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Summary of reviewsThe Horizon Red Sea hotel in Eilat enjoys favorable reviews for its strategic central location, offering easy access to the beach, promenade, city center and a variety of shops, cafes and restaurants. Its proximity to key tourist attractions like the Seven Stars Mall and the central bus station further attracts positive remarks. Despite minor concerns about its distance from the sea for those without a car, the convenience of nearby amenities such as supermarkets, pharmacies and a musical fountain is well-received.
The breakfast experience garners mixed feedback but leans toward the positive with many guests praising the delicious, varied and plentiful offerings, including Mediterranean dishes, pastries and salads. A significant number of reviews highlight the cleanliness and efficiency of the breakfast service, though some guests pointed out areas needing improvement, particularly in variety, freshness and presentation.
Dinner reviews similarly reflect a generally positive sentiment with guests appreciating the delicious, abundant and varied home-cooked meals. Festive Friday dinners and complimentary evening meals are particularly well-received. However, occasional issues like meal monotony, lack of freshness and insufficient service during busy periods are noted.
Guest experiences with rooms vary widely. Many travelers enjoy the spacious, clean and comfortable accommodations, often highlighting cozy beds and functional features. Conversely, some encounter maintenance and cleanliness issues, including outdated decor, broken items and inadequate room service. There are also reports of dirty, smelly and poorly maintained rooms, emphasizing a need for better upkeep.
Cleanliness reviews are mixed with several guests praising the hotel's tidy environment and daily maintenance. Positive mentions include clean pools, well-kept rooms and pleasant atmospheres. Yet, numerous reviews highlight significant cleanliness lapses, including dusty rooms, stained bedding and inadequate common area hygiene. Complaints about mold, cockroaches and bedbugs further underscore the inconsistency in cleanliness standards.
Staff service is consistently praised with guests commending the team for their friendliness, professionalism and attentiveness. Special mentions of individual staff members enhancing the guest experience are frequent, contributing to a positive perception of the overall service.
Wi-Fi reviews reflect a mixed experience. Some guests find the connection good and stable, suitable for basic needs, while others report slow speeds, inconsistent connectivity and periods without service. The handling of Wi-Fi-related issues by the staff also receives criticism.
The gym facilities at Horizon Red Sea are generally well-received, noted for being well-equipped and convenient. Positive reviews commend the modern amenities and functionality, despite some reports of under-construction areas and occasional noise disturbances.
The pool area receives largely positive feedback for its size, cleanliness and pleasant atmosphere. Guests enjoy amenities like loungers and a separate area for children with entertainment features like a DJ adding to the appeal. However, cleanliness issues, an underperforming pool bar and early closures are noted concerns.
The hotel's proximity to the beach is a significant plus with many guests appreciating the short walk to the sea and the convenient access to the North Beach and city beach. While some construction in the city center is mentioned, the overall sentiment is positive regarding beach access.
For families, Horizon Red Sea offers a welcoming and enjoyable environment with spacious and organized rooms suitable for family stays. While the hotel is praised for its family-friendly atmosphere, reviews note a lack of child-specific activities with offerings primarily available during holidays. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
Brown Red Sea is listed as one of the pet-friendly hotels in South District Israel. This hotel will provide enjoyable experience for guests with dogs.
Hotel with Gym
Located in Eilat, Brown Red Sea offers a fitness center. The hotel's modern design and amenities cater to fitness-conscious travelers.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Classic RoomAir-conditioned room with a flat-screen TV, a minibar and a hairdryer in the private bathroom.
Terrace RoomAir-conditioned room with a private patio and a balcony. Offers a flat-screen TV, a minibar, and a hairdryer in the private bathroom.
SuiteThis large suite features a separate lounge with balcony overlooking the park or swimming pool. Offers air conditioning, a flat-screen TV, a minibar and a hairdryer in the private bathroom.
Urban RoomThe double room features a safe deposit box, a sofa, as well as a private bathroom boasting a bath and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Graden RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.
