Castello di Casiglio

Erba , Via Cantù 21 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRelais & Spa Castello di Casiglio is an idyllic escape that captivates guests with its enchanting location in the Lake Como region. Set amidst a beautiful park, it combines historic charm with modern comforts, serving as an excellent starting point for exploring nearby towns like Como, Lecco, and Bellagio. The serene surroundings provide a tranquil retreat, enhanced by lush gardens and spectacular views.

The hotel offers a varied breakfast experience, lauded for its range of sweet and savory options and friendly staff, though the setting could improve. Dining experiences are often distinguished by superb cuisine and a lovely ambiance, despite occasional slow service and pricing concerns. Room accommodations frequently receive praise for spaciousness, cleanliness, and a mix of rustic charm with modern amenities. Although some guests point to the need for renovations and issues with room maintenance, many enjoy restful nights on comfortable beds amid a peaceful environment.

Cleanliness is a highlight across the hotel, as guests appreciate the well-maintained property and inviting pool area. The staff often garners positive feedback for their professionalism and friendliness, though service consistency varies. While Wi-Fi connectivity is an area needing enhancement, other amenities like the extensive parking facilities with electric car charging stations cater well to guests' needs.

The hotel's spa is often celebrated for its serenity and integration into the castle's aesthetic, offering a luxurious retreat despite some ongoing renovations. Similarly, the outdoor pool is praised for its size, clean design, and tranquil setting that appeals to families and couples alike. Ample parking and electric charging stations add convenience, contributing to a generally favorable experience at Relais & Spa Castello di Casiglio. Overall, the hotel offers a magical setting with a blend of relaxation and exploration, promising a memorable stay amidst historical elegance and natural beauty.
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Luxury Hotel

Set in a castle, this property offers a relais and spa experience. It provides a potentially luxurious and tranquil stay with a focus on wellness in a historic setting.

Hotel near Golf Courses

Situated in Erba, it provides access to golf courses a bit further from Lake Como. Offers a spa and relaxing environment for golf travelers.

Former Castle Hotel

This castle hotel offers a combination of relaxation and history. With a spa and beautifully restored rooms, guests can enjoy a tranquil escape in a historic setting. The castle's location and amenities make it a perfect destination for a rejuvenating getaway.

Hotel with Spa

Offers a spa experience in a historic castle setting, providing a range of wellness treatments and relaxation facilities. The unique ambiance enhances the overall spa experience.

Romantic Hotel

This castle hotel offers a fairytale setting with its historic architecture and beautiful grounds. Its luxurious spa, gourmet dining, and romantic atmosphere create an unforgettable experience for couples.

Hotel with Swimming Pool

Features a spa and pool offering a relaxing experience in a historic castle setting.

Outdoor Pool

Hotel with Free Wi-Fi

This hotel offers free Wi-Fi. The hotel provides complimentary Wi-Fi, ensuring guests can easily connect and stay in touch.

Business Hotel

This hotel offers a relaxing environment with spa facilities, suitable for unwinding after business activities.

Hotel with Tennis Courts

This hotel offers tennis court. Guests can enjoy a variety of activities and sports during their stay.

Hotel with Rooms With Jacuzzi / Hot-tub

This hotel provides a spa and rooms with jacuzzi in a castle setting, offering a unique and luxurious experience. The combination of historical charm and modern amenities makes it ideal for a memorable stay.

Hotel with EV Charging Stations

Relais & Spa Castello di Casiglio is listed among hotels in Como with EV charging stations.

4-Star Hotel

Relais & Spa Castello di Casiglio offers a unique experience with its historic setting and spa facilities. It provides a blend of relaxation and cultural immersion.

Hotel with Outdoor Pool

This historic hotel offers a seasonal outdoor swimming pool set within a beautiful garden, providing a serene environment. The pool area also includes a swim-up bar and is part of a comprehensive spa and wellness center.

Boutique-style Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Room Types

Standard King Room Air-conditioned room with LCD satellite TV and wired internet access.

Superior King Room A large air-conditioned room with LCD satellite TV and wired internet access.

Junior Suite A large room with separate seating area, an LCD satellite TV and wired internet access.

Executive Suite This suite's special features are the sauna and the fireplace. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as lake views. The unit offers 1 bed.

Suite with Sauna This suite's special features are the sauna and the fireplace. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite provides a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.

Deluxe King Room Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.

Suite with Hot Tub This suite's standout features are the hot tub and fireplace. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite offers a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as mountain views. The unit has 3 beds.

Deluxe Junior Suite Offering free toiletries, this suite includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as mountain views.

