4-Star HotelThis hotel offers convenience for travelers with its proximity to the airport. It provides comfortable accommodations and essential amenities, making it a practical choice for short stays and layovers.
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Summary of reviews related to the '4 Star' categoryThe Four Points by Sheraton Santo Domingo is recognized as a 4-star hotel with facilities that reflect its rating. However, guests have noted that the amenities and overall quality do not match the high prices charged. The hotel's facilities and decor, such as the old carpet on the fourth floor and outdated elements, require significant refurbishment. Some essential services, like towel provision and functional elevators, have also been highlighted as areas needing attention. While it upholds a four-star classification, improvements are necessary to align the hotel with the expectations associated with its cost and rating.
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