Comfort Inn

Edmundston 47.37642300, -68.31495200 , 5 Bateman Avenue (Show on Map)
7.0
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Comfort Inn garners extensive praise for its prime, accessible location. Conveniently situated close to major highways, it provides easy access for travelers and is surrounded by a variety of amenities, including gas stations, coffee shops and food outlets. Despite the proximity to major roadways, the hotel manages to maintain a serene atmosphere, ensuring a peaceful stay. The hotel's location combined with thoughtful amenities makes it particularly favored by those on long trips, pet owners and travelers seeking a secure, clean environment.

Breakfast at Comfort Inn generally leaves a positive impression, particularly noted for good variety and cleanliness with some guests specifically praising the excellent DIY waffles. While there are some inconsistencies regarding food temperature and selection, many guests still find the breakfast adequate and appreciate the friendly and helpful staff.

The rooms at Comfort Inn receive mixed reviews, but the positive feedback often highlights cleanliness, quietness and comfort. Many guests appreciate the well-equipped rooms with amenities like a microwave, fridge and coffee maker, along with comfortable beds that ensure a good night's sleep. However, occasional issues with unpleasant odors, cleanliness lapses and outdated decor are noted.

Cleanliness stands out positively with numerous guests commending the hotel's high standards, particularly in the bathrooms and overall room maintenance. However, some inconsistencies in room upkeep and occasional musty smells affect the otherwise favorable impression.

The staff is frequently lauded for their friendliness and exceptional customer service. Positive interactions at the reception desk are noted, although there are isolated reports of unhelpful or disorganized service. Despite these occasional issues, the overall guest sentiment towards the staff is highly positive.

WiFi service at Comfort Inn elicits mixed reactions with many guests finding it accessible and reliable, while others experience slow speeds and minor difficulties. The availability of free WiFi is still a notable convenience for most.

Beds at Comfort Inn are a significant highlight, often described as comfortable and clean with many guests appreciating the additional good quality pillows provided. Despite some finding the mattresses too firm, the general consensus leans positively towards a restful sleeping experience.

The hotel is also noted for its pet-friendly policies, particularly accommodating dogs with accessible ground floor walk-out rooms and a reasonable fee structure, which is a significant plus for travelers with pets.

Overall, Comfort Inn offers practical accommodations with a blend of positives and areas for improvement, striving to align more closely with its three-star rating. The combination of location, friendly staff, cleanliness and pet-friendly policies make it a preferred choice for many travelers.
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Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

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Hotel with Tennis Courts

3-Star Hotel

Room Types
Double Room with Two Double Beds The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Queen Room The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

King Room The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe Double Room with Two Double Beds The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Queen Room - Ground Floor The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
7.0
Good
Location
Comfort Inn boasts a prime location that appeals to many travelers. Situated conveniently close to the highway, it offers easy accessibility, making it an ideal layover for those on long trips or heading to destinations like Ontario. Guests frequently highlight the hotel's proximity to amenities such as gas stations, coffee shops and various food outlets.

The quiet surroundings ensure a peaceful stay despite its proximity to major roadways, adding to its appeal. Visitors particularly appreciate the safety and cleanliness of the rooms with many noting the friendly and accommodating staff. Pet owners find it especially convenient with exterior doors providing easy access for their furry companions.

Overall, the combination of a great location, accessibility and thoughtful amenities make Comfort Inn a preferred choice for travelers seeking convenience and comfort.

Breakfast
Guests at Comfort Inn have shared varied opinions about the breakfast offered at the hotel. While many appreciated the breakfast for being good, others highlighted specifics like the excellent DIY waffles and the cleanliness maintained by the staff. Some guests found the breakfast good or even great, appreciating the variety and the fact that it was included until 10 AM. However, a number of reviews pointed out inconsistencies. Issues such as cold food, a lack of replenishment and a limited selection were frequently mentioned. Several guests expressed disappointment with the coffee quality and the absence of fresh fruit or other healthy options. Despite these drawbacks, many found the breakfast adequate or fine with some acknowledging that COVID-19 constraints may have affected the offerings. The friendly and helpful nature of the staff was a recurrent positive note in several reviews. Overall, while the breakfast has room for improvement, it generally left a decent impression on many guests.

Rooms
Comfort Inn offers a mix of experiences when it comes to its rooms. Positively, many guests found the rooms to be clean, quiet and well-equipped with amenities like a microwave, fridge and coffee maker. Beds were frequently described as comfortable, ensuring a good night's rest for many. The spaciousness of some rooms also received praise, along with the overall cleanliness and comfort levels.

