Hotel Costa Mediterraneo

El Arenal 39.49760800, 2.75577700 , Gerona, 11 (Show on Map)
6.5
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Costa Mediterraneo, situated in the heart of S'Arenal, stands out for its enviable location, offering travelers proximity to vibrant local attractions, Arenal beach and convenient transportation links. Guests appreciate its accessibility to public transit, nearby parking and essential amenities like supermarkets and car rentals. Despite being centrally placed, the hotel maintains a peaceful atmosphere, ensuring a quiet retreat while still being close to the action. The friendly and attentive staff enhance the overall positive experience, making the hotel a favored choice for great value in an excellent location.

The breakfast experience at Hotel Costa Mediterraneo receives a mix of praise and criticism. Many guests commend the variety and taste of the breakfast buffet, highlighting the availability of both sweet and savory options. However, some criticize the quality and selection, noting issues such as cold eggs and pre-packaged food. The early closing time and having to eat at another location are also mentioned as drawbacks.

Regarding dinner and dining services, the hotel does not offer a proper dining area or dinner service, which disappoints some guests. However, the flexibility to eat their own food at poolside tables offers a convenient alternative. Despite the absence of regular dining services, guests occasionally enjoy complimentary dinners and the friendly staff often receive positive mentions.

The rooms at Hotel Costa Mediterraneo evoke a blend of commendation and criticism. They are praised for cleanliness, comfort and the presence of necessary amenities. Balconies with pool views add a pleasant touch for many. However, issues such as room size, lack of air conditioning, thin walls and outdated furnishings are frequently mentioned. Maintenance issues and occasional cleanliness lapses, such as ants or mold, are also noted, indicating a need for improvements.

Cleanliness feedback varies with some guests finding the rooms and common areas exceptionally clean and well-maintained, while others note significant issues such as insects and poorly cleaned bathrooms. The contrast suggests a need for more consistent cleaning routines.

The staff at Hotel Costa Mediterraneo consistently earn high praise for their friendliness, professionalism and helpful attitude. Guests frequently highlight the super friendly reception staff and the attentive housekeeping team, contributing to a generally positive stay. Despite occasional reports of unfriendliness, the overall consensus is that the staff enhance the hotel’s appeal.

WiFi connectivity at the hotel is noted as a significant downside. Many guests report weak or unreliable internet service, especially in rooms far from the reception area. Those needing a consistent internet connection might find this aspect lacking.

The outdoor pool receives mostly positive reviews, appreciated for its cleanliness and the pleasant terrace area. Guests generally enjoy the pool facility, although some report it being small, cold or occasionally not well-maintained.

Guest experiences with the beds are mixed. While some find them comfortable and clean, many report issues like worn-out mattresses, creaky bed frames and inconsistent bedding quality. These comfort issues detract from the overall experience for some visitors.

In summary, Hotel Costa Mediterraneo offers a budget-friendly and conveniently located stay with friendly and attentive staff. While certain areas like breakfast, room maintenance and WiFi connectivity need improvement, the hotel’s peaceful atmosphere, good value and central location make it a notable choice for travelers in the S'Arenal area.
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Categories
Hotel with Swimming Pool
This hotel has an outdoor pool. It is a great choice for travelers who want to enjoy swimming during their stay.

  Outdoor Pool  


Cheap Hotel
This hotel is a budget-friendly option.

Hotel with Outdoor Pool
The hotel offers an outdoor pool. It is well-situated for guests to enjoy the surrounding area.

Hotel near Golf Courses

Business Hotel

Room Types
Double or Twin Room This room features a balcony, private bathroom with hairdryer, TV, telephone and a ceiling fan. Free Wi-Fi, as well as a safe, air conditioning, and heating, are available at an extra cost. The hotel reserves the right to skip cleaning and towel service once a week.

Triple Room This room features a balcony, private bathroom with hairdryer, TV, telephone and a ceiling fan. Free Wi-Fi, as well as a safe, air conditioning and heating, are available at an extra cost. The hotel reserves the right to skip cleaning and towel service once a week.

Single Room This room features a balcony, private bathroom with hairdryer,TV, telephone, and a ceiling fan. Free Wi-Fi, as well as a safe, air conditioning and heating, are available at an extra cost. The hotel reserves the right to skip cleaning and towel service once a week.

Triple Room (2 Adults + 1 Child) This room features a balcony, private bathroom with hairdryer,TV, telephone, and a ceiling fan. A safe and air conditioning and heating are available at an extra cost. The hotel reserves the right to skip cleaning and towel service once a week.

Standard Single Room This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 1 bed.

Guest Reviews
6.5
Rated
Location
Nestled in the heart of S'Arenal, Hotel Costa Mediterraneo boasts an enviable location ideal for travelers seeking proximity to both vibrant local attractions and convenient transportation links. The hotel is merely a 10-15 minute walk from the stunning Arenal beach and is surrounded by an array of restaurants, shops and bars, ensuring guests have plenty of dining and entertainment options within reach. Visitors commend the hotel's easy access to public transportation with a bus stop just a short walk away, making trips to Palma and the airport both straightforward and stress-free.

