Hotel Elizondo

Elizondo 43.14493200, -1.51776600 , María Azpilikueta 10 (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Elizondo receives consistent praise for its exceptional location in the heart of Elizondo, making it a perfect spot for exploring local attractions, restaurants and the picturesque Baztan Valley. Guests appreciate the tranquility of a quiet street combined with easy access to the bustling town center. The beautiful views and hassle-free street parking add to the value for money, making it a favorite for travelers seeking comfort and accessibility. The strategic locale, coupled with friendly staff and comfortable facilities, ensures a pleasant and memorable stay.

The breakfast experience at Hotel Elizondo stands out with guests describing it as very complete and abundant. The cozy, tastefully decorated dining room adds to the enjoyment of a hearty morning meal. While some find the options basic, the quality and variety of products meet expectations and the breakfast staff's friendliness contributes to a positive start to the day.

The rooms are generally spacious, clean and well-equipped, offering comfort and convenience. However, the need for renovations, especially in the bathrooms, is apparent. Guests have noted outdated furnishings, sound insulation issues and occasional cleanliness problems, such as dust and mold. Despite these drawbacks, the large rooms with balconies and terraces provide a practical choice for budget-conscious travelers.

Cleanliness has received mixed feedback with numerous guests complimenting the overall maintenance while others noted specific issues like dirty bathrooms and dusty rooms. The staff, however, is a standout feature, frequently described as friendly, attentive and welcoming. Their efforts significantly enhance guests' experiences, making them feel at home.

The WiFi service at the hotel has mixed reviews with some guests experiencing good connectivity on smartphones but others reporting weak or unreliable signals, especially in rooms. The bedding also elicited varied opinions with some guests finding the beds and pillows comfortable, while others noted issues with worn-out mattresses and thin pillows.

Accessibility reviews are mixed as well. While the hotel's central location facilitates easy access to local amenities, the absence of an elevator poses challenges for guests with disabilities. The helpfulness of the reception staff in assisting with luggage partly mitigates this issue.

Overall, Hotel Elizondo excels in offering a strategic location and friendly service. Despite some areas needing improvement, such as room updates and consistent cleanliness, it provides good value for money, making it a practical choice for travelers.
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Room Types
Quadruple Room Featuring free toiletries, this quadruple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned quadruple room features a flat-screen TV, a wardrobe, parquet floors, heating as well as mountain views. The unit has 3 beds.

Double Room Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. Boasting a terrace with mountain views, this double room also offers a wardrobe and a flat-screen TV. The unit has 1 bed.

Single Room Offering free toiletries, this single room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The single room offers a flat-screen TV, a wardrobe, parquet floors, heating as well as mountain views. The unit has 1 bed.

Twin Room The twin room provides a wardrobe, parquet floors, a terrace with mountain views as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.

Guest Reviews
7.6
Good
Location
Hotel Elizondo has garnered consistent praise for its exceptional location, perfectly situated in the heart of the charming town of Elizondo. Reviewers highlight its proximity to local attractions, restaurants, bars and the picturesque landscapes of the Baztan Valley. The hotel offers the tranquility of a quiet street while ensuring easy access to the bustling town center, making it an ideal spot for both relaxation and exploration.

Many guests find parking to be hassle-free with convenient street parking available nearby. The central position of the hotel is particularly appreciated by those looking to explore the area's cultural and natural beauty, including attractions mentioned in the Baztan Trilogy books. Visitors also appreciate the beautiful views and the value for money provided by the hotel's accommodation.

The hotel’s blend of comfort and strategic placement makes it a favorite for travelers who prioritize accessibility and local charm. The friendly staff and comfortable facilities further enhance the guest experience, ensuring a stay that is both pleasant and memorable. Whether for a short stopover or a leisurely visit, Hotel Elizondo’s locale stands out as a significant advantage, consistently meeting and exceeding guest expectations.

Breakfast
At Hotel Elizondo, breakfast clearly stands out as a high point of the guest experience. The morning meal is frequently described as very complete, offering a plentiful and hearty selection that leaves guests satisfied. Many reviews highlight the breakfast as very good, abundant and varied, presented in a cozy and tastefully decorated dining room.

While some guests describe the breakfast as basic or simple, they still acknowledge that it meets expectations with quality products and a good diversity of options. The inclusion of breakfast in the room rate is often praised and the value for money is noted to be excellent.

Additionally, the breakfast staff receives positive remarks for their friendliness and attentiveness, ensuring that guests have a pleasant start to their day. Despite a few mentions of limited options or specific preferences such as fresh pastries, the overall sentiment remains positive with terms like delicious, spectacular and exceptional frequently used to describe the experience.

In summary, guests at Hotel Elizondo can expect a complete and satisfying breakfast experience with a variety of quality options that cater to different tastes, all served with a smile in a cozy setting.

Dinner
Hotel Elizondo offers a generally pleasant stay with a convenient central location and friendly staff, making it an easily accessible destination. While breakfast receives positive remarks, the dining options, particularly dinner, present some limitations. Guests have noted the lack of variety on the restaurant menu and occasional closures of both the bar and restaurant, affecting the dining experience. Despite these drawbacks, when available, the restaurant garners praise for the quality of its food.

Rooms
Hotel Elizondo offers rooms that are generally spacious, clean and well-equipped, but there are noticeable aspects that need improvement. Many guests appreciated the large and comfortable rooms, which come with heating and proper basic facilities, making them functional for resting and freshening up. The rooms also maintain a good temperature and the balconies and terraces available in some rooms add a nice touch to the stays.

