Rixos Premium Alamein
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Summary of reviewsRixos Premium Alamein is celebrated for its exceptional location in New Alamein City, providing guests with stunning panoramic views of the Mediterranean Sea. The hotel's pristine beach setting, combined with sandy and rocky areas, offers an idyllic retreat for relaxation. Visitors commend the modern amenities, which include a variety of restaurants, pools, and nearby shopping options, all enhanced by the welcoming and professional staff. The location is quintessential for both convenience and visual appeal.
Breakfast at the hotel stands out as a highlight, with a diverse selection of dishes that cater to varied palates. Guests rave about the quality and taste, describing the experience as among the best they've had. Despite minor concerns about space and food variety, the breakfast service is generally seen as delightful, bolstered by attentive staff and picturesque views.
The dining experience elicits mixed reviews, though positive notes highlight the well-cooked dishes and diverse buffet options that blend local and international cuisines. The luxurious dining environment is appreciated, although some guests desire more consistency, particularly in dinner offerings. Despite these critiques, moments of culinary delight persist, although some believe improvements can be made to meet the high standards expected.
Rooms at Rixos Premium Alamein consistently receive high praise for their luxury and comfort. Guests enjoy the spaciousness, modern décor, and exceptional sea views. The cleanliness and well-maintained facilities enhance the experience, alongside flawless air conditioning systems and practical design. Although minor issues occasionally arise, the reception and room service staff excel in providing a responsive and pleasant stay.
Cleanliness is a hallmark of the hotel, with both rooms and public areas noted for their spotless condition. The staff, known for their courtesy and professionalism, play a key role in maintaining this high standard, ensuring a comfortable and welcoming environment.
The hotel's staff are celebrated for their exceptional service and hospitality, contributing significantly to guest satisfaction. With friendly and professional interactions, staff members go above and beyond to address guest needs and create a positive atmosphere throughout the stay.
While the Wi-Fi service is reliable indoors, guests experience challenges with outdoor connectivity, highlighting areas for potential improvement to align with the hotel's luxurious offerings.
The spa experience receives mixed feedback, though certain treatments, particularly the Moroccan massage, are praised. The adjacent delightful pool and restaurant offer a balance to critiques about the spa's overall sophistication and accessibility.
Rixos Premium Alamein boasts world-class fitness facilities, notably the indoor gym that meets high expectations. Though attention may be needed for the outdoor gym, overall wellness amenities receive praise.
The pool and beach facilities are impressive, providing multiple options for guests’ enjoyment. Despite minor concerns about water temperatures and service staffing, the well-maintained pools and pristine beach present a unique and memorable setting that encourages guests to return.
Parking facilities are generally functional, though improvements are suggested for elevator access, valet service, and garage layout. These challenges, while noted, do not overshadow the overall convenience provided.
As an ideal destination for families, Rixos Premium Alamein offers a clean, energetic, and welcoming environment. Family suites are well-equipped for comfort, and the staff are proactive in ensuring a positive experience. While children's entertainment options may require enhancement, the hotel's family-friendly features, combined with engaging activities, make it a highly recommended choice.
In summary, Rixos Premium Alamein is primarily praised for its superb location, luxurious rooms, excellent breakfast, and attentive staff, creating an inviting and memorable experience on Egypt's North Coast.
Categories
Breakfast at the hotel stands out as a highlight, with a diverse selection of dishes that cater to varied palates. Guests rave about the quality and taste, describing the experience as among the best they've had. Despite minor concerns about space and food variety, the breakfast service is generally seen as delightful, bolstered by attentive staff and picturesque views.
The dining experience elicits mixed reviews, though positive notes highlight the well-cooked dishes and diverse buffet options that blend local and international cuisines. The luxurious dining environment is appreciated, although some guests desire more consistency, particularly in dinner offerings. Despite these critiques, moments of culinary delight persist, although some believe improvements can be made to meet the high standards expected.
Rooms at Rixos Premium Alamein consistently receive high praise for their luxury and comfort. Guests enjoy the spaciousness, modern décor, and exceptional sea views. The cleanliness and well-maintained facilities enhance the experience, alongside flawless air conditioning systems and practical design. Although minor issues occasionally arise, the reception and room service staff excel in providing a responsive and pleasant stay.