Ideal for those who value convenience, the hotel is also close to several parking areas and provides good connections to main roads, making it an excellent choice for guests planning to explore the wider region by car. The central location offers relatively good access to local amenities, including supermarkets, pharmacies and car rental services, enhancing the overall travel experience.

Hotel Costa Mediterraneo is praised for its peaceful atmosphere despite its central location, allowing guests to enjoy a quiet retreat while still being close to the action. The friendly and attentive staff add to the positive experience, making it a well-regarded choice for those looking for great value in an excellent location. Whether staying for a short visit or a longer vacation, the hotel's blend of convenience, comfort and cost-effectiveness makes it a standout option in the S'Arenal area.

Breakfast
Hotel Costa Mediterraneo offers a breakfast experience that has garnered mixed feedback from its guests. On the positive side, many commend the breakfast for being delicious with a wide selection of ingredients and a combination of sweet and savory options. Descriptions such as 'good breakfast', 'great staff' and 'plentiful and varied' reflect the satisfaction of a number of visitors. The breakfast buffet enjoys particular praise for its diversity and decent service.

However, the reviews highlight several areas needing improvement. A notable number of guests find the breakfast to be meager with a limited selection and inconsistent quality. Complaints about cold eggs, pre-packaged food and absent items like fresh bread and pastries suggest that the offering could be more appetizing. Some reviews mention that the breakfast served is not worth the additional cost of 9€ per person, while others feel disappointed by the lack of vegetables and low-quality products.

External factors also impacted the breakfast experience. Guests noted the inconvenience of having to eat at another location and the early closing time of 10 am, which sometimes led to crowded situations where finding a table was difficult. Suggestions were made to serve breakfast on the beautiful terrace by the pool, which could potentially enhance the overall dining ambiance.

In summary, while Hotel Costa Mediterraneo has some guests who enjoy the breakfast for its variety and taste, there's significant room for improvement in both quality and service to meet the expectations of all its visitors.

Dinner
Hotel Costa Mediterraneo has received mixed reviews regarding its dinner and dining services. While some guests noted the lack of a dining area and meal services, others were able to appreciate certain aspects of the food experience. The hotel does not provide dinner service, which means guests cannot rely on the hotel for their evening meals or enjoy a freshly prepared dinner buffet. Instead, some guests have found the flexibility to eat their own food at poolside tables a convenient alternative.

However, there have been instances where guests were pleasantly surprised with complimentary dinners, which suggests occasional efforts to provide added benefits. Moreover, the staff has been described as always friendly, which contributes positively to the overall dining experience, despite the limitations on food availability.

Guests traveling for work or those desiring a half-board option to have all meals at the hotel may find the absence of a proper dining service challenging. Although there are no meal services apart from breakfast, the hotel does offer restaurant recommendations, aiding guests in finding suitable dining options nearby.

Overall, while the friendliness of the staff adds a positive note, the lack of dinner service and a proper dining area may leave guests looking for alternative dining solutions outside the hotel.

Rooms
Hotel Costa Mediterraneo invites a range of opinions about its rooms, blending commendations with notable critiques. The rooms earn praise for their cleanliness and comfort, often described as simple yet equipped with all necessary amenities such as towels and shower gel. The presence of balconies, some offering pool views, adds a pleasant touch for many guests. For travelers seeking a modest stay, the hotel's rooms with a cozy setup suffice, although expectations of luxury should be tempered.

However, feedback also surfaces frequent issues. Room size is a common concern, particularly in older sections of the hotel where space can be limited and furnishings outdated. The absence of air conditioning is another issue, especially during hotter periods when rooms can get uncomfortably warm. Noise levels, owing to thin walls and the lack of soundproofing, can disrupt the serenity that some guests seek.

Maintenance appears to be an area needing attention with various remarks about malfunctioning fixtures like air conditioners, fans and televisions. Cleanliness is a mixed bag—while many rooms are laudably clean, instances of ants, mold and subpar bathroom conditions have been reported. Upgrading room safety features and better management of pest control could enhance guest satisfaction.

In summary, Hotel Costa Mediterraneo offers a fundamentally clean and adequate place for budget-conscious travelers, though it may fall short of expectations set by online photos and descriptions. Addressing the noted deficiencies could significantly uplift the guest experience.

Beds
A stay at Hotel Costa Mediterraneo presents a mixed bag of experiences, specifically concerning the beds. Some guests found the beds comfortable and clean with nice, large beds and fairly adequate bedding. Clean bed linen and towels were a common plus and a few reviews highlighted that the beds were comfy enough.

However, many reviews indicate a lack of consistency in the quality of the mattresses and bed frames. Recurring feedback points to issues like saggy, very firm or worn-out mattresses with some beds being described as creaky and noisy. A significant number of guests found the beds uncomfortable or even unclean with issues such as holes in the sheets and bed frames that fell apart or sank in the middle.

