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Summary of reviews'Ten Hill Place' in Edinburgh receives overwhelmingly positive reviews across various categories, highlighting its exceptional qualities and guest experiences.
The hotel's prime location is a standout feature, praised for being centrally situated yet offering a quiet retreat. It is incredibly convenient for theater-goers and tourists with major attractions like the Royal Mile, Edinburgh Castle and Holyrood Park within walking distance. Guests appreciate its proximity to shops, dining establishments and transport options like Waverley Station, cementing its reputation as an ideal base for both leisure and business visitors.
Breakfast at Ten Hill Place is highly regarded for its quality and variety. Guests enjoy the traditional Scottish offerings, including unique items like haggis. The buffet is often described as plentiful and delicious, although occasional suggestions are made for more diversity and addressing issues such as cold food during busy times. Overall, the hearty and well-prepared morning meals contribute positively to the guest experience.
The dining experience extends to dinner, where the quality of food, pleasant ambiance and exceptional service receive frequent commendations. Specific dishes, such as fish and chips and gnocchi with butternut squash, are particularly noted. While the dinner menu could be more diverse and some guests find it expensive, the general sentiment is that the dining options are top-class, enhancing the overall stay.
Rooms at Ten Hill Place are consistently praised for their spaciousness, modern decor and cleanliness. Guests find them comfortable and well-appointed with thoughtful amenities. Upgrades to suites with stunning views often delight visitors and the central yet peaceful setting of the hotel enhances the experience. Despite minor issues like noisy air conditioning and occasional stains, the overall room quality and value for money make it a recommended choice.
The hotel's commitment to cleanliness is evident in guest reviews with many highlighting the spotless condition of rooms and common areas. The modern and elegant decor complements the meticulous hygiene standards, contributing to a pleasant stay. The friendly and helpful staff further enhance the feeling of comfort and attention to detail.
The exemplary staff at Ten Hill Place are frequently mentioned for their friendliness, professionalism and readiness to assist. From the front desk to the bartenders, the team’s dedication to guest satisfaction is evident, making interactions warm and efficient. This high level of service significantly contributes to the hotel’s positive reputation.
The Wi-Fi service is generally well-received, described as strong, stable and capable of supporting video calls and meetings. Despite occasional connectivity issues and areas with weak signals, the overall experience is satisfactory for most guests.
The gym, while compact, is appreciated for being well-equipped and adequate for a quick workout session. Guests highlight the availability of weights and a treadmill, finding the facilities sufficient for maintaining their fitness regimen during the stay.
Families find Ten Hill Place accommodating and welcoming with spacious family rooms and entertaining options for children. The hotel’s family-friendly environment and excellent facilities make it a top choice for those visiting Edinburgh with kids.
The hotel's proximity to lively nightlife is another advantage with numerous bars, clubs and restaurants nearby. Despite the bustling surroundings, the hotel maintains a quiet environment, offering guests a peaceful retreat after enjoying the vibrant evening scene.
Finally, the beds at Ten Hill Place are frequently praised for their comfort with many guests reporting restful nights. The high-quality bedding and attention to detail in cleanliness further enhance the sleeping experience, despite occasional preferences for different mattress firmness or pillow thickness.
In essence, Ten Hill Place excels in delivering a comfortable, convenient and quality stay, making it a highly recommended option for visitors to Edinburgh. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Step into the eco-conscious embrace of Ten Hill Place Hotel, where every aspect of your stay contributes to the health of the planet. The hotel's noteworthy environmental initiatives start with a partnership with Ecologi, a platform that supports carbon avoidance projects. For every guest who opts out of housekeeping during a stay of two or more nights, the hotel offsets half a tonne of CO2e per night. Participation is as easy as adding a hanger to the outside of the door, ensuring every moment spent at Ten Hill Place makes a positive environmental impact.
Commitment to green practices is further exhibited through the hotel's longstanding membership in the Green Tourism Business Scheme, an initiative driven by Visit Scotland. Proudly holding the Gold Award in Green Business Tourism since 2008, Ten Hill Place is a torchbearer in sustainable hospitality. Plastic water bottles are a thing of the past here, replaced by a unique offering of Scottish wildflower seeds for guests to take home and plant, enriching ecosystems wherever they go. The hotel goes beyond mere provision of services, actively encouraging guests to engage with and contribute to its green initiatives, thereby fostering a culture of collective environmental responsibility.
