Windsor Castle Hotel

East Maitland -32.74957900, 151.58924400 , 78 Lawes St (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Windsor Castle Hotel consistently receives positive reviews across various categories, particularly for its prime location, cleanliness, room quality, dining options and staff service. Guests appreciate the hotel's central location, which caters to diverse needs, whether it's access to public transport, nearby shops and cafes or proximity to a hospital. The tranquil surroundings and clean, comfortable rooms, complemented by convenient on-site dining options like the bistro and pub, add to its appeal. The friendly and helpful staff greatly enhance the overall experience, creating a welcoming atmosphere.

Though breakfast options are notably absent, guests find the on-site dining, especially dinner, to be outstanding. The bistro and other dining venues offer high-quality meals with specific dishes receiving high praise. The staff's friendliness and efficiency further contribute to a pleasant dining experience.

Rooms are described as spacious, modern and well-maintained with features like comfortable beds, updated bathrooms and quiet environments. The hotel's excellent cleanliness is consistently highlighted with accommodations being well-maintained and spotless.

While the complimentary wifi service is a notable area for improvement, it does not significantly detract from the overall experience. Most guests find the parking situation to be satisfactory, though some challenges exist during peak times.

Overall, the Windsor Castle Hotel offers great value with its comfortable, clean rooms, excellent dining options, prime location and exceptionally friendly staff, making it a favored choice for a variety of travelers.
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Categories
Inn with Parking
Provides free private parking and free self parking for guests.

Cheap Inn

Accessible Inn

Small Inn

4-Star Inn

Room Types
Queen Room This double room has air conditioning and an electric kettle

Family Room This family room has air conditioning and an electric kettle

Twin Room This twin room features an electric kettle and air conditioning

Double Room - Disability Access The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower. This double room features heating and a flat-screen TV. The unit has 1 bed.

Large Family Room The triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower. This triple room provides heating and a flat-screen TV. The unit has 3 beds.

Guest Reviews
8.6
Very Good
Location
The Windsor Castle Hotel consistently garners positive feedback for its prime location, which caters well to various needs and preferences. Guests find it convenient, central and well-situated whether they are passing through on a road trip, visiting nearby shops and cafes or accessing public transport such as buses and trains. Its proximity to a hospital also makes it an easy drive for those in need. The hotel is appreciated for its quiet surroundings and clean, comfortable rooms, offering great value. The on-site food options, especially from the bistro, receive commendations and the attached pub adds to the hotel’s allure. Visitors also highlight the friendly and helpful staff, making it a pleasant and convenient place to stay, particularly for those exploring the wine region or looking for a centrally located base in East Maitland. Overall, the hotel strikes a balance between accessibility and comfort, making it a favored choice for diverse traveler needs.

Breakfast
Guests at the Windsor Castle Hotel frequently mentioned that breakfast was not available during their stay. Several reviewers noted the inconvenience of breakfast services being either unavailable or not included. Despite the absence of breakfast offerings, the hotel's central location and the quality of food from the on-site restaurant received positive remarks. Additionally, guests found nearby cafes to be a good alternative for morning meals. Overall, while breakfast services were notably absent, other aspects of the dining experience and the convenient location were appreciated.

Dinner
The dinner experience at the Windsor Castle Hotel receives consistently positive feedback from its guests. The hotel offers multiple dining options, including a pub, a bistro and a restaurant, all of which provide high-quality meals. Guests frequently describe the evening meals as great, very good and excellent. The bistro, in particular, is highlighted for its excellent food and great value with specific dishes like the beef burger and mushroom pasta receiving special praise.

The connection to the pub is convenient, making it easy for guests to enjoy a meal and the pub food itself is often described as excellent and spot on. Visitors also appreciate the hotel's dining room, noting that both the food and the service are outstanding. Friendly and brilliant staff are a recurring theme, contributing to the overall positive dining experience.

