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Summary of reviewsUMA Suites Chia consistently receives positive feedback for its strategic location, providing convenient access to shopping, dining, and local attractions in Chía. Guests appreciate the modern and well-maintained facilities, clean and comfortable rooms, and the commendable service level by the staff, although there are some mentions of traffic noise at night. The location's proximity to educational institutions and shopping venues enhances its appeal, making it an ideal choice for those seeking convenience and comfort.
The breakfast offerings at UMA Suites Chia are well-prepared and tasty, with friendly staff contributing to a pleasant dining experience. However, guests have pointed out a limited variety of options, primarily eggs, cheese, and bread, with additional costs for breakfast not always included in the room rate. There are operational challenges due to early closure or limited availability on weekends, but the existing flavor and staff hospitality are appreciated.
The rooms at UMA Suites Chia receive praise for their comfort, spaciousness, and cleanliness, catering well to traveler needs. The modern design, location near Bogotá, and friendly staff enhance the guest experience, making it suitable for business trips. However, room warmth due to Bogotá's chilly climate and varying room sizes affect guest satisfaction. Some areas need more attention, like stained sheets and service availability lapses, but overall, the hotel provides a comfortable and clean stay.
Cleanliness is a notable positive feature, with guests emphasizing the hotel's tidiness and organization. Although there are isolated incidents of strange smells and privacy disruptions due to cleaning, satisfaction with standards remains high. The hotel offers a comfortable stay at a reasonable price, though improvements could be made in transparency regarding parking and amenities.
The staff at UMA Suites Chia are praised for their friendliness and attentiveness, with specific commendations for individuals like Ana, Mirian, and Adrián enhancing the guest experience. Despite minor noise complaints, the staff's welcoming demeanor contributes significantly to a positive stay, making the hotel a recommended choice for attentive hospitality.
Opinions on the beds are varied, with many guests finding them comfortable, while others critique the hardness or size and noise issues. The pillow quality also draws mixed reactions. While some guests enjoy restful nights, others have concerns that potentially affect sleep quality.
Overall, UMA Suites Chia's blend of location, service, cleanliness, and comfort positions it as an excellent choice for short stays or business trips, with room types and service offerings needing consideration during booking.
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