Romantic Hotel
Ten Hill Place offers modern comfort and convenience, with stylish rooms and a central location. Its contemporary design and proximity to attractions make it a romantic choice for exploring Edinburgh.
Hotel with Free Wi-Fi
Located in Edinburgh, this hotel offers free Wi-Fi to all guests. Its modern facilities and convenient location make it a great choice for travelers needing to stay connected.
4-Star Hotel
Ten Hill Place offers modern and comfortable accommodations with excellent service. Its convenient location and well-equipped rooms ensure a pleasant and high-quality experience.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Classic Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit offers 1 bed.
Superior Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit offers 2 beds.
Superior King RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room is air-conditioned and features a flat-screen TV, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Skyline Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite features soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Classic Single RoomProviding free toiletries, this single room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The single room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Classic Twin RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room is air-conditioned and features a flat-screen TV, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 2 beds.
Suite with Four Double Beds and Two Sofa Beds - Annex Room/Non-SmokingThis spacious suite comes with 1 living room, 4 separate bedrooms and 2 bathrooms with a shower and free toiletries. This suite has an electric kettle, heating and a TV. The unit has 4 beds.
Guest Reviews
8.9
Excellent
Location
'Ten Hill Place' receives considerable praise for its prime location in Edinburgh, ideal for various trips and activities. Guests frequently highlight its close proximity to the Festival Theatre, making it a preferred choice for theatre-goers. The hotel is described as being within walking distance to major attractions such as the Royal Mile, Edinburgh Castle, Holyrood Park and various museums, ensuring easy access to the heart of the city.
Visitors appreciate the central yet quiet setting, providing a serene environment while still being near bustling streets and key tourist spots. The convenience extends to transportation with Waverley Station, bus stops and transit options easily accessible. Many reviews emphasize that everything is within walking distance, from shops and dining establishments to cultural and historical sites, making it an excellent base for exploring Edinburgh.
The hotel's setting in a quiet area but still near the center offers guests a peaceful retreat from the city's hustle and bustle. The overall sentiment suggests that 'Ten Hill Place' boasts an unbeatable location that combines convenience, tranquility and centrality, perfect for both leisure and business stays in Edinburgh.
Breakfast
Breakfast at Ten Hill Place has garnered positive remarks from many guests. The most frequent praise highlights the quality and variety of the breakfast offerings with many describing it as very good, excellent or superb. Guests appreciated the plentiful and well-prepared traditional Scottish breakfast, noting the inclusion of unique items like haggis. The buffet was often noted for having a good selection and being delicious and rich.
However, some visitors pointed out areas needing improvement. While the breakfast had a variety of options, a few guests mentioned that it could benefit from more diversity, especially for those staying longer. Some reviews highlighted issues such as cold food, disorganization during busy times and high costs not matching the quality. Despite these drawbacks, the general sentiment remains positive, favoring the hearty, filling meals and good service.
Overall, Ten Hill Place offers a breakfast experience that is well-received for its variety and quality, though slight refinements could enhance guest satisfaction further.
Dinner
Ten Hill Place consistently receives praise for its dining experience. Guests frequently highlight the quality of the food offered at both breakfast and dinner, describing it as very good, amazing and excellent. The restaurant is commended for its pleasant ambiance and beautiful finish, making it a favored spot for both family dinners and special celebrations. Desserts are particularly noted as fabulous and specific dishes such as fish and chips and the gnocchi with butternut squash and crisp sage leaves have received positive remarks.
While the food quality receives high marks, some guests found the dinner menu to be limited and occasionally felt it was too expensive. Despite this, others found the prices reasonable given the high quality. Service at the restaurant is often described as superb with specific mentions of friendly and exceptional staff members enhancing the dining experience.