Deluxe Suite Featuring free toiletries, this suite includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as mountain views.

Single Room Offering free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.

Standard Double Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.

Superior Double Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.

Deluxe Double Room Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

Junior Suite with Garden View This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.

Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.

Suite with Garden View The unit offers 3 beds.

About Relais & Spa Castello di Casiglio

License: 013095-ALB-00001, IT013095A1I3B6MALV

Guest Reviews

8.1

Very Good

Location

Relais & Spa Castello di Casiglio boasts an exceptional location that enchants guests with its enchanting setting and stunning views, making it an idyllic escape in the Lake Como region. Nestled amidst a beautiful park, this charming hotel combines historic charm with modern comforts. Its proximity to Como, Lecco, and Bellagio makes it an excellent starting point for exploring the Italian lakes, with the convenience of easy access to the key towns in the area. The lush gardens and tranquil surroundings offer a peaceful retreat, allowing guests to enjoy a magical ambiance just a short drive from the bustling city center of Como. While some find the remote location challenging in terms of transport options, the serene atmosphere and enchanting environment more than compensate, making it a dreamlike destination for travelers seeking both exploration and relaxation.

Breakfast

Relais & Spa Castello di Casiglio offers a breakfast experience that receives mixed feedback. Positively highlighted are the varied and abundant options which include both sweet and savory choices, custom omelets, and an impressive selection of cakes. Many guests appreciate the quality of food, noting that it is plentiful, well-served, and, by Italian standards, generous. The breakfast staff is often commended for being friendly and responsive, enhancing the overall dining experience.

However, there are aspects that could use improvement. Some guests find the breakfast room's location—a basement without windows—unappealing, especially given its contrast to the beautiful outdoor setting of the hotel. Others feel that the breakfast selection does not meet the standards expected of a four-star hotel, with complaints about a lack of variety, quality, and freshness, as well as service that sometimes seems overwhelmed.

Despite these criticisms, the overall breakfast experience still manages to offer a satisfactory start to the day for many, particularly when considering the hotel's ambiance and welcoming staff. While the breakfast offers room for enhancement, it remains an adequate offering alongside the picturesque setting of Castello di Casiglio.

Dinner

Relais & Spa Castello di Casiglio offers a dining experience that garners mixed feedback from guests. The cuisine at the hotel's restaurant is frequently praised for its refined preparation and attention to the quality and origin of raw materials. Guests often describe the food as superb, delicious, and fantastic, with the menu offering original and well-presented dishes that are complemented by an extensive wine list. The ambiance, including outdoor terrace dining and candlelit dinners, adds to the enjoyment of meals, contributing to a lovely dining environment.

However, the restaurant also faces criticism regarding service and price. While some guests appreciate the friendly and available staff, others point out that service can be slow, especially with children. There are reports of long wait times and instances where service fell short of expectations. The price of dining is another point of contention, with several reviewers feeling that the cost is not justified by the quality, describing prices as expensive and sometimes overrated. Despite these issues, for many, the restaurant remains a must-try due to its standout meals and striking setting within the castle. Overall, the dining at Relais & Spa Castello di Casiglio features high-quality cuisine that impresses many, even if it occasionally stirs debate about value and service.

Rooms

Relais & Spa Castello di Casiglio offers a mix of room experiences highlighted by attentive room maintenance and an inviting atmosphere. Many guests praised the spaciousness and cleanliness of the accommodations, with rooms often described as large, cozy, and equipped with modern amenities, such as efficient air conditioning. The blend of rustic charm with a touch of medieval aesthetics adds character to the suites, contributing to a unique stay experience.

Guests frequently commend the comfort of the beds and well-appointed rooms that include essentials like minibars and bathrobes. Despite some issues with room size and minor maintenance problems, the large king-size beds and the quiet environment guarantee a restful night's sleep. Several suites offer scenic views of the well-preserved park and pool area, enhancing the overall charm of the hotel.

There are some rooms that seem due for renovation, with a few guests noting outdated decor and minor functional flaws, such as inadequate room temperatures and small details like hard pillows or the lack of amenities like tea or coffee facilities in certain rooms. Despite these inconsistencies, the hotel staff's helpfulness and the aesthetically pleasing environment of the property often leave a lasting positive impression.

For a more luxurious experience, securing a room with park views is recommended, as these tend to be newer or recently refurbished. Overall, Relais & Spa Castello di Casiglio is a charming choice for travelers appreciating historical ambiance blended with modern comforts.