However, the hotel struggles with outdated and worn-out furnishings and several guests noted that the rooms and bathrooms require significant renovations. Problems with sound insulation are prevalent, as noises from the street and within the hotel can be disturbing. Issues with cleanliness were also mentioned, including hairs and dust found in some rooms.

Although the room size is generally spacious, issues with lighting, uncomfortable mattresses and small bathrooms are frequently noted. The décor and structure of the rooms are quite dated with old furniture and fixtures and small repair needs are evident in various areas, including broken tiles and mold in the shower enclosures.

Despite these drawbacks, the hotel remains a practical choice for budget-conscious travelers due to its clean environment, correct basic amenities and excellent location. However, a comprehensive renovation and regular maintenance would enhance the overall guest experience.

Beds
At Hotel Elizondo, the guest feedback on the beds offers a mixed bag of experiences. Some guests found the beds quite comfortable with comments noting that the beds and pillows were comfortable and that overall the comfort was satisfactory. However, a significant portion of the reviews highlighted discomfort, particularly due to mattresses and pillows.

Many guests reported issues with the mattresses being soft, worn out and sunken with some mentioning that they could feel the springs poking out. There were also several remarks about the pillows being thin and uncomfortable, detracting from a restful sleep experience.

Despite these concerns, guests did appreciate the good value for money and the friendly staff. Nonetheless, the consensus suggests that an update to the bedding, including better mattresses and pillows, could greatly enhance the overall comfort and guest satisfaction at Hotel Elizondo.

Cleanliness
Hotel Elizondo has received mixed feedback regarding its cleanliness, though it frequently highlights positives. Several guests complimented the overall cleanliness of the hotel, describing it as very clean, clean and well-maintained on the surface. Some rooms were noted to be both clean and spacious, providing a comfortable and pleasant stay. Additionally, the hotel’s location was praised, combining cleanliness with convenience.

However, various reviews indicated areas needing improvement. Issues such as dirty bathrooms, dusty rooms, presence of hair and moldy smells were recurrent complaints. Some guests pointed out outdated facilities and the need for renovation, particularly in the bathrooms. The soundproofing in the rooms was also mentioned as inadequate.

In summary, while many visitors found the hotel clean and comfortable, there is evidently room for improvement in maintaining consistent cleanliness and addressing certain dated elements of the accommodation to enhance guests’ experiences.

Staff
Hotel Elizondo has garnered a myriad of favorable comments regarding its staff, who are often described as the hotel's strongest asset. The owner, frequently mentioned as being particularly kind and welcoming, sets a positive tone for the overall experience. Guests repeatedly highlight the staff's friendly, attentive and helpful nature. The reception staff receive special praise for their warmth and willingness to accommodate specific requests, such as room preferences and assistance with luggage.

Many reviewers noted the personal and familiar treatment they received, making their stay feel especially comfortable and welcoming. The breakfast service also receives positive mentions with staff described as kind and attentive, contributing to a pleasant start to the day. Despite a few isolated comments about minimal staff interaction and occasional unavailability, the general consensus portrays the staff as polite, accommodating and readily available to assist guests.

In addition to the friendliness of the staff, the hotel's strategic location and comfortable facilities complement the positive guest experience, creating a well-rounded and inviting atmosphere for travelers. Overall, Hotel Elizondo's staff excel in delivering a welcoming and friendly service, consistently ensuring that guests feel right at home.

Wi-Fi
Hotel Elizondo offers WiFi services that have received mixed reviews from guests. On a positive note, some guests have found the WiFi to work well, particularly noticing good performance on smartphones. However, there are consistent concerns about the WiFi coverage within the premises. Many guests have reported that the WiFi signal does not reach the rooms, especially those on the top floor. Additionally, issues like weak or unreliable signals have been noted with some guests unable to access WiFi on their laptops. Instances of internet problems have also been mentioned, occasionally causing inconvenience such as the necessity to pay in cash. Overall, while the WiFi service may be functional in some areas, it appears to have several limitations, particularly in room accessibility and consistent signal strength.

Accessible
Hotel Elizondo has received mixed reviews regarding its accessibility for guests with disabilities. On the positive side, the hotel is very conveniently located, allowing easy access to the town center, bars and other local amenities on foot. Guests appreciated the wide and comfortable stairs, which made movement easier for those who can negotiate steps.

However, the biggest drawback mentioned was the absence of an elevator, which posed a challenge for guests who required one. Some guests highlighted that their requests for ground floor rooms were accommodated, but it remains an important consideration for those planning to stay. Reception staff were noted to be helpful in assisting with luggage, which slightly alleviated the inconvenience caused by the lack of an elevator.

In terms of other facilities, the hotel does not provide private or secure parking, which was a concern for some guests, particularly those traveling by motorcycle. Additionally, there were comments about the hotel being difficult to find due to poor signage and some unhelpful experiences with the staff.

Overall, while Hotel Elizondo offers good accessibility to the town center, it currently lacks some key amenities, such as an elevator and secure parking, which could significantly benefit guests with disabilities.


No, Hotel Elizondo doesn't have any pool.

No, a spa isn't available at Hotel Elizondo.

No, Hotel Elizondo doesn't allow dogs.

No, parking facilities aren't available at Hotel Elizondo.

No, Hotel Elizondo doesn't have a gym.

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