3-Star HotelSummary of reviews related to the '3 Star' categoryHoliday Inn El Paso Airport, an IHG Hotel, offers a pleasant stay in a clean and nice area with great customer service. Although some guests had issues with noise and unwelcoming staff, the hotel's location and comfortable beds received positive feedback. Some guests suggested that breakfast should be included in the price and that the hotel needs renovation. However, overall, guests found the hotel to be good, very good or superb. While some guests had negative experiences with the cleanliness of the bathroom and carpets, others found the hotel to be passable or pleasant. Family-friendly, the hotel could improve its services by bringing toiletries to the room upon request, as some guests found it inconvenient to fetch them at the front desk. While some guests would not book again, others praised the hotel for its value for money.
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