Beds

Relais & Spa Castello di Casiglio offers a generally satisfying bed experience for its guests, who frequently praise the comfort of the bedding. Many reviews highlight the size and comfort of the king-size beds, with several guests describing them as very comfortable and of good quality. The hotel rooms are well furnished, contributing to a cozy atmosphere overall. While the majority of guests report satisfaction with the beds, a few point out that the mattresses can be on the harder side, which might not be to everyone's taste. Additionally, some beds are noted to be composed of two single mattresses, which can detract from the experience if they drift apart. On rare occasions, beds have been described as squeaky or slightly short for taller individuals. Despite these minor issues, the beds seem to be a highlight for many who visit this beautifully refurbished establishment, providing a comfortable sleep to complement their stay.

Cleanliness

Relais & Spa Castello di Casiglio stands out as a picturesque destination nestled amidst a beautiful garden and a large pool, offering an appealing blend of historical charm and modern amenities. Guests frequently praise the impeccable cleanliness and maintenance of the expansive property, including its welcoming pool area and lush green surroundings. The hotel’s rooms generally receive commendations for their cleanliness, though some guests note isolated issues like dust or mold in showers. Most of the accommodations are described as spacious and equipped with every comfort, though the lack of windows in some rooms or cold temperatures has been mentioned. The hotel is a popular venue for weddings and seminars, indicative of its attractive and well-kept structure. Despite some mixed reviews regarding cleaning in specific areas, the kindness of the staff and overall neatness contribute to a pleasant stay in this intimate and stylish setting.

Staff

Guests at Relais & Spa Castello di Casiglio have mixed experiences with the hotel staff. On the positive side, many reviewers highlight the friendliness and helpfulness of the staff, noting that employees are often attentive and available to assist guests. Phrases such as "extremely professional," "very friendly," and "customer-oriented" frequently appear, suggesting that many guests find the interaction with staff pleasant and supportive. Additionally, there are mentions of the staff's proficiency in English and their ability to maintain a high standard of professionalism.

However, there are also several critical comments indicating inconsistency in service quality. Some guests describe the staff as indifferent, untrained, and disorganized. Issues such as unfriendliness at the reception, lack of attention to individual guests, and a focus on events like weddings and business meetings are noted as areas needing improvement. There are also instances of communication difficulties, particularly with non-English-speaking staff, which seem to impact the overall guest experience.

The hospitality of specific individuals, such as the praised Mr. Denis and certain helpful staff members, stand out positively, indicating that individual efforts occasionally exceed general expectations. Overall, while some guests appreciate the warm and hospitable service, others feel that the service doesn't consistently align with the standards expected from such a venue.

Wi-Fi

Relais & Spa Castello di Casiglio, nestled amidst the picturesque landscapes of Erba, provides a mixed experience regarding its Wi-Fi connectivity, according to guest reviews. While the internet is free of charge, some guests found the service to be limited to specific areas, particularly the reception. In certain rooms, such as room 202, the connection seems sporadic, requiring strategic placement near the door or hallway to access the service. There are accounts of Wi-Fi performance fluctuating, with instances of connectivity issues in both rooms and common areas. Despite these challenges, other aspects of the stay are praised, including a welcoming atmosphere, comfortable rooms, and delightful amenities such as a large pool and a well-maintained lawn. Guests also enjoyed a high-quality breakfast and quiet, adjustable air conditioning. Balancing the Wi-Fi shortcomings, these features contribute to an overall positive experience at the charming Relais & Spa Castello di Casiglio.

Spa

Nestled within a captivating castle setting, the spa at Relais & Spa Castello di Casiglio is frequently celebrated for its stunning beauty and serene atmosphere. Guests often express delight at the spa's ability to maintain the essence of a traditional thermal experience, offering a tranquil retreat that combines luxury and relaxation. The spa is praised for its magnificent structure and brand-new facilities, presenting a thrilling escape that seamlessly blends with the castle's charm. Visitors enjoy the warm indoor pool that offers picturesque views of the surroundings, although there have been occasional disruptions due to ongoing construction which have limited access temporarily.

In addition to the spa, the hotel's pool area is a highlight for many guests. The pool is described as quite large, clean, and accompanied by ample lounging spaces, creating a delightful area to unwind. Although there have been incidents involving temporary closures and maintenance issues, guests generally find the pool a pleasant spot to relax and enjoy. The property also offers a diverse menu of body treatments, which have been well-received by patrons seeking rejuvenation. Despite some facilities being under development, there is a clear consensus that once completed, the spa and pool areas will be truly exceptional.

