Holiday Inn Cincinnati-Eastgate by IHG
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Summary of reviewsHoliday Inn Cincinnati-Eastgate by IHG receives positive acclaim across several aspects, offering guests a pleasing overall experience. The hotel's prime location is frequently praised for its accessibility and proximity to Cincinnati attractions, adjacent shopping malls, and a variety of dining options, all without the inconvenience of traffic noise. Guests commend the property’s well-maintained and clean environment, highlighted by the attentiveness of the friendly and professional staff who enhance the welcoming atmosphere.
Breakfast at the hotel earns positive remarks, with guests noting the quality and variety of the buffet, as well as the exceptional Easter breakfast spread. The breakfast staff's friendly service further enhances the dining experience. Although some guests mentioned concerns about pricing or menu variety, the availability of breakfast vouchers seemed to alleviate these issues for many.
The rooms are celebrated for their cleanliness, comfort, and generous space, featuring ample amenities like comfortable beds and large vanity areas. Guests appreciate the accommodating staff and additional comforts available at the property, such as the on-site restaurant and the lobby water feature. While some hint at a dated decor, efforts to keep the spaces updated are acknowledged.
Cleanliness remains a strong point, with guests noting the well-kept facilities and public areas contributing to a safe, pleasant stay. While a few remarks suggest possible improvements in specific areas like some hallway carpets or slow-draining sinks, the hotel generally maintains high hygiene standards.
The staff’s friendliness and helpfulness are key highlights, consistently praised for their contribution to a memorable experience. Their professionalism and personability are evident throughout the hotel, from the front desk to the restaurant and bar, with guests appreciating their commitment to guest satisfaction.
The pool and hot tub facilities are noted as enjoyable features, with many appreciating their cleanliness and the pleasant ambiance of the indoor pool. While there were temporary closures for repairs, they were addressed promptly, ensuring guests could continue to enjoy these amenities.
Bed comfort is positively reviewed, with most guests finding the mattresses clean and the pillows supportive, providing a restful sleeping experience akin to the comfort of home. While a minority found the beds too firm, the general sentiment is that the hotel strives to offer luxurious and comfortable sleeping arrangements.
Overall, Holiday Inn Cincinnati-Eastgate by IHG presents a strategic and comfortable base for those visiting Cincinnati, with commendable service and facilities enhancing the stay for travelers.
Categories
Breakfast at the hotel earns positive remarks, with guests noting the quality and variety of the buffet, as well as the exceptional Easter breakfast spread. The breakfast staff's friendly service further enhances the dining experience. Although some guests mentioned concerns about pricing or menu variety, the availability of breakfast vouchers seemed to alleviate these issues for many.
The rooms are celebrated for their cleanliness, comfort, and generous space, featuring ample amenities like comfortable beds and large vanity areas. Guests appreciate the accommodating staff and additional comforts available at the property, such as the on-site restaurant and the lobby water feature. While some hint at a dated decor, efforts to keep the spaces updated are acknowledged.
Cleanliness remains a strong point, with guests noting the well-kept facilities and public areas contributing to a safe, pleasant stay. While a few remarks suggest possible improvements in specific areas like some hallway carpets or slow-draining sinks, the hotel generally maintains high hygiene standards.
The staff’s friendliness and helpfulness are key highlights, consistently praised for their contribution to a memorable experience. Their professionalism and personability are evident throughout the hotel, from the front desk to the restaurant and bar, with guests appreciating their commitment to guest satisfaction.
The pool and hot tub facilities are noted as enjoyable features, with many appreciating their cleanliness and the pleasant ambiance of the indoor pool. While there were temporary closures for repairs, they were addressed promptly, ensuring guests could continue to enjoy these amenities.
Bed comfort is positively reviewed, with most guests finding the mattresses clean and the pillows supportive, providing a restful sleeping experience akin to the comfort of home. While a minority found the beds too firm, the general sentiment is that the hotel strives to offer luxurious and comfortable sleeping arrangements.
