Holiday Inn Express Hotel & Suites Emporia by IHG
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Summary of reviewsHoliday Inn Express Hotel & Suites Emporia by IHG, has generally received positive reviews from guests, particularly for its convenient and quiet location, friendly staff and excellent breakfast offerings. The hotel is praised for its strategic positioning off I-95, which provides easy access for travelers and is close to dining and shopping options. Guests also appreciate the clean environment and ample parking facilities.
The breakfast at the hotel is frequently highlighted as a standout feature. Guests commend the variety and quality of the food, including favorites like homemade biscuits, vegetable omelets, sausage patties and fresh-baked cinnamon rolls. The breakfast area is well-maintained, contributing to an enjoyable dining experience each morning.
Rooms at the hotel have generally been described as clean and spacious with comfortable beds and useful amenities like refrigerators and microwaves. Many families find the rooms suitable for larger groups. Although there are some reports of dated furniture and minor maintenance issues such as non-functional toilets and AC problems, the overall sentiment leans towards a comfortable and satisfying stay.
Cleanliness is another strong point for this hotel. Guests often mention the meticulously clean rooms, comfortable beds and well-kept common areas. The staff's friendliness and efficiency significantly enhance the positive experience, making guests feel welcomed and well taken care of. The breakfast staff’s excellent service is also appreciated.
The pool has received mixed reviews. While some children enjoyed it and guests found it clean at times, there were concerns about inconsistent water temperature, excessive chlorine and maintenance issues. However, these negative points were somewhat mitigated by the accommodating staff.
Regarding the beds, many guests found them comfortable and conducive to a good night's sleep, despite minor issues like bed height and occasional size discrepancies.
Overall, the Holiday Inn Express Hotel & Suites Emporia by IHG, provides a welcoming and convenient stay with notable strengths in its location, breakfast, cleanliness and staff service. Some areas could benefit from maintenance improvements, but these do not significantly detract from the overall positive guest experience.
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The breakfast at the hotel is frequently highlighted as a standout feature. Guests commend the variety and quality of the food, including favorites like homemade biscuits, vegetable omelets, sausage patties and fresh-baked cinnamon rolls. The breakfast area is well-maintained, contributing to an enjoyable dining experience each morning.
Rooms at the hotel have generally been described as clean and spacious with comfortable beds and useful amenities like refrigerators and microwaves. Many families find the rooms suitable for larger groups. Although there are some reports of dated furniture and minor maintenance issues such as non-functional toilets and AC problems, the overall sentiment leans towards a comfortable and satisfying stay.
Cleanliness is another strong point for this hotel. Guests often mention the meticulously clean rooms, comfortable beds and well-kept common areas. The staff's friendliness and efficiency significantly enhance the positive experience, making guests feel welcomed and well taken care of. The breakfast staff’s excellent service is also appreciated.
The pool has received mixed reviews. While some children enjoyed it and guests found it clean at times, there were concerns about inconsistent water temperature, excessive chlorine and maintenance issues. However, these negative points were somewhat mitigated by the accommodating staff.
Regarding the beds, many guests found them comfortable and conducive to a good night's sleep, despite minor issues like bed height and occasional size discrepancies.
Overall, the Holiday Inn Express Hotel & Suites Emporia by IHG, provides a welcoming and convenient stay with notable strengths in its location, breakfast, cleanliness and staff service. Some areas could benefit from maintenance improvements, but these do not significantly detract from the overall positive guest experience.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Holiday Inn Express Hotel & Suites Emporia by IHG, enjoys a superb location praised by many guests. Positioned conveniently off I-95, it grants easy highway access, making it ideal for travelers and those attending nearby events. The hotel's proximity to both fast food outlets and shopping facilities adds to its attractiveness, offering guests convenient dining and retail options. Despite being close to highway amenities, the property maintains a quiet atmosphere, providing a peaceful retreat. The location is especially favored by those en route to the beach or in need of overnight stays during longer journeys. Ample parking space and nearness to necessary facilities further enhance its appeal. Overall, guests highlighted the hotel's clean environment and excellent staff, contributing to a comfortable and pleasant stay.
