5-Star HotelThis luxury resort provides a 5-star experience with stunning views of Ella Rock and Little Adam's Peak from its chalets. It offers a spa with Ayurvedic treatments, a gym, a poolside bar, and an international cuisine restaurant. The resort is recognized for its exceptional service, extensive facilities, and the tranquil setting within a tea estate.
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Summary of reviews related to the '5 Star' categoryTucked away amidst lush landscapes, 98 Acres Resort & Spa impresses guests with its breathtaking beauty and serene environment. While the resort shines with its stunning natural setting, the culinary offerings equally elevate the experience, consistently praised as delicious and fulfilling. The staff frequently garners accolades for delivering top-notch and outstanding customer service, enhancing the overall atmosphere with their attentiveness and hospitality.
However, there seems to be a divergence in expectations concerning the five-star rating. While some guests feel the service is exceptional, others suggest that certain elements, like breakfast and staff training, might not align entirely with five-star standards. Noteworthy is the discrepancy in service when compared to other luxury hotels. Despite these occasional shortcomings, the resort's positive aspects resonate soundly with visitors, ensuring a memorable stay in a truly beautiful locale.
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