Overall, Holiday Inn Cincinnati-Eastgate by IHG presents a strategic and comfortable base for those visiting Cincinnati, with commendable service and facilities enhancing the stay for travelers.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Holiday Inn Cincinnati-Eastgate by IHG boasts a prime location that is both convenient and accessible for travelers seeking to explore or attend events in the area. Positioned adjacent to a shopping mall and a wide array of restaurants, guests appreciate the proximity to stores and dining options, making it easy to engage in local activities without the hassle of long commutes. The hotel, offering easy access to the highway, presents an ideal setting for those looking to conveniently access both local attractions and downtown Cincinnati.
The location stands out as being central to many interests, including the nearby Eastgate Mall, entertainment venues like the Riverbend Music Center, and various dining establishments. Visitors find it straightforward to locate the hotel and enjoy the ease with which their destinations can be reached. Additionally, despite the vibrant surroundings, guests note that the hotel remains quiet and free from traffic noise, contributing to a serene and pleasant environment.
Moreover, guests describe the property as clean and well-maintained, complemented by friendly staff who enhance the overall experience through excellent service and smooth check-in processes. Overall, the Holiday Inn Cincinnati-Eastgate provides a strategic and comfortable base for exploring the bustling area of Cincinnati, with every essential amenity within arm's reach.
The breakfast experience at the Holiday Inn Cincinnati-Eastgate by IHG appears to be mostly positive, with guests frequently praising the quality and variety of the offerings. Many reviews highlight the exceptional buffet set up and commend the breakfast staff for their friendly and helpful service. Those who partook in the buffet often described it as delicious, with good quality food ensuring a satisfying start to the day. Eggs, among other items, were noted for their excellence.
The complimentary Easter breakfast buffet stood out as a particularly memorable experience, delighting guests with its fantastic spread. Several guests appreciated the option of breakfast to-go boxes, especially when they needed to rush out for events like dance competitions.
While some guests reported issues like pricing and basic choices, these concerns were less common in the reviews. Notably, the availability of breakfast vouchers and the option for breakfast to be included in the room rate seemed to mitigate such concerns for some guests. Overall, the positive remarks emphasize the enjoyable breakfast experience combined with the attentive hospitality of the staff at the hotel.
The Holiday Inn Cincinnati-Eastgate by IHG has garnered positive feedback from guests regarding its rooms, noted for their cleanliness and comfort. Many reviews highlight the rooms as being clean, spacious, and providing ample space, with several guests impressed by the comfortable beds and large vanity spaces. Despite a few comments about the property's dated appearance, it seems efforts have been made to keep the rooms updated, leaving a generally favorable impression.
Guests have appreciated the extra touches, such as the accommodating and friendly staff, and the presence of amenities like a restaurant in the hotel and a pleasant water feature in the lobby. For families, the king-size rooms with additional living space and sofa fold-outs have proved to be ideal. Overall, guests have experienced satisfying stays, with well-cleaned rooms that meet expectations for a comfortable night's rest.
The beds at the Holiday Inn Cincinnati-Eastgate by IHG receive mostly positive feedback from guests, who frequently describe them as very comfortable, clean, and cozy. Many reviewers highlight the comfort of the mattresses, often likening them to sleeping on their own beds at home. A good number of guests also find the pillows to be soft and supportive, enhancing their overall sleep experience. However, a few reviews mention beds being too firm or uncomfortable, with some describing them as either too hard or cheap-feeling. Despite varying experiences, the majority of comments underscore the hotel's efforts to provide restful and comfortable sleeping arrangements, with clean, plush bedding adding to the sense of luxury and relaxation. Overall, guests seem to appreciate the sleep quality at this hotel, with many reporting a satisfying and restful stay.
When it comes to cleanliness, the Holiday Inn Cincinnati-Eastgate by IHG consistently receives commendable feedback from its guests. The majority of visitors note that the rooms are clean and comfortable, providing a welcoming environment. Many reviews highlight the cleanliness of the entire property, including the well-kept facilities and public areas, contributing to a safe and pleasant stay. Guests have praised the hotel's efforts in maintaining hygiene, with particular emphasis on the clean pool area and tidy lobby, which adds to the overall positive experience. On the other hand, there are occasional remarks suggesting room for improvement, such as the need for deeper cleaning in some rooms and areas like hallways, as well as upgrading dated carpets and addressing slow-draining sinks. Despite these few concerns, the hotel generally receives positive feedback for its cleanliness standards, complemented by friendly and professional customer service.