Cleanliness is a hallmark of the hotel, with both rooms and public areas noted for their spotless condition. The staff, known for their courtesy and professionalism, play a key role in maintaining this high standard, ensuring a comfortable and welcoming environment.
The hotel's staff are celebrated for their exceptional service and hospitality, contributing significantly to guest satisfaction. With friendly and professional interactions, staff members go above and beyond to address guest needs and create a positive atmosphere throughout the stay.
While the Wi-Fi service is reliable indoors, guests experience challenges with outdoor connectivity, highlighting areas for potential improvement to align with the hotel's luxurious offerings.
The spa experience receives mixed feedback, though certain treatments, particularly the Moroccan massage, are praised. The adjacent delightful pool and restaurant offer a balance to critiques about the spa's overall sophistication and accessibility.
Rixos Premium Alamein boasts world-class fitness facilities, notably the indoor gym that meets high expectations. Though attention may be needed for the outdoor gym, overall wellness amenities receive praise.
The pool and beach facilities are impressive, providing multiple options for guests’ enjoyment. Despite minor concerns about water temperatures and service staffing, the well-maintained pools and pristine beach present a unique and memorable setting that encourages guests to return.
Parking facilities are generally functional, though improvements are suggested for elevator access, valet service, and garage layout. These challenges, while noted, do not overshadow the overall convenience provided.
As an ideal destination for families, Rixos Premium Alamein offers a clean, energetic, and welcoming environment. Family suites are well-equipped for comfort, and the staff are proactive in ensuring a positive experience. While children's entertainment options may require enhancement, the hotel's family-friendly features, combined with engaging activities, make it a highly recommended choice.
In summary, Rixos Premium Alamein is primarily praised for its superb location, luxurious rooms, excellent breakfast, and attentive staff, creating an inviting and memorable experience on Egypt's North Coast.
Luxury Hotel
This 5-star luxury resort is known for its blend of Mediterranean charm and luxurious hospitality. It features a private beach, multiple indoor and outdoor pools including an infinity pool, a spa and wellness center, a sports club, and offers all-inclusive options with several restaurants and bars.
Hotel Taking Steps Towards Sustainability
This hotel aligns with the sustainability goals of New Alamein City and utilizes energy-efficient lighting solutions. Rixos Hotels group expresses a commitment to eco-conscious practices and responsible tourism.
Hotel for Honeymoon
Rixos Premium Alamein provides first-class spa facilities and multiple swimming pools. The spacious accommodations and beachfront location offer a luxurious experience.
Hotel with Spa
Offers an exceptional spa experience with a wide range of treatments and facilities. Its luxurious ambiance and highly-rated service make it a top choice for spa enthusiasts. Direct beach access enhances the relaxation experience.
Size of the spa facilities: Indoor area: 1000 m2 (10764 ft2)
Spa facilities:
Private massage and treatment room(s) - Number: 7
Sauna(s) - Number: 3
Steam room(s) / Hammam(s) - Number: 2
Hot tub(s) / Jacuzzi(s) - Number: 5
Public bath(s) - Number: 2
Private bath(s) - Number: 1
Mud bath(s) - Number: 1
Cost for using spa facilities: Free for guests
Show more...Family Friendly Hotel
This hotel offers beachside bliss with family-friendly fun. It includes a supervised childcare service, a playground, and a dedicated children's pool. The hotel also provides a luxurious retreat with exceptional service, rooms, and food.
Romantic Hotel
This 5-star beachfront hotel offers a private beach area, multiple bars and lounges, and both indoor and outdoor pools. It provides a luxurious and lively atmosphere perfect for couples, with options for various cuisines and a focus on comfort and service.
Hotel with Swimming Pool
This 5-star hotel offers a private beach area, seasonal outdoor pool, indoor pool, and a fitness center. Guests can enjoy various cuisines, including Italian, Seafood, and Turkish, with vegetarian, dairy-free, and halal options available.
