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Summary of reviewsHoliday Inn El Monte - Los Angeles by IHG, is generally well-received for its favorable location, cleanliness, staff friendliness, comfortable beds and spacious rooms. The hotel is strategically positioned near a variety of shops, Chinese restaurants and a Chinese supermarket with easy access to Interstate Highway #10 and other freeways, making it convenient for getting around the area and exploring nearby attractions like Pasadena, the Rose Bowl and Universal Studios. The quiet neighborhood, despite being somewhat distant from central Los Angeles, adds to the appeal for many travelers.
The rooms are particularly praised for their size, modern design and comfort. Guests find them exceptionally clean and well-maintained, contributing to a fresh and welcoming ambiance. The beds, accompanied by effective blackout curtains, enhance the sleep quality, although the sofa beds may not be as comfortable. Occasionally, there are remarks about the smell of smoke and subpar soundproofing, but overall, the room experience is very positive.
Cleanliness is a standout feature of this hotel. Guests consistently highlight the cleanliness and upkeep of both the rooms and common areas. The hotel environment is described as modern and appealing with holiday decorations and pleasant hallway fragrances adding to the experience. Some concerns about dust and carpet cleanliness are noted, but they appear to be minor in comparison to the overall high standards.
The hotel staff receive widespread acclaim for their friendliness, helpfulness and professionalism. From a smooth check-in process to attentive service throughout the stay, the staff’s dedication significantly enhances the guest experience. There is a minor mention of one rude receptionist, but such instances are rare and don’t overshadow the overwhelmingly positive feedback towards the staff.
Breakfast at the hotel elicits mixed reviews. Many guests enjoy the quality and taste of the weekend breakfast offerings, appreciating the freshly prepared and packaged meals. However, the lack of weekday breakfast service and the limited options available lead to some dissatisfaction. Enhancements such as more dining variety and additional in-room amenities are suggested to improve the breakfast experience further.
In conclusion, Holiday Inn El Monte - Los Angeles by IHG, offers a clean, comfortable and conveniently located accommodation option with a commendable staff and comfortable beds, making it a highly recommended choice for visitors to the area. Show more
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3-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Room with Two Queen BedsThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and a carpeted floor. The unit has 2 beds.
Standard King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.
Standard RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 2 beds.
Premium Queen Room with Living AreaOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds.
Premium King Room with Living AreaOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit offers 1 bed.
King Room - Hearing Accessible - Roll-in ShowerThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
King Room - Mobility Access/Roll in Shower - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit offers 1 bed.
Queen Room with Two Queen Beds - Disability Access with Roll In ShowerThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and a carpeted floor. The unit offers 2 beds.
Standard Queen Room with Two Queen Beds and Mobility Accessible TubThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Twin Room - Mobility AccessOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Holiday Inn El Monte - Los Angeles by IHG, offers a favorable location that appeals to a variety of travelers. The hotel is conveniently situated near numerous shops and a multitude of Chinese restaurants within a 10-minute walk, providing easy access to dining and shopping options. The proximity to Interstate Highway #10 and other freeways makes it a breeze to navigate around the area.
Guests appreciate the quiet neighborhood, although it's a bit distant from the heart of Los Angeles. However, the strategic location close to Pasadena and only 30 minutes from many attractions, such as the Rose Bowl and Universal Studios, compensates for this. The area is also close to a Chinese supermarket, enhancing convenience for many visitors.
The hotel itself is noted for its cleanliness, spacious rooms and friendly staff. With easy parking and good access to the rooms, it enhances the overall stay experience. Despite some noise issues from upper floors and the shower area, Holiday Inn El Monte - Los Angeles manages to provide comfort, good service and value at competitive prices.
Breakfast
Holiday Inn El Monte - Los Angeles garners mixed reviews regarding its breakfast offerings. Many guests find the breakfast to be delicious with freshly prepared and packaged meals, particularly enjoying the service on weekends. It's noted that the breakfast is amazing and very good, satisfying many who have tried it.
