IntercityHotel Enschede

Enschede 52.22252200, 6.89367400 , Willem Wilminkplein 5 (Show on Map)
8.1
Very Good


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Summary of reviewsIntercityHotel Enschede is highly regarded for its prime location, situated within walking distance to the city center and adjacent to the central train station. This makes it an ideal spot for both leisure and business travelers, offering easy access to nightlife, shopping centers and public transportation. Guests particularly enjoy the scenic views from the upper-floor rooms and the proximity to key attractions such as the Old Market and various theaters, which enhance the hotel's appeal as a base for exploring Enschede.

The breakfast at IntercityHotel Enschede generally receives high praise for its variety and quality, featuring a continental spread that caters to diverse tastes with items like fresh bread, traditional Dutch breakfast options and international selections. While the breakfast area can sometimes be crowded and there are minor issues with the variety of some items, the overall experience is positive, underlined by the friendly and efficient staff.

Dinner options are limited at the hotel, but the surrounding area compensates with an abundance of appealing dining venues. Guests appreciate the quality cocktails at the hotel’s bar, even though it may not always be open. The general consensus is that while the on-site dining could use enhancements, the nearby establishments offer sufficient alternatives.

Rooms at the hotel are praised for being spacious, clean and well-furnished with modern, functional decor and ample natural light. Many rooms offer beautiful views of the city, particularly from the higher floors and are equipped with air conditioning and tea and coffee making facilities. Despite minor issues such as outdated decor in some areas, the overall room experience is comfortable and pleasant.

Cleanliness is a strong point for IntercityHotel Enschede with guests often commending the spotless and well-maintained rooms and common areas. Daily cleaning services and efficient staff contribute to a high standard of cleanliness, though there are occasional reports of minor lapses.

The staff at IntercityHotel Enschede are frequently praised for their friendliness, helpfulness and professionalism. The multilingual team ensures smooth communication and efficient service, creating a welcoming atmosphere for guests. Any minor instances of inconsistency in service are overshadowed by the overall positive interactions with the hotel staff.

The WiFi at the hotel is generally seen as a positive aspect with most guests finding it fast, reliable and easy to use. Although there are occasional issues with setup and access, the provision of free WiFi is appreciated.

Parking at the hotel receives mixed reviews; while the availability of a secure underground parking garage is convenient, difficulties with locating the garage and limited space are persistent issues. Additionally, parking fees are seen as reasonable by some but an extra cost by others.

For electric vehicle owners, the availability of EV charging points is a practical feature, despite some guests encountering usability issues or finding the spaces occupied by non-electric vehicles.

Beds at the hotel receive largely positive feedback for comfort and cleanliness, though some guests find variations in mattress firmness and pillow support. Overall, the beds contribute to a good night's sleep, despite a few inconsistencies.

Business travelers find IntercityHotel Enschede to be a suitable choice, thanks to its convenient location and business-ready facilities. The hotel offers comfortable accommodations and practical amenities for short stays and work trips, catering well to corporate guests.

Accessibility at the hotel is well-regarded with facilities and rooms designed to accommodate guests with disabilities. Features such as accessible ramps and the convenient location further enhance its appeal for all travelers.
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Categories
Dog Friendly Hotel
This hotel welcomes pets of any size for an additional fee. It is centrally located and offers amenities such as a restaurant and bar. Pet-friendly policies enhance the experience for guests traveling with animals.

Business Hotel
This hotel provides modern accommodations and convenient access to the city's business district.

Hotel with Parking
IntercityHotel Enschede includes parking. It is a modern hotel option with the benefit of parking, suitable for travelers seeking convenience and accessibility.

EV charging stations  


Accessible Hotel
This hotel offers handicapped accessible rooms with barrier-free bathrooms. The hotel features an accessible ramp at the entrance and elevators, ensuring easy movement. Wheelchair accessibility extends to the lounge and registration desk.

Hotel with EV Charging Stations

4-Star Hotel

Room Types
Standard Double Room This double room has a minibar, airconditioning, electric kettle and soundproofing.

Business Double Room This double room has a minibar, airconditioning, electric kettle and soundproofing.

Business Plus Double Room This double room has a minibar, airconditioning, electric kettle and soundproofing.