Additionally, the overall ambiance was affected by small inconveniences such as thin walls, disruptions from noisy nightclub goers and occasional cleanliness oversights like dirty ceilings or burn marks on blankets.

In essence, while some reviewers were satisfied with the beds at Hotel Costa Mediterraneo, a notable number found them lacking in comfort and maintenance, which detracted from their overall stay experience.

Cleanliness
Hotel Costa Mediterraneo offers a mix of experiences when it comes to cleanliness. Some guests found the rooms to be exceptionally clean, tidy and regularly maintained with fresh towels provided daily. The hotel's structure and lounge area also received positive remarks for their cleanliness. The cleaning staff were frequently mentioned for being friendly and attentive, contributing to a generally clean environment.

However, several reviews highlighted significant issues with the hotel's cleanliness. Reports of ants and insects in the rooms, dirty bathrooms and poorly cleaned floors were common. Some guests mentioned specific problems like mold, rusty beds, broken hair dryers and lack of thorough cleaning, suggesting that the cleaning routine might need improvement. The hotel's pool was also criticized for being dirty and not well-maintained.

Overall, while some aspects of the hotel's cleanliness met guests' expectations, evident lapses and inconsistencies indicate room for improvement. The hotel seems to strike a contrasting balance between being moderately clean and in need of a more rigorous cleaning protocol to ensure a consistently pleasant stay.

Staff
Nestled in a beautiful locale, Hotel Costa Mediterraneo boasts a remarkable staff whose friendliness and helpful attitude shine through in numerous reviews. Guests frequently highlight the super friendly and accommodating reception staff, available around the clock, who ensure smooth check-ins even during late-night hours. Housekeeping staff also receive praise for their friendliness and attentiveness, contributing to a pleasant stay for many.

Visitors often commend the professionalism and competency of the entire team, noting the exceptional customer service provided throughout their visit. The majority of the staff are described as very kind, welcoming and eager to assist with any queries or issues guests might have.

While there are a few mentions of inconsistencies in staff behavior with occasional reports of unfriendliness, the general consensus leans heavily towards a positive experience with staff who exhibit great commitment and passion for their work. This dedication to excellent service, combined with overall good value for money, makes Hotel Costa Mediterraneo a noteworthy option for travelers.

Wi-Fi
Hotel Costa Mediterraneo offers a serene stay with a significant drawback when it comes to internet connectivity. Numerous guests have reported that the WiFi service is less than satisfactory. The signal strength tends to be weak, particularly in the furthest rooms of the hotel, making it difficult for guests to connect from their rooms. At best, WiFi might occasionally work in the reception area or entrance hall, but even there, the connection is often slow or unstable. Many have noted that the internet barely worked, if at all, during their stay. While the hotel provides a peaceful retreat, those who require a reliable internet connection may find the WiFi service lacking.

Pool
Hotel Costa Mediterraneo’s pool garnered mixed reviews from guests. On the positive side, many appreciated the pool area, describing it as nice, clean and well-maintained. The outdoor pool area, in particular, stood out and was often highlighted as lovely. Guests enjoyed rooms with balconies overlooking the pool, providing a pleasant view and a nice spot to relax.

However, there were recurring issues mentioned in the reviews. Some guests noted that the pool was quite small and the water was often very cold, making swimming less enjoyable. A few guests also mentioned maintenance issues, such as tiles falling off and the water being cloudy or dirty on some occasions. Additionally, the pool was often shaded for most of the day, which might not be ideal for those seeking to bask in the sun.

While the pool area had its charm and was generally clean and inviting, it seems there are areas that could benefit from improvements to enhance the overall guest experience.

Business
Hotel Costa Mediterraneo is conveniently located with close proximity to nice local restaurants offering great food. Many guests appreciate the attentive staff. However, for business travelers, there are a few concerns. The hotel is notably quiet, yet some guests reported noise issues throughout the night, excessive noise from tourists and thin walls that impacted sleep quality. Additionally, some reviewers found it too noisy for work, which may make it less suitable for business stays.

Outdoor Pool
Hotel Costa Mediterraneo's outdoor pool has garnered mixed but mostly positive reviews from guests. The pool itself is frequently described as nice, clean and well-maintained, making it a pleasant feature of the hotel. Several guests appreciated the beautiful terrace area that accompanies the swimming pool, adding to the overall appeal. A few visitors noted that the pool area, including the terrace, enhances the hotel's ambience, providing a lovely space for relaxation.

However, not all feedback was entirely positive. Some guests pointed out that the pool was small or occasionally cold, which could detract from their swimming experience. Others remarked on issues such as cleanliness at times, but these seem to be less frequent concerns.

Overall, the pool at Hotel Costa Mediterraneo is highlighted as a significant and well-kept feature, contributing positively to their stay despite minor drawbacks.


Yes, Hotel Costa Mediterraneo has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Costa Mediterraneo.

No, Hotel Costa Mediterraneo doesn't allow dogs.

No, parking facilities aren't available at Hotel Costa Mediterraneo.

No, Hotel Costa Mediterraneo doesn't have a gym.

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