4-Star HotelThis 4-star hotel offers luggage storage space and provides a 24-hour front desk, airport transfers, room service, and free WiFi throughout the property. The hotel provides incredible service.
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Summary of reviews related to the '4 Star' categoryAvenue Hotel Deluxe presents itself as a four-star hotel, but guest reviews indicate that it often falls short of this standard. While the cleanliness and comfort, such as the beds and clean linens, align with what one might expect from a four-star establishment, other aspects don't measure up. Guests have noted that the breakfast is of poor quality, not in line with four-star expectations. There are also comments about limited parking space and some facilities like a functional bathroom meeting four-star criteria, yet many reviews indicate that the hotel overall feels more like a three-star or even a two-star venue.
The hotel offers some complementary features that align with four-star standards, but it's clear that the overall experience doesn't match the high expectations. Many guests have pointed out that the restaurant quality is inadequate for a hotel of this rating and amenities like minibars in rooms being empty further drop the perceived value. Issues such as non-darkening curtains, lack of typical four-star room accessories like slippers and bathrobes, as well as comments on the poor finishing work, point to a general inconsistency.
Despite efforts by the staff and some positive aspects like the hotel's atmosphere and suitability for families, the consensus is that Avenue Hotel Deluxe doesn't meet the four-star level it's rated at. There are high points in cleanliness and specific amenities, but the gaps in service quality, food and certain facilities leave guests feeling that the four-star promise isn't fulfilled.
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