Guest Reviews
8.1
Very Good
Location
IntercityHotel Enschede enjoys a prime location that consistently garners praise from its guests. The hotel is situated within walking distance to the city center and is in immediate proximity to the central train station, making it a convenient spot for both leisure and business travelers.

Whether arriving by train or exploring the numerous cafes, restaurants and shops in Enschede, visitors find the hotel's position ideal. Notably, many guests highlight the beautiful views from upper-floor rooms, adding an extra layer of appeal to their stay. The hotel also boasts proximity to key attractions such as the Old Market and various theaters, further solidifying its reputation as a perfect base for exploring the city.

With easy access to nightlife, shopping centers and public transportation, the hotel's central location is both practical and enjoyable. Guests frequently commend the facility for its cleanliness, friendly staff and the quiet, comfortable rooms that offer respite despite the bustling surroundings.

Overall, the IntercityHotel Enschede’s unbeatable location coupled with its excellent amenities makes it an excellent choice for anyone looking to immerse themselves in the heart of Enschede.

Breakfast
The breakfast at IntercityHotel Enschede generally receives high praise from guests with many highlighting the delicious and extensive options available. The breakfast buffet is noted for its variety and quality with some reviews specifically mentioning the tasty pastries and excellent coffee. Guests appreciate the continental spread that includes fresh bread, traditional Dutch breakfast items and international choices, covering something for everyone.

However, there are some mixed opinions. While many find the breakfast more than sufficient and well-organized, others feel it could be more abundant and offer a better variety, especially in terms of fresh fruit and vegetarian/vegan options. Some guests note issues like the breakfast area being too cold or overcrowded and occasional remarks about cold scrambled eggs and bacon.

Despite these occasional shortcomings, the friendly and helpful staff, combined with the overall abundant and tasty offerings, generally leave a positive impression on visitors. The extensive breakfast buffet, served in a nice restaurant setting, contributes to a pleasant start to the day at IntercityHotel Enschede.

Dinner
The dining experience at IntercityHotel Enschede offered a mixed bag for its guests. Despite the absence of a hotel bar or dedicated dinner options within the premises, the surrounding area compensates with several appealing dining venues. The hotel's bar, although not always open, has been praised for crafting excellent cocktails. However, the limited selection of spirits available in the lobby left some guests longing for more variety.

Breakfast received a nod of approval with a well-regarded restaurant and buffet area providing a great start to the day. Still, some operational aspects like the narrow spacing between tables at lunch and the presence of a waste bin on the breakfast table could use improvement.

Overall, while the hotel's on-site dining options are minimal, the proximity to other dining establishments in town adds a layer of convenience, ensuring guests do not go hungry. The potential for enhancements, particularly in the dinner service and additional options, remains an area for future consideration.

Rooms
IntercityHotel Enschede has received praise for its spacious, clean and well-furnished rooms, providing a comfortable stay for guests. The rooms are described as modern and functional with many offering beautiful views of the city from their large windows, especially those on the higher floors. Guests appreciated the quiet and soundproof nature of the rooms, making for a peaceful stay despite the central location. The decor is noted to be simple yet tasteful with ample natural light enhancing the ambiance of the rooms.

Facilities within the rooms are often highlighted with many rooms equipped with air conditioning, tea and coffee making facilities and ample closet space. The bathrooms are consistently mentioned as clean, practical and well-maintained, contributing to an overall positive experience. Some rooms feature additional amenities such as small fridges and well-structured layouts that maximize comfort and convenience.

While a few guests noted minor issues such as outdated decor in some areas, the general consensus remains overwhelmingly positive due to the cleanliness, comfort and spaciousness of the rooms. The location of the hotel near the train station and city center adds to its appeal, making IntercityHotel Enschede a well-regarded choice for visitors looking for both convenience and comfort during their stay.

Beds
Guest reviews for the beds at IntercityHotel Enschede provide a mixed picture, though they largely lean towards positive experiences. Several guests have highlighted the comfort of the beds with terms like "comfortable beds," "large," "cozy," and "very comfortable beds" being frequently mentioned. Cleanliness and orderly presentation of the beds also contribute positively to guest satisfaction. There are notes of "good linen" and "well-appointed" rooms which add to the overall guest comfort.

However, there are notable mentions of narrower and softer beds which some guests found less than ideal. Concerns about the mattresses being too soft or too hard with occasional mentions of them being "worn out" or "sagging" show inconsistency in bedding conditions. The firmness preferences vary significantly with some appreciating the soft feel while others find it too yielding or springy.