Infinity Pool Heated Pool Indoor Pool Outdoor Pool
Number of pools 3
Pool 1 information:
Name of the pool: main pool, children's pool
Show more...Business Hotel
Rixos Premium Alamein offers meeting rooms and is known as a lavish destination for travelers. It provides luxurious accommodations and benefits suited for business needs.
Hotel with Parking
The hotel provides reliable parking services for its guests. Its excellent location in New El Alamein and comprehensive parking solutions ensure a hassle-free experience.
Accessible Hotel
This hotel is wheelchair accessible and offers accessible rooms with features like lowered peepholes, lowered access for amenities, audible emergency alarms, lowered wash basins, emergency pull cords in bathrooms, and hands-free communication systems. Evacuation wheelchairs and a lift are available, and bathrooms include grab rails, higher level toilets, and lower sinks.
Hotel with Gym
This beachfront hotel features a fitness center, along with multiple restaurants, beach bars, and a spa, making it a top choice for fitness and relaxation.
Size of the gym: 1000 m2 (10764 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc. Number: 24
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc. Number: 48
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Resistance bands - Balance trainers - etc.
Cost for using the gym: Free for guests
Show more...5-Star Hotel
Rixos Premium Alamein is a top-tier luxury 5-star hotel known for its prime beachfront location and extensive high-end facilities. It features a private beach area, multiple swimming pools, a luxurious spa, fitness center, and offers a wide selection of dining options across several restaurants, providing a truly opulent experience.
Hotel with Outdoor Pool
This hotel offers a seasonal outdoor pool, an indoor pool, and multiple bars and lounges, providing guests with a variety of options for relaxation and entertainment. It's a luxury hotel with many amenities, promising a comfortable and enjoyable stay.
Hotel with Indoor Pool
As a 5-star accommodation, Rixos Premium Alamein boasts an indoor swimming pool. This amenity is complemented by a full-service spa and health club, enhancing the guest's relaxation and fitness options.
Hotel with Heated Pool
Mentioned in collections of romantic hotels featuring heated pools, this hotel provides a comfortable and pleasant swimming experience with its heated pool facilities.
Hotel with Infinity Pool
Guest Reviews
Rixos Premium Alamein enjoys an exceptional location in the heart of New Alamein City, providing guests with easy access to key attractions and entertainment points. The hotel is renowned for its outstanding positioning, offering breathtaking panoramic views of the Mediterranean Sea that captivate visitors. The pristine beach setting, which combines elements of sandy and rocky areas, enhances the overall experience, making it an ideal choice for relaxation. Guests praise the hotel's cleanliness and modern amenities, including a variety of restaurants, pools, and shopping options nearby for added convenience. The location is further complemented by the friendly and professional staff, ensuring a welcoming atmosphere throughout your stay. This idyllic setting, replete with impressive views and comprehensive facilities, makes Rixos Premium Alamein a remarkable destination on Egypt's North Coast.
At Rixos Premium Alamein, breakfast is consistently highlighted as a standout feature, offering a diverse and delicious array of options that satisfy many palates. The buffet includes a rich selection of dishes, from fresh pastries and fruits to a variety of hot entrees, ensuring guests can find just about anything they desire. Many describe the breakfast as more than wonderful, praising both the taste and the quality of the food.
The presentation and cleanliness of the breakfast area receive high marks, and the level of service provided by the staff is often praised as exceptional. Guests repeatedly mention the abundance of choices, with many considering it among the best breakfast experiences they've had. However, it's worth noting that the breakfast area can become crowded, and a few guests remarked on limited seating and the need for more physical space. Additionally, a small number of reviews suggest room for improvement in food quality and variety, although these critiques are outweighed by the positive comments.
Overall, breakfast at Rixos Premium Alamein is described as an excellent, varied, and delightful start to the day, complemented by picturesque views and attentive service.
Rixos Premium Alamein offers a dining experience that elicits mixed reviews from its guests. On the positive side, many patrons appreciate the delicious and well-cooked dishes available across the hotel’s dining venues, citing the buffet as a mix of local and international cuisines that pleases a wide array of palates. The dining environment is described as a fantastic blend of luxury and fun, with several guests noting the food as good compared to other hotels in the region.