Family RoomThe air-conditioned family room features a wardrobe, a safe deposit box and a sofa. The unit has 1 bed.
Guest Reviews
7.3
Good
Location
Horizon Red Sea enjoys praise for its exceptional, central location with easy accessibility. Nestled in the heart of Eilat, it boasts proximity to the beach, promenade, city center and numerous shops, cafes and restaurants. Guests appreciate the convenience of being near the new Seven Stars Mall, the central bus station and key tourist attractions. The hotel is within reasonable walking distance from the sea, which some reviewers estimate at about 10 to 15 minutes.
Despite a few comments about it being somewhat far from the center and sea for those without a car, the overall sentiment is that Horizon Red Sea's location is favorable for exploring Eilat. There are various amenities nearby, such as supermarkets, pharmacies and even a musical fountain, adding to the convenience. The central location is particularly beneficial for those looking to frequent the main shopping areas and urban transportation hubs.
All in all, the general consensus highlights the hotel's strategically advantageous position in Eilat, making it a highly recommended choice for visitors eager to experience the city's vibrant offerings.
Breakfast
The breakfast experience at Horizon Red Sea has garnered mixed feedback with many guests highlighting positive aspects while also noting areas for improvement. Highlighted positively, the breakfast is frequently described as good, delicious and varied with many praising the rich selection and tasty offerings. Several guests enjoyed the diverse and changing buffet, which caters to different tastes and appreciated the abundant availability of delicious Mediterranean dishes, pastries, salads and vegetables.
Some reviewers found the breakfast satisfying and of excellent value, emphasizing the plentiful choices and the quality of the food. The service during breakfast was often noted for being clean and efficient with the staff being attentive and responsive to guest needs.
However, several guests felt that the breakfast lacked variety and needed more improvement in quality and presentation. Some mentioned that the food was sometimes served in a non-aesthetic manner, was not always fresh and occasional issues with hygiene in the dining area were raised. Other concerns included the basic or monotonous nature of the breakfast and that it sometimes failed to meet their expectations with specific mentions of it being poor or terrible.
In conclusion, while many guests enjoyed a tasty, diverse and abundant breakfast at Horizon Red Sea, others felt there was substantial room for improvement, especially in terms of variety, freshness and presentation.
Dinner
Horizon Red Sea hotel receives a variety of feedback regarding their dining experiences, particularly focusing on dinner. On a positive note, many guests find the food, especially dinner, to be delicious, abundant and of good quality. The dinners are reported as tasty with some guests appreciating the varied and rich selection provided. The meals are described as home-cooked and plentiful, occasionally accompanied by delightful surprises such as added breakfast and dinner or complimentary evening meals.
The hotel is also praised for an intimate dining room atmosphere and consistently high standards for both breakfast and dinner. Guests often highlight the hearty and fresh nature of the food, noting that though there may not be a massive selection, the available options are fresh and enjoyable. Festive Friday dinners receive a lot of appreciation and many mention being pleasantly surprised by the food quality and the hospitality of the staff.
However, some reviews point out areas needing improvement. A portion of guests felt deceived or disappointed by the dinner offerings, citing issues such as the monotony of meal selections, lack of freshness and sub-standard quality. There were occasions with insufficient plates during dinner, delayed meals and a load in the dining room, especially during busy periods. Some guests even reported no dinner service at all, leading to dissatisfaction.
Overall, while the Horizon Red Sea hotel's dinner offerings receive much praise for taste, variety and the welcoming atmosphere, there are a few areas where guests felt improvements could be made to meet all expectations consistently.
Rooms
At 'Horizon Red Sea,' guest experiences in the rooms vary widely, reflecting both positive and negative aspects. On the plus side, many guests appreciated the spaciousness and cleanliness of the rooms, describing them as pleasant, comfortable and well-equipped. Some enjoyed the added feature of a balcony and the comfortable beds, highlighting that the rooms fit a family of four without issue. Additionally, the rooms are noted for being cozy and functional with well-maintained aspects and a generally quiet environment.