Pillows garnered varying feedback as well; while "soft pillows" were a plus for some, others found them "too thin" and unsupportive. The size of the duvets and the occasional "creaky" bed were minor points of dissatisfaction for a few guests.

Overall, while the majority of guests seem quite comfortable with their beds, there are some remarks about the variability in comfort levels, highlighting the need for more consistent quality and potentially firmer options to cater to different preferences.

Cleanliness
IntercityHotel Enschede generally receives positive remarks for its cleanliness from guests. Many guests appreciate the hotel's overall cleanliness, finding the rooms very clean, tidy and well-maintained. The hotel’s modern and fresh interiors are frequently highlighted as spotless and appealing. Several comments specifically mention the neat and clean facilities with areas such as the lobby and common spaces also being well-kept.

The rooms are often described as spacious, comfortable and very clean, contributing to a pleasant stay. Daily cleaning services and the attentiveness to room cleanliness are particularly commendable with multiple mentions of rooms being ready, fresh and orderly upon arrival. Guests frequently appreciate the hotel's cleanliness as contributing to a sense of safety and comfort with staff also noted as efficient and friendly.

However, there are some areas where cleanliness could be improved. A few guests noted dust, hair and dirty spots in their rooms and bathrooms and occasional issues with unpleasant smells in the furniture or elevators were mentioned. Some rooms had specifics like dirty walls, stained fabric and worn furnishings that detracted from the overall cleanliness experience.

While overall cleanliness levels are high, the hotel could benefit from paying more attention to details such as bathroom corners, ensuring that housekeeping is thorough and consistent across all rooms. Despite these minor issues, IntercityHotel Enschede largely maintains a reputation for being a clean, modern and comfortable place to stay with many guests leaving satisfied with the cleanliness standards.

Staff
At the IntercityHotel Enschede, guest reviews frequently highlight the hotel staff's remarkable friendliness and helpfulness. Guests consistently describe the team as professional, courteous and multilingual, ensuring smooth communication and efficient service. The breakfast staff has been commended for their efficiency and positive demeanor, while the front desk staff has earned praise for their polite and attentive approach.

Overall, the reviews portray a staff that is not only well-trained and competent but also warm and welcoming. Many guests specifically appreciate the extra efforts made by staff members to attend to their needs, creating a pleasant and accommodating atmosphere.

However, it is worth noting some isolated comments about busy receptions and occasional unfriendliness, suggesting that there may be room for improvement in consistency. Despite these few negatives, the overwhelming consensus remains highly positive, detailing an experience marked by genuine hospitality and outstanding service.

Wi-Fi
At IntercityHotel Enschede, guests generally found the WiFi connection to be a positive aspect of their stay. The WiFi is described as good with sufficient coverage and strong, consistent performance across the hotel. Many appreciated that the WiFi was free, which added to the convenience of their stay. Some reviewers specifically noted that the WiFi was really fast, worked perfectly and caused no problems at all, making it easy for them to stay connected during their visit.

However, there were a few reported issues that travelers should be aware of. Some guests experienced difficulties with logging in, activating and finding information about the WiFi. There were complaints about outdated instructions on the WiFi access cards and occasional trouble connecting laptops to the network. A small number of guests found the WiFi to be slow or unreliable and mentioned that the free, limited version was insufficient for their needs.

Overall, while most guests had a positive experience with the hotel's WiFi, future visitors might want to prepare for the occasional hiccup in setup and access.

Parking
The parking situation at IntercityHotel Enschede receives mixed feedback from its guests. Many appreciate that there is a parking garage available directly underneath the hotel, offering ease of access and convenience. Guests often mention the safety and security of the parking facility with some deeming it as reasonably priced and reliable. For those who secured a spot, the underground parking was easy to use and provided peace of mind with its secure environment.

However, there are several notable challenges associated with the parking. A recurring issue is the difficulty in locating the parking garage due to poor signage and unclear instructions, making it confusing for many guests. The parking garage itself is described as narrow and tight with a very small entrance, adding to the overall difficulty in maneuvering vehicles into the space. Further complicating the issue, spaces appear to be limited and often fully occupied, despite prior reservations. Some guests report the necessity of calling reception for entry and finding that pre-reserved spots are still unavailable upon arrival.

