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Macdonald Crutherland House

East Kilbride , Strathaven Rd, East Kilbride (Show on Map)

7.1

Good

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Summary of reviewsMacdonald Crutherland House is a stunning hotel located in a peaceful countryside setting, surrounded by beautiful grounds and a grand driveway that impresses upon arrival. Guests loved the remote feeling of the location, yet it's easy to access, making it an excellent quiet location for both work and leisure stays. The breakfast experience varied depending on the guest's preferences and expectations, while the dinner menu had a variety of options with some guests describing the food as great, nice, good, lovely and even exceptional. The rooms have a mixed reputation with some guests enjoying their stay, while others felt it was let down by dated decor and cleanliness issues. The staff are widely praised in guest reviews with many highlighting their friendliness, helpfulness and exceptional service. The spa and pool have been described using words such as fantastic, lovely and fab, making it an ideal destination for travelers looking for a hotel with a lovely pool area. Families with children found the accommodations satisfactory with sufficient space and comfortable single beds for the kids.
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Hotel with Spa

Crutherland House & Spa, located in the serene grounds of East Kilbride, is a sanctuary of peace and serenity. The spa offers a range of ELEMIS treatments, including massages, facials, and body treatments, all of which are tailored to individual needs and designed to leave guests feeling relaxed and rejuvenated. In addition to traditional spa treatments, the spa also offers nail and beauty services to complete the ultimate relaxation experience. Guests have the option to substitute ELEMIS treatments with Jennifer Young treatments for a personalised and inclusive spa experience. Crutherland House is the ideal destination for those looking for a tranquil and rejuvenating escape.

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Parking

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Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Single Room Features include a work desk, and an en-suite bathroom.

Deluxe Double Room The executive rooms contain additional amenities such as additional living space and bathrobes.

Standard Twin Room This room features a desk, and a satellite TV. There is also a seating area.

Standard Family Room 3 This family room features a satellite TV and en-suite facilities.

Standard Family Room 4 This family room features a satellite TV and en-suite facilities.

Super Deluxe Double Room The executive rooms contain additional amenities such as additional living space and bathrobes.

Standard King Room Spacious room with a double bed or two twin beds. Features a desk and satellite TV.

Super Deluxe Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite provides a seating area, an electric kettle, a carpeted floor, heating and a TV with satellite channels. The unit offers 1 bed.

About Macdonald Crutherland House

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Guest Reviews

7.1

Good

Location

Macdonald Crutherland House is a stunning hotel located in a peaceful countryside setting, surrounded by beautiful grounds and a grand driveway that impresses upon arrival. Guests loved the remote feeling of the location, yet it's easy to access, making it an excellent quiet location for both work and leisure stays. Previous guests confirmed that it has a nice drive into the property and it's well situated in a lovely hidden-away location, providing views over their health suite. It's set in a pleasant country setting and located next to Calderglen park, making it perfect for walks. Despite being located below a flyover of the motorway, guests enjoyed the great location, praising it for its beauty and nice surroundings. Overall, guests loved the peaceful and lovely location of Macdonald Crutherland House.

Breakfast

Guests have mixed feelings about the breakfast at Macdonald Crutherland House. Many found it disappointing with cold or overcooked options, poor quality ingredients and overcrowding. However, others thought the breakfast was lovely, delicious and outstanding with good options and friendly staff. Some also enjoyed the vegan and kids' options, as well as the high-quality bacon and black pudding. The buffet had a great selection, but some guests had personal peeves about it and the service could be slow or inexperienced. Furthermore, some guests were not advised of the maximum spend limit and others found hygiene issues such as lipstick marks on cups or hair in their food. Overall, the breakfast experience varied depending on the guest's preferences and expectations.

Dinner

The Macdonald Crutherland House hotel offered a variety of options for dinner with some guests describing the food as great, nice, good, lovely and even exceptional. However, a few guests felt that the dining area lacked atmosphere and opted to have dinner in the bar, where service was reported as slow or non-existent. There were also some negative experiences with the quality of the bar food and a few reviewers found the dinner menu disappointing or overpriced, especially when staying on a package deal that included dinner. Some guests also experienced issues with the staff, including understaffing and slow service. Additionally, there were a few comments about the dining area being closed or orders being incorrect or delayed. Despite these experiences, the hotel did offer opportunities for money off the à la carte menu and accommodated food intolerances.