However, numerous reviews point out significant issues that detract from the experience. Many rooms appear outdated and in need of urgent renovation with complaints about broken items such as faucets, refrigerators and air conditioners. Cleanliness is another recurrent problem with some rooms reported as filthy, smelly and poorly maintained. There are also mentions of inadequate room service, delayed check-in times and insufficient furnishing.
Guests emphasized that while some rooms were modern and spacious, others felt dark, cramped and not well-ventilated. Maintenance issues were frequent, including non-working sockets, broken windows and poor sound insulation. In some extreme cases, rooms reportedly had mold, ants and even cockroaches, further highlighting the disparity in room quality.
Overall, while some guests had a pleasant stay in clean and spacious rooms, others encountered significant maintenance and cleanliness issues that impacted their experience. The hotel's convenient location and helpful staff were often appreciated, but improvements in room upkeep and maintenance are clearly needed to ensure a consistent and better guest experience.
Beds
Horizon Red Sea has received mixed feedback regarding its beds, but the positive aspects stand out. Many guests found the beds to be quite comfortable and noted that they slept well during their stay. Descriptions such as "comfortable bed," "very comfortable beds," and "comfortable anti-stress beds" were commonly mentioned. Additionally, large beds and ample bedding contributed to a pleasant sleep experience for several visitors.
However, some issues were noted, including instances of small double beds, small single sofa beds and broken beds with holes in the springs. There were mentions of some beds being uncomfortable, narrow mattresses and old or unclean mattresses detracting from the overall experience. Despite these occasional drawbacks, the general consensus leaned towards a positive sleeping arrangement with comfortable and spacious rooms for relaxation. Some visitors also pointed out the cleanness and pleasant quality of the linens, adding to the comfortable ambiance of the rooms.
Cleanliness
The guest reviews for 'Horizon Red Sea' reveal a significant disparity in opinions regarding the cleanliness of the hotel. Several guests appreciated the general cleanliness, noting that rooms were clean, tidy and comfortable. Some found the daily room service and clean towels commendable with mentions of clean bedding and well-maintained cleanliness in some areas.
Positive feedback highlights a clean pool, well-kept rooms, pleasant atmosphere and overall clean and quiet facilities. There were instances where guests specifically mentioned routine cleaning being upheld, leading to satisfactory experiences with room cleanliness.
However, many reviews indicated areas where cleanliness was severely lacking. Numerous guests reported dusty rooms, dirty towels, stained mirrors and bedding with severe claims of unclean conditions like hair in bathtubs, mold and cockroaches. Incidents of bedbugs, unpleasant odors and filthy elevators add to the list of grievances. Common areas, including the dining room and lobby, received criticism for being unsanitary with some guests noting construction dust and leftover food debris.
Specific problems included inadequate cleaning efforts, such as dirty windows, floors and furniture. The recurring theme of poor maintenance and infrequent cleaning routines severely impacted guests' experiences. Complaints about unclean bathrooms, smelly carpets and cigarette odors suggest a need for better hygiene practices and more rigorous cleaning schedules.
In summary, 'Horizon Red Sea' presents a mixed bag of experiences regarding cleanliness. While some guests found the hotel clean and pleasant, many others were dissatisfied with the overall hygiene and maintenance, pointing to a need for significant improvements to meet higher cleanliness standards consistently.
Staff
At 'Horizon Red Sea' hotel, the staff's service is frequently highlighted as a standout feature by guests. Reviews consistently praise the team for their friendliness, professionalism and willingness to go above and beyond to make guests' stays pleasant. Staff members like Chen, Eden, Sandra and Aviv receive special mentions for their helpfulness and positive attitudes. The reception team, in particular, is noted for being warm, accommodating and efficient, often upgrading rooms and addressing concerns promptly. Despite occasional criticisms regarding certain members or services, the overall impression is that the hotel staff is exceptionally attentive and courteous. Guests frequently acknowledge the efforts of individuals who enhance their experience, resulting in many expressing their intention to return.
