Extended Stay America Suites - Elizabeth - Newark Airport
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Summary of reviewsExtended Stay America Suites - Elizabeth - Newark Airport is praised for its strategic location near Newark Airport, offering convenience for travelers with tight schedules. Guests also appreciate its proximity to the Mills at Jersey Gardens mall, various restaurants, entertainment options, car rental services and outlet stores, which adds significant value by minimizing commutes to business events and providing ample dining and entertainment choices.
The hotel's rooms receive mixed reviews. Positively, guests appreciate the spacious, well-laid-out rooms with useful amenities like kitchens and recliner chairs with comfortable beds being a standout feature. Some guests found the rooms to be clean, quiet and conducive to a restful stay. However, cleanliness is a recurring issue with reports of unclean bathrooms, stained sheets, unpleasant odors and general wear and tear in the building and facilities. Additionally, some guests noted problems such as broken amenities and inadequate kitchen equipment.
Breakfast at the hotel is generally viewed as falling short of expectations. Guests noted the minimal offerings of oatmeal and coffee with pre-packaged cereal bars and hard muffins failing to meet the demand for a more robust meal. The setup was often poorly stocked and there was a notable absence of more common breakfast items like eggs and sausages, indicating a need for substantial improvement in both variety and quality.
Staff experiences vary widely. Some guests received exceptional service from staff members like Jermaine and Shaquana, who contributed to a welcoming atmosphere. However, there were also reports of rude and dismissive behavior from some staff, inconsistency in service quality, issues with overcharging and unresolved security deposit returns.
The beds provide mixed experiences with many guests finding them extremely comfortable and conducive to a good night's sleep. However, there were complaints about the comfort of some beds with a few instances of bed bugs being reported, impacting the overall experience negatively.
Overall, while the prime location and certain room features receive positive feedback, improvements in cleanliness, breakfast offerings and service consistency are necessary to elevate guest satisfaction at Extended Stay America Suites - Elizabeth - Newark Airport.
The hotel's rooms receive mixed reviews. Positively, guests appreciate the spacious, well-laid-out rooms with useful amenities like kitchens and recliner chairs with comfortable beds being a standout feature. Some guests found the rooms to be clean, quiet and conducive to a restful stay. However, cleanliness is a recurring issue with reports of unclean bathrooms, stained sheets, unpleasant odors and general wear and tear in the building and facilities. Additionally, some guests noted problems such as broken amenities and inadequate kitchen equipment.
Breakfast at the hotel is generally viewed as falling short of expectations. Guests noted the minimal offerings of oatmeal and coffee with pre-packaged cereal bars and hard muffins failing to meet the demand for a more robust meal. The setup was often poorly stocked and there was a notable absence of more common breakfast items like eggs and sausages, indicating a need for substantial improvement in both variety and quality.
Staff experiences vary widely. Some guests received exceptional service from staff members like Jermaine and Shaquana, who contributed to a welcoming atmosphere. However, there were also reports of rude and dismissive behavior from some staff, inconsistency in service quality, issues with overcharging and unresolved security deposit returns.
The beds provide mixed experiences with many guests finding them extremely comfortable and conducive to a good night's sleep. However, there were complaints about the comfort of some beds with a few instances of bed bugs being reported, impacting the overall experience negatively.
Overall, while the prime location and certain room features receive positive feedback, improvements in cleanliness, breakfast offerings and service consistency are necessary to elevate guest satisfaction at Extended Stay America Suites - Elizabeth - Newark Airport.
Family Friendly Hotel
Extended Stay America Suites offer basic amenities suitable for families needing longer-term accommodations. The in-room kitchenettes allow families to prepare meals, saving on dining costs.
Dog Friendly Hotel
This hotel welcomes two pets up to 50 lbs. Larger pets may be considered with prior approval. Both dogs and cats are allowed. There are grassy areas for pet use on the property. The pet fee is $25 per pet, per night for the first 6 nights, and $10 per pet, per night thereafter.
Guest Reviews
Nestled conveniently close to Newark Airport, 'Extended Stay America Suites - Elizabeth - Newark Airport' enjoys praise for its prime location, making it an ideal choice for travelers needing easy airport access. The hotel's proximity to the bustling Mills at Jersey Gardens mall, as well as an array of restaurants and entertainment options like IKEA, IHOP, Ruby Tuesday and a nearby movie theater, is frequently highlighted. Guests appreciate the minimal commute to their business events and the value for money offered by the hotel. Despite some less favorable aspects, the excellent location near car rental services, outlet stores and tranquil surroundings ensures a restful stay, especially for those with tight travel schedules.
The breakfast at 'Extended Stay America Suites - Elizabeth - Newark Airport' appears to fall significantly short of guests' expectations. Many reviews highlight the minimal offerings, often limited to just oatmeal and coffee, which some found to be the only redeeming aspect of an otherwise lackluster meal service. The choices, such as packaged cereal bars and hard muffins, were frequently described as inadequate and unappetizing. There was a notable absence of more common breakfast items like eggs, sausages and fresh pastries. The overall breakfast setup, including the service area, was criticized for being poorly stocked and giving a subpar impression, more akin to budget accommodations. Despite differing opinions, it's clear that breakfast is an area with room for improvement in terms of both variety and quality.