At the Holiday Inn Cincinnati-Eastgate by IHG, the staff consistently garners praise for their friendliness and helpfulness, creating a welcoming environment for guests. From the moment of check-in, guests are met with pleasant and professional individuals at the front desk who often remember names and cater to specific needs with ease. The hotel's personnel are described as accommodating and courteous, consistently going out of their way to ensure an enjoyable stay.
The atmosphere of hospitality extends beyond the front desk, with friendly service noted throughout the hotel, including the restaurant and bar. Whether interacting with housekeeping or dining in, guests appreciate the willingness of the staff to assist and engage, contributing significantly to the overall experience.
The team at Holiday Inn Cincinnati-Eastgate not only excels in delivering service but does so with genuine smiles and a personable approach. The high level of professionalism combined with their warm demeanor emphasizes their commitment to guest satisfaction, making every stay memorable and enjoyable. Overall, the staff truly makes a difference, leaving a lasting impression of hospitality and attentiveness.
At the Holiday Inn Cincinnati-Eastgate by IHG, the pool and hot tub are frequently highlighted as key features that enhance the guest experience. Visitors appreciate the pool's cleanliness and the staff's friendliness. The indoor pool is complemented by a fountain and has been noted for being enjoyable even during winter months, although there was a mention of it being slightly cold at times. Many guests, including families, found both the pool and hot tub to be excellent, with particular praise for the hot tub's inviting warmth. There were occasions when the pool required temporary closure for repairs, but it was reopened promptly, ensuring minimal disruption to guests' enjoyment. Overall, the pool area, accompanied by a nice restaurant, offers a pleasant retreat for relaxation and leisure at the hotel.
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Location
The location stands out as being central to many interests, including the nearby Eastgate Mall, entertainment venues like the Riverbend Music Center, and various dining establishments. Visitors find it straightforward to locate the hotel and enjoy the ease with which their destinations can be reached. Additionally, despite the vibrant surroundings, guests note that the hotel remains quiet and free from traffic noise, contributing to a serene and pleasant environment.
Moreover, guests describe the property as clean and well-maintained, complemented by friendly staff who enhance the overall experience through excellent service and smooth check-in processes. Overall, the Holiday Inn Cincinnati-Eastgate provides a strategic and comfortable base for exploring the bustling area of Cincinnati, with every essential amenity within arm's reach.
Breakfast
The complimentary Easter breakfast buffet stood out as a particularly memorable experience, delighting guests with its fantastic spread. Several guests appreciated the option of breakfast to-go boxes, especially when they needed to rush out for events like dance competitions.
While some guests reported issues like pricing and basic choices, these concerns were less common in the reviews. Notably, the availability of breakfast vouchers and the option for breakfast to be included in the room rate seemed to mitigate such concerns for some guests. Overall, the positive remarks emphasize the enjoyable breakfast experience combined with the attentive hospitality of the staff at the hotel.
Rooms
Guests have appreciated the extra touches, such as the accommodating and friendly staff, and the presence of amenities like a restaurant in the hotel and a pleasant water feature in the lobby. For families, the king-size rooms with additional living space and sofa fold-outs have proved to be ideal. Overall, guests have experienced satisfying stays, with well-cleaned rooms that meet expectations for a comfortable night's rest.
Beds
Cleanliness
Staff
The atmosphere of hospitality extends beyond the front desk, with friendly service noted throughout the hotel, including the restaurant and bar. Whether interacting with housekeeping or dining in, guests appreciate the willingness of the staff to assist and engage, contributing significantly to the overall experience.
The team at Holiday Inn Cincinnati-Eastgate not only excels in delivering service but does so with genuine smiles and a personable approach. The high level of professionalism combined with their warm demeanor emphasizes their commitment to guest satisfaction, making every stay memorable and enjoyable. Overall, the staff truly makes a difference, leaving a lasting impression of hospitality and attentiveness.
Pool
Yes, Holiday Inn Cincinnati-Eastgate by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Cincinnati-Eastgate by IHG.
No, Holiday Inn Cincinnati-Eastgate by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Cincinnati-Eastgate by IHG.
Yes, Holiday Inn Cincinnati-Eastgate by IHG has a gym.
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