Torre Lucerna Hotel Ensenada
Ensenada
31.86326200,
-116.65557800
,
Carretera Tijuana-ensenada Km 108.5 Zona Playitas
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Summary of reviewsTorre Lucerna Hotel Ensenada is highly recommended by guests for its beautiful, modern structure and prime location on the Pacific Ocean as you enter Ensenada. Guests appreciate the stunning sea views, especially from the deluxe rooms and the convenient proximity to the city center, the port, downtown areas and notable establishments. Despite minor noise from the highway, the location's overall attractiveness compensates for it.
The hotel is frequently praised for its cleanliness with guests noting the spotless and comfortable environment enhanced by stylish, well-maintained facilities. The rooms are generally described as spacious, modern and tastefully decorated, offering great sea views and very comfortable beds. However, some rooms were noted to have shortcomings such as limited size, water pressure issues and lack of amenities like a coffee maker.
The breakfast receives mixed reviews but is often highlighted for its good quality, variety and friendly staff. Some guests find the breakfast pricey and feel it lacks variety catering to European palates. However, the general experience remains positive with room for improvement in cost and options.
Dinner at the hotel also receives favorable reviews despite occasional slow service and isolated complaints about food quality. The culinary experience in the hotel's restaurant and bar is generally appreciated for its delicious and well-served dishes, although some guests feel the pricing might not always align with the quality.
The hotel's pool area is visually appealing and inviting with excellent service noted, though numerous guests comment on the very cold pool water and malfunctioning jacuzzi. Improvement in these areas could greatly enhance the pool experience.
The staff at Torre Lucerna Hotel Ensenada is consistently praised for their friendliness, professionalism and excellent customer service, greatly contributing to a positive guest experience. While there are minor shortcomings, the accommodating nature and attentiveness of the staff stand out.
Overall, Torre Lucerna Hotel Ensenada impresses guests with its elegance, cleanliness, comfortable rooms and helpful staff, making it a top choice for visitors seeking both luxury and convenience. The hotel strives to uphold its five-star rating, offering a luxurious and classy experience with many guests planning return trips.
Categories
The hotel is frequently praised for its cleanliness with guests noting the spotless and comfortable environment enhanced by stylish, well-maintained facilities. The rooms are generally described as spacious, modern and tastefully decorated, offering great sea views and very comfortable beds. However, some rooms were noted to have shortcomings such as limited size, water pressure issues and lack of amenities like a coffee maker.
The breakfast receives mixed reviews but is often highlighted for its good quality, variety and friendly staff. Some guests find the breakfast pricey and feel it lacks variety catering to European palates. However, the general experience remains positive with room for improvement in cost and options.
Dinner at the hotel also receives favorable reviews despite occasional slow service and isolated complaints about food quality. The culinary experience in the hotel's restaurant and bar is generally appreciated for its delicious and well-served dishes, although some guests feel the pricing might not always align with the quality.
The hotel's pool area is visually appealing and inviting with excellent service noted, though numerous guests comment on the very cold pool water and malfunctioning jacuzzi. Improvement in these areas could greatly enhance the pool experience.
The staff at Torre Lucerna Hotel Ensenada is consistently praised for their friendliness, professionalism and excellent customer service, greatly contributing to a positive guest experience. While there are minor shortcomings, the accommodating nature and attentiveness of the staff stand out.
Overall, Torre Lucerna Hotel Ensenada impresses guests with its elegance, cleanliness, comfortable rooms and helpful staff, making it a top choice for visitors seeking both luxury and convenience. The hotel strives to uphold its five-star rating, offering a luxurious and classy experience with many guests planning return trips.
Hotel with Spa
Torre Lucerna Hotel Ensenada is a full-service hotel with amenities. The availability of spa services enhances its appeal.
Hotel with Swimming Pool
This hotel features an outdoor swimming pool, fitness center, and ocean views. It's a great option for travelers looking for both relaxation and exercise amenities with easy access to the beach.
Outdoor Pool
Business Hotel
Offers business-friendly amenities such as a dedicated meeting room with a capacity of 488 sq m. It is well-equipped for corporate events and conferences, providing a professional environment and essential services for business travelers.
Hotel with Parking
Torre Lucerna Hotel Ensenada offers free private parking on site, eliminating the need for guests to search for external parking. This amenity provides direct access and security for parked vehicles.
EV charging stations
Hotel with Gym
This hotel has a fitness center, an outdoor swimming pool, and a jacuzzi.
Hotel with EV Charging Stations
Torre Lucerna Hotel Ensenada is equipped with an electric vehicle charging station, providing a necessary facility for guests traveling with electric vehicles.
