4-Star HotelThe hotel offers quiet, air-conditioned rooms and an outdoor swimming pool. Its location near the Alps and natural lakes makes it suitable for both business and family trips.
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Summary of reviews related to the '4 Star' categoryThe Best Western Alexander Park Chambéry presents itself as a four-star hotel with mixed reviews from its guests. The positive aspects highlighted include its fair pricing and consistent quality for a hotel of this category with some guests describing it as excellent for a four-star standard. The aesthetic appeal of the hotel was often noted, fitting the expectations of a four-star establishment in terms of looks.
However, numerous guests felt that the hotel fell short of the four-star mark in several aspects. The primary concerns involved the need for renovation, particularly the condition of the walls and bathroom facilities, which seemed outdated to many. Cleaning standards also drew criticism with some noting dirty carpeting in the hallways and rooms that were not up to par. There were also occasional complaints about limited menu choices for dinner and a lack of true amenities that are expected in a four-star hotel.
Interactions with staff were another area where experiences varied. While some found the service to be up to a four-star standard, others felt it lacked friendliness and responsiveness with specific issues such as delayed check-ins and language barriers.
Overall, while the Best Western Alexander Park Chambéry meets some expectations of a four-star hotel, it evidently falls short in key areas that detract from the overall guest experience.
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