Additionally, the parking fee, although considered reasonable by some, is viewed as an extra and sometimes expensive cost by others. Overall, while the parking at IntercityHotel Enschede can offer convenience and security for those who manage to navigate its complexities, the challenges in accessibility and limited capacity pose significant drawbacks.

EV charging stations
IntercityHotel Enschede offers convenient EV charging points, making it a practical choice for electric vehicle owners. The hotel provides electric vehicle charging spaces in its private parking garage, though guests have noted occasions when these spaces were occupied by non-electric vehicles. Additionally, there are charging points available for e-bikes. Some reviews suggest that the EV charging stations could benefit from extra maintenance or care, highlighting a need for improvements. Furthermore, guests mentioned a lack of information regarding the EV charging facilities. Despite these areas for enhancement, the availability of EV charging remains a useful feature for travelers with electric vehicles.

Business
IntercityHotel Enschede is highly regarded for its convenience and suitability for business travelers. Guests appreciate the business-ready facilities and practical location, which is both near downtown and conducive to work travel. The hotel features great business rooms and functional business facilities, offering comfortable and classy accommodations ideal for short stays and overnight work trips. Visitors note the convenience of scanning their room key card to operate the elevator, adding a layer of security. The amenities are praised for providing all necessary comforts, making it a good choice for business meetings and conferences. Overall, IntercityHotel Enschede delivers a business-friendly atmosphere with practical and convenient features tailored for the corporate guest.

Accessible
IntercityHotel Enschede generally receives positive feedback regarding its accessibility for guests with disabilities. The hotel offers fully accessible facilities, including bathrooms and rooms tailored for guests with disabilities, making it a disability-friendly environment. Guests appreciate the accessible ramp at the entrance and the hotel's convenient location, just a short walk from the train station, which enhances overall accessibility.

The hotel’s main entrance, lobby and rooms are designed to be accessible for all with easy access to the reception. Despite this, some guests encountered issues with the parking area, noting poor signage, unclear instructions and the entryway being difficult to find, especially in the dark. Additionally, the parking garage is small and not suitable for larger cars and alternative parking options are located farther away.

While there have been occasional problems with the hotel's elevator system—such as an outdoor elevator being broken, which requires guests to climb stairs—most found the elevators within the hotel to be easily accessible. This mix of accessibility features, combined with the friendly environment, makes IntercityHotel Enschede a generally good option for travelers with disabilities, though some improvements could be made in areas like parking and signage clarity.

Luxury
IntercityHotel Enschede offers a blend of modern aesthetics and a premium, well-kept environment that provides guests with a luxurious feel. The hotel's modern decor and spacious rooms are complemented by beautiful views of the city through large windows, adding to the overall experience. The bedrooms feature comfortable, large beds and luxurious bedding with some rooms offering balconies for added relaxation. Additionally, the bathrooms also present a luxury touch, further enhancing the feeling of a cushy stay.

Despite these positive aspects, there are notes on expectations for higher luxury given the price, suggesting more deluxe amenities wouldn't go amiss. The bar provides a simple yet pleasing atmosphere and the hotel’s overall ambience contributes to a good atmosphere, encouraging relaxation. Amenities like the brand new linen, cabinets and storage items add to the comfort.

The exceptional facilities and overall neatness round out the luxurious experience at this centrally located hotel, making it a great base for day trips. While some may find it not overly luxurious, it delivers a satisfying blend of luxury and comfort with a good price/quality ratio.

Dog Friendly
IntercityHotel Enschede is noted for its dog-friendly environment, making it a suitable choice for guests traveling with their pets. The hotel welcomes dogs with specific dog-friendly rooms available to accommodate furry friends comfortably. Guests have the convenience of bringing their dogs along without any issues, as the staff are particularly welcoming and accommodating to pets. While there are mentions that dogs are allowed in consultation, the overall consensus highlights the hotel as a pet-friendly option, ensuring a pleasant stay for both guests and their canine companions.


No, IntercityHotel Enschede doesn't have any pool.

No, a spa isn't available at IntercityHotel Enschede.

Yes, IntercityHotel Enschede welcomes dogs.

Yes, parking facilities are available at IntercityHotel Enschede.

No, IntercityHotel Enschede doesn't have a gym.

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