There are a few areas for improvement noted by guests. On occasion, dinner was described as too salty and some experienced longer-than-expected wait times due to logistical issues. Additionally, the restaurant's popularity sometimes made it difficult to secure a table without prior booking and it was occasionally closed for dinner.
The bar and room service also contribute to the positive dining experience, offering good food and drinks, though some guests noted that the bar could be better stocked. Overall, Ten Hill Place offers a top-class dining environment that leaves a lasting impression on its guests.
Rooms
Ten Hill Place consistently receives high praise for its spacious, modern and impeccably clean rooms. Many guests find the rooms to be not only comfortable but also well-appointed with all necessary amenities, including thoughtful touches like tea and coffee facilities, hairdryers and ironing boards. Several guests experienced upgrades upon arrival, often enjoying suites with stunning views and extra space.
The decor of the rooms is frequently described as lovely, modern and tasteful, contributing to a cozy and inviting atmosphere. The large bathrooms and comfortable beds further enhance the quality of the stay. Guests also appreciate the modern furnishings and hi-tech features that make their experience more enjoyable.
Despite some minor issues such as noisy air conditioning, occasional stains and small room size for a few, most guests emphasize the excellent value for money and the central yet peaceful location of the hotel. The cleanliness and spaciousness of the rooms are standout features that make Ten Hill Place a highly recommended option for those visiting the area. With many guests noting an excellent setup for a city stay, it seems the hotel successfully balances comfort and convenience, making it a solid choice for travelers.
Beds
Ten Hill Place boasts a notable reputation for its beds, frequently praised by guests for their comfort. Many reviews highlight the beds as very comfortable, super comfortable and even unbelievably comfortable, ensuring a restful night's sleep. Words such as cushioned, supportive and soft are commonly used to describe the sleeping experience, often leaving guests pleased and well-rested.
The bedding quality also receives commendation with terms like clean, high-quality and luxurious being frequently mentioned. Guests often appreciate the crisp and fresh bed linens, underscoring the hotel's attention to detail in maintaining cleanliness and guest comfort.
While the majority of reviews are positive, noting the spacious and comfortable beds, there are occasional mentions of issues such as beds being too soft or too hard, small bed sizes in some rooms and minor complaints about pillow thickness. Despite these few critiques, the overall guest feedback strongly supports Ten Hill Place's commitment to providing a comfortable and inviting sleeping environment.
In essence, the beds at Ten Hill Place are a highlight for many guests, contributing significantly to their pleasant and comfortable stays.
Cleanliness
Ten Hill Place boasts impressive cleanliness in its guest reviews, consistently praised for its spotless, well-maintained rooms and common areas. Visitors frequently highlight the modern, spacious and comfortable accommodations. The hotel’s decor is often described as elegant and contemporary, adding to the overall pleasant experience. Many guests specifically note the meticulous attention to cleanliness with rooms cleaned daily and presented to a high standard. Despite a few minor issues, such as occasional quick cleaning and isolated odors, the general consensus is overwhelmingly positive regarding hygiene standards. Coupled with friendly and helpful staff, Ten Hill Place promises a comfortable and pristine environment perfect for a city break.
Staff
Nestled in the heart of Edinburgh, Ten Hill Place stands out not just for its prime location and comfortable accommodations but primarily because of its exemplary staff. The overwhelming sentiment from guests points towards a team that is remarkably friendly, helpful and professional. From the moment guests walk through the doors, they are greeted by a welcoming and courteous front desk team, exemplifying efficiency while maintaining a warm demeanor.
The staff's friendliness extends beyond mere greetings. They show a genuine willingness to assist, whether it’s through impeccable room service, handling queries with ease or providing invaluable local knowledge. Their supportiveness and motivation shine through, ensuring that guests feel cared for and respected throughout their stay. Notably, the bartenders have been specifically highlighted for their engaging conversations and top-notch service, making the experience even more enjoyable.
Guest interactions reveal that the staff members are highly attentive and responsive to needs and requests, maintaining a high level of professionalism and courtesy. This attentiveness is mirrored by the managerial team, who are praised for their swift problem-solving abilities and cordial approach.
