InfoSummary of reviewsCasa de Nelly is a highly praised accommodation primarily due to its excellent location and welcoming atmosphere. Conveniently situated near Playa Mann, the beach and the town center, the hotel affords guests easy access to a plethora of restaurants, shops and the port. Its rooftop terrace offers stunning views, enhancing the serene yet central setting that balances tranquility with accessibility.
Breakfast at Casa de Nelly receives a blend of reviews, largely positive. Priced around $7 and available on request, it consists of fresh ingredients sourced from the family’s farm. Many guests commend the breakfast for its deliciousness and superb freshness with flexible serving times being a notable advantage. Some find the menu simple, but the overall feedback indicates it offers good value for its reasonable pricing.
The rooms are praised for their cleanliness, spaciousness and comfort. While some may find them basic or slightly outdated, the rooms remain well-maintained and functional, equipped with essentials such as air conditioning, refrigerators and hot showers. The upper-floor terraces with sea views add to their charm. Bathrooms, though small, are clean and daily cleaning ensures tidiness throughout the stay.
One of Casa de Nelly’s standout features is its exceptional staff, particularly Ivan, Soledad, Nelly and her sons. They create a warm, family-like environment, going above and beyond to ensure a memorable stay. The personal touches, such as airport pickups and tailored tours by Javier and attentive service by the team, contribute significantly to the positive guest experience.
Cleanliness is a strong point at Casa de Nelly with consistent daily cleaning services maintaining high standards in all areas. The rooms and bathrooms are frequently noted to be spotless upon arrival, providing a comfortable and pleasant lodging environment.
Family-friendliness is another key highlight with multiple reviews praising the welcoming, family-run atmosphere. The hotel’s dedication to ensuring all guests feel at home makes it an attractive option for families looking for comfortable and hospitable accommodation.
While the Wi-Fi service at Casa de Nelly receives criticism for being inconsistent and slow, this is a minor drawback compared to the overwhelmingly positive aspects of the stay.
Overall, Casa de Nelly is celebrated for its prime location, exceptional hospitality, comfortable accommodations and family-friendly environment, making it a favored choice for travelers seeking a centrally located yet tranquil and welcoming place to stay. Show more