In summary, Windsor Castle Hotel consistently delivers good to excellent dinners with various dining venues that cater to different tastes, all supported by a team of friendly and attentive staff.

Rooms
The Windsor Castle Hotel rooms receive overwhelmingly positive feedback from guests, who frequently mention the cleanliness, comfort and spaciousness of the accommodations. The rooms are described as modern and well-maintained, boasting comfortable beds and all necessary amenities. Guests appreciate the clean, tidy environment with a fresh and pleasant scent upon arrival. Many highlight the ample space, attractive decor and new, updated bathrooms. A sizable amount of reviews point out the rooms being quiet, enhancing the overall comfort. Additionally, the accommodation includes features like friendly staff and decent food, making it a commendable choice for both short stays and longer visits.

Beds
The beds at Windsor Castle Hotel are notably comfortable and clean with many guests highlighting the overall comfort, including the pillows. The majority of the reviews consistently emphasize the comfort of the beds, contributing to a restful stay at the hotel. However, a minor aspect mentioned is that single beds could be more comfortable and some found the pillows to be very high. Despite these minor points, most guests found the beds to be a significant positive aspect of their stay.

Cleanliness
Travelers have consistently praised the Windsor Castle Hotel for its exceptional levels of cleanliness. Across the board, guests appreciate the hotel's well-maintained and spotless accommodations, often describing their rooms as very clean, comfortable and great value for money. Many reviewers found the hotel to be not only clean but well-set out, modern and featuring large, tidy rooms with all necessary amenities. The friendly staff often receive nods for contributing to the overall pleasant experience. Guests also noted the hotel's quiet atmosphere and the nice smell throughout the property.

Security measures in place for entering the building further add to the guests' comfort and peace of mind. The hotel's great location and compact properties are additional highlights, making it a convenient and reliable choice for visitors. There were occasional minor issues, such as a bathroom under construction, but these are exceptions rather than the rule. All in all, the Windsor Castle Hotel consistently offers a clean, comfortable stay that many guests value highly and would likely recommend.

Staff
The Windsor Castle Hotel has garnered numerous positive remarks about its staff from guests, consistently highlighting their friendliness and helpfulness. Many visitors noted the staff's propensity to provide excellent service across various locations within the hotel. Their efficiency, particularly when addressing concerns, was appreciated by many. Guests frequently mentioned that the staff were not only pleasant and cheerful but also very polite and accommodating. The team at the bar and bistro, although occasionally described as struggling, were generally praised for their exceptional service. Overall, the staff at Windsor Castle Hotel significantly contribute to creating a welcoming and enjoyable atmosphere for their guests.

Wi-Fi
The reviews indicate that Windsor Castle Hotel's wifi service leaves much to be desired with guests frequently experiencing connectivity issues. Common themes include the wifi not being available in rooms, losing signals and generally not working. Several guests mentioned attempts to troubleshoot with staff that were unsuccessful. Despite these recurring issues, it seems guests did not view the lack of reliable internet as a major problem, but it certainly stands out as an area needing improvement.

Parking
Windsor Castle Hotel offers a variety of experiences when it comes to parking with many guests appreciating the good, convenient and secure off-road options available. The parking is often described as easy and plentiful, contributing to the hotel's reputation for great value for money. However, some challenges exist: finding a spot can be difficult, particularly after 7:30 PM on Fridays and Saturdays and parking is on a first-come, first-served basis. Guests have noted a lack of designated or reserved parking, making it sometimes necessary to park on the street. Despite occasional difficulties, the parking situation generally improves later in the evening as spaces clear out after 10 PM. Overall, while there may be occasional battles for a parking spot, many guests find the parking situation satisfactory.


No, Windsor Castle Hotel doesn't have any pool.

No, a spa isn't available at Windsor Castle Hotel.

No, Windsor Castle Hotel doesn't allow dogs.

Yes, parking facilities are available at Windsor Castle Hotel.

No, Windsor Castle Hotel doesn't have a gym.

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