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Summary of reviewsThe Raritan Hotel is celebrated for its strategic location, offering easy access to major roads, shopping centers and local attractions, making it suitable for both business and leisure travelers. Guests particularly appreciate its quiet and somewhat secluded setting, advantageous parking and comfortable beds, contributing to a peaceful and convenient stay.
The rooms present a mixed experience. On the positive side, they are often described as clean and spacious with comfortable furnishings and some guests enjoy the hot tub facilities. However, numerous issues such as unpleasant odors, outdated décor and a lack of essential amenities like mini-refrigerators and microwaves detract from the overall appeal. Concerns about cleanliness and safety, including reports of cigarette smoke, sticky carpets and unsanitary conditions, highlight a need for extensive property and service updates.
Cleanliness is a significant concern throughout the hotel. Guests frequently report dirty rooms and common areas with specific complaints about filthy showers, crusted bedding, moldy furniture and unpleasant odors. Hygiene issues are prevalent with disturbing finds such as leftover condom packages and blood stains, indicating a serious need for comprehensive cleaning and maintenance improvements.
Staff at the Raritan Hotel receive mixed feedback. While many guests find the front desk staff to be friendly and professional, there are reports of rude behavior and poor communication from other employees. Inconsistent customer service adds to the hotel's challenges, underscoring the need for better staff training.
The beds have received mixed reviews. While some guests enjoy the comfortable mattresses, others report issues with cleanliness and condition, such as dirty pillows, burn marks on sheets and even bed bugs. These complaints point to a need for cleaner and better-maintained bedding to improve overall guest satisfaction.
Overall, while the Raritan Hotel has several positive features, particularly its convenient location, the recurring issues with cleanliness, room conditions and inconsistent staff service significantly detract from the guest experience. Show more
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Categories
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
3-Star Hotel
Room Types
King RoomThis room features a seating area with a sofa, cable TV, and a coffee maker.
Double Room with Two Double BedsThis room features a seating area with a sofa, cable TV, and a coffee maker.
King Room with Spa BathThis room features a spa bath, seating area with a sofa, and cable TV.
Standard Double Room with Spa BathFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a sofa. The unit has 2 beds.
Guest Reviews
5.2
Rated
Location
The Raritan Hotel is highly regarded for its strategic location, which provides easy access to various amenities, major roads and shopping centers. Guests appreciate its proximity to local events, the convention center and their workplaces, making it an ideal choice for both business and leisure travelers. The hotel’s location is particularly convenient for those looking to explore nearby areas or take a restful break before heading into New York City. Additionally, the hotel offers good parking spaces and is situated in a quiet, somewhat secluded area, contributing to a peaceful stay. The comfortable beds and effective air conditioning are added bonuses, enhancing the overall stay experience. All these features are offered at a reasonable price, making the Raritan Hotel a popular choice among visitors.
Rooms
The rooms at Raritan Hotel receive mixed feedback from guests, accommodating various preferences. On the bright side, many reviews highlight that the rooms are clean and spacious with comfortable beds. Some guests found the rooms nicely furnished and appreciated the hot tub facilities.
However, a significant number of negative aspects are also reported. Multiple guests complained about unpleasant odors, particularly the pervasive smell of cigarette smoke. The overall cleanliness of the rooms appears to be an issue with mentions of sticky carpets, dirty floors and unclean furniture. The room amenities also fall short with no mini-refrigerators or microwaves provided. Additionally, the furnishings and decor seem outdated, reflecting a need for renovation throughout the property.
Issues like loud noises during the night and perceived involvement in illegal activities were pointed out, presenting potential safety concerns. The overall property is described as run-down and poorly maintained, culminating in a less favorable impression. Notably, the hotel staff's service competence also left something to be desired.
In essence, while some aspects of the rooms at Raritan Hotel are found acceptable, a series of recurrent issues significantly diminish the overall guest experience.
Beds
At the Raritan Hotel, the beds have received a mix of feedback from guests. Many visitors appreciate the comfortable mattresses and have enjoyed a good night's sleep during their stay. However, there are notable concerns about the cleanliness and condition of the beds. Some guests have reported issues like burn marks on the sheets, dirty pillows and even bed bugs. Several reviews suggest that the bedsheets and comforters did not appear fresh with some describing them as super dirty or having signs of heat damage. Guests have also mentioned that the pillows were horrible and the beds hard, indicating a need for an upgrade. Despite some beds being described as comfortable, the overall consensus points towards a requirement for better maintenance and cleaner bedding to enhance the guest experience.
Cleanliness
The Raritan Hotel has received overwhelmingly negative feedback regarding its cleanliness from guests. Numerous reviews highlight issues such as dirty and poorly maintained rooms with specific complaints about filthy showers, dirty and crusted sheets and blankets and unsanitary bathrooms. The overall maintenance of the hotel appears to be lacking, as guests also noted moldy furnishings, unpleasant odors in hallways and rooms and outdated and worn carpets and furniture. Additionally, many guests felt that the hotel did not provide adequate amenities like towels and hand soap, even in higher-tier rooms.
Guests also reported serious hygiene concerns such as uncleaned surfaces, bad smells and even disturbing findings like leftover condom packages and blood on bathroom walls. This consistent lack of cleanliness appears to extend throughout the entire facility, including corridors and shared spaces. Numerous reviews indicate a need for comprehensive updates and better staff training to meet basic cleanliness standards. Many guests felt the hotel was uninhabitable and did not feel safe staying there.
In summary, the Raritan Hotel is frequently described as dirty and poorly maintained with numerous aspects in dire need of improvement. These cleanliness issues significantly detract from the overall guest experience.
Staff
The staff at Raritan Hotel receive mixed reviews, reflecting varying levels of customer service. Many guests appreciated the front desk staff, describing them as friendly, welcoming and professional. It was noted that the check-in process was easy and several guests found the staff quick to address room changes and concerns. Some guests specifically highlighted helpful interactions and assistance in finding the lobby or addressing needs, such as directing them appropriately and making the stay more comfortable.
On the downside, there were several mentions of rude behavior from staff members, including being scolded and poor communication skills. Some guests encountered staff who were preoccupied with personal calls or simply not helpful. While some staff, especially those in the ballroom area, were described as friendly, others were noted for a lack of proper training. Overall, while there were positive encounters with certain employees, there's a noticeable inconsistency in the quality of service provided by the hotel's staff.
No, Raritan Hotel doesn't have any pool.
No, a spa isn't available at Raritan Hotel.
No, Raritan Hotel doesn't allow dogs.
No, parking facilities aren't available at Raritan Hotel.