However, the hotel seems to face challenges with consistency, particularly concerning the dinner experience. While some relish the diversity and taste of the offerings, others express disappointment, highlighting a lack of variety, limited options, and absence of seafood in the buffets. Despite the high praise for tasty meals in specific instances, there are mentions of the dining experience not meeting expectations, with some guests finding the quality low, especially considering the premium price point and additional charges for beverages during meals.
There are accolades for excellent breakfasts and positive notes about desserts, but the call for improved taste and variety in dinner menus is recurrent. Overall, while Rixos Premium Alamein provides moments of culinary delight, there remains room for growth in ensuring all dining options consistently meet the luxury standards promised.
Rixos Premium Alamein receives high praise for its exceptional rooms, which exude luxury and comfort. Guests frequently highlight the spaciousness, modern décor, and splendid sea views that accompany many of the accommodations. The suites, in particular, are noted for their legendary status, offering panoramic vistas and a sense of grandeur that enhances the overall stay. The cleanliness of the rooms is consistent, with many reviews mentioning spotless conditions and well-maintained amenities.
Visitors appreciate the thoughtful design, noting that the rooms are not only visually appealing but also practical and comfortable. The air conditioning systems function flawlessly, ensuring a pleasant environment regardless of the outside conditions. The hotel’s location offers magnificent views, with many rooms providing sweeping sights of the sea and the hotel’s pools, contributing to a memorable and picturesque setting.
Although there are occasional mentions of minor issues, such as room smells or issues with room allocation upon arrival, these are often overshadowed by the positive experiences and the attentive service from the reception and room service staff. Overall, the rooms at Rixos Premium Alamein are a strong selling point, combining luxury with comfort and offering a delightful retreat for guests seeking a memorable stay.
Rixos Premium Alamein offers guests a mix of experiences when it comes to the comfort of their beds. Many travelers have appreciated the comfortable and plush beds, which promise a good night's rest. However, there are common mentions of the bedding and linen being old and worn out, with some specifics regarding poor-quality sheets and pillowcases. While some people found the beds very comfortable, a few found the mattresses and bedding to be only average. Pillows seem to be another area of concern, with several reviews pointing out the lack of options and discomfort due to the height and quality. Overall, the beds themselves generally receive positive feedback for comfort, but the accompanying bedding and pillow quality might need attention for a more uniformly satisfying experience.
Rixos Premium Alamein impresses with its unwavering commitment to cleanliness, evident throughout its expansive property. Guests frequently comment on the spotlessness and welcoming atmosphere of the rooms. The hotel's luxurious and well-maintained facilities, complemented by friendly and professional staff, create a highly satisfactory environment. Cleanliness extends to the beach and pools, which are consistently praised for their immaculate condition. Many highlight the effective and courteous handling of any issues, particularly by staff like Ms. Gihan, contributing to an overall comfortable stay. While the majority of the feedback emphasizes exceptional hygiene standards, a few guests mention occasional lapses in room cleanliness and specific areas needing improvement. However, these instances are overshadowed by the widespread acknowledgment of the hotel's dedication to maintaining a pristine, organized, and elegant setting.
At the Rixos Premium Alamein, guests consistently praise the hotel staff for their exceptional service and genuine hospitality. The team, comprising members from various nationalities, is celebrated for being friendly, helpful, and professional. Reception staff, including individuals like Ms. Mayara Ahmed, Mr. Kareem Mohamed, and Ms. Mona Sharif, are highlighted for providing a warm welcome and assisting seamlessly during the check-in and check-out processes.
Mr. Osama, a reception service manager, stands out for his excellent service, while personalities like Mr. Mohamed Farmawy and Mr. Mustafa are noted for their ongoing support and communications with guests, enhancing overall guest satisfaction. Specific mentions of individuals such as Mr. Waled Farid and Sister Mona Samir show that the staff goes above and beyond to ensure a pleasant stay, addressing any discomforts and providing warm receptions.