Wi-Fi
The reviews for the Wi-Fi at Horizon Red Sea present a mixed experience. On the positive side, guests found the Wi-Fi to be good, acceptable, decent, adequate and stable. Some appreciated that the Wi-Fi worked properly, providing a smooth connection for their needs. The internet could be reliably accessed and for many, it sufficed for basic usage like connecting their TV to the internet or using apps like WhatsApp.
However, there's a notable frequency of negative comments as well. Several guests reported issues such as slow speeds, inconsistent connectivity and periods with no working Wi-Fi at all. Some even experienced constant connection issues, leading to complaints about the service and staff's handling of these problems. There were also observations about limited TV channels and lack of Wi-Fi on the TV, highlighting areas the hotel could improve.
In summary, while the Wi-Fi at Horizon Red Sea generally meets basic needs, it may not be sufficiently reliable or fast for all guests and some experienced significant issues with their connection.
Gym
Horizon Red Sea offers a mixed but predominantly positive experience when it comes to their gym facilities. Many guests found the gym to be well-equipped, convenient and an excellent addition for a hotel gym. The fitness room received high praise for its modernity and functionality with comments noting it as a great alternative to the 24-hour gym across the street. Guests appreciated that the gym was included in the price and found it good and handy for a workout during their stay.
However, there were some issues reported as well. A few reviews mentioned that some gym facilities were under construction or not functioning with minimal and small spaces. Occasional construction noise and loud air-conditioners were noted as disturbances. Despite these drawbacks, the overall sentiment leaned favorably towards the gym being a good feature of the hotel.
Pool
The reviews for the pool at Horizon Red Sea are largely positive, highlighting its large size, cleanliness and pleasant atmosphere. Guests appreciate the warm water and organized nature of the pool area, mentioning amenities like loungers and easy access. The pool caters well to both adults and children with a separate area for babies and entertainment like a DJ creating a great atmosphere. The surroundings and the view from the rooms overlooking the pool are also well-received.
However, there are a few drawbacks noted by guests. Some reviews mention cleanliness issues, occasional trash, lack of hygiene products and an outdated appearance. Additionally, the pool bar is frequently described as underperforming or non-operational. Lifeguard behavior was sometimes a concern with reports of discomfort or unresponsiveness. Seasonal closures and early evening pool shutdowns also frustrated some visitors. Despite these issues, many found the pool to be an enjoyable and fun feature of their stay.
Beach
The beach near 'Horizon Red Sea' hotel is frequently highlighted for its convenient and accessible location. Guests commonly praise the close proximity to the sea and the promenade with many noting that it’s just a short walk away—typically within 5 to 15 minutes. The hotel's central location is described as advantageous with easy access to both the beach and city center, including shopping centers. While some reviews mention a longer distance to certain parts of the beach and a few note construction work in the city center that can make access difficult, the general consensus is that the beach is nearby and easily reachable. The North Beach and city beach are particularly emphasized for their accessibility from the hotel, contributing to a positive experience for those seeking close and convenient beach access.
Family
Horizon Red Sea offers a welcoming and family-friendly environment, making it a great option for those traveling with kids. Reviews highlight the warm and inviting staff who make guests feel like they are part of a family, as well as the clean organized and inviting rooms that provide excellent value for money. The hotel provides comfortable accommodations suitable for families of four with specific mentions of lovely, large rooms overlooking the pool that enhance the stay.
However, while the hotel is mainly praised for its family-oriented atmosphere, some reviews note that child-specific activities are limited with only occasional offerings during holidays. Despite this, the overall stay is described as a fun experience for the whole family with a nice pool area and family-friendly facilities.
