Accessible HotelThis hotel offers beachfront accommodations with an outdoor swimming pool, garden, and private beach area. It has high review scores and is known for its accessibility features.
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Summary of reviews related to the 'Accessible' categoryLuxury Suites By Estrella del Mar offers a mix of amenities but falls short in key areas crucial for guests with disabilities. The hotel features basic services and functional room layouts, yet many guests reported persistent issues that impact accessibility. Several reviewers mentioned that the bathrooms were not designed for accessibility with bathtubs often malfunctioning. Additionally, the property faced maintenance challenges, including non-working coffee makers, electric outlets and refrigerators, as well as leaks and missing door handles. Important services such as the kids club and shuttle were also unavailable during some stays and some rooms experienced noise disturbances from neighbors, highlighting inconsistencies in the overall guest experience.
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