The breakfast offerings at Holiday Inn Express Hotel & Suites Emporia by IHG, have garnered significant praise from guests. Many reviewers found the breakfast to be excellent with comments highlighting the great variety and quality of the food. Guests appreciated the hot breakfast buffet with some noting specific items such as homemade biscuits, vegetable omelets, sausage patties and fresh-baked cinnamon rolls. The pancake machine and pre-made omelets also stood out as favorites.
The breakfast was frequently described as very good, extensive and phenomenal, exceeding the typical expectations for a hotel in this price range. Several guests mentioned enjoying a delicious and copious breakfast with some emphasizing that it was better than what is usually found at similar hotels. There were some isolated comments regarding limited choices and less-than-perfect bread; however, the overall sentiment remained positive.
The friendly staff and well-maintained breakfast area contributed to a pleasant dining experience. Overall, guests were satisfied with the breakfast selection, valuing its variety and quality. It was noted as a great feature of the hotel that contributed significantly to the overall satisfaction of their stay.
Holiday Inn Express Hotel & Suites Emporia by IHG has received mixed feedback regarding its rooms. Many guests have praised the hotel for its clean and spacious rooms, often noting the comfortable beds and well-equipped amenities such as refrigerators with freezers and microwaves. Newly renovated and nicely decorated rooms add a fresh feel to the stay. Families especially appreciated the spacious rooms that comfortably accommodated larger groups.
However, the hotel has received some criticism. A few guests reported issues such as dated furniture, non-functional toilets and AC problems. There were mentions of cleanliness issues in some instances with room floors not being clean and odd smells, including musty and pool-like odors. Other minor inconveniences included hard-to-open room doors and wallpaper peeling in bathrooms.
Overall, while the hotel has its clean and comfortable attributes that many guests appreciate, some areas could benefit from attention to detail and maintenance.
The bed situation at Holiday Inn Express Hotel & Suites Emporia by IHG, gathers a mixed set of opinions. On the bright side, many guests found the beds to be very comfortable, often praising the bedding and big pillows. A sense of cleanliness and comfort is frequently highlighted by reviewers. Several describe the beds as clean and express satisfaction with a good night's sleep.
However, there are some drawbacks. A few guests noted that the beds were too high, making it somewhat challenging for shorter individuals to get in and out. Additionally, not all guests received the bed size they requested with some ending up with full-size beds instead of the desired queen size. Issues with bed quality were mentioned sporadically, ranging from uncomfortable or lumpy mattresses to the extreme case of broken springs.
In summary, while many guests enjoyed a high level of comfort and cleanliness concerning the beds, others faced specific issues like bed height, size discrepancies and occasional discomfort.
The Holiday Inn Express Hotel & Suites Emporia by IHG, receives high marks for its cleanliness and comfortable accommodations. Guests often highlight the freshly renovated and very clean rooms and many found the beds to be particularly comfortable. The overall property, including common areas like the lobby and exercise room, is noted for being well-maintained and tidy. The hotel staff frequently gets compliments for their friendliness and helpfulness, enhancing the positive experience.
Breakfast also gets favorable mentions with guests appreciating both the cleanliness and quality of the food provided. Many guests are especially impressed by the meticulous cleanliness, describing rooms and facilities as spotless and well-kept.
However, there are occasional complaints about unpleasant room odors, such as mustiness and sweat, as well as infrequent issues like black mold in bathrooms and dust in bedrooms. A few reviews mention specific problems like dirty bed sheets and even sightings of bugs. Despite these outliers, the predominant sentiment is that the hotel is a clean and comfortable place to stay.
Holiday Inn Express Hotel & Suites Emporia by IHG, receives high praise for its outstanding staff. Guests repeatedly highlight the friendliness and courteousness of the team members, making visitors feel warmly welcomed from the moment they arrive. The front desk staff has been noted for their quick and professional service with special mentions for their efficiency in handling room changes and offering helpful assistance.