The consistently positive feedback speaks volumes about the hotel's ethos of customer-centric service. Whether it's a simple check-in, a friendly chat in the bar or addressing specific guest concerns, Ten Hill Place's staff goes above and beyond to ensure an exceptional stay. The seamless combination of friendliness, efficiency and professionalism ensures that the staff at Ten Hill Place significantly contributes to the hotel's acclaimed reputation and high guest satisfaction.
Wi-Fi
Ten Hill Place offers a mostly positive experience when it comes to Wi-Fi. Guests frequently praise the Wi-Fi as being excellent, strong, stable and always available. Descriptions such as great Wi-Fi connection and superfast internet are common, suggesting that the hotel generally provides a reliable service. The internet is noted to be good enough for video calls and meetings without any significant problems.
However, there are some mixed experiences. Issues mentioned include weak Wi-Fi that drops out frequently, limited accessible channels on the Wi-Fi TV system and areas within the hotel having dead spots or average connectivity. There were also some reports of no Wi-Fi password being provided and occasional lag during video calls.
Overall, while there are a few areas that could be improved, Ten Hill Place seems to offer a solid and dependable Wi-Fi service for its guests.
Gym
Ten Hill Place offers a gym that, while on the smaller side, provides a well-equipped and adequate workout space for guests. The gym facilities have been appreciated for being compact yet respectable, making efficient use of the available space. Guests mentioned positive experiences with the equipment, highlighting the availability of weights and a treadmill. Although it was noted that the gym is basic and could benefit from some improvements, it generally met expectations for a quick workout session. The emptiness of the gym at times was seen as a bonus, allowing for an uninterrupted exercise routine. Overall, the fitness facilities are described as good and sufficient for maintaining a workout regimen during the stay.
Family
Located in the heart of Edinburgh, Ten Hill Place ensures a comfortable and enjoyable stay for families. The hotel has built a reputation as a family-friendly destination, providing an environment where parents and children can feel at home. Families can take advantage of the well-sized and spacious family rooms with proper lighting and entertainment options to keep the kids happy. The family accommodation is highly praised and the family suites are particularly noted for their spaciousness.
Families celebrating special occasions, such as a niece's 21st birthday or simply looking to enjoy a family vacation, find this hotel accommodating and welcoming. There are plenty of great family activities and areas to explore, ensuring everyone has something to look forward to. Dining as a family is made easy with options that cater to everyone's needs. Overall, Ten Hill Place is recognized for its excellent facilities and good areas for families, making it a top choice for a family-friendly stay in Edinburgh.
Nightlife
Ten Hill Place boasts a prime location for those looking to experience the vibrant nightlife of the area. The hotel is conveniently close to the Royal Mile and surrounded by a plethora of bars, clubs and restaurants, ensuring that guests have plenty of options for dining and entertainment. Visitors have noted the abundance of nightlife options with many establishments just a short walk away.
The atmosphere in nearby pubs and bars is often remarked upon with friendly bar staff adding to the experience. Despite the lively surroundings, the hotel manages to maintain a quiet area, providing a peaceful retreat after a night out. However, guests should be aware that late-night noise from nearby clubs and bars can sometimes be heard.
Overall, Ten Hill Place is highly regarded for its excellent and easily accessible nightlife, making it an ideal spot for those seeking to enjoy Edinburgh’s bustling evening scene.
4 Star
Ten Hill Place offers an impressive experience with many guests praising its four-star quality and excellent value for money. The hotel stands out for its cleanliness, often noted as even cleaner than some five-star establishments, ensuring a comfortable stay. The central location is ideal, particularly for those attending events like the Fringe with shows practically at the doorstep.
Guest reviews commonly highlight the good breakfast options, deeming them delicious and of great value. The hotel’s standard of service aligns well with its four-star rating with clean, well-kept rooms and a classic four-star environment. This consistency reassures many guests that the hotel is deserving of its rating.
Some shortcomings, however, were noted with the absence of toiletries such as shampoo, bath foam and body lotion in the rooms, which some guests found inconceivable for a hotel of this rating. Additionally, the empty mini-bar in rooms raised questions about the completeness of the amenities expected in a four-star hotel.