Hotel with Outdoor Pool
As a 5-star hotel, it boasts a significant outdoor pool area that includes a jacuzzi, creating a luxurious and well-appointed environment for guests to relax and enjoy.
Luxury Hotel
Romantic Hotel
5-Star Hotel
Guest Reviews
Torre Lucerna Hotel Ensenada enjoys a prime location that guests consistently praise. Positioned right on the Pacific Ocean as you enter Ensenada, the hotel offers stunning sea views from its deluxe rooms. Its central location is both convenient and picturesque, placing visitors close to the city center, the port, downtown areas and notable establishments like the steak house Sanos. Despite being situated on the highway, which can sometimes introduce a bit of noise, the proximity to the beach and other local attractions more than compensates for this minor inconvenience.
The hotel itself is described as beautiful with a well-maintained, modern structure that exudes comfort and luxury. Guests frequently commend the property's cleanliness and the high standards of service provided by the friendly staff. The lobby and general ambiance reflect a high level of care and attention to detail, making it not just a place to stay, but a noteworthy part of the Ensenada experience. Overall, the combination of an excellent location, breathtaking views and top-notch facilities makes Torre Lucerna Hotel Ensenada highly recommended for any traveler.
The breakfast at Torre Lucerna Hotel Ensenada garners mixed reviews with many guests highlighting the positives. The buffet breakfast is frequently noted for being very good, extensive and complete, offering a delicious start to the day. Several reviewers specifically commend the exceptional and very good variety, which often surpasses typical hotel breakfast standards. Friendly and welcoming staff enhance the dining experience for many visitors, contributing to the overall positive perception of the breakfast.
However, some guests express concerns about its price, labeling it as pricey or expensive, which impacts their overall satisfaction. A few reviewers also criticize the limited food variety, particularly for those with a European palate and others mention instances of poor food quality and service issues. Despite these negatives, the general consensus leans towards a satisfactory breakfast experience with commendable aspects, though there may be room for improvement in terms of cost and variety.
Torre Lucerna Hotel Ensenada offers a dining experience that has delighted many guests with its great food. Numerous patrons have praised the delicious and well-served dishes at the hotel's restaurant. Despite occasional slow service and some isolated complaints about the quality, such as fish being dry and lukewarm, most guests found the food to be very good and enjoyable. The bar area has also been noted for its slower service at times, but overall, the culinary experience at this hotel has been highly appreciated. While some feel that the price might not always align perfectly with the quality, the general consensus is that the dining experience is a positive highlight of their stay.
Torre Lucerna Hotel Ensenada boasts rooms that are generally praised for their cleanliness and comfort. Many guests find the rooms to be spacious, modern and tastefully decorated, offering stunning sea views which greatly enhance the guest experience. The facilities are highlighted as new, well-maintained and stylish, contributing to an elegant atmosphere throughout the hotel.
The beds, often described as very comfortable, further add to the satisfaction, even though a few guests noted some inconvenience with certain configurations. While the views from the ocean-facing rooms are lauded, there are comments on the noise levels for rooms facing the mountain.
Despite the predominately positive reviews, a few areas for improvement are noted. Some rooms fall short in terms of size, water pressure and lack of certain amenities like a coffee maker. Additionally, a few reviews mention occasional service lapses and issues with reservations for events.
Overall, Torre Lucerna Hotel Ensenada manages to impress its guests with its chic, clean and spacious rooms, making it one of the preferred accommodations in the area.
Guests at Torre Lucerna Hotel Ensenada had mixed experiences regarding the beds. Many found the beds to be exceptionally comfortable and appreciated the overall comfort they provided. Guests frequently mentioned that the beds were comfy, huge and complemented by clean sheets and nice furnishings. Some others highlighted the very comfortable mattresses and noted the quick availability of room service, which added to their positive experience.
However, not all feedback was favorable. There were comments about some beds being too soft and even in poor condition. Additionally, several guests criticized the pillows for being small and made from poor materials that caused discomfort. Some also pointed out issues with the bed's proximity to the closet and minibar. Overall, while the comfort of the beds received significant praise, there were occasional concerns about bed and pillow quality.
Torre Lucerna Hotel Ensenada has been consistently praised for its high standards of cleanliness. Guests frequently describe the hotel as extremely clean, modern and spacious. Despite a few isolated concerns about the cleanliness of specific areas like the jacuzzi and some issues with room cleaning, the overall feedback is overwhelmingly positive. The staff's attention to detail and friendliness complement the spotless and comfortable environment, earning the hotel high marks. The elegant design and comfortable amenities further enhance the guest experience, making it a top choice for visitors seeking both style and cleanliness during their stay.