The breakfast staff also garners commendations for their exceptional service, contributing to an enjoyable start to the day. It’s clear that the hotel staff take pride in their work, consistently going above and beyond to assist guests, even in challenging situations like car trouble. The evening registrar, particularly Janet, has left a lasting positive impression on guests due to her exemplary service.
Overall, the staff's collective effort in being helpful, friendly and efficient significantly enhances the experience at this property, making it a preferred stop for many travelers heading north during the summer months. While there are occasional mentions of areas for improvement, the overwhelmingly positive feedback about the staff's performance stands out.
Guests at the Holiday Inn Express Hotel & Suites Emporia by IHG, have had mixed experiences with the pool. On the positive side, many children enjoyed the pool and at times it has been described as very clean. However, there have been a number of issues noted, such as the pool being too cold, not working properly or having too much chlorine causing eye irritation. Additionally, some guests reported that the pool was dirty or even had green water. The small size and the inconsistency in water temperature were other points of concern. Despite these issues, the friendly staff contributed positively to the overall experience.
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Location
Breakfast
The breakfast was frequently described as very good, extensive and phenomenal, exceeding the typical expectations for a hotel in this price range. Several guests mentioned enjoying a delicious and copious breakfast with some emphasizing that it was better than what is usually found at similar hotels. There were some isolated comments regarding limited choices and less-than-perfect bread; however, the overall sentiment remained positive.
The friendly staff and well-maintained breakfast area contributed to a pleasant dining experience. Overall, guests were satisfied with the breakfast selection, valuing its variety and quality. It was noted as a great feature of the hotel that contributed significantly to the overall satisfaction of their stay.
Rooms
However, the hotel has received some criticism. A few guests reported issues such as dated furniture, non-functional toilets and AC problems. There were mentions of cleanliness issues in some instances with room floors not being clean and odd smells, including musty and pool-like odors. Other minor inconveniences included hard-to-open room doors and wallpaper peeling in bathrooms.
Overall, while the hotel has its clean and comfortable attributes that many guests appreciate, some areas could benefit from attention to detail and maintenance.
Beds
However, there are some drawbacks. A few guests noted that the beds were too high, making it somewhat challenging for shorter individuals to get in and out. Additionally, not all guests received the bed size they requested with some ending up with full-size beds instead of the desired queen size. Issues with bed quality were mentioned sporadically, ranging from uncomfortable or lumpy mattresses to the extreme case of broken springs.
In summary, while many guests enjoyed a high level of comfort and cleanliness concerning the beds, others faced specific issues like bed height, size discrepancies and occasional discomfort.
Cleanliness
Breakfast also gets favorable mentions with guests appreciating both the cleanliness and quality of the food provided. Many guests are especially impressed by the meticulous cleanliness, describing rooms and facilities as spotless and well-kept.
However, there are occasional complaints about unpleasant room odors, such as mustiness and sweat, as well as infrequent issues like black mold in bathrooms and dust in bedrooms. A few reviews mention specific problems like dirty bed sheets and even sightings of bugs. Despite these outliers, the predominant sentiment is that the hotel is a clean and comfortable place to stay.
Staff
The breakfast staff also garners commendations for their exceptional service, contributing to an enjoyable start to the day. It’s clear that the hotel staff take pride in their work, consistently going above and beyond to assist guests, even in challenging situations like car trouble. The evening registrar, particularly Janet, has left a lasting positive impression on guests due to her exemplary service.
Overall, the staff's collective effort in being helpful, friendly and efficient significantly enhances the experience at this property, making it a preferred stop for many travelers heading north during the summer months. While there are occasional mentions of areas for improvement, the overwhelmingly positive feedback about the staff's performance stands out.
Pool
Yes, Holiday Inn Express Hotel & Suites Emporia by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Emporia by IHG.
No, Holiday Inn Express Hotel & Suites Emporia by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Emporia by IHG.
Yes, Holiday Inn Express Hotel & Suites Emporia by IHG has a gym.
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