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Summary of reviewsVienna House by Wyndham Thüringer Hof Eisenach has garnered overall positive feedback, making it a favored choice for visitors seeking to immerse themselves in the historical and cultural tapestry of Eisenach. Its central location is a standout feature, providing easy access to key attractions like the historic Wartburg Castle and the cultural hotspots such as the Bach House and Luther House. Guests appreciate the proximity to the train station and bus stops while enjoying a peaceful retreat in the middle of a bustling city. Walking access to various amenities and sights further enhances the convenience, making this hotel an excellent base for exploration and relaxation.
The breakfast buffet at the hotel receives high praise for its variety, quality and presentation. Guests are delighted by the extensive range of fresh options, including gluten-free rolls and specialty coffees. The pleasant atmosphere and friendly, attentive service add to the positive dining experience, although some feel the breakfast can be slightly overpriced and occasionally suggest improvements in certain items. Similarly, the dinner service at the hotel restaurant is highly recommended, particularly for its Thuringian specialties and cozy ambiance. The quality and taste of the dishes, such as venison goulash and beef roulade, are frequently highlighted, contributing to a delightful dining experience.
The rooms at the hotel are well-received for their spaciousness, cleanliness and tasteful decor. Guests note the modern amenities, large bathrooms and comfortable environment despite occasional critiques regarding the lack of air conditioning and refrigerators. The historical charm paired with modern upgrades provides a unique and pleasant atmosphere for visitors.
Maintaining a high standard of cleanliness, the hotel impresses with its neat and organized environment. Guests consistently commend the clean rooms and modern features, appreciating the efforts to uphold hygiene measures, especially during the pandemic. Some minor issues were noted about occasional lapses in daily cleaning or superficial dusting.
The staff at Vienna House by Wyndham Thüringer Hof Eisenach is frequently described as friendly, helpful and professional. Their attentiveness and accommodating nature significantly enhance the guest experience with numerous mentions of the staff going above and beyond to ensure a pleasant stay.
The WiFi service receives mixed reviews; while many guests find it excellent and stable, others encounter connectivity issues, particularly in certain rooms. Suggestions for improvements like network amplifiers are mentioned to enhance the overall experience.
The fitness area, although relatively small, is well-equipped and appreciated for its location and the amenities like the sauna. Some guests highlighted the need for additional weights and cleaner exercise mats but generally found the facilities satisfactory.
Parking options at the hotel are available but receive mixed feedback due to the tight and cramped nature of the spaces, especially in the underground garage. The parking fees are considered high by some and navigating the narrow entrances poses challenges for larger vehicles.
For electric vehicle owners, the hotel offers convenient charging options at a modest flat rate, praised for its affordability and ease of use. Even though some note a lack of sufficient charging stations, the existing ones contribute positively to the guest experience.
Families find the hotel accommodating with spacious, well-equipped rooms and useful amenities. The large lawn area is particularly appreciated for travelers with pets, enhancing the family-friendly atmosphere.
The beds receive varied feedback with many finding them comfortable but others suggesting improvements due to issues with softness and mattress quality. Extra pillows are available upon request, though the standard ones are sometimes noted as too thin.
Overall, Vienna House by Wyndham Thüringer Hof Eisenach offers a comfortable and convenient stay with emphasis on its prime location, friendly staff and high standards of cleanliness. While certain areas like WiFi stability and parking could be improved, the positive features make it a commendable choice for visitors to Eisenach. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly and offers numerous amenities to make pets feel at home.
Hotel with Parking
Offers on-site parking and electric vehicle charging stations. Both underground and outdoor parking options are available.
EV charging stations
Hotel with EV Charging Stations
Located in Eisenach, this hotel offers EV charging, making it suitable for travelers with electric vehicles. The hotel's central location and range of services provide a convenient base for exploring the city.
4-Star Hotel
This hotel features a central location and comfortable accommodations. It's known for its professional bar staff and almost chic provincial atmosphere. Many locals seem to use its bar and esplanade.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Room Types
Deluxe Single RoomThe single room features soundproof walls, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.
Deluxe Twin RoomThe twin room offers soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The twin room features parquet floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as heating. The unit offers 2 beds.
Executive Single RoomThe single room provides soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The single room features parquet floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as heating. The unit offers 1 bed.
Executive Twin RoomThe twin room offers soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The twin room features parquet floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as heating. The unit offers 2 beds.
Penthouse SuiteThe suite provides soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer.