While the atmosphere created by the frontline and service staff is overwhelmingly positive, there are occasional comments about the need for further training to improve interactions with tourists and some managerial levels. However, the professionalism and kindness of the staff, from housekeeping to beach workers, are frequently lauded, making them a key feature of the hotel's appeal. Despite minor setbacks, the overall experience with the staff at Rixos Premium Alamein reflects a commitment to refined service and guest satisfaction.
Rixos Premium Alamein offers a Wi-Fi experience that varies significantly across its premises. Guests have noted the Wi-Fi strength inside the rooms as reliable, allowing for a seamless browsing experience indoors. However, when venturing out to pool and beach areas, the Wi-Fi coverage becomes less dependable, and the connection can be interrupted due to the distance from the main source. Speed tests revealed the internet to be hindered by its slow output, with reports of only 3mbps on some occasions. Additionally, there have been remarks on limited device connectivity options, causing frustration for guests who require multiple gadgets online. While indoor Wi-Fi strength seems adequate, outdoor connectivity and overall internet speed are areas that might need attention to match the high standards expected at such a luxurious property.
The spa experience at Rixos Premium Alamein garners mixed feedback with highlights centering on certain treatments and overall wellness services. Notably, the spa and wellness club services are frequently praised for their quality, with specific appreciation for the Moroccan massage offered by skilled specialists. Guests also mention excellent services, singling out the Moroccan bath experience as a standout feature. However, some reviews express concerns about the professionalism of massages and note that the spa facility doesn't fully embrace the elegance expected from a luxury hotel. The limited access time to the sauna and jacuzzi area raises some eyebrows, suggesting room for improvement in accommodating guests' relaxation routines. Despite these critiques, the beautiful pool and the delightful restaurant adjacent to it enrich the overall spa experience, balancing some of the less favorable aspects.
Rixos Premium Alamein boasts a range of fitness facilities that extend beyond expectations. The hotel's gym, described by guests as state-of-the-art and world-class, provides an exceptional workout environment. With offerings such as Gold's Gym, fitness enthusiasts have plenty to explore. While there are positive mentions about the indoor gym, some attention may be needed for the outdoor gym, which has been noted as not functioning. Despite this, the overall impression of the fitness amenities, including a health club and SPA, reflects a commitment to maintaining top-notch standards. Additionally, the hotel's pool is frequently highlighted as a remarkable feature, complementing the wellness experience.
The Rixos Premium Alamein offers an impressive array of pool options that cater to a variety of preferences. Guests consistently describe the pools as beautiful, large, and immaculately clean. The hotel boasts both indoor and outdoor options, including heated pools for year-round enjoyment, and a lovely infinity pool that enhances the tranquil experience with stunning views. Families particularly appreciate the pools designed to be safe and enjoyable for children. The breadth of options ensures that there is a pool style that suits everyone's tastes, whether it’s a morning dip or a relaxing afternoon by the water.
The hotel's beach complements the pool experience, often described as clean and beautiful, with excellent water sports facilities and a breathtaking view of the sea. Despite some concerns about cold water in the infinity pool and the need for more service staff on the beach, the positive aspects of the pool and beach facilities stand out. Overall, the combination of well-maintained pools and a pristine beach creates a unique setting for a memorable vacation, making visitors keen to return to this special place.
Rixos Premium Alamein offers parking facilities with generally positive feedback, though a few areas present opportunities for improvement. Guests commend the very good parking facilities and describe the staff as cooperative, ensuring a streamlined experience. However, challenges arise at Towers 1 and 2, where there is neither direct elevator access nor an available valet service, causing inconvenience for some visitors. The parking area's layout and signage are also noted as needing enhancement, with some guests calling the garage a bit of a mess and difficult to navigate safely. A particular concern is the single entrance and exit point for the underground parking, which some found dangerous. Despite these drawbacks, the overall experience is functional, though with potential for upgrades.