At Torre Lucerna Hotel Ensenada, the staff consistently receive high praise for their friendliness and helpfulness. Numerous guests highlight the welcoming and pleasant demeanor of the employees, mentioning the fantastic customer service and excellent attention they received throughout their stay. The reception is noted for its professionalism with the staff ensuring guests feel comfortable and attended to. While a few reviews pointed out minor shortcomings, the overwhelming sentiment is that the team's accommodating nature and dedication to a positive guest experience stand out. Overall, the kindness and attentiveness of the staff contribute significantly to the enjoyable atmosphere of the hotel.
Torre Lucerna Hotel Ensenada boasts a visually appealing back pool area that guests describe as nice and enjoyable. Many visitors have praised the pool for being excellent and great, providing an inviting atmosphere to relax and unwind. The service at the pool has been noted for its attentive and excellent attention.
However, multiple guests reported that the pool's water temperature detracted from their experience with terms such as very cold, super cold and even frozen being used to describe it. The pool's heater was reportedly not functioning and there were complaints about the reluctance to turn on the pool’s heater. Additionally, the jacuzzi at the pool area was often found to be broken with dirty water and jets that didn't work properly, contributing to a less than ideal experience.
Despite these issues, the overall ambiance at the pool area receives a nod of approval from guests, making it a potentially enjoyable aspect of a stay, provided the hotel addresses the temperature concerns.
Torre Lucerna Hotel Ensenada receives high praise from guests, consistently described as exceptional. The hotel strives to uphold its five-star rating, offering a phenomenal experience that feels like a luxurious vacation. This property in a small city aims to provide top-notch services and facilities, though some guests noted issues like water pressure. Despite this, the hotel impressively delivers an amazing and exceptionally classy stay, prompting many visitors to plan return trips.
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Location
The hotel itself is described as beautiful with a well-maintained, modern structure that exudes comfort and luxury. Guests frequently commend the property's cleanliness and the high standards of service provided by the friendly staff. The lobby and general ambiance reflect a high level of care and attention to detail, making it not just a place to stay, but a noteworthy part of the Ensenada experience. Overall, the combination of an excellent location, breathtaking views and top-notch facilities makes Torre Lucerna Hotel Ensenada highly recommended for any traveler.
Breakfast
However, some guests express concerns about its price, labeling it as pricey or expensive, which impacts their overall satisfaction. A few reviewers also criticize the limited food variety, particularly for those with a European palate and others mention instances of poor food quality and service issues. Despite these negatives, the general consensus leans towards a satisfactory breakfast experience with commendable aspects, though there may be room for improvement in terms of cost and variety.
Dinner
Rooms
The beds, often described as very comfortable, further add to the satisfaction, even though a few guests noted some inconvenience with certain configurations. While the views from the ocean-facing rooms are lauded, there are comments on the noise levels for rooms facing the mountain.
Despite the predominately positive reviews, a few areas for improvement are noted. Some rooms fall short in terms of size, water pressure and lack of certain amenities like a coffee maker. Additionally, a few reviews mention occasional service lapses and issues with reservations for events.
Overall, Torre Lucerna Hotel Ensenada manages to impress its guests with its chic, clean and spacious rooms, making it one of the preferred accommodations in the area.
Beds
However, not all feedback was favorable. There were comments about some beds being too soft and even in poor condition. Additionally, several guests criticized the pillows for being small and made from poor materials that caused discomfort. Some also pointed out issues with the bed's proximity to the closet and minibar. Overall, while the comfort of the beds received significant praise, there were occasional concerns about bed and pillow quality.
Cleanliness
Staff
Pool
However, multiple guests reported that the pool's water temperature detracted from their experience with terms such as very cold, super cold and even frozen being used to describe it. The pool's heater was reportedly not functioning and there were complaints about the reluctance to turn on the pool’s heater. Additionally, the jacuzzi at the pool area was often found to be broken with dirty water and jets that didn't work properly, contributing to a less than ideal experience.
Despite these issues, the overall ambiance at the pool area receives a nod of approval from guests, making it a potentially enjoyable aspect of a stay, provided the hotel addresses the temperature concerns.
5 Star
Yes, Torre Lucerna Hotel Ensenada has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Torre Lucerna Hotel Ensenada.
No, Torre Lucerna Hotel Ensenada doesn't allow dogs.
Yes, parking facilities are available at Torre Lucerna Hotel Ensenada.
Yes, Torre Lucerna Hotel Ensenada has a gym.
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