Superior Single RoomThe single room provides soundproof walls, a seating area, as well as a private bathroom featuring a bath and a hairdryer. The single room offers a wardrobe, a safe deposit box, parquet floors, heating, as well as a flat-screen TV. The unit offers 1 bed.
Superior Twin RoomThe twin room offers soundproof walls, a seating area, as well as a private bathroom featuring a bath and a hairdryer. The twin room provides a wardrobe, a safe deposit box, parquet floors, heating, as well as a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
Vienna House by Wyndham Thüringer Hof Eisenach boasts an enviable position within the heart of Eisenach, making it an ideal spot for travelers seeking to explore the city’s vibrant offerings. The hotel is centrally located with numerous guests praising the convenience of being right in the city center. This prime location allows easy access to key attractions, such as the historic Wartburg Castle, the bustling pedestrian zone, the charming old town and cultural hotspots like the Bach House and Luther House.
The proximity to the train station and bus stops further enhances the hotel's appeal, making transportation hassle-free. Despite its central location, the hotel manages to offer a peaceful retreat with many reviews noting how quiet it is at night. Guests appreciate the ease of walking to various city sights and amenities, creating a seamless blend of relaxation and exploration. The convenience extends to travelers with pets, as there is a large lawn area right in front of the hotel.
Overall, the combination of a fantastic location, comfortable accommodations and welcoming service makes Vienna House by Wyndham Thüringer Hof Eisenach a top choice for visitors looking to fully immerse themselves in the historical and cultural tapestry of Eisenach.
Breakfast
The breakfast at Vienna House by Wyndham Thüringer Hof Eisenach receives high praise from guests, who frequently highlight its rich variety and quality. The breakfast buffet is described as extensive and diverse, offering a wide range of options that cater to various tastes and dietary needs, including gluten-free rolls and specialty coffees available at no extra charge. Guests appreciate the high-quality food presentation and note the plentiful and fresh selections available each morning.
Additionally, the breakfast ambiance is often mentioned positively with a cozy and pleasant atmosphere that enhances the overall dining experience. The hotel staff, particularly those serving breakfast, are commended for being friendly and attentive, contributing to a welcoming and efficient service.
However, there are a few critiques as well. Some guests feel that the breakfast is overpriced and there are occasional comments about the need for more variety or improvements in certain items like bread rolls and spreads. Despite these minor drawbacks, the general consensus is that the breakfast is a highlight of the stay, offering a satisfying and enjoyable start to the day.
Dinner
The restaurant at Vienna House by Wyndham Thüringer Hof Eisenach comes highly recommended by guests for its fantastic food and pleasant ambiance. Diners consistently praised both the quality and taste of the dishes, highlighting notable options such as the Thuringian specialties and excellent tapas at the affiliated Leander restaurant. The extensive breakfast buffet and top-tier dinner service have also earned acclaim with many guests noting the delicious and diverse offerings.
The venue's attractive dining areas, including a cozy beer garden and a small green zone, provide a comfortable and enjoyable setting for meals. While the restaurant impresses with high-quality regional cuisine and moderate pricing, a few reviewers mentioned occasional closures and minor service lapses. Despite these minor issues, the restaurant's offerings, particularly the venison goulash and beef roulade, have been singled out as exceptional. Overall, both the restaurant and bar at this hotel offer a delightful dining experience worth revisiting.
Rooms
Vienna House by Wyndham Thüringer Hof Eisenach receives overall positive feedback from guests regarding its rooms. The rooms are often praised for being spacious, well-equipped and tastefully furnished. Guests consistently highlight cleanliness, noting that the rooms are very clean, well-maintained and provide a comfortable and quiet environment. The modern decor and recent renovations have left a positive impression with many describing the rooms as elegant and comfortable. Several comments mention that the rooms are particularly large, even featuring balconies and offering good views in some cases.
However, a few reviewers noted some drawbacks, such as the lack of air conditioning and refrigerators and occasional issues with room temperature and outdated furnishings. Despite these minor issues, the overall sentiment emphasizes a comfortable stay with modern amenities, large clean bathrooms and sufficient room for relaxation. The hotel’s historical charm combined with modern upgrades creates a unique and pleasant atmosphere for guests.
Beds
The feedback regarding the beds at Vienna House by Wyndham Thüringer Hof Eisenach varies widely among guests. Generally, the beds are described as comfortable with several guests praising their large size and good quality mattresses. The bedding is often noted to be cozy and on request, extra pillows are provided, which some find helpful given that the standard pillows are sometimes considered too thin.