Rixos Premium Alamein emerges as an ideal destination for families, offering a welcoming environment that prioritizes comfort and safety for both adults and children. The hotel boasts a stunning, clean facility that is well-suited for family visits, with special attention given to children through various activities and well-designed pools perfect for their enjoyment. Guests have highlighted the family suites as exceptionally tidy and the hotel staff as responsive and professional, contributing to a seamless family experience. The hotel's location and structure provide a sense of vitality, ensuring that moments spent here with family are filled with energy and warmth. Although there are some shortcomings in the children's entertainment options, the overall experience is overwhelmingly positive, with guests expressing intentions to return. Staff members like Ms. Jahan, Ms. Mena Samir, Ms. Jihan, Mrs. Sohaila, and Mr. Faraawy receive special mentions for their efforts in enhancing guests' stays, signifying the hotel’s commitment to exceptional service. The beautiful beachfront, coupled with engaging activities such as the banana boat ride, adds to the appeal for young guests. Rixos Premium Alamein ultimately stands out as a highly recommended option for families seeking a memorable and enjoyable vacation.
Rixos Premium Alamein emerges as a standout destination among five-star hotels, offering exquisite value and an experience that many guests argue deserves more than five stars. Aesthetically, the hotel is praised as possibly the most beautiful in Egypt, with awe-inspiring surroundings and meticulously maintained facilities. Its well-kept beach and expansive pool area, which includes outdoor, infinity, and indoor options, enhance the luxurious appeal, inviting guests to indulge in a serene environment.
Many visitors express their intention to return, driven by the overall positive experience despite some areas for improvement. The quality of services generally meets or even surpasses five-star standards, contributing to an overall recommendation from guests who appreciate the grandeur and cleanliness of the venue.
Despite its lavish reputation, there are contrasting opinions about the hotel's adherence to five-star expectations, particularly concerning dining quality and restroom facilities. Some guests note disparities between service and the anticipated level of hospitality associated with premium establishments. The skills and professionalism of the staff have been marked as developing, which might not align with the high five-star expectations.
The resort's location is somewhat remote for some, yet its remarkable beauty often compensates for any inconvenience. Though some aspects of the guest experience fall short of optimal, others describe stays at Rixos Premium Alamein as life-changing, noting it as perhaps the best they have ever encountered. Ultimately, those in search of an opulent retreat in Alamein might find Rixos a compelling choice, promising a memorable and picturesque escape.
Rixos Premium Alamein sets a remarkable standard of luxury and hospitality on the North Coast. The hotel is described as the epitome of luxury, earning praise for its cleanliness, elegance, and modern architecture designed to offer guests a stylish retreat. The beautifully crafted lobby and luxurious panoramic suites with stunning views contribute to an impeccable ambiance that is both relaxing and indulgent. Guests are consistently impressed by the exceptional service provided by a professional and friendly staff, making for a world-class experience that is regarded as being worthy of seven stars.
The facilities and amenities are described as top-notch, combining style and functionality to guarantee comfort and enjoyment. Whether it's the luxurious rooms, excellent restaurant, or the inviting pools and beach views, the hotel seamlessly blends luxury with natural beauty, providing a tranquil escape for its visitors. This distinguished hotel offers a distinctive experience, and its modern, state-of-the-art features leave an unforgettable impression on those who stay. Luxurious to the end, Rixos Premium Alamein is celebrated as the most luxurious hotel in the area, ensuring guests feel pampered and welcomed from the moment they arrive.
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Location
Breakfast
The presentation and cleanliness of the breakfast area receive high marks, and the level of service provided by the staff is often praised as exceptional. Guests repeatedly mention the abundance of choices, with many considering it among the best breakfast experiences they've had. However, it's worth noting that the breakfast area can become crowded, and a few guests remarked on limited seating and the need for more physical space. Additionally, a small number of reviews suggest room for improvement in food quality and variety, although these critiques are outweighed by the positive comments.
Overall, breakfast at Rixos Premium Alamein is described as an excellent, varied, and delightful start to the day, complemented by picturesque views and attentive service.
Dinner
However, the hotel seems to face challenges with consistency, particularly concerning the dinner experience. While some relish the diversity and taste of the offerings, others express disappointment, highlighting a lack of variety, limited options, and absence of seafood in the buffets. Despite the high praise for tasty meals in specific instances, there are mentions of the dining experience not meeting expectations, with some guests finding the quality low, especially considering the premium price point and additional charges for beverages during meals.