However, there are a few points of contention. The availability of breakfast is limited; it’s only offered on weekends and on weekdays, there's no breakfast service at all, which some feel was misleading based on prior information. Options are limited and sometimes the wait time is long. Guests also expressed a desire for more dining variety beyond the sole Chinese restaurant on the premises and the nearby McDonald's. Enhancements such as additional amenities in rooms, like bigger trash bins and coffee spoons, are suggested to further improve the experience.
In essence, while many enjoy the quality of the breakfast, the limited availability and choices leave room for improvement.
Rooms
Holiday Inn El Monte - Los Angeles by IHG, receives notable praise for its room accommodations, highlighted by the impressive room size and modern design. Guests frequently mention the rooms as spacious with many describing them as exceptionally clean and comfortable. Beds within these rooms score high on comfort, allowing for a good night's rest, although the sofa beds leave something to be desired due to their springiness and hardness.
The overall atmosphere of the rooms is clean and contemporary, enhancing guests' stays with a fresh and welcoming ambiance. This cleanliness extends throughout the hotel and the staff receives commendations for their helpfulness and commitment to maintaining these standards.
However, there are occasional remarks about lingering smells of smoke in some rooms and subpar soundproofing. Despite this, the combination of large, clean and well-equipped rooms with comfortable bedding ensures that most visitors have a pleasant and comfortable experience during their stay at this hotel.
Beds
Guests who stayed at the Holiday Inn El Monte - Los Angeles have frequently praised the comfort of the beds. The bedding is commendable and very comfortable with many noting that the beds were particularly conducive to a good night's sleep. Blackout curtains in the rooms further enhance the sleep experience by blocking out light effectively. While the comfort level of the main beds and pillows consistently wins approval, some guests found the pull-out couch less satisfactory in comparison. The cleanliness of the rooms, including the bathrooms, has also been highlighted positively. Although a few guests mentioned that the beds were too high, requiring some effort to get into, the overall impression of the sleep quality at this hotel remains highly favorable.
Cleanliness
Holiday Inn El Monte - Los Angeles by IHG, stands out for its cleanliness and comfort, consistently praised by guests. The facility is described as spacious with modern, updated rooms and a maintained property environment that guests appreciated. Many found the rooms to be clean and quiet, offering a peaceful stay. Visitors particularly noted the comfort and cleanliness of the beds and overall hotel hygiene.
The property also garnered positive remarks for being clean, secure and well-maintained. The hotel’s cleanliness was frequently highlighted, making it an appealing choice for travelers. The staff received recognition for their helpfulness and hospitality, contributing to a pleasant experience.
However, there were a few mentions of dust and some concerns about the cleanliness of carpets. Despite this, the overall sentiment towards the hotel's cleanliness remained favorable. The attractive holiday decorations and pleasant hallway fragrances added to the positive impression. In conclusion, Holiday Inn El Monte - Los Angeles by IHG, is considered a clean, comfortable and well-presented accommodation option in the area.
Staff
Guests have frequently praised the staff at Holiday Inn El Monte - Los Angeles, highlighting their exceptional friendliness, helpfulness and professionalism. The staff at the front desk are often described as awesome and very welcoming, ensuring a fast and smooth check-in experience. Throughout the stay, the hotel team demonstrates attentiveness and promptness in addressing any requests, making guests feel well-taken care of. The cleaning standards are described as excellent, reflecting the overall impeccable service. While interactions are predominantly positive, there is an isolated mention of a rude receptionist, an anomaly in the otherwise consistently friendly and supportive staff encounters.
Yes, Holiday Inn El Monte - Los Angeles by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn El Monte - Los Angeles by IHG.
No, Holiday Inn El Monte - Los Angeles by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn El Monte - Los Angeles by IHG.
Yes, Holiday Inn El Monte - Los Angeles by IHG has a gym.