Guests have also pointed out that the hotel is in a good location, close to tourist sites and offers a pleasant dining experience. Although there were a few minor issues, such as having to queue for breakfast, the overall sentiment suggests that Horizon Red Sea is a great place for family stays with a dedicated cleaning team and considerate staff adding to the positive experience.
In summary, Horizon Red Sea comes highly recommended for families looking for a friendly and accommodating hotel, though those with young children should be aware of the limited activity options specifically for kids.
Nightlife
The nightlife around the Horizon Red Sea hotel offers a vibrant and exciting experience with plenty of entertainment options nearby. Visitors can enjoy a short walk to numerous bars, clubs and a concert hall, making it an excellent spot for those looking to immerse themselves in the local nightlife. The hotel's proximity to these venues ensures guests have a variety of choices for evening entertainment. Despite some concerns about noise from nearby clubs and noisy guests, many visitors appreciate the excellent and good nightlife the area has to offer. Additionally, the DJ at the pool adds to the lively atmosphere, though it is worth noting that the pool area may not be easily accessible in the evening. Families might also find suitable nightlife options, enhancing the overall appeal for diverse groups of travelers. However, guests should be aware that parking near the hotel can sometimes be difficult and the bar/cafe in the lobby was closed even during the peak season.
Accessible
Brown Red Sea hotel offers wheelchair accessible rooms and has good facilities for disabled guests. The hotel's location is central and only a short walk from the beach, shopping mall and tourist areas, providing easy access for both disabled guests and public transportation users. Guests can enjoy amenities such as a disabled-friendly pool, a large pool, a quiet lounge zone with various board games and libraries of books. Free parking and in-room conveniences like kettles with coffee, tea and sugar packets add to the comfort. However, some guests noted that improved accessibility is needed, as there were some issues and not all facilities were accessible. The service for disabled people could also use improvement.
Outdoor Pool
Horizon Red Sea offers an excellent outdoor pool experience, highlighted by consistent praise for its size and cleanliness. Guests frequently mention the large and beautiful swimming pool, noting that it’s both fun and well-maintained. The pool area is warm, providing a pleasant atmosphere for visitors. Several reviews emphasize the ample space available, ensuring a comfortable and uncrowded environment for all.
Positive comments also highlight the cleanliness and good maintenance of the pool with the pool cleaning described as being of an excellent level. Guests appreciate the organized and orderly setting, finding it a relaxing place to enjoy.
However, it's important to note that there have been some mentions of the pool being closed during certain times and a few reviews indicated the pool was non-operational during their stay. Despite this, the overall sentiment towards the pool remains largely favorable, making Horizon Red Sea’s outdoor pool a significant attraction for the hotel.
Honeymoon
Horizon Red Sea has garnered praise for its exceptional facilities and services tailored for honeymooners. Guests commend the attentive staff with particular mention of a lovely receptionist named Shira, who contributes to an overall welcoming experience. The hotel is described as perfect for honeymoon stays, often providing special treatments and accommodations that elevate the celebration. The rooms are consistently noted to be beautiful and comfortable, ideal for couples looking for a romantic getaway. The staff goes above and beyond, offering champagne for celebrations and accommodating specific honeymoon requests. Overall, the hotel's efforts ensure that guests' honeymoon expectations are not only met but exceeded.
Romantic
Horizon Red Sea boasts a highly romantic atmosphere that is perfect for couples seeking a getaway. The setting is very romantic, bolstered by thoughtfully romantic touches such as champagne and fruits in the room, making every night feel special. Guests speak highly of the romantic nights spent in elegantly designed rooms that enhance the intimate experience. The pool area also adds to the romantic charm, offering a serene environment for relaxation. Suites come with comfortable balconies, providing a private space to enjoy each other's company. For those celebrating a honeymoon or simply looking for a romantic escape, Horizon Red Sea provides an ideal, private environment for a memorable stay.
Yes, Horizon Red Sea has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Horizon Red Sea.
Yes, Horizon Red Sea welcomes dogs.
Yes, parking facilities are available at Horizon Red Sea.