Pool

Nestled in a picturesque garden, the Relais & Spa Castello di Casiglio provides guests with an inviting and serene pool experience. The modern and clean design of both the pool and spa area makes it a notable highlight of the hotel. Many visitors appreciate the large, beautifully maintained outdoor pool, which offers ample space and a number of comfortable loungers, perfect for relaxation amidst lush parkland.

The setting is particularly enchanting as guests have the opportunity to swim under the starry sky or enjoy a cool dip during the hot Italian summer days. The pool, often described as magnificent and splendid, is complemented by a surrounding landscape that enhances the tranquility of the area. Guests can also enjoy refreshments from the poolside bar, adding to the leisurely vibe.

Despite some temporary closures for renovations, which left a few visitors disappointed due to lack of prior notice, the pool's reopening has met with high praise for its spacious and beautifully landscaped setting. Its location away from the main hotel promises a degree of privacy, making it an ideal spot for both families and couples.

The staff's attentive service, paired with lush surroundings and a stunning large pool, ensures that the Relais & Spa Castello di Casiglio offers an excellent summery retreat for guests seeking relaxation and comfort.

Parking

Relais & Spa Castello di Casiglio boasts ample parking facilities that are highly appreciated by guests. The availability of numerous free parking spaces, including a large lot adjacent to the hotel, ensures convenience for those traveling by car. The hotel offers several electric car charging stations, catering to a range of brands, which is a significant advantage for electric vehicle owners. Internal parking is free, though it can occasionally be full. While guests generally find the parking convenient and abundant, remarks indicate a lack of designated handicap spaces and occasional security concerns in the car park. Despite these minor issues, the overall parking experience is favorable, contributing positively to the guest experience at the hotel.

4 Star

Nestled in a picturesque setting, Relais & Spa Castello di Casiglio offers an experience that is visually appealing due to its remarkable location rather than its service quality. Guests have highlighted some shortfalls, particularly in the dining and accommodation services expected from a four-star establishment. The breakfast buffet often falls short, with limited selection and inadequate replenishment that leaves much to be desired in both quality and variety. Additionally, the lack of a dedicated bellboy service and the unremarkable quality of certain room categories, like the Junior Suite, have been noted as areas needing improvement. Although the hotel's distance from Como presents a minor inconvenience due to traffic, it is the service that seems to lag behind the prestigious four-star status the hotel boasts. Improvements in these areas could elevate the overall experience to match the serene beauty of its surroundings.

Luxury

Nestled in a beautiful castle with a convenient location, Relais & Spa Castello di Casiglio offers a luxurious setting for an unforgettable getaway. Visitors are greeted by lush, well-maintained gardens that enhance the grandeur of this opulent retreat. The intimate gourmet restaurant provides a romantic atmosphere and an excellent kitchen, with a highly recommended daily menu that caters to even the most discerning of palates.

Relais & Spa Castello di Casiglio is highlighted by its truly luxurious spa, making it a perfect destination for those seeking relaxation and indulgence. The standard rooms offer ample luxury, ensuring guests feel pampered throughout their stay. Guests are also treated to the elegance of very stylish visitors, adding to the overall ambiance of this high-end hotel.

However, there remains a noticeable gap between the luxury setting and the level of service provided. Some reviews suggest an expectation for more refined service that matches the hotel’s prestigious aspirations. Additionally, early sleepers may experience disturbances from wedding events hosted at the venue. Although these points underscore potential areas for improvement, they do not significantly detract from the overall charm and romantic allure of Relais & Spa Castello di Casiglio.

Romantic

Relais & Spa Castello di Casiglio offers an enchanting escape, perfect for a romantic getaway. Nestled in a serene and quiet location, the castle-turned-luxury hotel provides an oasis of tranquility amidst a dreamy setting. The building, with its medieval charm, exudes a romantic ambiance that has been beautifully maintained through its stylish renovations. Guests often admire the picturesque park surrounding the property, enhancing the rustic yet sophisticated allure. It's no surprise that many locals choose this venue for their wedding celebrations, drawn by its undeniably romantic atmosphere. Whether for a cozy weekend for two or as a scenic base to explore the region, the hotel's charm leaves a lasting impression. The excellent staff and luxurious amenities further amplify the serene and magical experience, making it a memorable choice for future trips.

Yes, Relais & Spa Castello di Casiglio has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Relais & Spa Castello di Casiglio.

Yes, Relais & Spa Castello di Casiglio welcomes dogs.

Yes, parking facilities are available at Relais & Spa Castello di Casiglio.

No, Relais & Spa Castello di Casiglio doesn't have a gym.

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