However, it’s not all positive. There are recurring comments about the softness of the mattresses with numerous guests mentioning that they found them too soft and in need of replacement. Some mattresses are also described as sagging or worn out, which detracted from the overall comfort. A few reviews point to issues with firmness, either finding the beds too hard or discomforting due to their firmness.
Additionally, some guests were unhappy with the state of the pillows and duvets, mentioning that they were thinner than expected. There were also occasional remarks about beds being either too narrow or low and not optimal for older guests.
In summary, while many find the beds comfortable and adequately supportive, there is significant feedback indicating that improvements to mattress quality and bedding could enhance the overall sleeping experience.
Cleanliness
Vienna House by Wyndham Thüringer Hof Eisenach has received numerous commendations for its high standards of cleanliness. Guests frequently noted the rooms and bathrooms as very clean and well-maintained. The overall impression of the hotel is that it is neat, bright and impeccably organized. Beautifully renovated rooms reinforced the sentiment of a well-kept environment with specific highlights on the clean, modern features and spotless conditions.
The hygiene measures implemented during the pandemic have been especially appreciated with several reviews pointing out the cleanliness and organizational efforts. However, some guests did note certain deficiencies, such as rooms not being cleaned daily and instances of superficial cleaning, like dust in obvious places. In a few cases, cleanliness in bathrooms and upholstered furniture did not meet expectations, revealing some minor gaps in the overall maintenance.
Despite these occasional issues, the hotel's dedication to cleanliness and hygiene generally appears robust, contributing positively to the guest experience. Consistently, guests remarked on the excellent cleanliness, underlining the hotel as a clean, comfortable retreat in a great location.
Staff
The reviews of Vienna House by Wyndham Thüringer Hof Eisenach consistently highlight the exceptional quality of the hotel staff, describing them as incredibly friendly, helpful and professional. Guests frequently commend the team for their attentiveness and accommodating nature, from the reception to the bar and restaurant areas. The hotel staff is noted for being welcoming, courteous and always willing to assist, making guests feel well taken care of throughout their stay. Particular praise is given for the personal service with multiple mentions of the staff going above and beyond to fulfill guests’ needs and provide prompt responses to feedback. The competence and dedication of the hotel staff create a warm and hospitable atmosphere that significantly enhances the overall guest experience at this hotel.
Wi-Fi
While staying at Vienna House by Wyndham Thüringer Hof Eisenach, guests have reported mixed experiences with the hotel's WiFi. Several guests praised the WiFi for being excellent and working well, noting strong and stable connections in certain areas. Some reviewers mentioned that the WiFi had very good speed, making it quite sufficient for their needs.
However, not all reviews were positive. A number of guests encountered issues with connectivity, ranging from occasional signal drops to inconsistent stability. Some specifically pointed out that the WiFi did not always work well in their rooms and there were mentions of the coverage being poor or the connection frequently disconnecting. A few guests suggested improvements, such as the addition of network amplifiers, to enhance the WiFi experience throughout the hotel.
In summary, the WiFi at Vienna House by Wyndham Thüringer Hof Eisenach has received both commendations for its strong connection and criticisms for its occasional instability. While some guests had a seamless internet experience, others found room for improvement.
Gym
Vienna House by Wyndham Thüringer Hof Eisenach offers a fitness area that appears well-received by many who have stayed at the hotel. Guests have described the gym as nice, good and surprisingly good with one particular highlight being its prime location on the top floor. The fitness and wellness area, while relatively small, was noted to be more spacious than those found in similar hotels. Guests enjoyed using both the sauna and fitness room, appreciating the spaces overall.
The fitness area includes great equipment, but there were some criticisms about missing important weights and lacking exercise mats. Additionally, visitors pointed out that while the only available mat was dirty and too stretchy for exercises like burpees, the gym itself was more spacious than expected. The sauna, while enjoyable, requires prior registration and an additional fee of €5.
In summary, despite a few shortcomings regarding equipment and cleanliness, the fitness facilities at Vienna House by Wyndham Thüringer Hof Eisenach generally provide a good workout experience combined with enjoyable amenities like the sauna.
Parking
Guests at Vienna House by Wyndham Thüringer Hof Eisenach have mixed feelings about the parking facilities. The hotel offers parking options including spaces in an underground garage and a parking lot behind the building. However, these are often described as very narrow, making them challenging to navigate, especially for larger vehicles. The entrance to the parking garage has been specifically noted as being extremely tight with several reviews mentioning scuffed walls from side mirrors.
While some visitors found the underground parking convenient, others recommended using nearby public parking garages for better accessibility and lower costs. The fees for parking at the hotel are considered high with some guests opting to park in the vicinity to avoid the steep charges. Despite having parking spaces available, the limited number of spots and their cramped nature have led to dissatisfaction.