Overall, Ten Hill Place is recommended for its excellent service, cleanliness and optimal location, making it a favorable choice for families visiting Edinburgh or anyone looking for a reliable four-star experience.
Business
Located conveniently close to the conference venues in Surgeon’s Quarter and the Royal College of Surgeons (RCS), Ten Hill Place positions itself as an ideal choice for business travelers. This business-friendly hotel offers a functional and efficient environment, making it perfect for business trips. The business center and other facilities cater specifically to the needs of traveling professionals, ensuring a hassle-free stay.
Guests frequently noted the spotlessly clean and comfortable facilities, which are well-suited for business stays. The hotel's efficient services and business features received high praise, indicating a seamless experience for those on work trips. With great pricing, excellent connections for business and affordable costs, Ten Hill Place stands out as a functional and efficient lodging option.
The staff at Ten Hill Place are attentive and helpful, providing excellent service that enhances the overall experience for business guests. The hotel offers reliable WiFi for video calls and meetings, adding to its convenience for work-related activities.
Overall, Ten Hill Place not only meets but exceeds the expectations of business travelers with its excellent services and value, making it a top choice for anyone in town for work.
Accessible
Located centrally in Edinburgh, Ten Hill Place offers a range of thoughtfully designed accommodations for guests with disabilities. The hotel boasts accessible facilities such as ramps and rooms modified upon request to cater to those with reduced mobility. Bathrooms and showers are made specifically for accessibility, enhancing comfort for all guests.
The accessible hot air rooms and doorways add to the ease of movement within the hotel. The dining areas are wheelchair-friendly, making meal times convenient. Staff assistance is a notable highlight with guests praising the efforts and helpfulness in providing support; nothing seems too much trouble for the attentive team.
Despite a few structural glitches, such as the lack of direct lift access from the main reception, the hotel compensates with various accessible options and accommodations. From affordable access needs to wider access points, Ten Hill Place stands out as a mobility-accommodating destination. The hotel provides disability-friendly service, making it a great choice for guests needing special assistance. Visitors can also appreciate the hotel’s location, which makes exploring Edinburgh City easily accessible.
Honeymoon
Ten Hill Place stands out as a perfect destination for honeymooners with its quiet location adding to the romantic ambiance that couples seek. This hotel has been consistently praised as an excellent choice for a honeymoon, providing elements that cater specifically to newlyweds. The romantic environment and secluded nature make it an ideal spot for a honeymoon night.
Guests frequently highlight the amazing views, which enhance the romantic experience. The hotel has been described as having a honeymoon-worthy atmosphere, making it suitable for those looking for an intimate and picturesque setting.
Furthermore, Ten Hill Place has been noted for creating memorable, great honeymoon experiences with perfect elements of romance, making it an all-around excellent choice for couples embarking on their new journey together. This hotel exemplifies a romantic honeymoon spot, meeting the expectations of those in search of a secluded yet charming getaway.
Romantic
Nestled in a peaceful and romantic location, Ten Hill Place offers an ideal setting for couples seeking a memorable getaway. From the moment guests walk in, they are enveloped in a romantic ambiance, perfect for anniversaries, proposals or honeymoons. The hotel thoughtfully decorates rooms for special occasions, adding to the experience with lovely cards and personalized touches.
The decor of the bedrooms and the bar areas is carefully curated to exude romance, making every moment spent within the hotel special. Romantic views from the rooms add to the allure, offering picturesque spots that invite couples to unwind and take in the scenery.
In addition to the beautifully designed interiors, the hotel is surrounded by romantic spots and scenic views, making it a wonderful base for exploring with a loved one. Whether enjoying romantic options at the bar, which boasts a romantic atmosphere or simply basking in the romantic elements present throughout the hotel, guests are sure to find romance around every corner.
Overall, Ten Hill Place stands out as a great choice for romantic breaks, providing an intimate and charming atmosphere that can turn any stay into a special and unforgettable experience.
No, Ten Hill Place doesn't have any pool.
No, a spa isn't available at Ten Hill Place.
No, Ten Hill Place doesn't allow dogs.
No, parking facilities aren't available at Ten Hill Place.