There are accolades for excellent breakfasts and positive notes about desserts, but the call for improved taste and variety in dinner menus is recurrent. Overall, while Rixos Premium Alamein provides moments of culinary delight, there remains room for growth in ensuring all dining options consistently meet the luxury standards promised.
Rooms
Visitors appreciate the thoughtful design, noting that the rooms are not only visually appealing but also practical and comfortable. The air conditioning systems function flawlessly, ensuring a pleasant environment regardless of the outside conditions. The hotel’s location offers magnificent views, with many rooms providing sweeping sights of the sea and the hotel’s pools, contributing to a memorable and picturesque setting.
Although there are occasional mentions of minor issues, such as room smells or issues with room allocation upon arrival, these are often overshadowed by the positive experiences and the attentive service from the reception and room service staff. Overall, the rooms at Rixos Premium Alamein are a strong selling point, combining luxury with comfort and offering a delightful retreat for guests seeking a memorable stay.
Beds
Cleanliness
Staff
Mr. Osama, a reception service manager, stands out for his excellent service, while personalities like Mr. Mohamed Farmawy and Mr. Mustafa are noted for their ongoing support and communications with guests, enhancing overall guest satisfaction. Specific mentions of individuals such as Mr. Waled Farid and Sister Mona Samir show that the staff goes above and beyond to ensure a pleasant stay, addressing any discomforts and providing warm receptions.
While the atmosphere created by the frontline and service staff is overwhelmingly positive, there are occasional comments about the need for further training to improve interactions with tourists and some managerial levels. However, the professionalism and kindness of the staff, from housekeeping to beach workers, are frequently lauded, making them a key feature of the hotel's appeal. Despite minor setbacks, the overall experience with the staff at Rixos Premium Alamein reflects a commitment to refined service and guest satisfaction.
Wi-Fi
Spa
Gym
Pool
The hotel's beach complements the pool experience, often described as clean and beautiful, with excellent water sports facilities and a breathtaking view of the sea. Despite some concerns about cold water in the infinity pool and the need for more service staff on the beach, the positive aspects of the pool and beach facilities stand out. Overall, the combination of well-maintained pools and a pristine beach creates a unique setting for a memorable vacation, making visitors keen to return to this special place.
Parking
Family
5 Star
Many visitors express their intention to return, driven by the overall positive experience despite some areas for improvement. The quality of services generally meets or even surpasses five-star standards, contributing to an overall recommendation from guests who appreciate the grandeur and cleanliness of the venue.
Despite its lavish reputation, there are contrasting opinions about the hotel's adherence to five-star expectations, particularly concerning dining quality and restroom facilities. Some guests note disparities between service and the anticipated level of hospitality associated with premium establishments. The skills and professionalism of the staff have been marked as developing, which might not align with the high five-star expectations.
The resort's location is somewhat remote for some, yet its remarkable beauty often compensates for any inconvenience. Though some aspects of the guest experience fall short of optimal, others describe stays at Rixos Premium Alamein as life-changing, noting it as perhaps the best they have ever encountered. Ultimately, those in search of an opulent retreat in Alamein might find Rixos a compelling choice, promising a memorable and picturesque escape.
Luxury
The facilities and amenities are described as top-notch, combining style and functionality to guarantee comfort and enjoyment. Whether it's the luxurious rooms, excellent restaurant, or the inviting pools and beach views, the hotel seamlessly blends luxury with natural beauty, providing a tranquil escape for its visitors. This distinguished hotel offers a distinctive experience, and its modern, state-of-the-art features leave an unforgettable impression on those who stay. Luxurious to the end, Rixos Premium Alamein is celebrated as the most luxurious hotel in the area, ensuring guests feel pampered and welcomed from the moment they arrive.
Yes, Rixos Premium Alamein has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Indoor Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Rixos Premium Alamein. For more information, read the answers to the Spa questionnaire
No, Rixos Premium Alamein doesn't allow dogs.
Yes, parking facilities are available at Rixos Premium Alamein.
Yes, Rixos Premium Alamein has a gym. For more information, read the answers to the Gym questionnaire
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