The parking situation is described as adventurous and challenging, often requiring good driving skills to maneuver within the tight spaces. Overall, while parking is available, it seems best suited for smaller vehicles and those driving larger cars might find alternative parking solutions more convenient and cost-effective.
EV charging stations
Vienna House by Wyndham Thüringer Hof Eisenach offers ample and convenient charging options for electric vehicles. Guests found the availability of charging stations in the underground parking both beneficial and easy to use. For a modest flat rate, charging electric cars overnight is not only possible but also praised for its affordability. Despite some noting the lack of electric vehicle charging stations, many appreciated the existing facilities and reported a smooth experience in charging their vehicles. The assistance from the reception staff also enhanced the overall positive experience regarding e-bike charging issues. The hotel provides a reliable solution for those with electric vehicles, ensuring that guests can charge their cars with minimal hassle.
Family
Vienna House by Wyndham Thüringer Hof Eisenach offers a family-friendly environment that's wonderful for a weekend trip with the family. Families are welcomed with well-equipped and well-maintained family rooms that are spacious enough for comfortable stays. While the family rooms can sometimes feel crowded, they remain functional and clean, featuring amenities like laundry and user-friendly pressure showers. The hotel's location is great for a family trip and even pets are considered, as there's a large lawn right in front of the hotel for dog walks. The hotel provides convenient parking, making it recommendable for family stays. Overall, it's a friendly hotel for a family visit, ensuring a pleasant experience for all members.
4 Star
Vienna House by Wyndham Thüringer Hof Eisenach presents a mix of positive and critical feedback from its guests regarding its four-star rating, facilities and services. The hotel is often described as classy with a distinguished atmosphere, especially evident in the entrance area. The staff are frequently noted for their competence, contributing positively to guests' experiences.
However, there are recurring concerns about the hotel not fully meeting the expectations associated with a four-star establishment. Guests have noted that the overall cleanliness, particularly in the bathrooms, falls short of what they would expect. Additionally, the policy of room cleaning and bed making only upon request has been criticized as being inadequate for a hotel of this rating.
The breakfast offerings, while good, have also been mentioned as not being as extensive or varied as those in other similarly rated hotels. There are also small details such as the quality of the towels and the breakfast products that some guests feel do not align with four-star standards.
Despite these critiques, the hotel maintains essential services expected from a four-star property. Nevertheless, there is a noted disparity between the pricing and the perceived value of the four-star standard, suggesting room for improvement to better meet guest expectations.
Business
Vienna House by Wyndham Thüringer Hof Eisenach is a highly recommended choice for business travelers, offering a prime location at Karlsplatz and an impressive traditional atmosphere. Guests frequently commend its excellent price-performance ratio and note its suitability for solo and business travelers. The hotel features amenities tailored to business needs, including well-equipped conference rooms, a business corner and a business center. Reliable WiFi further enhances its appeal for those on work-related trips. Many visitors have had successful business stays, highlighted by the hotel's comfort and professionalism, which make it a dependable option for corporate engagements. Overall, it's a business-friendly hotel praised for its convenience and facilities.
Dog Friendly
Vienna House by Wyndham Thüringer Hof Eisenach offers an exceptionally dog-friendly experience, making it a comfortable choice for those traveling with pets. A large lawn in front of the hotel provides ample space for walking dogs. The hotel goes out of its way to welcome dogs, offering amenities such as dog beds, bowls and even treats in the room.
Despite dogs not being allowed directly in the breakfast room, the overall pet-friendly policy remains a highlight. The hotel’s staff is known for their warm reception towards four-legged guests, ensuring that dogs feel just as welcome as their owners. Arrival with a dog is unproblematic and a designated dog station makes pet care convenient.
Although some guests suggest a dedicated dining space for people with dogs in the lobby, the thoughtful provisions and accommodating attitude make the Vienna House a stand-out choice for dog owners. A modest cleaning fee ensures the quality of stay for all guests, maintaining hygiene while accommodating furry friends.
No, Vienna House by Wyndham Thüringer Hof Eisenach doesn't have any pool.
No, a spa isn't available at Vienna House by Wyndham Thüringer Hof Eisenach.
Yes, Vienna House by Wyndham Thüringer Hof Eisenach welcomes dogs.
Yes, parking facilities are available at Vienna House by Wyndham Thüringer Hof Eisenach.
Yes, Vienna House by Wyndham Thüringer Hof Eisenach has a gym.