However, some concerns were raised that should not be overlooked. Several guests encountered rooms with unpleasant smells, ranging from stale to musty or even resembling wet dog or smoke. Cleanliness issues were noted in specific instances, such as dirty carpets, accumulated garbage and leftover food items. Furthermore, the lack of essential items like face towels, a limited number of provided towels and outdated room decor were mentioned. The absence of an elevator was a drawback for some, making access to upper floors challenging.

Despite these mixed reviews, the hotel's location along the highway was convenient and some rooms' quiet nature contributed to a restful stay. While the hotel has potential for offering a comfortable experience, attention to maintenance and customer service could enhance guest satisfaction significantly.

Beds
The beds at Comfort Inn consistently receive praise for their comfort and cleanliness. Many guests highlight the comfortable beds as a significant positive point, often mentioning waking up well-rested. The rooms are generally described as clean and quiet, further enhancing the quality of sleep. Guests also appreciate the additional good quality pillows provided. However, there are occasional mentions of firm mattresses being too hard for some and a few guests found the pillows and mattress quality lacking. Despite varying opinions on the mattress firmness and bed size, the consensus indicates an overall positive sleeping experience at the hotel.

Cleanliness
Comfort Inn stands out for its convenient location and generally positive reviews regarding cleanliness. Guests frequently note that the rooms are very clean, comfortable and well-maintained upon arrival, making for a refreshing first impression. Many mention that both the bathrooms and the rooms are kept to a high standard of cleanliness. The hotel also offers good value for money, combining cleanliness and comfort with affordability.

However, some guests have noted inconsistencies. There are reports of rooms not being cleaned well with musty smells and visible dust in some areas. Specific complaints include dirty carpets, dusty vents and bathrooms that could use more attention. While many visitors found the visit satisfactory, others pointed out issues with room maintenance and occasional mustiness which affected their overall stay.

Overall, while Comfort Inn generally receives praise for cleanliness and comfort, some occasional lapses indicate a need for more consistent cleaning practices to ensure a uniformly positive experience for all guests.

Staff
The staff at Comfort Inn generally receive positive feedback for their friendliness and helpfulness. Many guests highlight the courteous and efficient nature of the team, describing interactions with phrases like very friendly and accommodating as well as exceptional customer service. The reception desk staff, in particular, stand out for their informative and welcoming demeanor.

However, some reviews point out inconsistencies in service quality. A few mentions of unhelpful, unorganized or uninterested staff reveal that guest experiences can vary. Issues such as language barriers at the front desk and inefficiencies in managing the breakfast service were also noted by some. Despite these occasional shortcomings, the overall consensus indicates that the staff significantly contribute to the positive aspects of staying at Comfort Inn, earning high praise for their amazing attitude and effort to make guest stays pleasant.

Wi-Fi
The Comfort Inn’s WiFi service receives mixed feedback from guests. Positive remarks highlight the accessibility of free WiFi and praise its general reliability with some guests noting good performance for both internet and cable TV. However, there are also criticisms pointing to slow internet speeds and issues such as the absence of in-room WiFi charging and difficulties reading the Wi-Fi password. Despite these occasional downsides, the availability of complimentary WiFi remains a notable convenience for many visitors.

3 Star
Situated in a location that is both accessible and tranquil, Comfort Inn offers an environment conducive to relaxation despite a mix of feedback on its amenities. It's noteworthy that some guests expected a higher level of service than what was provided, particularly in the realm of a typical 3-star establishment. Breakfast is available, which adds a plus to the stay, but some visitors mentioned limited access to facilities like microwaves, which could improve guest convenience. Overall, Comfort Inn provides practical accommodations with room for enhancement in its offerings to align more closely with a 3-star rating.

Dog Friendly
Comfort Inn provides a welcoming atmosphere for guests traveling with pets, particularly dogs. The hotel is pet-friendly and accepts dogs without imposing a large additional fee, though there is a charge of $15 per dog. Many guests appreciated the ground floor walk-out rooms designated for those with pets, allowing easy access and convenience. The hotel’s policy of accommodating pets and the presence of dog-friendly exterior exits were positively noted. Overall, the pet-friendly nature of the Comfort Inn was a significant plus for many travelers accompanied by their furry friends.


No, Comfort Inn doesn't have any pool.

No, a spa isn't available at Comfort Inn.

Yes, Comfort Inn welcomes dogs.

No, parking facilities aren't available at Comfort Inn.

Yes, Comfort Inn has a gym.

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