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Summary of reviewsSmile Apartments zum Goldenen Hirschen is celebrated for its strategic location in the heart of Krems, providing easy access to a myriad of restaurants, shops and historical landmarks. Guests appreciate the tranquility of the area despite its central positioning. The property's proximity to the scenic Wachau region and the EuroVelo 6 cycling path makes it a perfect base for excursions and hikes. The convenience of nearby parking facilities adds to the appeal, further enhancing the experience for those with vehicles.
The apartments themselves are modern, spacious and beautifully decorated, seamlessly blending historic charm with contemporary comforts, including Nespresso coffee machines and fully equipped kitchenettes. The rooms are bright, airy and characterized by their stylish decor, creating a cozy and luxurious atmosphere. Guests frequently highlight the comfort of the beds and the well-designed bathrooms, ensuring a pleasant and restful stay. The accommodations cater well to practical needs, offering ample storage options and even bike parking, making them ideal for couples and travelers alike.
Cleanliness is a standout feature with numerous praises for the spotlessly clean interiors and high-maintenance standards. The combination of modern amenities within historic buildings adds to the chic and welcoming ambiance, emphasized by the consistently pristine condition of the rooms.
The staff at Smile Apartments zum Goldenen Hirschen are noted for their friendliness, helpfulness and efficient service, contributing significantly to the positive guest experience. The check-in and check-out processes are smooth and the staff's approachable and courteous demeanor ensures that guests feel well-cared-for throughout their stay. Despite occasional comments about the staff's inexperience, their dedication and helpfulness consistently shine through.
Wi-Fi at the apartments generally receives positive feedback for its reliability and speed with many guests successfully using streaming services without interruptions. Although there are occasional reports of inconsistent service, the overall experience with the internet is favorable.
Lastly, while the beds are often described as super comfortable with high-quality bedding, some guests find them too soft or have issues with certain mattresses and pillows. Nonetheless, the general consensus is that the sleep quality is excellent, contributing to the overall comfort of the stay.
In summary, Smile Apartments zum Goldenen Hirschen stands out as a top choice for visitors to Krems, offering a blend of modern comfort, historic charm and exceptional service in a superb location.
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