Rooms

The rooms at Macdonald Crutherland House have received mixed reviews from guests. While some found them lovely, comfortable and spacious, others felt they were outdated, tired and in need of maintenance. Common issues included peeling wallpaper, worn carpets and uncomfortable beds. Some guests complained of cleanliness issues such as dust and mold and a few reported unpleasant smells in their rooms. The hotel's location received praise, but the interiors were described as looking tired and in need of modernization. On the positive side, some guests appreciated amenities like spacious bathrooms and well-equipped rooms. However, others noted disappointments such as broken windows, faulty heating and poor Wi-Fi. Overall, the rooms at Macdonald Crutherland House have a mixed reputation with some guests enjoying their stay, while others felt it was let down by dated decor and cleanliness issues.

Beds

Guests have mixed feelings about the beds at Macdonald Crutherland House. While some found the beds to be super comfortable, clean and lovely, some others found them to be uncomfortable, dreadful or a bit soft/hard. Some guests expected king size beds and were disappointed with the size of the beds with some finding them too small, like the double bed or a small folding bed for a child. Also, some guests reported issues like mattresses coming apart or 2 single beds joined together. However, families with children found the accommodations satisfactory with sufficient space and comfortable single beds for the kids. Despite the mixed views about the beds, the hotel's communal areas were spacious with plenty of room for leisure within the bars and other common areas.

Cleanliness

Guest reviews for the Macdonald Crutherland House hotel were mixed when it comes to cleanliness. Some guests were impressed with the hotel's immaculate condition, praising the spotlessness of the rooms and leisure facilities. However, other guests were disappointed with the hotel's cleanliness, noting issues like dusty rooms, dirty carpets, moldy bathrooms and unclean common areas like the lobby and dining room. Some guests also reported specific cleanliness issues, such as dirty glasses, used sponges and even a used condom wrapper found in the bedroom. Despite these complaints, some guests appreciated the helpful and cheerful staff, as well as the spacious and well-furnished rooms. Overall, while some guests had positive experiences with the hotel's cleanliness, others were disappointed and felt that the hotel was run down and in need of better management when it comes to cleaning.

Staff

The staff at Macdonald Crutherland House are widely praised in guest reviews with many highlighting their friendliness, helpfulness and exceptional service. The reception team are particularly commended for making check-in and check-out a breeze, while bar and restaurant staff receive high praise for their attentiveness and polite manner. However, a few critical reviews suggest that there may be a shortage of staff at times, leading to delays and frustration for guests. Despite this, the majority of guests describe the staff as cheerful, efficient and welcoming, making for a pleasant and enjoyable stay.

Spa

If you're searching for a relaxing spa break in Glasgow, Macdonald Crutherland House should be at the top of your list. Guests have been raving about the wonderful spa and excellent facilities, including a pool that's open till late. Parents will be pleased to know that there's also a good pool for kids. The spa and pool have been described using words such as fantastic, lovely and fab. You'll even have the opportunity to indulge in a gorgeous afternoon tea after your pampering session. The massage has also been given a thumbs up with one guest's wife declaring it to be great. However, some negative comments related to the showers next to the pool, which were described as poor and cold. Despite this, the overall impression of the hotel is positive with many guests rating it as one of the top hotels in Glasgow with excellent spa facilities.

Pool

The swimming facilities at Macdonald Crutherland House have received mixed reviews from guests. Many praised the brilliant pool and family-friendly atmosphere, making it ideal for children to swim and play. Others enjoyed the super warm swimming pool and reported that the facilities were good and decent. The leisure club was of quality with excellent access and hours to the pool.

However, not all guests were impressed. Some found the spa and pool areas smelly and tired, highlighting maintenance issues such as broken steps and a cold pool. Despite this, many guests still recommended the hotel for the relaxing leisure center with sauna and steam room, making it an ideal destination for travelers looking for a hotel with a lovely pool area.

Family

If you're looking for a family-friendly hotel with great swimming facilities, Macdonald Crutherland House is highly recommended. This hotel has a relaxing leisure centre with a swimming pool that's perfect for kids and the pool access lasts till later in the evening. Many guests, including those with grandchildren or young kids, praised the helpful staff, comfortable family rooms and fun play frame for kids. However, some guests noted that there was no kids menu in the bar and one unfortunate family trip was ruined. Nevertheless, most guests had a relaxing break, including a successful family wedding, despite the challenging circumstances. Overall, if you're planning to visit East Kilbride with your family, Macdonald Crutherland House could be ideal for you and your loved ones.

Yes, Macdonald Crutherland House has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Macdonald Crutherland House.

Yes, Macdonald Crutherland House welcomes dogs.

Yes, parking facilities are available at Macdonald Crutherland House.

Yes, Macdonald Crutherland House has a gym.

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