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Summary of reviewsThe Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG emerges as a highly recommended choice among travelers due to its strategic location and numerous positive attributes. Situated conveniently off the Anthony Henday Freeway, guests benefit from accessible travel throughout Edmonton, with amenities like shops, restaurants, and entertainment options just a short walk away. The hotel's newer facilities and peaceful environment further enhance its appeal, especially for extended stays or family visits to the city.
A standout feature of the hotel is its complimentary breakfast, which offers a wide variety of options that guests frequently enjoy as a great start to their day. The modern and spacious rooms continue to impress visitors with their clean, airy design and comfortable beds, ensuring restful nights. The hotel maintains a commendable standard of cleanliness throughout its property, enhancing the overall guest experience alongside the attentive and friendly staff who contribute significantly to the welcoming atmosphere.
Families find the hotel particularly accommodating, with the pool providing enjoyment for children and spacious rooms catering comfortably to larger groups. The heated underground parking is another appreciated amenity, offering convenience during Edmonton's colder months. While the beds receive high praise for comfort, further enhancing the tranquil sleep experience, guests can also enjoy leisure activities thanks to the presence of a pool, hot tub, and fitness center.
Overall, the Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG offers modern facilities, excellent service, and thoughtful amenities that work harmoniously to ensure a pleasant, trouble-free stay for individuals and families alike, leaving guests eager to return and recommend it to others. Show more
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Hotel near Golf Courses
This hotel features mini golf on-site, providing immediate golf-related recreation. It is also located within 3 km (2 miles) of River Ridge Golf Country Club, offering convenient access to a nearby course.
Hotel near Ski Resorts
This Holiday Inn Express offers an indoor pool and complimentary breakfast. It is situated in the Windermere area, providing reasonable access to Rabbit Hill Snow Resort and Snow Valley Ski Club for winter sports activities.
Hotel with Spa
This hotel has accommodations with a fitness center and a garden. It provides a spa hotel experience with a focus on wellness amenities.
Hotel with Free Wi-Fi
Holiday Inn Express hotels typically offer free Wi-Fi to guests. This location's inclusion of 'Suites' suggests enhanced amenities that cater to longer stays where reliable internet is essential.
Hotel with Gym
This hotel includes a fitness center, offering guests a convenient place to work out. The facility is equipped with basic exercise machines and equipment.
3-Star Hotel
This hotel offers comfortable rooms and considerate facilities. It includes complimentary high-quality coffee and hot water supplies all day. Safe and complementary car parking is available in the basement.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard King RoomThe unit has 1 bed.
Standard Queen Room with Two Queen BedsThe unit offers 2 beds.
Queen Room with Two Queen Beds and Sofa BedThe unit offers 3 beds.
Standard King Room with Sofa Bed - Non-SmokingThe unit has 2 beds.
Standard Room
King Suite with Sofa BedThe unit has 2 beds.
Suite with Two Beds - Non-SmokingThe unit offers 2 beds.
Room with Two Beds - Hearing Accessible - Non-SmokingThe unit has 2 beds.
Twin Room - Mobility AccessThe unit offers 2 beds.
King Room - Mobility Access Roll in Shower/Non-SmokingThe unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG is praised for its strategic positioning in Edmonton, offering a convenient base for various activities. The hotel is situated right off the Anthony Henday Freeway, providing easy access to the city and nearby suburbs. Guests appreciate its proximity to numerous amenities, including shops, restaurants, and entertainment options such as movie theaters, all within walking distance. The location also makes it an ideal choice for medical appointments or family visits, with many noting its closeness to the airport and other important venues in Edmonton. Despite being in an industrial area, the peaceful environment and newer facilities enhance the overall guest experience. For those planning an extended stay or annual visits to Edmonton, this hotel’s location proves to be an excellent choice due to its accessibility and surrounding conveniences. Additionally, the property offers practical features like underground heated parking, contributing to its reputation as a great option for families. Overall, the thoughtful location of this modern hotel supports a hassle-free visit to Edmonton.
Breakfast
At the Holiday Inn Express & Suites in Edmonton SW – Windermere, breakfast is a frequent highlight among guests. Visitors frequently praise the exceptional quality and variety, with many considering it an excellent start to their day. The breakfast spread includes a wide array of options, from hot items like bacon, eggs, and omelettes to treats like hot cinnamon rolls and pancakes. The generous buffet-style service stands out as more than just the usual continental offering, providing guests with real food rather than just simple items like toast or cereal.
The dining area is noted for its cleanliness and organized layout, making it easy for guests to navigate during the busy breakfast hours. The staff receives commendations for their politeness and attention, contributing positively to the overall dining experience. Some reviews mention that the breakfast is ready promptly at 6:30 am, accommodating early risers and those with tight schedules.
Although the breakfast generally receives praise, a few guests feel that more variety could enhance the experience even further. There are occasional drawbacks, such as food not being available to latecomers or some items, such as eggs, being served cold. Despite these minor critiques, the predominant consensus is that the hotel provides a fulfilling, complimentary breakfast that is both delicious and well-presented.
Rooms
The Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG consistently impresses guests with its spacious and modern accommodations. Visitors frequently mention the large, airy rooms, which are noted for their high ceilings and contemporary design. Cleanliness is a standout feature, with rooms described as exceptionally clean, well-maintained, and equipped with all necessary amenities, including a fridge and microwave. Guests appreciate the comfort of the beds, often remarking on how restful their sleep was.