The rooms at Extended Stay America Suites - Elizabeth - Newark Airport receive mixed feedback from guests. On the positive side, many appreciated the fantastic room layout and facilities, especially the kitchen and recliner chair. The size of the rooms is frequently mentioned as a highlight with several guests noting the spaciousness and comfortable setups. The convenient location, close to the mall and restaurants, adds to the appeal for travelers. Additionally, when clean, the rooms are described as fresh and comfortable and the beds are particularly noted for their comfort.
However, there are several areas where the hotel falls short. Issues with cleanliness are prevalent with reports of dirty rooms, hair in the bathroom and bed, stained sheets and even roaches. The odor of smoke and other unpleasant smells also detracts from the overall experience. Furthermore, the building and facilities are described as old and worn out with some areas needing significant updates and better lighting. Other guests mentioned inconveniences such as broken shower curtain rods, rattling refrigerators and a lack of kitchen equipment. Checking in could be more efficient as there have been delays. Despite these drawbacks, when the rooms meet expectations, they provide a decent, roomy and comfortable stay.
Extended Stay America Suites - Elizabeth - Newark Airport presents a mixed experience when it comes to the quality of its beds. Many guests have praised the beds for being comfortable with some even describing them as extremely comfortable, ensuring a restful night's sleep. However, there have been notable complaints about the lack of comfort with several guests finding the beds uncomfortable or in need of replacement. A few unfortunate experiences with bed bugs were also reported, significantly affecting the quality of the stay despite subsequent room changes. The hotel could benefit from more consistent bed quality and addressing these specific issues to enhance guest satisfaction.
Extended Stay America Suites in Elizabeth, near Newark Airport, showcases a mix of experiences when it comes to cleanliness. Visitors have praised the hotel for its very clean and quiet rooms, highlighting an enjoyable level of privacy and peaceful surroundings despite its proximity to nearby shipping companies. Some guests found their beds comfortable, contributing positively to their stay.
However, there are numerous accounts that underscore significant cleanliness concerns. Reports commonly mention dirty rooms with visible hair in both bathrooms and on the bedding, stained and unwashed sheets and smelly hallways and rooms. Specific issues, such as sticky floors, dusty bathtubs and piles of used dishes, further tarnish the experience. The presence of leftover items from previous guests under the beds and even drug residue, has been noted. Some areas, including the lobby and corridors, were described as filthy and the entire hotel is suggested to be old and in need of updates.
Overall, while some guests have appreciated certain aspects of their stays, the overwhelming narrative suggests that improvements in housekeeping and maintenance are necessary to meet travelers' expectations.
Reviews of Extended Stay America Suites in Elizabeth, near Newark Airport, highlight a mix of experiences with the hotel staff. Many guests found the staff to be helpful, pleasant and friendly with some noting exceptional service from specific members like Jermaine and Shaquana. Positive remarks point out that staff members often went out of their way to assist and ensure a welcoming atmosphere.
However, there were serious concerns as well. Some guests encountered rude and dismissive behavior from certain staff members and a few experienced issues with overcharging and unreturned security deposits. While the manager and some employees made efforts to rectify problems, inconsistency in service quality was noted with some staff showing a lack of care or willingness to help. Overall, while there are commendable efforts by certain team members, the experiences suggest variability in service depending on which staff are on duty.
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Location
Breakfast
Rooms
However, there are several areas where the hotel falls short. Issues with cleanliness are prevalent with reports of dirty rooms, hair in the bathroom and bed, stained sheets and even roaches. The odor of smoke and other unpleasant smells also detracts from the overall experience. Furthermore, the building and facilities are described as old and worn out with some areas needing significant updates and better lighting. Other guests mentioned inconveniences such as broken shower curtain rods, rattling refrigerators and a lack of kitchen equipment. Checking in could be more efficient as there have been delays. Despite these drawbacks, when the rooms meet expectations, they provide a decent, roomy and comfortable stay.
Beds
Cleanliness
However, there are numerous accounts that underscore significant cleanliness concerns. Reports commonly mention dirty rooms with visible hair in both bathrooms and on the bedding, stained and unwashed sheets and smelly hallways and rooms. Specific issues, such as sticky floors, dusty bathtubs and piles of used dishes, further tarnish the experience. The presence of leftover items from previous guests under the beds and even drug residue, has been noted. Some areas, including the lobby and corridors, were described as filthy and the entire hotel is suggested to be old and in need of updates.
Overall, while some guests have appreciated certain aspects of their stays, the overwhelming narrative suggests that improvements in housekeeping and maintenance are necessary to meet travelers' expectations.
Staff
However, there were serious concerns as well. Some guests encountered rude and dismissive behavior from certain staff members and a few experienced issues with overcharging and unreturned security deposits. While the manager and some employees made efforts to rectify problems, inconsistency in service quality was noted with some staff showing a lack of care or willingness to help. Overall, while there are commendable efforts by certain team members, the experiences suggest variability in service depending on which staff are on duty.
No, Extended Stay America Suites - Elizabeth - Newark Airport doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Elizabeth - Newark Airport.
Yes, Extended Stay America Suites - Elizabeth - Newark Airport welcomes dogs.
No, parking facilities aren't available at Extended Stay America Suites - Elizabeth - Newark Airport.
No, Extended Stay America Suites - Elizabeth - Newark Airport doesn't have a gym.
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