The hotel offers a good variety of breakfast options, which garners positive feedback for adding value to the stay. Staff service is highlighted for its efficiency, with hassle-free check-ins and friendly interactions contributing to a pleasant experience. Although there are occasional concerns about noise from roadside rooms, the overall sentiment is of satisfaction, with many pointing out the quietness and suitability of rooms for families or business travelers. The hotel's modern facilities, coupled with its newness and pleasant atmosphere, make it a favored choice among guests seeking a comfortable and trouble-free stay.
Beds
At the Holiday Inn Express & Suites in Edmonton SW – Windermere, guests often highlight the exceptional comfort of the beds as a standout feature of their stay. Many reviewers describe the beds as very comfortable, allowing for a restful night's sleep. The pillows also receive praise for adding to the overall comfort. Despite one mention of discomfort, the consistent feedback points to superb bedding quality, with terms like super comfy and amazing illustrating the guests' satisfaction. The availability of fresh air, thanks to windows that can be opened, further enhances the serene sleep experience in these well-appointed rooms. Overall, the overwhelmingly positive sentiments suggest that visitors can expect a relaxing and restful stay with top-notch sleep quality.
Cleanliness
Nestled in the charming area of Edmonton SW, the Holiday Inn Express & Suites - Windermere by IHG has garnered a stellar reputation for its impeccable cleanliness. Guests consistently highlight the refreshingly clean environment, noting that every corner of the establishment—from the well-maintained rooms to the spacious corridors—reflects a commitment to hygiene. The hotel appears to be a fairly new property, which further amplifies the fresh, tidy atmosphere that guests appreciate. The modern design elements and facilities only add to its appeal, giving off the impression of a property that is both well-cared for and thoughtfully equipped.
The accommodation also offers a remarkably comfortable experience, with many visitors praising not just the spotless nature of the rooms, but the comfort of the beds and pillows as well. Such attention to detail ensures a restful stay, complementing the overall aesthetic and functionality of the venue.
Beyond just cleanliness, the hotel extends warm hospitality with its friendly and attentive staff, who add a layer of personalized service, ensuring guests are well looked after. The complimentary breakfast also receives commendations, enhancing the holistic guest experience. From the clean, inviting rooms to the amiable service and thoughtful amenities, this hotel promises a reliable and pleasant stay for all.
Staff
The reviews for the staff at the Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG reflect a consistent theme of exceptional customer service. Guests consistently applaud the staff for being friendly, accommodating, and professional. Many highlight the welcoming atmosphere created by the team, particularly those working at the front desk, with specific mentions of individuals like Michelle and Jay for their outstanding service. The staff are praised for their helpfulness, going above and beyond to resolve issues and ensure a smooth check-in and check-out process. Courteous and attentive, the team's efforts contribute significantly to the overall pleasant and comfortable stay, with visitors repeatedly emphasizing the friendliness and warmth extended during their visit.
Pool
Guests of the Holiday Inn Express & Suites Edmonton SW – Windermere by IHG frequently mention the hotel's pool as a valued amenity, with many families and children enjoying their time there. The pool and hot tub are appreciated for being clean and well-maintained, providing a simple yet enjoyable experience. Some found the pool to be on the smaller side, leading to occasional crowding, and others commented on the pool being too cold or having high chlorine levels, which sometimes hindered comfort. The hot tub appears to have been a hit with guests, though there were occasional issues with availability and maintenance. Despite these occasional setbacks, the pool and hot tub remain delightful features for many guests seeking relaxation and enjoyment during their stay. Access until midnight offers added convenience, though the lack of changing facilities nearby can be inconvenient. Overall, the pool area complements the hotel’s fitness center, adding to the range of amenities that cater to travelers looking for leisure activities.
Parking
At the Holiday Inn Express & Suites in Edmonton SW – Windermere by IHG, guests consistently find the parking experience to be a highlight of their stay. The hotel offers ample parking options, including a well-regarded underground garage that is particularly appreciated in colder months. This underground parking is heated, providing comfort and convenience during the harsh Edmonton winters, which guests describe as beneficial during extreme cold snaps. Beyond warmth, the parking is considered easy to navigate and offers large, secure spots, available both above and below ground. This added amenity of complimentary and safe parking in the basement is seen as a valuable bonus. Overall, the accessibility and features of the parking facilities significantly enhance the convenience for guests, making their stay more pleasant and stress-free.
Family
The Holiday Inn Express & Suites in Edmonton SW - Windermere by IHG emerges as a favorable choice for families, particularly those traveling with children. Guests consistently highlight the family-friendly atmosphere and the enjoyable amenities that cater to younger visitors. The hotel's pool stands out as a key feature, providing endless fun for kids and serving as a welcome retreat for families seeking relaxation. Spacious family rooms add to the comfort, easily accommodating large groups and ensuring a pleasant stay.
The staff receives praise for their friendliness and helpfulness, contributing significantly to an overall positive experience. Despite some remarks about breakfast, the consensus remains that the hotel offers an excellent option for families journeying through Edmonton, especially those with access to a vehicle. The overall ambiance, coupled with positive interactions with staff members like Edna and Michelle, leaves many guests eager to return and recommend the hotel as a convenient and enjoyable stay for those traveling with their loved ones.
Yes, Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG.
No, Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG.
Yes, Holiday Inn Express & Suites - Edmonton SW – Windermere by IHG has a gym.